BAKERY PROFILE

Misericordia Sweet Shoppe

★ 4.056 recorded reviews$10–20

989 Waukegan Rd, Glenview, IL 60025, USA

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Misericordia Sweet Shoppe
PLAN THE VISIT

Essential details

Address
989 Waukegan Rd, Glenview, IL 60025, USA
Phone
(847) 730-3124
Website
Visit official site
Rating signal
4.0 from 56 recorded reviews
HOURS

Listed operating hours

  • MondayClosed
  • Tuesday9:00 AM – 4:00 PM
  • Wednesday9:00 AM – 4:00 PM
  • Thursday9:00 AM – 4:00 PM
  • Friday9:00 AM – 4:00 PM
  • Saturday9:00 AM – 4:00 PM
  • SundayClosed
About and visit notes

For residents in the North Shore area of Illinois, Misericordia Sweet Shoppe in Glenview offers a truly unique and heartwarming experience that goes far beyond the typical bakery visit. Located conveniently on Waukegan Road, this bright and inviting shop serves as an official off-site retail outlet for the acclaimed Misericordia Hearts & Flour Bakery and Heartstrings Gift Shop. By choosing to shop here, Illinois locals are not just indulging a sweet tooth; they are directly supporting the Misericordia Heart of Mercy Center, an organization dedicated to providing a continuum of care and support for over 600 children and adults with intellectual and developmental disabilities.

The atmosphere of the Sweet Shoppe is what sets it apart. It is described by customers as a "Beautiful all around store/bakery full of happiness and positivity." Patrons are often delighted by the variety of high-quality items available, which range from "Brownie Parfaits filled with caramel" to "Paintings by Misericordia Residents." This combination of gourmet baked goods and unique, meaningful merchandise makes every visit feel less like a simple transaction and more like a treasure hunt and an act of community support. The shop’s success reflects the valuable work experience and sense of purpose it provides to Misericordia residents who participate in the baking, packaging, and creative processes.

With plentiful, sunlit seating and "kind, helpful" staff and volunteers, the Misericordia Sweet Shoppe is a place where "Everyone who comes in is nothing but smiles!" It stands as a beacon of quality, community engagement, and positive impact in the Glenview, Illinois region.

***

Location and Accessibility

The Sweet Shoppe’s location is designed to be easily accessible to the North Shore community, ensuring a seamless experience for all visitors.

The address is 989 Waukegan Rd, Glenview, IL 60025, USA. This Waukegan Road address places it at a prominent local corner, making it an easy destination to find whether you are driving or taking local transportation in the Glenview area.

The facility is committed to providing convenience and accessibility:

  • Parking: Features a Wheelchair accessible parking lot to accommodate customers with mobility needs.
  • Entrance: Includes a Wheelchair accessible entrance, ensuring the entire space is open and welcoming to everyone.
  • Planning: The shop is designed for a Quick visit, perfect for locals grabbing a coffee and a treat on the go or quickly picking up a gift.
  • Ample Seating: The bright, light-filled room offers plentiful seating for those who wish to relax and enjoy their purchases in-house.
  • Payment: Accepts all major non-cash payment methods, including Credit cards, Debit cards, and NFC mobile payments.

***

Services Offered

The Sweet Shoppe provides a robust set of services focused on retail, food, and community engagement.

  • Retail Bakery Sales: The core offering includes a vast selection of fresh-baked goods sourced from the renowned Hearts & Flour Bakery, including cookies, brownies, cupcakes, and sweet breads.
  • Gift Shop Merchandise: Sells a variety of merchandise, including unique Paintings by Misericordia Residents, notecards, jewelry, and home goods.
  • In-Store Refreshments: Offers Coffee service, providing a warm beverage to complement the sweet treats.
  • Flexible Ordering: Supports several convenient service options: In-store pickup for pre-ordered items, Takeout for immediate purchases, and Onsite services for patrons using the seating area.
  • Specialty Orders: Acts as an outlet for customers to place specialty orders for large gift boxes, cookie/brownie trays, and party favors from the Hearts & Flour Bakery for events in the Chicagoland area.

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Features / Highlights

The most compelling features of the Misericordia Sweet Shoppe are the quality of its products and the powerful, positive social mission embedded in every sale.

