WOW! Janet, ANOTHER Phenomenal VIsit Superior customer service, exceptional Mother's Day Visit!!!!!!Today we picked up....DOZEN Glazed, Special Collection, Mother's Day Minis, 2 Large Hot Chocolates, and a delicious Iced Coffee, Beautiful Indeed! God Bless Janet and Krispy Kreme A-Team!!!! Thank You So Much! Your smile says it all.....Super Happy Miranda Family
May 11 · Diane MirandaKrispy Kreme
16851 S Dixie Hwy, Palmetto Bay, FL 33157, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 16851 S Dixie Hwy, Palmetto Bay, FL 33157, USA
- Phone
- (305) 255-5030
- Website
- Visit official site
- Rating signal
- 4.0 from 1,645 recorded reviews
Listed operating hours
- Monday6:00 AM – 10:00 PM
- Tuesday6:00 AM – 10:00 PM
- Wednesday6:00 AM – 10:00 PM
- Thursday6:00 AM – 10:00 PM
- Friday6:00 AM – 11:00 PM
- Saturday6:00 AM – 11:00 PM
- Sunday6:00 AM – 10:00 PM
About and visit notes
Introduction / Overview
For decades, the name Krispy Kreme has been synonymous with a sweet, melt-in-your-mouth experience, and the Palmetto Bay location in South Florida continues this tradition with excellence. Situated conveniently along South Dixie Highway, this establishment is more than just a Donut shop; it’s a full-service experience that doubles as a vibrant Coffee shop, a dedicated Dessert shop, and a quick-service Fast food restaurant. It has solidified its position as a beloved local spot for a quick visit, a morning coffee run, or an afternoon indulgence for the entire family.
The Palmetto Bay Krispy Kreme is particularly well-known among Florida locals for its exceptional customer service and the consistently high quality of its products. Customer reviews frequently highlight the genuinely warm welcome and the delightful practice of offering complimentary fresh doughnuts—a clear sign of the store's dedication to creating a truly memorable experience. As one satisfied local, a member of the 'Miranda Family,' noted, upon entering, they "instantly felt at home with a warm welcome" and were "greeted with complimentary fresh donuts." This level of hospitality, often extended by staff like 'Janet' who received praise for her "Superior customer service," transforms a simple transaction into a truly phenomenal and personal visit.
Beyond the famous Original Glazed® doughnuts, this location keeps its menu fresh and exciting with a massive array of specialty coffees, chillers, and limited-time offerings like the currently available HARRY POTTER™ SPECIALTY DOZEN and related themed lattes, ensuring there is always something new and magical to try. The atmosphere is casual, welcoming to solo diners, and explicitly LGBTQ+ friendly and Family-friendly, establishing it as a comfortable and inclusive gathering place for the Palmetto Bay and greater Miami community.
Location and Accessibility
The Krispy Kreme location in Palmetto Bay is easily accessible, serving as a landmark destination for residents and commuters throughout South Florida. Located at 16851 S Dixie Hwy, Palmetto Bay, FL 33157, USA, its position directly on the US 1 corridor ensures high visibility and ease of access. Whether you're heading north into Miami or south into the Keys, the stop is highly convenient.
In line with a commitment to serving all members of the Florida community, this location has excellent provisions for accessibility:
- Wheelchair accessible entrance: Ensures easy access for all patrons.
- Wheelchair accessible parking lot: Provides designated, convenient parking spaces.
- Wheelchair accessible restroom: Offers necessary facilities for customers with mobility needs.
For those driving, the location offers a Free parking lot as well as the potential for Free street parking, making it easy to pop in for a quick visit or stay to dine in and enjoy the amenities. Furthermore, the presence of a dedicated Drive-through service makes this an ideal quick-stop location for those in a rush or preferring the convenience of never leaving their vehicle.
Services Offered
The Palmetto Bay Krispy Kreme offers a comprehensive suite of services designed to meet every customer’s need, from a quick solo breakfast to large group orders.
- Multiple Service Options: Options include Delivery, a convenient Drive-through, In-store pickup, Takeout, and traditional Dine-in service.
- Specialty Coffee & Beverages: A massive menu of drinks, including Iced Coffees (like the Iced Original Glazed® Coffee With Milk), Hot Coffee, Specialty Lattes (such as the Iced Golden Snitch™ Latte and Caramel Specialty Latte), Frozen Lattes, Chillers (like Strawberry and Lemonade), and Ghirardelli® Hot Chocolate.
- Customized Doughnut Boxes: Customers can Build Your Own Dozen, 6 Count, or 3 Count Doughnut boxes, selecting from classic favorites and exciting Limited Time Only creations to fully customize their order.
