Cookies were great. I received them as a gift and they tasted pretty good but the second I heated them up in a toaster oven they were honestly awesome. Especially with some tea.
Feb 10 · Gamlet MartirosyanMrs. Fields
50 Holyoke St, Holyoke, MA 01040, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 50 Holyoke St, Holyoke, MA 01040, USA
- Phone
- (413) 322-9561
- Website
- Visit official site
- Rating signal
- 3.0 from 26 recorded reviews
Listed operating hours
- Monday9:00 AM – 8:00 PM
- Tuesday9:00 AM – 8:00 PM
- Wednesday9:00 AM – 8:00 PM
- Thursday9:00 AM – 8:00 PM
- Friday9:00 AM – 8:00 PM
- Saturday9:00 AM – 8:00 PM
- Sunday9:00 AM – 9:00 PM
About and visit notes
For those of us in Massachusetts, especially in the Western part of the state, there's a certain comfort that comes with familiar, delicious treats. When you think of classic cookies, warm and fresh from the oven, one name often springs to mind: Mrs. Fields. While perhaps a well-known brand, the local Mrs. Fields in Holyoke brings that beloved taste directly to our community, offering a sweet escape during a shopping trip or a perfect gift for someone special. This article is designed to give you a detailed look at the Mrs. Fields location in Holyoke, helping you understand what makes it a convenient and delightful stop for residents and visitors alike.
Mrs. Fields has long been synonymous with high-quality, freshly baked cookies, and the Holyoke location upholds this tradition. It’s a place where the aroma of warm chocolate chip cookies greets you, inviting you to indulge in a simple yet profound pleasure. While individual experiences can vary, the core offering remains consistent: a dedication to those classic flavors we all love. We'll explore its precise location within the Holyoke Mall, discuss the services and products you can expect to find, highlight some of its key features, and ultimately, explain why this spot is a perfectly suitable option for locals seeking a sweet treat in Massachusetts.
Mrs. Fields in Holyoke is conveniently located at 50 Holyoke St, Holyoke, MA 01040, USA. This address places it directly within the Holyoke Mall, a central shopping destination for residents across Western Massachusetts. Its presence inside the mall makes it an incredibly accessible stop for shoppers, families, and anyone visiting the mall for entertainment or errands.
Accessibility to this Mrs. Fields location is one of its key advantages. As it's situated within a major regional mall, there is ample parking available for visitors. The Holyoke Mall offers extensive parking lots surrounding the entire complex, meaning you can typically find a spot without significant hassle, even during busier periods. For those who prefer public transportation, the Holyoke Mall is often a hub for local bus services, with various routes making stops directly at or very near the mall entrances. This connectivity ensures that residents from Holyoke and surrounding towns can easily reach the mall and, by extension, Mrs. Fields. The interior of the mall is designed for easy navigation, making it simple to locate the store once inside. This prime mall location ensures that Mrs. Fields is a convenient and easily reachable destination for a sweet treat or gift.
Services Offered:
- Freshly Baked Cookies: A wide assortment of classic cookie flavors, including chocolate chip, oatmeal raisin, peanut butter, and more, baked fresh throughout the day.
- Cookie Cakes: Customizable large cookie cakes, perfect for birthdays, celebrations, or special occasions, often available for on-the-spot decorating or pre-order.
- Brownies and Bars: A selection of rich brownies and other dessert bars to complement the cookie offerings.
- Beverages: Typically offers a selection of cold beverages like milk, juice, and soda, and sometimes hot beverages like coffee or hot chocolate to pair with the treats.
- Gift Packaging: Options for beautifully packaged cookie tins or boxes, making them ideal gifts for friends, family, or colleagues.
- Catering Options: For larger events or office gatherings, Mrs. Fields often provides options for bulk orders of cookies (it's advisable to inquire directly with the store for details on large orders).
- In-store Pickup: Convenient for a quick stop during a mall visit to grab a treat.
Features / Highlights:
- Iconic Brand: Benefits from the widespread recognition and reputation of the Mrs. Fields brand, known for its classic, comforting cookie recipes.
