I placed an order for a cookie cake a week prior to my son’s graduation party. I couldn’t design the cake how I wanted with the options given to order online. I went in the store and placed my order with Dee…. Fast forward to picking up the cake this past Sunday when the store opened at 11am. Upon Dee showing me the cake I told her the cake was NOT supposed to have a diploma on it. (I only wanted my son’s name centered at the bottom of the cake) Dee’s response was…”it’s extra icing”.As being a business owner myself, I would never allow a customer to be unsatisfied. Very unprofessional. Do not recommend.
May 29 · Mykal NixGreat American Cookies
2202 Woodruff Rd Suite 100, Simpsonville, SC 29681, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 2202 Woodruff Rd Suite 100, Simpsonville, SC 29681, USA
- Phone
- (864) 263-7367
- Website
- Visit official site
- Rating signal
- 3.0 from 110 recorded reviews
Listed operating hours
- Monday11:30 AM – 9:00 PM
- Tuesday11:30 AM – 9:00 PM
- Wednesday11:30 AM – 9:00 PM
- Thursday11:30 AM – 9:00 PM
- Friday11:30 AM – 10:00 PM
- Saturday11:30 AM – 10:00 PM
- Sunday11:30 AM – 9:00 PM
About and visit notes
For residents across the Upstate of South Carolina, particularly those in the Simpsonville and Greenville areas, the search for the perfect celebration dessert or a delicious everyday treat often leads to one place: Great American Cookies. Located conveniently on the bustling Woodruff Road, this dedicated cookie shop stands out as a premier local destination for high-quality, freshly baked goods, specializing in the iconic cookie cake that has become a staple at parties and gatherings across the nation. More than just a simple bakery, Great American Cookies offers a comprehensive menu of sweet indulgences, from gourmet individual cookies to elaborate, customizable ice cream cakes, positioning it as the ultimate one-stop dessert shop for South Carolina families and event planners.
The core identity of Great American Cookies centers around classic, comforting flavors delivered with a commitment to freshness and fun. It provides a unique blend of traditional bakery products and specialized dessert formats, ensuring that whether you need a quick, sweet pick-me-up or a centerpiece for a major event, your needs are covered. As a local business operating in Simpsonville, SC, the store plays an important role in the community, providing a go-to spot for birthdays, holidays, corporate gifts, and everyday cravings. The extensive product catalog, which spans cookies, brownies, cookie cakes, and a full line of ice cream desserts, is testament to their goal of being a comprehensive source for celebratory treats.
Understanding the value of convenience for busy South Carolina patrons, the Simpsonville location is specifically designed to offer quick, accessible service options, including delivery and in-store pickup, making it easy to grab a last-minute dessert or plan a large order well in advance. From the moment you step in, the store is geared toward making your quick visit enjoyable and efficient. When seeking a reliable, high-quality sweet shop in the Upstate, especially around the high-traffic Woodruff Road corridor, Great American Cookies offers a reliable and exciting selection that caters to nearly every taste and occasion imaginable. The focus here is on fun, freshness, and making every moment a little sweeter for the local Simpsonville community.
The Great American Cookies shop is ideally located to serve the residents of Simpsonville, SC, and the greater Greenville Upstate area. Its exact address is:
2202 Woodruff Rd Suite 100, Simpsonville, SC 29681, USA
This placement on Woodruff Road is highly strategic. Woodruff Road is one of the busiest retail arteries in the region, making the store exceptionally accessible for commuters, shoppers, and local residents. Simpsonville patrons find it simple to incorporate a stop here into their daily errands or weekend shopping trips. The location within a retail suite also contributes to excellent accessibility, a crucial feature for any business serving the community.
In terms of access and ease of visit, the store provides important amenities to ensure a comfortable experience for all South Carolina customers. Factual accessibility features include a wheelchair accessible entrance and a wheelchair accessible parking lot. These accommodations ensure that the store is welcoming to everyone in the local community. Furthermore, the overall dining and service options are specifically tailored for a quick visit, recognizing that many customers are stopping in for a convenient treat or pickup. Whether you are running from an office in Greenville or wrapping up a day of shopping in Simpsonville, the Woodruff Road location is positioned for maximum convenience and minimal fuss, securing its place as an easy and pleasant local dessert destination.
