My daughters birthday! Favorite color green and fave flower daisy. Came out perfect and she loved it! 🥰
Mar 13 · Tricia AgrinsoniGreat American Cookies
5000 Shelbyville Rd #1680, Louisville, KY 40207, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 5000 Shelbyville Rd #1680, Louisville, KY 40207, USA
- Phone
- (502) 895-6450
- Website
- Visit official site
- Rating signal
- 3.0 from 26 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 8:00 PM
- Saturday11:00 AM – 8:00 PM
- Sunday12:00 AM – 6:00 PM
About and visit notes
For residents across Kentucky, especially those nestled in the vibrant St. Matthews area of Louisville, finding the perfect specialty dessert that is both visually impressive and deliciously satisfying is a key component of celebrating any event. Great American Cookies, conveniently located within the St. Matthews Mall, is the definitive local expert in all things sweet and celebratory, specifically specializing in its renowned cookies and highly customizable Cookie Cakes. This establishment is a dedicated Cookie shop that ensures every Kentucky customer's treat is baked fresh, perfectly decorated, and ready for any occasion.
This informative article is crafted to highlight the unparalleled variety, dedication to friendly service, and extreme convenience that this Louisville location offers. It is positioned as the go-to resource for a wide range of needs, from a spontaneous Quick visit for a single treat to a pre-ordered, customized Create Your Own Cookie Cake for a major party. The commitment to delivering both quality product and a positive customer experience, as often praised in local reviews, solidifies its role as a premier Dessert destination in the region.
Introduction / Overview
The Great American Cookies shop at the St. Matthews Mall is much more than a simple bakery; it is a celebration specialist focused on gourmet cookies and its signature edible canvases, the Cookie Cakes. As a pure-play Cookie shop, its menu is hyper-focused, allowing it to perfect its core offerings, which include:
Custom-decorated Cookie Cakes, available for virtually any theme or holiday, from a child's Birthday (e.g., Unicorn, Tractor, Rocket Ship) to professional Work Occasions (e.g., Happy Nurse's Day, Best Boss Ever).
The Double Doozies®, a decadent treat consisting of two large cookies with a creamy frosting center, perfect for personal indulgence or gifting.
A rotating selection of fresh-baked Regular Cookies and chewy Brownies, often available in assortments like the 1 Dozen Assorted Regular Cookies or 2 Dozen Assorted Regular Cookies options, catering to parties and gatherings.
Convenient grab-and-go options such as Cookie Cake by the Slice and various Beverages including Soda and Bottled Beverages.
The company’s reputation in Kentucky is strong, often praised for its consistency, the freshness of its product, and the genuinely FRIENDLY Service provided by the staff, which significantly enhances the overall experience for local patrons.
Location and Accessibility
This prominent Cookie shop is perfectly located within the highly popular and centrally accessible St. Matthews Mall, serving a large portion of Louisville and surrounding Kentucky communities. The precise address is:
5000 Shelbyville Rd #1680, Louisville, KY 40207, USA
Its positioning within a major retail hub ensures easy access and convenience:
The facility maintains a Wheelchair accessible entrance, ensuring a barrier-free experience for all visitors arriving at the mall and navigating to the storefront.
Extensive Wheelchair accessible parking lot facilities are maintained by the shopping center, simplifying the process of stopping by for a Quick visit to pick up pre-orders or fresh treats.
Being situated on Shelbyville Road, a major thoroughfare, makes the location highly recognizable and easy to reach from both downtown Louisville and outlying areas.
Services Offered
To meet the diverse demands of busy Kentucky consumers, Great American Cookies offers multiple flexible service channels:
Delivery: Providing the convenience of receiving fresh cookies or a custom Cookie Cake directly at a home, office, or party venue.
In-store pickup: Ideal for customers who utilize the Create Your Own Cookie Cake online platform to pre-order, allowing for a fast and efficient collection.
In-store shopping: The standard method for customers who want to browse the daily selections of Regular Cookies and Double Doozies® or purchase a Cookie Cake by the Slice.