- Freshness on Demand: Cookies are often baked on-site, providing that irresistible aroma and ensuring a warm, fresh product, especially when "heated up in a toaster oven" as one review suggests.
- Comfort Food Appeal: The cookies are described as "yummy" and "awesome" when warmed, highlighting their comfort food quality and appeal.
- Perfect for Gifting: The option to receive them as a "gift" underscores their suitability for thoughtful presents for various occasions.
- Convenient Mall Location: Situated within the Holyoke Mall, offering easy access for shoppers and providing a perfect treat break during a day out.
- Friendly Staff: While one review noted "The girl at the counter was very nice," this indicates a potential for pleasant customer interactions, contributing to a positive experience.
- Consistent Taste: While individual batches can vary, the overall expectation is a consistent, beloved flavor profile that Mrs. Fields is known for.
Contact Information:
Address: 50 Holyoke St, Holyoke, MA 01040, USA
Phone: (413) 322-9561
Mrs. Fields in Holyoke is a highly suitable place for locals in Massachusetts, particularly those in the Western part of the state, for several compelling reasons that cater to convenience, comfort, and the simple joy of a sweet treat. Its strategic location within the Holyoke Mall is a significant advantage. The mall itself is a community hub, a place where people go for shopping, entertainment, and dining. Having Mrs. Fields right there makes it incredibly easy to grab a quick, satisfying snack during a busy day of errands or to pick up a thoughtful, universally appreciated gift without making a separate trip. This integration into a familiar local landmark enhances its accessibility and convenience for residents.
The core offering of Mrs. Fields—freshly baked, warm cookies—taps into a universal desire for comforting, delicious treats. As one local review highlights, while good on their own, heating them up truly elevates the experience, making them "awesome" with a cup of tea. This simple pleasure is something many locals seek, whether for a personal indulgence or to share with family and friends. The brand's established reputation for quality and consistent flavors means that customers generally know what to expect: a reliable, sweet escape.
While individual experiences may vary, as indicated by a review mentioning hard cookies, the overall perception points towards a place that aims to deliver on its promise of deliciousness. The presence of friendly staff, as noted in one review, also contributes positively to the customer experience, making visits more pleasant. For those looking for a quick and satisfying sweet treat, a thoughtful last-minute gift, or just a familiar taste of comfort, Mrs. Fields in the Holyoke Mall provides an accessible, reliable, and delightful option. It's a local fixture for those moments when only a warm, classic cookie will do, perfectly suiting the needs of Massachusetts residents in the Holyoke area.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free of charge street parking
- Free parking lot
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I spent 32.00 on hard cookies I could not eat! The girl at the counter was very nice ! Disapointed we took a special trip to the mall.
Jan 18 · Sarah SignetAbsolutely awful service- ordered a 16" cookie cake for my husband's birthday on Thursday and pre-paid the full $41.99. They told me to come in on Sunday (today) at 1pm to pick up the cake. I showed up and NOT ONE EMPLOYEE WAS THERE. They never even opened the location. You can see in my photo the one lone stale brownie from the night before. No one answered the phone, and I don't have my cake. Don't buy here unless they're physically handing it to you on the spot.
Aug 22 · terelitenGreat staff and cookies! Right now they are doing special for buy 3 get 1 free 👍
Oct 29 · ProspersOnline ordering is a joke! They defaulted my date of delivery would absolutely NOT take responsibility for it. Then I was emailed in a fashion that there was no adresssed person just comments in the email like I was just another friend being texted to not in a professional setting addressing a customer! So now they kindly’ and I use this term loosely to cancel my order because they didn’t get it here on time?!! So I asked them to refund the delivery charge or upgrade my order for all the inconveniences they are causing. The answer’ I can gladly cancel your order, I’m sorry we have misscomuni acted several times with confusion 4x’s over the correct date of delivery for the surprise birthday treat?!!! WHATTTTThe answer is no thank you! My very first time ordering and my last!! I love Shari’s berries and will stay with them. I have several corporate accounts with like companies, this one failed miserably and tested their potential client like ZERO. Don’t care at all. Neither do I NEXT. Poor customer service!!
Feb 2 · lynda wheelerCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