- Bulk and Catering Orders: Large formats are available, such as the Original Glazed® Dozen, Classic Assorted Dozen, and the Coffee Brew Box, perfect for offices, family gatherings, or events.
- Onsite Amenities: Provides comfortable Onsite services with a Restroom available and a casual dining atmosphere, making it popular for Solo dining or a quick visit.
Features / Highlights
What sets this particular location apart are its notable features that enhance the customer experience.
- Great Coffee: It is widely highlighted by patrons for having Great coffee, with options ranging from Classic Brewed Coffee to a variety of Specialty Lattes and Espresso-based drinks.
- Exceptional Customer Service: As noted by local reviews, the staff's dedication to superior hospitality, including warm welcomes and complimentary fresh samples, is a significant highlight.
- Diverse Menu with Limited-Time Offers: The bakery continuously rolls out exciting, themed, and seasonal offerings, ensuring a fresh experience with every visit. Current examples include the HARRY POTTER™ SPECIALTY DOZEN and the popular Chocolate Original Glazed® Dozen.
- High Convenience: With a full-service Drive-through, Delivery, and a large Free parking lot, convenience is a top priority for the busy Florida lifestyle.
- Inclusive Atmosphere: The shop actively fosters a welcoming environment, proudly noting it is both Family-friendly and LGBTQ+ friendly, ensuring a comfortable stop for everyone in the community.
Contact Information
The Krispy Kreme in Palmetto Bay is ready to serve the South Florida community. For inquiries, to place an order, or to check on the latest limited-time offerings, please use the following contact details:
Address: 16851 S Dixie Hwy, Palmetto Bay, FL 33157, USA
Phone: (305) 255-5030
Mobile Phone: +1 305-255-5030
What is worth choosing Krispy Kreme in Palmetto Bay?
For local Florida residents, choosing the Palmetto Bay Krispy Kreme is a decision for both quality and convenience. The most compelling reason is the legendary taste of the Original Glazed® Doughnut, especially when you are lucky enough to visit when they are served hot. However, this location offers much more than just the classics. The variety of the menu, extending into high-quality Iced Lattes and Frozen Specialty Lattes, ensures your favorite coffee shop drink is available alongside your favorite doughnut.
The seamless blend of service options—whether you need the speed of the Drive-through, the comfort of Dine-in for Solo dining, or the ease of Delivery—caters perfectly to the demands of life in South Florida. Moreover, the consistently reported 'phenomenal' and 'superior' customer service, with staff members offering warm welcomes and complimentary treats, elevates the experience far above a typical fast-food stop. It is a place where you feel genuinely appreciated as a customer, making it an excellent choice for a quick, sweet moment of joy. For a dependable, welcoming, and high-quality experience that perfectly balances tradition with exciting new flavors and top-tier customer care, the Palmetto Bay Krispy Kreme is a must-visit destination.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Drive-through
- In-store pickup
- Onsite services
- Takeout
- Dine-in
Highlights
- Great coffee
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Dining options
- Breakfast
- Dessert
Amenities
- Restroom
Atmosphere
- Casual
Crowd
- Family-friendly
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
This was a wonderful experience. We walked in and instantly felt at home with a warm welcome. Within seconds of entering we were greeted with complimentary fresh donuts. As we left we were wished a goodbye and a wonderful day. This may be the best Krispy Kreme around.
Aug 16 · Matt FieldOne of the best Krispy Kreme and specially because of the service provided by the team! ☺️🤤I ordered the glazed & a chocolate one 🍩 . The glaze was on the spot and satisfied our sweet craving 🍭. Ambient is very casual and basically serves so you can take your order back home or destination. The team takes care of every detail to take care of special edition items like the Holiday Edition of the Elf 🧝X-Mas rings 🎄🎊☃️🎉🤶🎅❤️Special shout out to Yumi! 📢who provided the best customer services👌🏻she was on top of every detail. The experience wouldn’t have been the same without her☺️ she even made sure I received the warmest cappuccino ☕️🍩and donut 🙂↔️
May 3 · Mauro DeffendiniI checked their website to see when the HOT HOURS are, and it says daily from 7–9 a.m. and 5–7 p.m. We arrived at 5:45 p.m., but they said there weren’t any hot doughnuts. There isn’t a Krispy Kreme near where we live, so we drove 40 minutes for nothing. I should have just bought a box at Publix.
Sep 20 · Aida CorcThe building is a little old. But the employees were nice and very expedient with making the large order I placed. They also had some of the original Krispy Kreme paper hats on the table tops.
Aug 26 · Kevin EarpCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
