The little older lady with dark hair is RUDE & was talking as if she had attitude because a person wanted to get ice cream removed for smaller a portion.. You have to try measure your damn ice cream while putting in cup or you'll be paying more than what it looks worth. Culver give bigger cup for the price they have! Or maybe they should assist people if they know the prices off hand, we wouldn't have to guess price with measurement! Tryna get smart! BAD service!
Jul 27 · Marie TMrs. Fields
5300 S 76th St Suite 735, Greendale, WI 53129, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.
Essential details
- Address
- 5300 S 76th St Suite 735, Greendale, WI 53129, USA
- Phone
- (414) 421-8849
- Website
- Visit official site
- Rating signal
- 3.0 from 15 recorded reviews
Listed operating hours
- Monday10:00 AM – 9:00 PM
- Tuesday10:00 AM – 9:00 PM
- Wednesday10:00 AM – 9:00 PM
- Thursday10:00 AM – 9:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
For decades, Mrs. Fields has been a beloved name synonymous with soft, warm, and freshly baked cookies. Serving as a sweet haven for shoppers and locals in the greater Milwaukee area, the Mrs. Fields bakery, dessert shop, and coffee shop located within Southridge Mall in Greendale, Wisconsin, offers a quintessential treat experience. This location specializes in creating moments of pure comfort through its signature products, from the classic Semi-Sweet Chocolate Chip Cookie to elaborate, custom-designed Cookie Cakes.
The core philosophy of this Greendale establishment is built on unparalleled freshness. They proudly feature a "You order, We bake" promise, meaning their famous cookies are baked only after a customer places an order. This commitment ensures that every cookie delivered is at its absolute peak of warmth and gooey perfection—a simple detail that makes a profound difference to the quality of the treat.
More than just a cookie outlet, Mrs. Fields is a full-service dessert and bakery destination in the 5300 S 76th St complex. It provides a variety of satisfying baked goods, including gourmet brownies like the Double Fudge and Walnut Fudge, alongside specialty coffee and celebratory items perfect for Wisconsin gatherings. Whether you need a quick sweet fix during your mall visit or are planning a large party, Mrs. Fields in Greendale is a local go-to for indulgent, high-quality, fresh-baked happiness.
Location and Accessibility
The Mrs. Fields bakery is strategically located at 5300 S 76th St Suite 735, Greendale, WI 53129, USA. This precise address places it inside the highly popular Southridge Mall, a major shopping destination nestled conveniently near the intersection of I-894, making it easily accessible for residents across the Milwaukee County area, from Greendale to Greenfield and beyond.
The location within the mall is geared toward patron convenience, offering robust accessibility features that ensure a smooth and stress-free visit:
- Wheelchair Accessible Entrance: Ensures that the bakery is welcoming and easily navigated by all customers.
- Wheelchair Accessible Parking Lot: Dedicated, accessible parking spots are available in the expansive mall lot.
- Free Parking Lot: Visitors benefit from ample, complimentary parking right outside the mall, removing any parking fee concerns.
- Free Street Parking: In addition to the main lot, some surrounding areas may offer additional free parking options.
This central position in a high-traffic retail environment makes Mrs. Fields an ideal spot for a quick break from shopping or a planned stop for dessert takeout. The ease of access makes it a functional and inviting choice for local Wisconsin patrons seeking a quick, quality bakery experience.
Services Offered
Mrs. Fields in Greendale provides a focused set of services designed for speed, freshness, and convenience, fitting perfectly into the "Quick visit" category for mall-goers and busy locals.
- In-Store Pickup: Customers can place their orders ahead of time, ensuring their freshly baked items are ready the moment they arrive at the counter, minimizing wait times.
- Takeout: All menu items, from single cookies to full Partying Trays, are available for quick takeaway service.
- Fresh Baking On Demand: A unique service where cookies are only baked after the order is placed, guaranteeing the freshest product possible.
- NFC Mobile Payments: Accepts modern payment methods like Apple Pay and Google Pay, alongside traditional Credit cards and Debit cards, for fast, contactless transactions.
Features / Highlights
The Mrs. Fields menu in Greendale is concentrated on its signature baked goods, offering high-quality ingredients and customizable options for any occasion.
- Unmatched Freshness Guarantee: The primary highlight is the promise that all cookies, including favorites like the Semi-Sweet Chocolate Chip Cookie ($3.99) and the Milk Chocolate Chip Cookie ($3.99), are baked fresh only after the order is placed.
- Signature Gourmet Brownies: A rich selection of freshly baked brownies is available, featuring decadent options such as the Double Fudge Brownie ($5.99) and the Walnut Fudge Brownie ($5.99).
- Custom Cookie Cakes: Perfect for birthdays, celebrations, or corporate events in Wisconsin, the store offers Mini Cookie Cake ($17.99) and Mini Cookie Card ($17.99) options, which are ideal for personalization and gifting. Larger sizes are often available for pre-order.
- Partying Trays: For large events, office parties, or family gatherings, the location offers convenient, shareable options like the Cookie Partying Tray ($49.99) and the indulgent Brownie Partying Tray ($59.99), simplifying dessert planning.
- Mind-Blowing Beverages: Complementing the sweet treats is a selection of drinks, including Iced Espresso ($5.99) for a quick caffeine boost and other bottled beverages like Canned Soda ($1.99).
Contact Information
For inquiries, pre-orders, or to confirm stock and hours, customers in the Wisconsin area can use the following contact details for the Mrs. Fields Greendale location:
Address: 5300 S 76th St Suite 735, Greendale, WI 53129, USA
Phone: (414) 421-8849
What is Worth Choosing
For residents in the Greendale and broader Milwaukee region, Mrs. Fields is worth choosing above other bakeries because of its unwavering focus on the freshest possible cookie. The "You order, We bake" model sets it apart, guaranteeing that the signature soft, chewy texture and warmth of the cookies are delivered consistently. This commitment to freshness makes a significant difference in the quality of favorites like the Semi-Sweet Chocolate Chip and Milk Chocolate Chip varieties.
Furthermore, the bakery excels in providing customizable and shareable dessert solutions. The availability of Cookie Cakes in various sizes and the convenient Partying Trays for both cookies and brownies make it an excellent resource for anyone planning a celebration, from a small family gathering to a large office function. The customizability of the Mini Cookie Card is a unique feature for personalizing a quick gift.
While the bakery, like any high-traffic service establishment, has received feedback regarding customer service and order accuracy—particularly with the spelling on custom items—its foundational quality of product remains its strongest selling point. For Wisconsin locals seeking a consistently indulgent, freshly baked cookie, a rich gourmet brownie, or a fun, customizable centerpiece for their next event, Mrs. Fields at Southridge Mall offers a convenient and high-quality solution for their sweet tooth.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
See the bakery
No visitor photos are available in this record.
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
It’s so crazy that we have bought cookie cakes here for over 10 years. And they still can’t spell my daughter’s name correctly. But I was offered a $2 discount on my next order. What a deal.
May 24 · Bob PavlicThe front was unstaffed even though three patrons were waiting to buy desserts and the brownies I purchased had to be at least a day or two old. I will never shop there again after being served old, dry, and inedible baked goods.
Jun 9 · Kyle TraumBummer, this is the only Mrs' Fields in my location. They used to have nice cookies. I don't know what happened to their recipe. Cookies are a lot harder. Brownies aren't that great either. Staff does help you quickly.
Mar 7 · Kelly Jthe workers were super nice and helpful, coustmer service was 100% great and the cookie were warm and obviously baked fresh that day. My husband and I got a cookie cake from there and it was decorated beautifully!
Jun 28 · Eva HoppeCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
