BAKERY PROFILE

Liliana’s Bagels and Catering

★ 3.056 recorded reviews$

126 NY-52, Carmel Hamlet, NY 10512, USA

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Liliana’s Bagels and Catering
PLAN THE VISIT

Essential details

Address
126 NY-52, Carmel Hamlet, NY 10512, USA
Phone
(845) 225-3630
Website
Visit official site
Rating signal
3.0 from 56 recorded reviews
HOURS

Listed operating hours

  • Monday5:30 AM – 7:00 PM
  • Tuesday5:30 AM – 7:00 PM
  • Wednesday5:30 AM – 7:00 PM
  • Thursday5:30 AM – 7:00 PM
  • Friday5:30 AM – 7:00 PM
  • Saturday6:00 AM – 6:00 PM
  • Sunday6:00 AM – 5:00 PM
About and visit notes

Hello, New Yorkers! When you're looking for that essential morning bite or need to cater an event, a reliable local bagel shop is often the first place that comes to mind. For those in Carmel Hamlet and the surrounding areas, Liliana’s Bagels and Catering aims to be a convenient stop for your daily bagel fix and more. Situated in the heart of Putnam County, this establishment seeks to provide the classic New York bagel experience to its local community.

Liliana’s Bagels and Catering positions itself as a versatile option, offering not just individual bagel orders but also catering services to accommodate larger gatherings and events. In a fast-paced environment like New York, having a local business that can efficiently handle both small and large orders is a definite advantage. This article will provide an overview of Liliana’s Bagels and Catering, focusing on its location and accessibility, the services it offers, and how to get in touch. While recent customer feedback has presented some challenges, understanding the fundamental offerings of any local business is key to knowing its place within the community. We will conclude by discussing its potential suitability for locals based on its core services.

Location and Accessibility

Liliana’s Bagels and Catering is located at 126 NY-52, Carmel Hamlet, NY 10512, USA. New York State Route 52 is a significant east-west highway that runs through various communities, making this location generally accessible for residents of Carmel Hamlet and those traveling through the area. Carmel Hamlet serves as the county seat of Putnam County, indicating it's a central and often busy hub.

Being on a state route suggests good visibility and straightforward navigation for those driving. For customers arriving by car, businesses located on main roads typically have parking available, either directly at the storefront or in an adjacent lot. This ease of access is convenient for quick pick-ups, especially during morning rush hours when locals are grabbing breakfast on their way to work or school. While specific public transportation options for this precise address would depend on local bus routes, its placement on a main state road usually implies some level of connectivity. The central location within Carmel Hamlet aims to provide a convenient option for residents seeking bagels and catering services in their local vicinity.

Services Offered

Based on the name "Liliana’s Bagels and Catering" and common offerings of such establishments, the following services would typically be available:

  • Freshly Baked Bagels: A primary offering would be a variety of bagels, likely including plain, sesame, poppy, everything, and other common types.
  • Cream Cheese Spreads: A selection of cream cheese flavors to accompany bagels, such as plain, flavored (e.g., strawberry), and potentially savory options.
  • Bagel Sandwiches: Custom-made bagel sandwiches for breakfast or lunch, featuring eggs, cheese, and various meats (bacon, sausage, ham), along with other deli fillings.
  • Coffee and Beverages: A range of hot and cold beverages, including brewed coffee, iced coffee, teas, and possibly juices or bottled drinks.
  • Catering Services: As indicated by the name, the business offers catering for events. This would typically include bagel platters, breakfast spreads, sandwich platters, and other items suitable for group gatherings, corporate events, or parties.
  • In-Store Orders: Customers can place orders for individual bagels and breakfast/lunch items for dine-in or takeout.
Features / Highlights

Based on the provided (limited and critical) customer reviews, it's challenging to extract positive highlights. However, based on the general expectations for a bagel shop and catering service, and aiming to provide factual information where possible, we can infer the following:

  • Variety of Bagels and Spreads: The shop likely offers a range of bagel types and cream cheese flavors to cater to different preferences, as implied by the customer order of "plain with strawberry cream and cheddar bagel with plain cream."
  • Serving Breakfast Items: They serve classic bagel sandwiches with various fillings, like cream cheese, and potentially egg, cheese, and meats, which are staple breakfast options.
  • Catering Capability: The inclusion of "Catering" in the name suggests they are equipped to handle larger orders for events, offering convenience for local businesses, schools, or private parties.
  • Local Presence in Carmel Hamlet: Being situated directly in Carmel Hamlet on a main road positions it as a convenient local spot for residents.

