BAKERY PROFILE

Kailey Cakes

★ 4.073 recorded reviews$100+

1418 W Main St, Franklin, TN 37064, USA

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Kailey Cakes
PLAN THE VISIT

Essential details

Address
1418 W Main St, Franklin, TN 37064, USA
Phone
(615) 924-6444
Website
Visit official site
Rating signal
4.0 from 73 recorded reviews
HOURS

Listed operating hours

Operating hours are not available in this directory record. Contact the bakery before visiting.

About and visit notes

Custom Creations and Culinary Excellence: An Overview of Kailey Cakes

For residents across Middle Tennessee, particularly those in Franklin and the greater Nashville area, Kailey Cakes represents a premier destination for exceptional, customized sweet treats. Categorized as a distinguished Bakery and Caterer, this family-run business—spearheaded by Chef Madison—has built a reputation on high-quality, made-from-scratch products and a deep commitment to customer satisfaction. Their core goal is to provide each client with their own customized delights, ensuring every event is memorable.

Kailey Cakes specializes in custom order wedding cakes, grooms cakes, and elaborate dessert tables, making them a vital resource for couples planning their celebrations across the Volunteer State. However, their offerings extend well beyond wedding events; they also create custom desserts and even offer charcuterie to match various occasions. The artistry is consistently praised, with one customer raving that their daughter's 30th birthday cake was an “utterly flawless replica of the picture we had sent,” confirming that the work is truly an art form that tastes “heavenly.” Furthermore, a married couple highlighted the enjoyable process, from the fun flavor taste-test box to the delivery of the perfect wedding cake, which featured delicious flavors like biscoff, chocolate chip, and confetti.

It is important for Tennessee users to note that the business is currently undergoing a change in operations, transitioning from its long-time Franklin location to a new commissary kitchen in Nashville. While the physical address remains the current point for pre-arranged pickups, the future focus will shift toward deliveries and on-site services, with wedding cakes and sweet tables being the primary focus for new custom orders at this time.

Current Location and Accessibility in Franklin

The current operational hub for Kailey Cakes pickup services is situated in the vibrant community of Franklin, Tennessee. The bakery’s address, 1418 W Main St, Franklin, TN 37064, USA, places it conveniently within Williamson County, though it is not operating as a traditional walk-in storefront at this time. Customers must place orders in advance and arrange a specific pickup time.

Despite operating by appointment, the location ensures practical accessibility features for local clients:

  • Wheelchair Accessible Entrance: The premises include an accessible entrance, facilitating easy access for all customers arriving for their scheduled appointments.
  • Wheelchair Accessible Parking Lot: Designated parking is available to ensure that customers requiring mobility assistance can park close to the pick-up area.

All services require an Appointment, as the team is often busy with deliveries and on-site setup. This structure ensures that staff are present and focused when customers arrive, as items are often prepared very last minute to guarantee optimal freshness. The bakery accepts multiple modern payment methods, including Credit cards, Debit cards, and NFC mobile payments, making transactions quick and effortless upon arrival.

Comprehensive Custom Services Offered

Kailey Cakes operates on a highly personalized, custom-order model, specializing in making dessert an integral part of any celebration. Their capabilities extend beyond simple baking to include full-service event catering and unique mobile dessert experiences.

The range of Services Offered to the Tennessee community includes:

  • Custom Cakes and Wedding Services: Specializing in tiered wedding cakes, grooms cakes, and smaller classic cakes (such as the 6-inch, 3-layer classic cake). They offer personalized consultations and private tasting sessions, where customers take home a curated box of flavors to sample.
  • Gourmet Dessert Tables: Creating full sweet tables for events like baby showers, corporate gatherings, and weddings, featuring a variety of treats including cupcakes, cookies, brownies, and mini desserts.
  • The “Sugar + Slice” Mobile Cake Cart: This adorable mobile cake cart is an innovative service for events, providing guests with an interactive dessert experience. Packages include cart service, different cake flavors, buttercreams, drizzles, and toppings, ensuring a unique and memorable offering.
  • Full Catering (Charcuterie): Uniquely, Kailey Cakes also offers extensive charcuterie tables for events, serving as appetizers (not a full meal). These elaborate tables include a wide variety of meats, premium cheeses, olives, nuts, jams, and dips, requiring a minimum order of 50 servings.
  • Flexible Ordering Options: The business provides Delivery (including setup for major events), Curbside pickup, In-store pickup (by appointment at the current Franklin location), Takeout, and Onsite services for events.

The personalized approach means the team works closely with clients to tailor flavors, designs, and aesthetics, even accommodating travel to venues outside the immediate area, such as to Knoxville, as one customer noted for their wedding.

Product Features, Flavor Variety, and Dietary Focus

What sets Kailey Cakes apart in the competitive Tennessee market is the sheer depth of their menu customization and their attention to quality, high-demand products. All products are proudly made from scratch using high-quality ingredients, reflecting a passion and expertise gained from culinary school training.

