Disappointing Experience, Consistent Disrespect, and Poor QualityI've given this business multiple chances, but each visit left me more uncomfortable than the last. What stood out most was the drastic difference in how I was treated compared to other customers specifically Hispanic customers. I watched the owner engage them warmly and hold long, cheerful conversations, even after their orders were complete. Meanwhile, I was left standing, often ignored, as if my presence was inconvenient.What made matters worse was when I found a hair in my cake. That was the final straw. Beyond that, the overall quality was poor the icing was hard, the fruit was clearly old, and it was obvious these ingredients had been sitting out far longer than they should have. This isn’t just about a bad dessert it’s about how people are treated.It’s disheartening that in 2025, Black customers still have to tolerate this kind of cold, dismissive service. I’m not expecting fake cheerfulness, but common courtesy shouldn’t be too much to ask. Her demeanor toward me felt reluctant and unpleasant every single time, in stark contrast to the warmth shown to others. This pattern wasn't imagined it was consistent.I initially chose this place for convenience, but I’d rather travel farther for respect and basic human decency. I’m not trying to generalize an entire group, but this isn't the first time I've experienced this type of treatment from someone in the Hispanic community, and it's extremely discouraging.I hope this feedback encourages some reflection. Everyone deserves to be treated with fairness and dignity especially in a business setting.
Jun 22 · WonderingLa Giralda Bakery
1035 E 163rd St, Bronx, NY 10459, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.
Essential details
- Address
- 1035 E 163rd St, Bronx, NY 10459, USA
- Phone
- (718) 991-8120
- Website
- Visit official site
- Rating signal
- 4.0 from 275 recorded reviews
Listed operating hours
- Monday5:00 AM – 6:30 PM
- Tuesday5:00 AM – 6:30 PM
- Wednesday5:00 AM – 6:30 PM
- Thursday5:00 AM – 6:30 PM
- Friday5:00 AM – 6:30 PM
- Saturday5:00 AM – 6:30 PM
- Sunday6:00 AM – 5:30 PM
About and visit notes
Nestled in the heart of the Bronx, La Giralda Bakery is more than just a place to grab a bite; it's a neighborhood cornerstone that has been serving the community for years. Known for its extensive selection of fresh pastries, custom cakes, and hearty sandwiches, this bakery has earned a reputation as a go-to spot for locals seeking quality and flavor. Whether you're starting your day with a warm coffee and a sweet treat or picking up a special cake for a celebration, La Giralda Bakery offers a delicious experience that brings people together.
The bakery's vibrant atmosphere and the aroma of fresh-baked bread create a welcoming environment that feels both lively and comforting. It's a place where the community gathers, a testament to the role of local businesses in enriching the daily lives of New Yorkers.
La Giralda Bakery is conveniently located at 1035 E 163rd St, Bronx, NY 10459, making it a central and accessible spot for residents and visitors alike. Situated in a bustling part of the borough, the bakery is easily reachable by public transportation, including several bus lines that stop nearby. For those driving, street parking is typically available, though it can be a bit challenging during peak hours, a common occurrence in a busy New York neighborhood. The storefront is welcoming and easy to find, inviting you in with its classic bakery display and the promise of freshly made goods. Its prime location makes it a perfect stop for those on their way to work, running errands, or simply taking a stroll through the vibrant streets of the Bronx.
La Giralda Bakery offers a diverse range of products and services designed to cater to various tastes and occasions. The menu extends far beyond typical baked goods, providing something for every part of your day.
- Fresh Baked Goods: A wide assortment of traditional and unique pastries, including croissants, danishes, muffins, and sweet rolls.
- Custom Cakes: The bakery specializes in custom cakes for all occasions, such as birthdays, weddings, and anniversaries. Customers can call ahead to place orders, often with less than 24 hours' notice, and choose from a variety of flavors and designs.
- Breakfast Options: Serving a variety of breakfast platters and sandwiches to start your day off right.
- Sandwich and Deli Menu: A full menu of hot and cold sandwiches, including classic Cuban, Boricua, and Americano sandwiches, all made fresh to order.
- Coffee and Beverages: A full-service coffee bar offering everything from a regular cup of coffee to espresso, iced coffee, and natural juices.
- Catering: The bakery can accommodate orders for larger events and gatherings, providing platters of pastries, sandwiches, and other treats.