It is important to acknowledge that the provided customer reviews express significant concerns regarding order accuracy, minimal cream cheese portions, bagel quality (described as "hard tough"), pricing discrepancies, and negative customer service interactions with what appeared to be an owner. These issues suggest areas where the customer experience may not consistently meet expectations. While these are factual observations from provided reviews, they contrast with general positive highlights typically sought in a bagel shop.

Contact Information

For those in the New York area looking to contact Liliana’s Bagels and Catering for orders or inquiries, here are the direct contact details:

Address: 126 NY-52, Carmel Hamlet, NY 10512, USA

Phone: (845) 225-3630

Mobile Phone: +1 845-225-3630

It is advisable to use these contact numbers for any direct questions regarding their menu, pricing, or catering services. For specific concerns about orders or service, direct communication with the establishment is the most appropriate channel.

Conclusion: Why This Place Is Suitable for Locals

For the residents of New York, specifically in Carmel Hamlet and its surrounding communities, Liliana’s Bagels and Catering presents itself as a local option for a quick breakfast or catering needs due to its fundamental services and location. While recent customer feedback points to significant challenges in execution and customer service, it's important to consider the underlying role such a business plays within a local community.

The suitability of Liliana’s for locals primarily lies in its core offerings: bagels and catering. In any community, a reliable local bagel shop is a staple, providing a convenient grab-and-go option for busy mornings, a quick lunch, or a casual treat. The presence of "Catering" in its name indicates an intention to serve larger community needs, such as office meetings, school events, or family gatherings, which is a valuable service for local residents and organizations seeking efficient food solutions. Its location on NY-52 in Carmel Hamlet also positions it as an accessible point for those within the immediate vicinity, reducing travel time for daily needs.

However, it is crucial for locals to be aware of the specific customer experiences that have been shared. The concerns regarding incorrect orders, minimal cream cheese, bagel texture issues, and challenging customer service interactions are significant and directly impact the overall experience. While the idea of a local bagel and catering spot is appealing, consistent quality and positive customer interactions are paramount for a business to thrive within its community.

For locals, the decision to frequent Liliana’s Bagels and Catering would likely hinge on their personal experience and whether the establishment has addressed the noted issues. The core concept of offering bagels and catering services remains relevant for local needs. However, the success and sustained suitability of the business for the New York community will depend heavily on consistent improvements in order accuracy, product quality, and customer service to build trust and positive relationships with its local patrons. For those in Carmel Hamlet, it remains a physically accessible option for their bagel and catering requirements, with the caveat of needing to experience their current service first-hand.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • In-store pick-up
  • Takeaway
  • Dine-in

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Offerings

  • Coffee

Dining options

  • Breakfast

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

sandwiches 7price 7morning 4money 3deli 2phone 2bacon 2lox 2tomato 2
★ 1.0

Second time in a row my bagel order was incorrect. The girl who wrote it up did so correctly, the gurl who made it did not read it correctly. Also the cream cheese was minimal and bagel more on the hard tough side. Will not go there again and will not recommend it.

Jul 3 · sharon travis
★ 1.0

Yesterday I ordered two bagels with cream cheese. Bagels are a $1 and they charged $3 per bagel for cream cheese. The woman caught it and said this doesn’t look right (my total was over $10) she saw there was a bagel w/ cream cheese option and it made the total to be just over $7 which sounded right. I went in this morning and same thing happens so I mention “oh I’m rung up incorrectly this happened yesterday yadda yadda.” A person who looked like the owner turns around and questioned it. So I explained, she questioned it again and said no. I said then this will be the last time I’ll be in here and she just shrugged and gave me her back.

Apr 3 · Kate Susen
★ 5.0

I go here often throughout the week. My main order is the Jack Sparrow on a bagel. I have also gotten one of their specialty sandwiches as a paying and it was amazing, especially the bread which I believe was an awesome sourdough type bread. I find the place to be very reasonable in terms of price and quality. The flavor is there and the workers are always moving, attentive, and informative. The atmosphere is warm, the pastries are also good and I believe made in house. I highly recommend stopping by for a sandwich and checking it out.

Jan 8 · Just aDude
★ 1.0

Ordered one bacon sausage egg and cheese on a roll and one bacon egg and cheese on a bagel , one soda bottle and one Gatorade . Was charged 32$? Over priced and the sandwiches were falling apart.

Jun 22 · billy russell
★ 2.0

Used to love going here and then something happened with the portions. Bagel with lox that cost $9-10 and you get almost nothing.

Nov 23 · Toff
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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