Takeout: Facilitating the quick purchase of individual items or larger Add-Ons like the assorted cookie dozens for immediate departure.
Onsite services: Includes the expert custom decoration and personalization of all Cookie Cakes, a core feature of the brand.
Payment Flexibility: Accepting common methods such as Credit cards and Debit cards, streamlining the checkout process.
Features / Highlights
The distinction of Great American Cookies lies in its exceptional customization and product quality:
Extreme Customization Library: An immense catalog of designs is available for nearly every theme imaginable, from unique Birthday designs (e.g., Mermaid Tail, Jeep Happy Birthday) to highly specific occasions like St. Patrick's Day (Kiss Me I'm Irish!) and Thanksgiving & Fall (Thankful Grateful Blessed).
Signature Treat: The beloved Double Doozies®, a two-cookie sandwich with creamy filling, is a unique selling point that serves as a rich, single-serving Dessert option.
Celebration Kits: The option to purchase large quantities easily, such as the 1 Dozen Assorted Regular Cookies or the 3 Double Doozies® Original Chocolate Chip bundle, perfect for gatherings and parties.
Positive Service Culture: Customer reviews repeatedly praise the FRIENDLY Service and positive atmosphere, noting a consistent, pleasant experience across various locations.
Mall Convenience: Located within St. Matthews Mall, it offers an excellent opportunity to combine a Quick visit for dessert pickup with other shopping needs.
Contact Information
For Louisville and surrounding Kentucky residents planning a visit or needing to arrange a custom order for their next event, the contact details for the St. Matthews Mall location are:
Address: 5000 Shelbyville Rd #1680, Louisville, KY 40207, USA
Phone: (502) 895-6450
Mobile Phone: +1 502-895-6450
What is Worth Choosing: Reliability and Unwavering Friendliness
For the Kentucky consumer, Great American Cookies at St. Matthews Mall is the premier choice not only for its exceptional and customizable cookie products but also for the reliability of its service. When ordering a personalized dessert like a Cookie Cake for a major occasion, reliability is paramount, and this store delivers on that promise, ensuring orders—even complex custom designs—come out "perfect" as described by happy customers.
What truly sets this Cookie shop apart in the Louisville market is the consistently reported excellent customer experience. The commitment to FRIENDLY Service ensures that every interaction, from browsing the Regular Cookies to picking up a highly decorated, themed Cookie Cake, is a pleasant part of the day, not a hassle. Coupled with the high degree of product variety, including all major holidays and specific Sports or Baby themes, and the convenience of its mall location with excellent accessibility (Wheelchair accessible entrance and parking), Great American Cookies provides a smooth, dependable, and highly satisfying destination for all dessert and celebration needs across Kentucky.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I Stopped By on Sunday,As Usual, You Get A Smile,And a Great Experience.I have Been in other locations,And you can expect the Same.Never ThatWhat do you want!FRIENDLY Service A wantA Great PlaceAnd not a mouth full sugar .Always a Friendly Stop.
Apr 16 · Claudette PerkinsThe service was fine and efficient. The cookies were really not good at all. I would hope that a cookie costing almost $3 each would have knock my socks off. But alas…. I find the generic store bought cookies a person cuts from a tube and bakes themselves a heck of a lot better.
Nov 18 · Robert WilliamsPicked up my cookie cake today and it was great! We had a kind of complicated order, but it was handled professionally and with great service. The girl at the counter…Kelsey…was especially friendly. I highly recommend this location for all your cookie needs!
Sep 10 · William SchaufI went to the location at the St. Matthew's Mall Louisville, ky. The manager Kristy was very rude and didn't even acknowledge I was there. Kristy waited on a customer, as soon as she finished woth her customer she turned her back to me and started filling the shelves with cookies, never said hello, ill be right with you or anything. I asked her why she never acknowledged me, she stated she was trying to fill the cookie shelves. Needless to say I just left the store and did not buy anything. I will never go back to this location again.
Nov 27 · Jess GCompare another bakery nearby
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