BAKERY PROFILE

Krispy Kreme

★ 4.03,337 recorded reviews$1–10

4906 W Broad St, Richmond, VA 23230, USA

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Krispy Kreme
PLAN THE VISIT

Essential details

Address
4906 W Broad St, Richmond, VA 23230, USA
Phone
(804) 355-9111
Website
Visit official site
Rating signal
4.0 from 3,337 recorded reviews
HOURS

Listed operating hours

  • Monday6:00 AM – 10:00 PM
  • Tuesday6:00 AM – 10:00 PM
  • Wednesday6:00 AM – 10:00 PM
  • Thursday6:00 AM – 10:00 PM
  • Friday6:00 AM – 11:00 PM
  • Saturday6:00 AM – 11:00 PM
  • Sunday6:00 AM – 10:00 PM
About and visit notes

Introduction / Overview: A Virginia Tradition of Sweetness

For generations of Virginians, the name Krispy Kreme has been synonymous with a singular, perfect treat: the Original Glazed® doughnut. Beyond a simple fast-food stop or a standard coffee shop, the Krispy Kreme location at 4906 W Broad St in Richmond, VA 23230, has cemented its place as a beloved institution in the Central Virginia food scene. It's a destination where you can satisfy your craving for something sweet, grab a quick breakfast, or settle in for a relaxed dessert, all while enjoying the iconic, melt-in-your-mouth goodness that has made the brand world-famous.

This particular Richmond shop serves multiple roles to the local community. It operates not just as a classic doughnut shop but also as a dedicated coffee shop, a delightful dessert shop, and a convenient fast food restaurant. The experience is uniquely engaging; customers often look for the illuminated “Hot Now” sign—a beacon promising freshly made, warm Original Glazed® doughnuts that truly embody a moment of pure culinary bliss. The welcoming, casual atmosphere makes it a frequent stop for families, solo diners, and anyone needing a quick, satisfying pick-me-up. Whether you're a long-time resident of Richmond or just passing through the Commonwealth, this Broad Street location offers a familiar comfort and quality that is difficult to beat.

While the Original Glazed® holds a special place, the menu is far more extensive than just doughnuts. The shop has an impressive array of beverages, from classic brewed coffee and rich espresso drinks to specialty chillers and a wide variety of iced and frozen lattes. This diversity ensures that whether you're fueling up for a long drive on I-64 or enjoying a leisurely weekend morning, Krispy Kreme has the perfect pairing for your sweet treat. The commitment to quality and convenience is evident in every aspect of the operation, from the friendly service to the multiple ways you can access their delicious offerings.

Location and Accessibility: Conveniently Located on Broad Street

The location of Krispy Kreme at 4906 W Broad St, Richmond, VA 23230, USA, is strategically chosen for maximum convenience for residents and visitors throughout the greater Richmond area. Situated on a major thoroughfare, the shop is easily accessible from various parts of Central Virginia, making it an ideal stop whether you're commuting to work, running errands, or simply looking for a spontaneous treat. The central location in the 23230 zip code allows quick access from nearby neighborhoods and is a dependable spot just off the main highways connecting Virginia cities.

Accessibility is a clear priority at this location, ensuring that all community members can enjoy the famous doughnuts and coffee without hassle. For drivers, the provision of a free parking lot alleviates the stress of finding a spot, which is a significant advantage in a busy metropolitan area like Richmond. More importantly, the facility is equipped with comprehensive features for people with mobility needs. This includes a wheelchair accessible entrance, designated wheelchair accessible parking lot spaces, and a wheelchair accessible restroom. The ease of access, combined with the efficient drive-through service, underscores Krispy Kreme's commitment to serving the diverse needs of the Virginia community quickly and comfortably. The overall layout and ease of navigation make it a prime choice for a quick visit as part of a busy day.

Services Offered: Convenience for Every Customer in Virginia

The Krispy Kreme on West Broad Street offers a comprehensive range of services designed for maximum customer convenience, catering to both the quick-stop commuter and the family looking for a leisurely treat.

  • Delivery: Enjoy your favorite doughnuts and coffee delivered right to your door. Perfect for office meetings, parties, or a cozy weekend at home in the Richmond area.
  • Drive-through: A cornerstone of convenience, the drive-through allows for fast, efficient service, especially valued by those on their morning commute or making a late-night stop.
  • In-store pickup: Order ahead and pick up your items inside the shop, saving time and ensuring your box of dozens or specialty drinks are ready when you arrive.
  • Onsite services: This includes access to amenities like the restroom and free Wi-Fi for dine-in customers.
  • Takeout: The classic option for grabbing your sweet treats to go, whether it’s a simple 3 Count or a full Build Your Own Dozen.
  • Dine-in: A comfortable, casual setting to sit and enjoy your doughnuts and coffee, offering a great spot for a quick break or solo dining.

The payment process is just as seamless, accepting modern methods including Credit cards, Debit cards, and NFC mobile payments, ensuring a swift transaction regardless of your preferred method.

Features / Highlights: More Than Just Doughnuts

This Richmond Krispy Kreme location offers several key highlights that elevate the customer experience beyond a standard fast-food or dessert shop.

