BAKERY PROFILE

Mrs. Fields

★ 3.030 recorded reviews$20–30

7501 Cermak Rd, North Riverside, IL 60546, USA

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Mrs. Fields
PLAN THE VISIT

Essential details

Address
7501 Cermak Rd, North Riverside, IL 60546, USA
Phone
(708) 447-5938
Website
Visit official site
Rating signal
3.0 from 30 recorded reviews
HOURS

Listed operating hours

  • Monday10:00 AM – 8:00 PM
  • Tuesday10:00 AM – 8:00 PM
  • Wednesday10:00 AM – 8:00 PM
  • Thursday10:00 AM – 8:00 PM
  • Friday10:00 AM – 8:00 PM
  • Saturday10:00 AM – 8:00 PM
  • Sunday11:00 AM – 6:00 PM
About and visit notes

Introduction / Overview

For residents of Illinois seeking a sweet, comforting treat, few names evoke the warmth of fresh-baked goodness quite like Mrs. Fields. Located conveniently within the North Riverside Park Mall, this bakery is a local institution for anyone craving classic, high-quality cookies, brownies, and festive cookie cakes. Operating as more than just a cookie shop, the North Riverside location is a destination for desserts, offering a range of bakery, cake shop, coffee shop, and general dessert shop items designed for quick enjoyment and easy gifting.

The philosophy behind Mrs. Fields is simple: an unwavering commitment to freshness. They famously guarantee an experience you can’t get in a typical supermarket—a cookie that is baked only *after* you place your order. This dedication ensures that every bite into a classic Chocolate Chip or a Sugar Butter with M&M'S® Candies cookie is as warm, soft, and satisfying as possible, establishing it as the premier spot for cookie connoisseurs in the North Riverside and surrounding Chicago suburbs.

Beyond the iconic cookies, the North Riverside Mrs. Fields is a fantastic source for specialty baked items. From gourmet brownies like the Double Fudge and Frosted Fudge, to customizable Cookie Cakes perfect for any Illinois celebration, the shop provides a quick, accessible, and high-quality dessert solution. It’s the ideal spot for a quick visit, whether you’re taking a break from shopping or simply satisfying a sudden sweet craving.

Location and Accessibility

Mrs. Fields is situated inside the highly popular North Riverside Park Mall, making it a central and easy-to-find destination for customers across Cook County and Western Illinois suburbs.

The full address is 7501 Cermak Rd, North Riverside, IL 60546, USA.

Being located within a major shopping center offers excellent accessibility features important to the Illinois community:

  • Physical Accessibility: The location benefits from the mall’s infrastructure, offering a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring all patrons can easily visit the store.
  • Parking Convenience: Customers can take advantage of both the large, free parking lot provided by the mall and the availability of free street parking nearby, making quick visits stress-free.
  • Payment Options: The shop facilitates a speedy transaction with modern payment methods, including credit cards, debit cards, and NFC mobile payments, perfect for those in a hurry.

Services Offered

The Mrs. Fields location in North Riverside focuses on providing fast, convenient, and high-quality service options, centered around their freshly-baked promise.

  • In-store Pickup: Allows customers to easily retrieve online or phone orders, perfect for those needing party platters or custom cookie cakes without waiting.
  • Takeout Service: The primary service model, enabling customers to grab individual treats, half-dozens, or gift tins to enjoy immediately or take home.
  • Custom Cookie Cake Ordering: Specialized service for ordering personalized Mini, Heart Shaped, Round, or Sheet Cookie Cakes for birthdays, anniversaries, and other Illinois events.
  • Sweet Gift and Party Trays: Offering a range of pre-assembled gift tins and party trays filled with cookies, brownies, and Nibblers®, designed for easy gifting or entertaining.

Features / Highlights

Mrs. Fields stands out in the Illinois dessert market due to its unique baking process and diverse, tempting menu of classic American baked goods.