Key Features and Highlights of the Kailey Cakes menu include:

  • Extensive Cake and Cupcake Flavors: A robust list of base flavors is available, including popular options such as Almond, Vanilla, Chocolate, Strawberry, Marble, Funfetti, Carrot, Red Velvet, Brown Butter Buttermilk, and Spice. Seasonal flavors, such as Pumpkin for Bento Cakes, also rotate through the menu.
  • Signature Buttercreams and Fillings: Customers can choose from an array of scratch-made buttercreams like Vanilla, Chocolate, Oreo, Peanut Butter, Cream Cheese, Salted Caramel, and Almond. Fillings allow for further customization with choices like Strawberry Preserves, Lemon Curd, Cookie Dough, and Chocolate Ganache.
  • Diverse Sweet Treats: Beyond custom tiered cakes, the bakery offers an impressive array of desserts for platters and tables, including Cupcakes (regular and mini), Cookies (including cookie cakes), Cake Pops, Brownies with Ganache, Lemon Bars, and seasonal items like Braided Brioche King Cake.
  • Accommodations for Dietary Needs: A key focus is on inclusivity. The baker offers highly praised options for guests with restrictions, including Gluten-friendly, Dairy-free, and Vegan cakes (vegan flavors include strawberry, carrot, and chocolate). They maintain a hyper-vigilance regarding allergies, though they are not a certified allergen-free facility.
  • Artistry and Replication: Customer reviews consistently highlight the baker’s ability to flawlessly replicate complex designs from inspiration photos, combining visual appeal with exceptional taste.
  • Coffee Offerings: For quick appointments or when the storefront was open, Coffee was available, adding a nice touch to the service offerings.

Direct Contact and Location Details

For any inquiries regarding custom orders, wedding availability, or to coordinate a scheduled pickup in Franklin, Tennessee, customers should utilize the primary contact details provided.

  • Physical Address (Current Pickup Location): 1418 W Main St, Franklin, TN 37064, USA
  • Primary Phone: (615) 924-6444
  • Mobile Phone: +1 615-924-6444

Given that the business operates by appointment and prioritizes prompt service, calling ahead or submitting an inquiry via the order forms is the recommended method for engagement.

The Kailey Cakes Advantage: Artistry, Customization, and Service

For Tennessee clients, especially those planning milestone celebrations, choosing Kailey Cakes offers distinct advantages rooted in artistry, comprehensive customization, and professional service. The most significant draw is the baker's specialized focus on creating visually stunning and complex designs that are proven to taste amazing. Customers repeatedly confirm that the cakes are moist, the frostings are decadent, and the ability to perfectly recreate a desired image is unmatched.

The extraordinary customization available across the menu—from selecting specific cake, buttercream, and filling combinations to accommodating vegan, gluten-friendly, and dairy-free requirements—ensures that every single guest, regardless of dietary need, can enjoy the celebration. This inclusive approach sets a high standard for event catering in the region.

Moreover, the unique addition of the Sugar + Slice mobile cake cart and the ability to order full Charcuterie tables positions Kailey Cakes as a versatile event partner, not just a bakery. They provide full-scale, customizable dessert and appetizer solutions that simplify event planning.

In summary, Kailey Cakes is an excellent choice for Tennessee users seeking a product where extraordinary flavor is matched by stunning visual execution. Whether it is the smooth, decadent frosting praised on a chocolate birthday cake or the delicious bicoff flavor chosen for a wedding centerpiece, the consensus is clear: Kailey Cakes delivers a premium product with a personalized, joyful experience from the first consultation through to the final bite.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Curbside pickup
  • Delivery
  • In-store pickup
  • Onsite services
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Offerings

  • Coffee

Planning

  • Appointment required

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

wedding cake 12birthday 12communication 6tasting 5cookies 5frosting 5cake pops 3white buttercream 2sheet cake 2vanilla buttercream 2
★ 5.0

Kailey Cakes made us the perfect wedding cake! The whole experience was so fun, especially getting to taste-test the box with all the flavors. Our main cake was biscoff and it was absolutely delicious. We also had sheet cakes in chocolate chip and confetti, which everyone loved! Not only was the cake amazing, but the process from start to finish was such a joy. We can’t wait to order another one next year for our anniversary!Amanda & Taylor Lillybridge

Aug 19 · Amanda
★ 5.0

The cake that we ordered from Kailey Cakes was absolutely the MOST extraordinary one I've ever had the pleasure of tasting!! Everyone at the party agreed that the chocolate cake was perfectly chocolatey not to mention the smooth, decadent frosting - not only looked amazing but also had such delicious flavor!! We had sent in a picture to Kailey Cakes via email of how we wanted to the cake to be decorated for my daughter's 30th birthday celebration. The cake turned out to be an utterly flawless replica of the picture we had sent her! She does AMAZING work- it's an art PLUS it all tastes heavenly!

Mar 22 · M Ahlgren
★ 5.0

Kailey Cakes was ASTOUNDING. Extremely easy to work with and had a plethora of options for cake and frosting flavors. The cake tasting process is unique because you can order a box to take home and share as you please. We ordered a small round cake with a stucco design and 135 cupcakes for our wedding and everything was a hit! Kailey Cakes has the best cake/cupcakes that I have ever tasted, tons of guests came up to compliment how delicious each cupcake was. I cannot recommend highly enough!

Nov 19 · Kassie Landvay
★ 5.0

Wow, everything was absolutely fantastic! All the cake flavors were amazing but the almond was DIVINE! Had the best time helping my brother and his fiancé try the different cakes, icings and fillings. LOVE how the box was put together, organized and labeled. The cakes were so flavorful and moist. Very impressed!

Jun 16 · Brooke Yoder
★ 5.0

I ordered a cake from Kailey’s for my best friend’s birthday, and it was such a big hit! The customer service was above and beyond, they made every part of the ordering/pick up process so easy. And the cake! The cake was just so wonderful! It was beautiful and tasted amazing according to everyone who tried it. The birthday girl said, “It was probably the best cake I’ve ever had!”

Apr 12 · Jaquie Campos
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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