  • Great Coffee Program: One of the most praised highlights is the quality of the coffee. The menu is extensive, featuring everything from Classic Brewed Coffee and rich Espresso to a variety of specialty lattes like the Iced Caramel Mocha Specialty Latte and seasonal favorites. It's truly a destination for coffee aficionados.
  • The “Hot Now” Experience: While not a permanent feature, the periods when the “Hot Now” sign is lit are a major highlight. Witnessing the production process and receiving a warm, fresh Original Glazed® doughnut is a unique, nostalgic experience that draws crowds and creates lasting memories.
  • Family-Friendly and Inclusive Atmosphere: The crowd is described as Family-friendly and the atmosphere is also explicitly LGBTQ+ friendly, ensuring a welcoming and non-judgmental environment for everyone in the community.
  • Amenities for Comfort: The availability of a clean Restroom and free Wi-Fi makes the dine-in experience comfortable for quick stops or for those who need a moment to check emails or relax.
  • Casual and Quick Dining: The atmosphere is decidedly Casual, and the service is geared toward a Quick visit, making it an excellent choice for a fast, delicious start to the day or an afternoon indulgence.

Contact Information

For any inquiries, to place a large order, or simply to check if the “Hot Now” sign is on, here is the direct contact information for the Krispy Kreme location in Richmond, Virginia:

  • Address: 4906 W Broad St, Richmond, VA 23230, USA
  • Phone: (804) 355-9111
  • Mobile Phone: +1 804-355-9111

What is Worth Choosing: The Full Krispy Kreme Experience

Choosing Krispy Kreme on West Broad Street isn't just about picking up a dessert; it's about indulging in a time-honored experience that many Virginia customers cherish. The primary reason for a visit is, without a doubt, the unparalleled taste and texture of the Original Glazed® doughnut. As one customer noted, the “melt-in-your-mouth taste every time” is what brings them back again and again. While the special edition doughnuts—like the recent Slytherin-themed flavor—offer fun, limited-time excitement, the classic remains the consistent highlight.

However, what makes this shop worth choosing repeatedly is the expansive menu that supports more than just a sweet tooth. The commitment to a great coffee experience is evident in the sheer variety of options available, making it a viable alternative to dedicated coffee chains. For those who love a cold beverage, the offerings span from fruit-based options like the Strawberry Chiller and Lemonade Chiller to an exhaustive list of iced and frozen espresso drinks. Imagine starting your day with an Iced Original Glazed® Coffee With Milk, which infuses the signature doughnut flavor directly into your caffeine fix, or treating yourself to a rich Frozen Caramel Mocha Specialty Latte for an afternoon boost. The availability of a Coffee Brew Box (in both regular and decaf) makes this location an essential resource for catering large groups or corporate meetings throughout Richmond.

The menu is structured for flexibility. Customers can choose from pre-made sets like the Classic Assorted Dozen ($23.59) or the smaller 16 Count Original Glazed® Minis ($21.89) for easier sharing. Crucially, the Build Your Own options (Dozen, 6 Count, or 3 Count) allow for full customization, letting local users mix and match their favorite classic flavors with seasonal and limited-time offerings. This flexibility caters to individuals, small groups, and larger parties equally well.

Finally, the value proposition lies in the convenience and the atmosphere. It’s one of the few places in the area where you can secure your breakfast and dessert in one go, with the added benefit of a drive-through and a comfortable spot for Solo dining. The fact that it is popular for solo dining speaks to the welcoming, non-intrusive atmosphere. Though customer service can occasionally have hiccups, as noted in one review regarding an account birthday offer, the overall consensus remains strong: Krispy Kreme is a reliable source for quality, nostalgic treats and exceptional coffee. For a guaranteed smile, plan your visit for when that famous “Hot Now” sign is shining brightly on Broad Street.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • Drive-through
  • In-store pickup
  • Onsite services
  • Takeout
  • Dine-in

Highlights

  • Great coffee

Popular for

  • Solo dining

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Offerings

  • Coffee

Dining options

  • Breakfast
  • Dessert

Amenities

  • Restroom
  • Wi-Fi
  • Wi-Fi

Atmosphere

  • Casual

Crowd

  • Family-friendly
  • LGBTQ+ friendly

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Parking

  • Free parking lot
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

drive thru 96light 93sign 22window 17conveyor belt 15hats 9paper 9employee 7addictive 6download 5
★ 4.0

We love visiting Krispy Kreme, especially when the “Hot Now” sign is on. Watching the doughnuts being made fresh is always a treat. The Original Glazed has the same nostalgic, melt-in-your-mouth taste every time. Their coffee pairs perfectly. Overall, it’s still our go-to spot for a sweet pick-me-up.

Jun 29 · M P
★ 1.0

The cashier was a little rude, I came for the birthday 3 count donuts. I had an account and they just thought I was lying about it? They wouldn’t believe me that I actually had an account and were acting a little unnecessary. 😅 luckily it was a few days after by birthday so it didn’t ruin my actual day…..I had to purchase a donut to get the 3 count in case anyone wants to save themselves the trouble they are not free anymore, you have to buy something. ☹️🍩 I tried the slytherin donut it was great!

Aug 31 · Hailey Hein
★ 5.0

We stopped in for a dozen donuts, and my little girl got a paper Krispy Kreme hat she wore it almost all day and was so happy! She loved watching the donuts being made through the window. We were helped by T, who was absolutely amazing and so kind. She really made our day and turned a simple stop into a wonderful experience.

Aug 14 · Theresa N.
★ 5.0

This Krispy Kreme location is by far the best one I’ve been to. The hot donut light is lit frequently in the evenings, and the employees are friendly and wonderful at what they do. The inside is clean and even has the little paper Krispy Kreme hats. The donuts are always fresh and it is a treat to see the conveyor belt with the glazed donuts. Perfect spot for a treat!

Aug 6 · Gabby Barrafato
★ 5.0

Clean, friendly, and the delicious donuts you expect from Krispy Kreme. Got the Hufflepuff brown butter cream filled and a strawberry glazed with sprinkles, and a cup of coffee.

Aug 22 · Danika Hosa
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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