  • The "Baked-to-Order" Promise: This is the signature feature—all standard cookies are baked only *after* the customer places the order. This commitment to having a truly fresh, warm cookie is the cornerstone of the Mrs. Fields experience.
  • Iconic Nibblers®: A highly popular feature is the Nibblers® collection of bite-sized cookies, often available in large quantity gifts and buckets, perfect for sharing or sampling multiple flavors.
  • Specialty Cookie Creations: The bakery offers unique, decadent treats like the Cookie Sandwich and the Frosted Cookie Cupcake, which elevate the simple cookie into a gourmet dessert.
  • Variety of Baked Treats: Beyond the cookies, the shop features gourmet brownies (Double Fudge and Frosted Fudge) and a selection of coffee and other beverages, functioning as a full-service dessert and coffee shop for a shopping break.
  • Custom Cookie Cakes for Every Event: They offer several sizes and shapes of customizable Cookie Cakes, from a Mini Cookie Cake to a Heart Shaped Cookie Cake, providing a quick and easy centerpiece for any Illinois celebration.

Contact Information

For those in the North Riverside and surrounding Illinois areas planning a visit, placing an order, or inquiring about specialty items, here is the direct contact information for Mrs. Fields at the North Riverside Park Mall:

Address: 7501 Cermak Rd, North Riverside, IL 60546, USA

Phone: (708) 447-5938

Mobile Phone: +1 708-447-5938

What is Worth Choosing

For Illinois residents, Mrs. Fields in North Riverside is worth choosing primarily for the unbeatable promise of freshness. In a world of pre-packaged sweets, the simple yet profound guarantee that "You order, We bake" is the ultimate draw. This dedication to baking cookies only *after* the order is placed means customers are guaranteed a warm, melt-in-your-mouth experience that is simply superior to cookies sitting in a typical display case.

Beyond the iconic flavor and freshness, Mrs. Fields is the perfect quick stop for convenience and variety. Its mall location is easily accessible, and the efficient service, combined with hassle-free parking and payment options, makes it ideal for a quick visit. Whether you need a dozen cookies for an impromptu get-together, a fun Frosted Cookie Cupcake for a child's treat, or a personalized Heart Shaped Cookie Cake for an anniversary, the menu offers high-impact desserts without the need for extensive lead time typically required by bespoke bakeries.

While the importance of excellent customer service cannot be overstated, and a few customer reviews have noted areas for improvement in associate attentiveness and price accuracy, the enduring popularity of Mrs. Fields relies on its internationally recognized, consistently delicious product. The brand's focus is on delivering a comforting, high-quality, and freshly-baked final product that has become synonymous with cookie indulgence across the globe. For North Riverside and nearby Illinois locals, choosing Mrs. Fields means choosing that reliable, warm, straight-from-the-oven flavor for your next sweet craving or celebration.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • In-store pickup
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Parking

  • Free parking lot
  • Free street parking
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

cookies 8mall 3cashier 2money 2price 2
★ 1.0

Horrible !!! Only If zero star was an option.Purchased 2 bubble tea items, hardly no ice no more tapioca was available. Asked for Milk drink and received water little ice and tons of syrup!!!!Associates seemed bothered working there

May 26 · Miri Gm
★ 1.0

I was there Monday June 10, 2024, the young female cashier was over charging the price of cookies and brownies on purpose to perhaps steal money! I shop at Mrs Fields very often at that mall and I know the prices. I respectfully decline and bought Auntie Ann's sweet cinnamon pretzels instead........

Jun 11 · Nicole Corner
★ 1.0

I feel quite disappointed I paid for a heart cake and they gave me something totally horrible and even reluctantly they are only waiting to collect and no longer of what the customer wants I would never buy again there is the cashier very Hateful

Mar 25 · valentina torrealba
★ 1.0

Order a mocha breezer it doesn't look anything close to the one on the poster. Doesn't even taste like mocha

Sep 15 · Martin Mendoza
★ 5.0

First time trying Mrs. fields and I loved it. The freshness of the cookies were right on point. My favorite, macadamia nut. The customer service was top notch. The lady in charge was super sweet & professional.

Jun 3 · Ruth Sanchez
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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