Great American Cookies in Simpsonville, SC, offers an impressively wide and diverse array of sweet services and products, going well beyond simple cookies to fulfill all your dessert and celebration needs. The factual product list is extensive and designed to cover everything from a personal indulgence to a large party.
- Freshly Baked Cookies and Brownies: The foundation of the menu includes Regular Cookies, rich Brownies, and the popular Double Doozies®. They also feature specialty items like the limited-time-only Cookies & Cream Stuffed Cookie made with Oreo® Cookie, priced at $3.99. Cookies are also available as Individually Wrapped Cookies for easy sharing or corporate gifting.
- Custom and Themed Cookie Cakes: The signature offering is the ability to Create Your Own Cookie Cake. The shop provides a vast selection of decorative themes for nearly every life event, including an extensive Birthday collection (e.g., Tractor, Unicorn, Level Up, Happy Birthday Dump Truck, Princess Crown), numerous Holiday themes (Valentine's Day, St. Patrick's Day, Halloween, Thanksgiving, Winter Holidays), Sports themes (Score Basketball, Football Fever!, Pickleball is Life), and Special Occasions (Thanks A Latte, Get Well Flowers, Prom?, Sad To See You Go!). Special Letter Number Cakes are also available, such as MOM, DAD, LOVE, BABY, and MR MRS, ranging from $68.99 to $109.99.
- Full Ice Cream Program: The store offers a complete line of ice cream products, including Ice Cream Cups, Hand-Packed Pints ($11.99), and Hand-Packed Quarts ($17.99). They feature Classic Favorites like Birthday Bash, S'MORES, Candy Bar Blast, and COTTON CANDY CARNIVAL.
- Ice Cream Desserts and Beverages: Beyond standard servings, customers can indulge in various Ice Cream Cookie Sandwiches ($8.99), Shakes (STRAWBERRY SHAKE, COFFEE SHAKE, CREATE YOUR OWN SHAKE), and Sundaes (CLASSIC SUNDAE, FUDGE BROWNIE SUNDAE, BANANA SPLIT SUNDAE, all starting around $8.49). Bottled Beverages are also available.
- Custom Ice Cream Cakes: Patrons can CREATE YOUR OWN ICE CREAM CAKE or choose from pre-designed options like COOKIE JAR CHAOS, CHOCOLATE HEAVEN, and CLASSIC COOKIES & CREAM.
- Take & Decorate and Ice Cream Kits: For a fun, interactive activity, the store offers the Create Your Own Kit and Create Your Own Cake Kit, as well as seasonal kits like the Easter Take & Decorate Kit. For parties, they offer Ice Cream Kits To Go in various sizes, from a 5 Cup Kit ($32.99) to a 6 Quart Kit ($107.94), and an Ice Cream Cookie Sandwich Kit ($44.95).
- Gifts and Supplies: Customers can purchase a Cookie Card ($19.99) as a gift and even pick up essential Party Supplies, such as Primary Color Stripe Candles - 24pk ($3.49).
The appeal of Great American Cookies in Simpsonville extends beyond its products, focusing on convenience, service, and specialized offerings that meet the modern needs of local South Carolina customers.
- Unmatched Customization Options: The ability to Create Your Own Cookie Cake and choose from dozens of specific, themed designs (from Level Up to Best Boss Ever) makes it the premier local option for highly personalized celebration desserts in the Upstate.
- Integrated Ice Cream Selection: The inclusion of a comprehensive ice cream menu, featuring everything from HAND-PACKED PINTS to full Ice Cream Cakes, makes it a true dessert destination, not just a cookie shop.
- Multiple Convenient Service Options: The store officially offers Delivery, In-store pickup, and Takeout, providing flexible ways for busy families and professionals across Simpsonville and Greenville to obtain their order without hassle.
