We put our order in 2weeks ahead for 4 boxes of assorted mini donuts to be picked up on 05-17-2025. We paid ahead of time, and they lost our order! They gave us what they had, but we did not get the assortment we asked for, and we got no apologies! What is the point of ordering ahead of time? We were told that they don’t usually take orders ahead of time. A manager took the order, but he was no longer working there. Bad experience! The photos below tell it all!
May 18 · Perrault RodriguesBAKERY PROFILE
Krispy Kreme
★ 4.0676 recorded reviews$1–10
2116 Hawkins St Ste 102, Charlotte, NC 28203, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.
PLAN THE VISIT
Essential details
- Address
- 2116 Hawkins St Ste 102, Charlotte, NC 28203, USA
- Phone
- (980) 270-7117
- Website
- Visit official site
- Rating signal
- 4.0 from 676 recorded reviews
HOURS
Listed operating hours
- Monday6:00 AM – 10:00 PM
- Tuesday6:00 AM – 10:00 PM
- Wednesday6:00 AM – 10:00 PM
- Thursday6:00 AM – 10:00 PM
- Friday6:00 AM – 11:00 PM
- Saturday6:00 AM – 11:00 PM
- Sunday6:00 AM – 10:00 PM
About and visit notes
An Icon on Hawkins St: The Krispy Kreme Experience in Charlotte, NC
For many North Carolina residents, the sight of a Krispy Kreme sign doesn't just signal a donut shop—it represents a piece of local history and a shared collective memory. Originating right here in Winston-Salem, NC, this brand carries a deep regional heritage that resonates with locals across the state, including those in the Queen City. The location at 2116 Hawkins St Ste 102 in Charlotte brings this iconic experience right to one of the city's most vibrant and walkable areas, offering a perfect blend of nostalgia and modern convenience. This store functions not only as a Donut shop but also as a dedicated Coffee shop, Dessert shop, and Fast food restaurant, making it an incredibly versatile stop for anyone in the area.
The core of the experience, as locals know, is the incomparable Original Glazed® Doughnut. The simple, melt-in-your-mouth perfection of this classic product is a reliable favorite for breakfast and dessert. Whether you're a long-time Charlotte resident looking for a quick fix or a visitor reconnecting with a childhood memory, this Krispy Kreme location serves as a key destination. Beyond the classic, the menu is surprisingly vast, featuring seasonal items, specialty limited-time offerings, and an extensive beverage program designed to satisfy the sophisticated tastes of the Charlotte coffee enthusiast. The goal is simple: provide quick access to world-class sweet treats and great coffee, all underpinned by deep North Carolina roots.
Location and Accessibility for the Charlotte Community
Strategically positioned at 2116 Hawkins St Ste 102, Charlotte, NC 28203, USA, this Krispy Kreme is easily accessible to downtown, South End, and surrounding neighborhoods. The location is ideal for quick grab-and-go orders, but the store also offers a full suite of services and accessibility features tailored for the diverse needs of the Charlotte community:
Service Options for Ultimate Convenience:
- Delivery: For peak convenience, baked goods and coffee can be delivered right to your home or office in the Charlotte area, perfect for last-minute meetings or home gatherings.
- In-store pickup & Takeout: Ideal for busy individuals needing to quickly grab pre-ordered dozens or spontaneous purchases on the way to work or school.
- Dine-in: Allows patrons to sit and enjoy their treats and coffee in a comfortable, Casual setting.
- Onsite services: Indicates full operational support for both individual and large corporate orders.
Accessibility and Comfort:
- Full Wheelchair Accessibility: The location is dedicated to inclusivity, offering Wheelchair accessible entrance, parking lot, restroom, and seating, ensuring a comfortable visit for all.
- Parking: Both a Free parking lot and Free street parking are available, alleviating the typical stress of finding a spot in a busy urban area like Charlotte.
- Payments: All modern payment methods are accepted, including Credit cards, Debit cards, and NFC mobile payments, making checkout swift and seamless.
Services Offered: More Than Just the Original Glazed®
While the Original Glazed® Doughnut is the foundation, the menu at this Charlotte location is incredibly diverse, offering something for every palate and occasion. The product categories include:
Doughnut Selections:
- Dozens & Bundles: The core product includes the Original Glazed® Dozen ($20.19) and the Classic Assorted Dozen ($22.29), plus value options like the Double Original Glazed® Bundle ($35.49) for feeding large crowds.
- Smaller Counts: Available in 3 Count and 6 Count options for quick snacks or small groups.
- Minis & Dots: Offerings like 16 Count Original Glazed® Minis and Doughnut Dots (10 or 24 Count) are perfect for children, parties, or portion control.
- Build Your Own: Flexibility is offered with options like the Build Your Own 3 Count, 6 Count, or Dozen, allowing local users to select their favorite varieties.
Seasonal & Limited Offerings:
- Fall Favorites: Seasonal specials like the Pumpkin Spice Brewed Coffee, Original Glazed Pumpkin Spice Cake, and Pumpkin Spice Specialty Latte are available to celebrate the North Carolina autumn.
- Limited Time Only: Exciting, temporary menu items like HARRY POTTER™ SPECIALTY DOZEN or Original Glazed® Cinnamon Rolls keep the menu fresh and engaging.
Specialty Coffee & Beverages:
- Hot Coffee, Espresso & More: A full range of espresso-based drinks including Latte, Americano, Cappuccino, Mocha, and Specialty Lattes (like the Original Glazed® Latte and Brown Butter Toffee Latte).