  • Mission-Driven Business Model: Every purchase directly benefits the 600+ children and adults with intellectual and developmental disabilities served by the Misericordia organization. The shop provides meaningful, paid work opportunities for these residents.
  • Gourmet Baked Goods: Specializes in high-quality, decadent treats from the Hearts & Flour Bakery, including customer favorites:
    • Brownie Parfaits filled with caramel.
    • Iced Brownies and various cookies.
    • Irish Soda Bread and Lemon Bread (often cited as all-time customer favorites).
  • Unique Gift Selection: The shop is an excellent source for finding a thoughtful, interesting, and varied gift, from the handmade artwork of the residents to other unique merchandise. Customers often praise the merchandise for being "interesting and varied - and not overly expensive!"
  • Exceptional Customer Service: The staff, composed of volunteers and supported residents, is consistently described as "kind, helpful," and attentive, including accommodating specific needs like pointing out nut-free options for those with allergies.
  • A Happy and Positive Atmosphere: The physical space is a highlight, with its bright windows and overall positive energy, making it a truly pleasant place to visit.

***

Contact Information

Whether you are ordering a tray of brownies for a party or inquiring about their unique gift items, Illinois residents can use the following information:

Address: 989 Waukegan Rd, Glenview, IL 60025, USA

Phone: (847) 730-3124 (or +1 847-730-3124)

***

What is Worth Choosing

Choosing Misericordia Sweet Shoppe is highly recommended for Illinois locals looking for an establishment where their spending genuinely makes a difference. It is the perfect convergence of a high-quality neighborhood bakery and a vital social mission.

What truly elevates this business is the profound sense of purpose and community baked into every product. You receive a gourmet sweet treat—be it a rich Iced Brownie or a beautifully crafted cupcake—which is fantastic in its own right, while simultaneously supporting meaningful employment and programs for individuals with developmental disabilities. Customers walk away with "nothing but smiles," knowing their purchase contributes to a worthwhile life for the Misericordia residents.

The dual offering of the bakery and the unique gift shop items further justifies the visit. It’s an ideal "one-stop shop" to find a delicious dessert, grab a coffee, and purchase a thoughtful, not-overly-expensive gift—all while basking in a "full of happiness and positivity" environment. For a rewarding and delicious experience in the Glenview, IL area, the Misericordia Sweet Shoppe is a must-visit local treasure.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • In-store pickup
  • Onsite services
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Offerings

  • Coffee

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

gifts 6sweets 5organization 3brownies 3cupcakes 2sherry 2caramel 2
★ 5.0

Great place for finding a gift or sweet treat! They do have coffee -- I just haven't tried any. I usually get lost in the merchandise because it is so interesting and varied - and not overly expensive! You can't help but buy a gift or two for yourself as well.....

Aug 20 · Gwenn Omalley
★ 5.0

Beautiful all around store/bakery full of happiness and positivity. Items range from Paintings by Misericordia Residents to Brownie Parfaits filled with caramel. Fruit cups if you're feeling healthy and iced brownies if your sweet tooth is asking for it. Volunteers are kind, helpful, and don't nag you to buy everything in the store. Manager was happy to help us with a nut allergy, pointing out what to buy and what not to. Seating is plentiful, and windows capture lots of light, brightening up the room. Everyone who comes in is nothing but smiles! All around awesome place filled with happy. Worth your time😄

Nov 11 · Carter Johnston
★ 5.0

We love how clean and friendly this little shop is. They have the BEST bakery goods. There are two Misericordia residents working there (Sherry and Mary), who are very good at helping out customers.

Feb 7 · Audrey McDonald
★ 5.0

Thank you for the beautiful and delicious mini cupcakes for my daughter’s birthday! Your staff were so helpful and generous. I was so impressed with everything you carry in your store as well!

Aug 3 · Amy Kurt
★ 5.0

This is the best bakery and the best sandwiches! My boys loved the cookies and the brownies and my older son gobbled up the sandwiches. I also got some beautiful items as gifts for friends and family. Thank you so much Misericordia Sweet Shoppe!

Apr 28 · Anna Riley
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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