- High-Traffic and Accessible Location: Situated in a retail hub on Woodruff Road, the store offers optimal accessibility, including a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring ease of access for all patrons.
- Flexible Payment Methods: The store accepts both Credit cards and Debit cards, simplifying transactions and allowing for a quick visit, which is a priority for customers running errands in the busy Simpsonville corridor.
For ordering, inquiries, or to check on the availability of a specific themed cookie cake design, Simpsonville and Upstate SC residents can use the following contact details for the Great American Cookies location on Woodruff Road:
Address: 2202 Woodruff Rd Suite 100, Simpsonville, SC 29681, USA
Phone: (864) 263-7367
Mobile Phone: +1 864-263-7367
Whether you are planning ahead for a major event or simply need to confirm the availability of a favorite cookie flavor for a quick visit, contacting the store directly is the best way to ensure your dessert needs are met promptly and accurately.
Choosing Great American Cookies in Simpsonville, SC, offers compelling advantages that position it as the essential local dessert provider for any resident in the Upstate. The primary reason for choosing this establishment is its unique specialization as a dedicated cookie shop that excels in large, customizable celebration products. For a birthday, graduation (with options like Congratulations Grad! and Class of 2025 Diploma), or any holiday, the cookie cake is a memorable, crowd-pleasing centerpiece that is fully personalized. This level of customization for virtually every imaginable occasion—from Father's Day (Coolest Pop) to work milestones (Happy Boss's Day)—is unmatched by typical local bakeries.
Furthermore, the combination of high-quality baked goods and a full ice cream menu simplifies party planning. Instead of visiting two different locations for a cake and ice cream, South Carolina patrons can secure everything at one convenient spot. The range of kits, such as the Create Your Own Cake Kit and various Ice Cream Kits To Go, further enhances their appeal by offering an interactive and convenient party activity. This all-in-one approach saves time for busy families in the Greenville-Simpsonville area. The location’s ease of access on Woodruff Road and the availability of quick service options like takeout and delivery cement its position as a practical and reliable choice. When looking for a local business that guarantees a fun, fresh, and fully customizable dessert solution for any celebration, Great American Cookies is the clear choice for quality and convenience in the Upstate.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
This store used to be really great but it’s not anymore. The last couple times we’ve gotten cookies here they’ve been stale and not fresh at all. It’s really disappointing especially because you’re paying a pretty high price for cookies. I’ve honestly stopped coming because I know the cookies are gross. It tastes like they’ve been saving them for days instead of baking them in the morning. The two blonde haired girls that were working today were also not great. They mainly played around and didn’t really help people and when they did they only talked to each other not the customers. The one girl had put too much ice cream in the customer before me’s cup and then realized it and then took it out of the cup and put it back. It’s just frustrating to want a product and have children playing around instead. We came on 5/25 around 3:30pm.
May 25 · angela pruittTerrible service...DO NOT GO HERE! I ordered a cake online and it looked AWFUL when I picked it up. When we expressed displeasure the only thing they said could be done was add balloons or hearts because that is ALL they know how to do. We asked for our money back and they said they couldn't refund us. So we are out 60 and had to go get another cake elsewhere.
Aug 24 · Nikki SmithPlace reeks like a nasty pet store. We’ve loved the cookie cakes here for years, but this place has really went downhill. It smelled so bad that we still experienced “that” smell anytime we were in the vicinity of the cookie cake after we got it home.
Apr 10 · Timothy MirrerSadly, we have had two bad experiences at this location. One time, we bought cookies and they weren't fresh and during our most recent experience the marshmallow mix-in my wife ordered for her ice cream was stale. The marshmallows were as hard as a brick. When my wife mentioned this to the employees, the lady that was working explained to her that they are supposed to be hard. When you pay a premium price for ice cream and cookies, everything should be excellent and fresh. Unfortunately this doesn't seem to be the case at this location.
Mar 1 · Joey FarringtonCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