- Iced & Frozen Lattes: An equally wide selection of chilled drinks, ensuring a perfect beverage year-round, from the Iced Original Glazed® Latte to the Frozen Caramel Specialty Latte.
- Iced Coffees: Including flavors like Iced Vanilla Coffee With Milk and Iced Original Glazed® Coffee With Milk.
- Chillers & Bottled Beverages: Refreshing options like Strawberry Chiller, Lemonade Chiller, and a full selection of sodas and milks.
The ability to order an entire Coffee Brew Box ($25.59) further highlights the catering and group service capabilities of this location, making it an excellent resource for Charlotte businesses.
Features and Highlights: Why Charlotte Chooses Krispy Kreme
For North Carolina locals, the appeal of this Charlotte Krispy Kreme extends beyond the product itself, focusing on convenience, quality, and atmosphere:
- North Carolina Heritage: The powerful connection to the brand's origins in Winston-Salem creates an emotional draw for NC residents, who view it as a home-state original.
- Great Coffee Program: A major highlight is the dedication to Great coffee, evidenced by the extensive menu of hot, iced, and frozen specialty drinks that can compete with dedicated coffee shops.
- Ultimate Family-Friendly Environment: The atmosphere is explicitly listed as Family-friendly and LGBTQ+ friendly, ensuring a welcoming experience for all members of the Charlotte community.
- Efficiency for the Busy Local: The combination of Quick visit planning and diverse service options (Delivery, In-store pickup, Takeout) means that the experience is optimized for the speed and convenience required by city life.
- Versatile Dining Options: Serving both Breakfast and Dessert, and being Popular for Solo dining, the shop meets the needs of customers at any time of day, whether they're rushing to work or winding down.
Contact Information
For Charlotte locals and visitors, here is the essential contact information for the Hawkins St location:
Address: 2116 Hawkins St Ste 102, Charlotte, NC 28203, USA
Phone: (980) 270-7117 (Primary Contact)
Mobile Phone: +1 980-270-7117 (Mobile Contact)
What is Worth Choosing Krispy Kreme
Choosing the Krispy Kreme on Hawkins St is about choosing a blend of iconic tradition and modern convenience deeply tied to North Carolina’s heritage. Locals choose this location primarily for the reliable, nostalgic quality of the Original Glazed® Doughnut, which often unlocks those core memories mentioned by customers. More importantly, however, is the versatility that transforms this donut shop into a complete catering and specialty coffee solution.
Where other dessert spots may specialize, Krispy Kreme excels at breadth. You can simultaneously satisfy a craving for a traditional Original Glazed® Dozen while grabbing a gourmet Iced Brown Butter Toffee Latte. The sheer convenience offered by Delivery, In-store pickup, and Free parking is a significant advantage in urban Charlotte, saving valuable time. While service inconsistencies can occur (as noted in one review, which underscores the importance of local management), the reliable quality of the product, the extensive menu of specialty items (like the seasonal and limited-time offerings), and the brand's powerful connection to North Carolina's history make this a compelling and necessary choice for any resident or visitor seeking a sweet treat and a great cup of coffee. It’s a local institution that continues to deliver the flavor North Carolinians know and love.
VISIT FEATURES
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
- Dine-in
Highlights
- Great coffee
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Offerings
- Coffee
Dining options
- Breakfast
- Dessert
Amenities
- Restroom
Atmosphere
- Casual
Crowd
- Family-friendly
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
PHOTOS
See the bakery
VISITOR FEEDBACK
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
vending machine 24glazed donuts 14cashier 13dozen 12light 11management 9training 6building 6pay 6order 5
Grew up enjoyable Krispy Kreme’s on roadtrips to B’Ham, AL as a kid. I’d been fiending for some “Hot Now” donuts this year, but had been striking out (there are less locations in Chicago and even fewer it seems in B’Ham). So when I got to Charlotte for a weekend conference I knew I had to learn where one was located. To my surprise, behold: a Krispy Kreme in downtown Charlotte in walkable distance from our hotel!I got my donuts. Always delicious. Always an original glaze. Always unlocking core memories for me. I did not know Krispy Kreme started in Winston-Salem, NC. It was nice to learn that history.
Mar 24 · Michael CarterWe tried Bunny Doughnuts ( a limited time Doughnuts from Krispy Kreme). It was too good. 4/5. Cream filling was awesome.We tried Iced Latte as well. Okayish taste.
Apr 16 · Ashish AniPre-ordered my donuts since it was 30 mins from where I live. Only reason why I traveled so far was for the limited addition that is only at selected locations. I get there and I tell the cashier my name and she gave me some valentine box that was probably a dozen with of donuts. I told her I only 3 donuts and this was not mines. I gave her my name again. She couldn't find it or it was given away. She asked what I ordered and made it. I open the box just to see if it was the correct donuts before I left. I waited until I got home to eat one. Why there was no cream in none of my donuts??!!! They poked a hole in the donuts to fill it up no filling and that defeated the whole purpose of the donuts. Pictures attached. They should be ashamed of themselves all 3 donuts.
Feb 7 · Sheree CapehartOrdered through door dash this morning and whole order was wrong. Ordered a hot latte and it came iced. Ordered the 24 mini donut dots., and 6 regular donuts came . Pay attention people.
Sep 8 · Ana BatemanNEARBY ALTERNATIVES
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.