I had ordered a graduation cookie for my cousin's and his best friend. Diana was very helpful and nice. When i went to go picked it up it looked great. She did an amazing job on it. we enjoyed it and we would be coming back for more.
May 22 · andrew flamencoMrs Fields Cookies
1 Mills Cir KI-16, Ontario, CA 91764, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 1 Mills Cir KI-16, Ontario, CA 91764, USA
- Phone
- (909) 413-1761
- Website
- Visit official site
- Rating signal
- 4.0 from 9 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 7:00 PM
About and visit notes
Introduction / Overview
For many Californians, the name Mrs Fields Cookies evokes a comforting wave of nostalgia, bringing back memories of warm, fresh-baked chocolate chip cookies and sweet trips to the mall. This beloved brand continues to serve up that classic comfort, and the location at the expansive Ontario Mills Mall in Ontario, CA, stands as a prime destination for residents across the Inland Empire seeking a quick, high-quality, and deeply satisfying sweet treat. More than just a simple grab-and-go snack shop, this particular location specializes in the signature products that have made the brand famous, focusing intensely on being a premier Cookie Shop.
The appeal of Mrs Fields Cookies lies in its dedication to a straightforward, delicious concept: warm, perfectly baked cookies. For the busy shoppers and local residents in Southern California, it's the ideal spot for a quick, delightful dessert break. The menu is packed with variety, offering everything from the classic Milk Choc cookie to specialty options like the Smores Cookie and Caramel Seasalt Cookie.
However, this location is particularly well-known for its capabilities in providing custom, large-format desserts, specifically Cookie Cakes. They transform the simple cookie into a centerpiece for celebrations, capable of handling everything from a small 5" round cake to large Half Sheet Cookie Cakes and personalized 14" Heart WBox designs. This expertise makes them a popular choice for birthdays, graduations, and other milestones in the Inland Empire, as one customer attested, "I had ordered a graduation cookie for my cousin's and his best friend. Diana was very helpful and nice. When i went to go picked it up it looked great. She did an amazing job on it. we enjoyed it and we would be coming back for more." The combination of friendly service and a great-looking, delicious product ensures a positive experience for local consumers.
Another key offering that keeps local customers loyal is the occasional availability of value bags of cookies, a feature noted by a returning customer who was thrilled when the location opened at Ontario Mills, stating, "This location also sometimes has value bags of (I'm assuming slightly old) cookies for a good price, maybe 3-5 regular sized cookies for $5. They taste just the same as fresh ones most of the time. Thank u for your service." This promotional practice helps provide great value, making a fresh-tasting treat accessible to all shoppers. The business maintains a friendly, professional, and quick-service environment, making it perfect for a "Quick visit" during a busy day of errands or shopping.
Location and Accessibility
The Mrs Fields Cookies location is strategically placed within the bustling Ontario Mills Mall, making it easily reachable for shoppers and residents in Ontario, Rancho Cucamonga, and the surrounding areas of the Inland Empire. While the general mall address is used, it’s helpful for local visitors to know the specific spot within the mall, as one reviewer pointed out: "The location is wrong tho, it's a middle kiosk near Spencer's/Hot Topic/Miniso." This indicates a central, high-traffic kiosk location (KI-16) that is excellent for a quick stop during shopping.
The physical address for general reference and navigation is:
Address:
1 Mills Cir KI-16, Ontario, CA 91764, USASince the shop is located within the Ontario Mills Mall structure, accessibility is a priority. The mall environment naturally provides features that ensure all customers can easily access the kiosk:
- Wheelchair accessible entrance: Available through the various mall entrances, providing easy access to the central kiosk area.
- Wheelchair accessible parking lot: Ample accessible parking is available throughout the vast mall parking structure.
The indoor, kiosk setup is designed for quick service and minimal fuss, perfectly aligning with the "Quick visit" experience that busy Southern Californians often seek. Whether you're making a dedicated trip for a custom cake pickup or simply stopping by for a mid-shopping coffee and cookie combo, the location is set up for convenience.
Services Offered
As a highly specialized Cookie Shop, Mrs Fields Cookies at Ontario Mills offers a focused menu that maximizes quality and customer choice across cookies, large cakes, and beverages. Their services are designed to meet both the immediate needs of mall visitors and the planning needs of event hosts.
Key Services and Product Categories include:
- Fresh-Baked Regular Cookies: A wide variety of classic flavors, including Semi Sweet, Milk Choc, White Choc Macadama Nut, Peanut Butter Cookie, Debra Special (Oatmeal Rasin), and various Sugar Butter Cookies (plain, with M&M, or with Sprinkles).