This comprehensive menu ensures that whether you're in the mood for a quick snack or a full meal, La Giralda Bakery has you covered.
What sets La Giralda Bakery apart is its commitment to quality and its role as a community hub. Several features make it a standout choice for anyone in the area.
- Made-from-Scratch Quality: All pastries and bread are baked fresh daily, ensuring a high-quality product that is both delicious and satisfying.
- Diverse Menu: The bakery's menu reflects the rich cultural tapestry of the Bronx, with a blend of traditional American and Latin American offerings.
- Community Atmosphere: It is a gathering place where regulars are greeted by name and new customers are welcomed into the fold, creating a warm and friendly environment.
- Affordable Pricing: Despite the high quality, the prices remain reasonable, making it an accessible option for people from all walks of life.
- Customization: The ability to order custom cakes and sandwiches to your exact specifications is a key highlight, ensuring you get exactly what you want.
- Fast Service: Known for its efficient and quick service, even during busy periods, which is essential for New Yorkers on the go.
The combination of these features makes La Giralda Bakery a special place that continues to thrive in its community.
For orders, inquiries, or to simply get in touch, you can reach La Giralda Bakery at the following:
Address: 1035 E 163rd St, Bronx, NY 10459, USA
Phone: (718) 991-8120
Mobile Phone: +1 718-991-8120
For New York locals, finding a reliable and high-quality bakery is a true treasure, and La Giralda Bakery fits the bill perfectly. Its presence on E 163rd Street provides a daily dose of comfort and community for those in the Bronx. The bakery’s commitment to quality is evident in every bite, from the flakiest croissant to the most intricate custom cake. Beyond the food, it's the friendly and familiar atmosphere that makes it a true local gem. It is a place where you're not just a customer, but a part of the neighborhood fabric. La Giralda Bakery embodies the spirit of a great local business—a place that serves great food and strengthens the community it calls home. The next time you're in the Bronx, stop by and experience a taste of local New York life.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pick-up
- Takeaway
Accessibility
Offerings
- Coffee
Dining options
- Breakfast
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- SNAP/EBT
- Credit cards
Parking
- Paid street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
IF YOU ARE A BLACK PERSON — DO NOT, I REPEAT, DO NOT WASTE YOUR TIME AT THIS PLACE.The short, heavy-set woman behind the counter is blatantly racist. Every time I go there and ask for a slice of dulce de leche cake, she always hits me with the same tired excuse: “We don’t have any.” But here’s the twist—I step outside, pay a Spanish person to go in and ask for the same thing, and magically, the cake appears.Let that sink in.She denies service to Black men with a smug little smirk, like she gets a kick out of it. And what they don’t realize is I speak fluent Spanish. So I catch every disrespectful word. I hear the tone switch when they’re serving their own. Sweet, friendly, accommodating. But when it’s us? You can feel the difference. The vibe is cold, dismissive, and judgmental before a word even leaves our mouths.This woman doesn’t even wait to hear the question before deciding the answer is no. That’s not customer service, that’s discrimination. And here’s the thing: she thinks she’s slick, but I’ve got the receipts. I have the evidence.It’s 2025 and we still have to deal with this kind of behavior? They should be ashamed. But don’t worry I’m not staying quiet. This is bigger than cake. This is about respect. And I refuse to be silent when racism is being served behind the counter.
Apr 24 · Envy locI ordered my mom a birthday cake with whipped cream inside and out went to pick up cake 5 min into me driving home the cake fell apart I had to get another cake no refund or anything was giving back $210 lost. I told the lady the crown was too heavy for the cake
Mar 25 · Karen JenkinsPastries are stale some got a sour bitter taste not sweet the way they should be I thought they be fresh i would not recommend breakfast sometimes the eggs are under cook you say something worker's get an attitude unpleasant sometime
Apr 3 · Jose Live love laughThe food is amazing, like always, but the ladies can be better when talking to people. They don't pay attention to who comes in first, so they never take the right people in order, which causes issues. The place is small but the food is the only thing good here. The prices are crazy high which is why I only come here once a month now, I used to come here once a week but they have been overcharging.
Oct 1 · SweetPeach 4evaCompare another bakery nearby
Sorted by geographic proximity from this bakery.
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.