- Specialty Cookies: Premium options like the Smores Cookie, Caramel Seasalt Cookie, Handfrosted Sugar Cookie, and the oversized Mega Chocolate Chip Cookie.
- Custom Cookie Cakes: Offering full customization and various sizes suitable for events, including 16" Cookie Cake, 13" Round Cake, Half Sheet Cookie Cake, and specialty shapes like the 14" Heart Cake.
- Nibblers Mini Cookies: Perfect for sharing or a small bite, available in large quantities and variety packs like the Semi Sweet Nibblers and Milk Choc Nibblers.
- Desserts and Brownies: Options beyond cookies, such as Cheesecake Slice, Fudge Brownies (with or without walnuts), and the sweet-savory YOGWICH.
- Beverage Combos: Popular pairings like the ICEE Cookie Combo or ICEE 6 Nibbler Combo; also offering Coffee, Hot Chocolate, Smoothie, and various cold drinks (Can Soda, Gatorade, Royal Mills Iced Coffee).
- Gifts and Tins: Ready-to-go gift options like the Mini Red Bucket, and various Tin sizes (Small, Medium, Large) for easy gifting.
- Service Options: Catering to customer convenience with Delivery and Takeout services.
Features / Highlights
The Ontario Mills Mrs Fields Cookies location is highlighted by several customer-centric features and menu items that enhance the overall experience for local shoppers and event planners.
- Custom Cookie Cake Specialization: The strong focus on Cookie Cakes makes them an expert source for custom event desserts, capable of personalization and handling a variety of large formats needed for California celebrations.
- Nostalgic and High-Quality Product: A consistent, beloved brand experience guarantees a product that customers "grew up with" and love—a perfect blend of crispy edge and slightly undercooked center, as described by a local fan.
- Value-Driven Offers: The occasional availability of the $5 Dollar Special value bags offers a fantastic deal on the same great-tasting product, making a premium treat affordable for budget-conscious consumers.
- Full Accessibility: Situated within a mall, the location inherently offers a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring convenience for all visitors.
- Diverse Drink Menu: The availability of Coffee, Hot Chocolate, ICEE combos, and even Energy Drink options makes it a true refreshment stop, not just a dessert counter.
- Convenient Payment Options: Accepting Credit cards and Debit cards facilitates a fast and easy checkout process, essential for quick mall visits.
Contact Information
For residents in the Inland Empire looking to place a custom Cookie Cake order, inquire about gift tins, or confirm operating hours, the local contact information for the Ontario Mills location is provided here:
Address:
1 Mills Cir KI-16, Ontario, CA 91764, USA (Located as a central kiosk in the mall)Phone:
(909) 413-1761Mobile Phone:
+1 909-413-1761What is Worth Choosing
Choosing Mrs Fields Cookies at Ontario Mills is the smart choice for local California consumers for several compelling reasons centered on convenience, nostalgia, and specialization. First, the expertise in Cookie Cakes is unmatched; if you need a personalized, crowd-pleasing dessert that looks great and is guaranteed to taste delicious (like the customer's "great" looking and enjoyed graduation cookie), this is the expert location. They manage large format items like the Half Sheet Cookie Cake with professionalism and care.
Second, the location’s commitment to quick service is ideal for the busy Southern California lifestyle. Whether you need a simple Dessert for yourself, a full ICEE Cookie Combo for the kids, or a Gift Tin ready-to-go, the "Quick visit" model ensures you're in and out efficiently. Their offerings support both immediate consumption and advanced event planning via Delivery and Takeout.
Finally, the sheer variety of products, from the chewy Mega Chocolate Chip Cookie to specialty items like the Smores Cookie, ensures there is a fresh-baked delight for every preference. For those in the Inland Empire who love a classic, high-quality cookie and need a reliable, professional source for their celebratory desserts, Mrs Fields Cookies at Ontario Mills stands out as the trusted, nostalgic, and convenient option.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Dining options
- Dessert
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I love Mrs Fields. I grew up with them. Was sad when they shut down the one in Inland Center and replaced it with a Cinnabon. Got excited when a new one opened up at Mills. The location is wrong tho, it's a middle kiosk near Spencer's/Hot Topic/Miniso. I love cookies that are slightly undercooked but have a crispy outer edge. Mmmmm. This location also sometimes has value bags of (I'm assuming slightly old) cookies for a good price, maybe 3-5 regular sized cookies for 5$. They taste just the same as fresh ones most of the time. Thank u for ur service
Aug 13 · Liliana FonzecaSometimes cookies are too frosted, sometimes cookies are too dry. It varies, but it's a quick bite if you are craving cookies.
Jun 1 · Jasmine MojicaCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
