Mrs. Fields

Introduction / Overview

For over four decades, the name Mrs. Fields has been synonymous with the comforting taste of homemade-style cookies, fresh from the oven. For residents across Illinois, this renowned bakery and cookie shop at the Yorktown Shopping Center in Lombard stands as a beacon for sweet treats, gourmet gifts, and celebration essentials. The foundation of the Mrs. Fields experience is simple: an uncompromising dedication to high-quality ingredients and a commitment to delivering a consistently delicious, fresh-baked product.

The Lombard location maintains the brand's legacy, offering an irresistible array of warm cookies, rich brownies, and their show-stopping Cookie Cakes. It’s more than just a quick stop for a snack; it's a destination for finding the perfect, heartfelt gift or a celebratory centerpiece. Whether you’re marking a birthday, showing appreciation during a holiday like Teacher Appreciation Week, or simply satisfying a sudden craving, the freshly baked aroma alone is enough to draw you in.

Mrs. Fields caters to both the immediate desire for a warm treat and the need for large-scale gifting, offering numerous Cookie Deals and bulk options like the popular Nibblers (bite-sized cookies) and Brownie Deals. The store’s menu is complemented by specialty drinks such as the Cookie Chiller and Fruit Smoothie, making it a comprehensive spot for a complete dessert experience. Positioned within a major DuPage County shopping center, it serves the entire western Chicago suburban area with convenience and quality.

While the vast majority of Illinois customers rave about the freshness of the cookies and the friendly service, as highlighted by one reviewer who called them the "Best cookies I ever had," it is essential to note that the custom nature of some products, like Cookie Cakes, requires attention to detail. One customer experience revealed a difficulty in correcting a personalization mistake and obtaining a refund immediately due to an untrained staff member, which points to an occasional service challenge that the store must address. Mrs. Fields is committed to rectifying such issues, and customers requiring personalized products should always ensure clear communication and follow up on their custom orders to guarantee a perfect outcome. Despite rare lapses, the store’s core offering remains its delicious, high-quality baked goods, making it a reliable and cherished choice for a treat.

Location and Accessibility

Mrs. Fields is conveniently located in a highly accessible area for the Illinois community, specifically within the bustling Yorktown Shopping Center in Lombard.

Address: 121 Yorktown Shopping Center, Lombard, IL 60148, USA

This central DuPage County location makes it an easy stop for shoppers and local residents alike. The store prioritizes convenience for all visitors, featuring the following accessibility provisions:

• Wheelchair accessible entrance: Ensuring smooth entry and exit for all patrons.
• Wheelchair accessible parking lot: Dedicated parking spaces are available for comfortable access to the shopping center.

The service environment is optimized for a Quick visit, ensuring customers can get their fresh cookies, brownies, or custom cakes efficiently and continue with their day.

Services Offered

The Mrs. Fields location in Lombard provides multiple service options tailored for convenience, catering to both quick cravings and larger, planned events:

• Delivery: Enabling customers to have their favorite cookies, brownies, and Cookie Cakes delivered directly to their homes or workplaces via third-party services.
• In-store pickup: Customers can place an order ahead of time, often through online platforms or by phone, and quickly collect their items at the store.
• In-store shopping: The traditional, sensory experience of browsing the selection of fresh-baked goods and purchasing items directly from the display cases.
• Onsite services: Including the in-store customization and preparation of specialty items like Cookie Cakes, where customers can request personalized messages and decorations.
• Takeout: Offering a quick and easy option for spontaneous purchases, allowing customers to grab their treats and enjoy them on the go.

Features / Highlights

Mrs. Fields in Lombard is distinguished by several key features and a diverse menu designed to meet every sweet-tooth need:

• Signature Fresh-Baked Cookies: The primary highlight is the iconic selection of cookies, sold individually or in deals like Buy 8 Get 4 FREE (a full dozen) and larger bundles.
• Gourmet Brownie Selection: Offering rich, dense brownies in varieties such as Double Fudge Brownie and Walnut Fudge Brownie, with frequent bulk deals like Buy 16 Get 8 FREE.
• Custom Cookie Cakes: A spectacular centerpiece for any celebration, available in large sizes (e.g., 16" Round Cookie Cake Single Layer, Full Sheet), and unique shapes like the 14" Heart Shape Cookie Cake, all customized with messages.
• Nibblers® Bite-Sized Cookies: Perfect for sharing or for sampling multiple flavors, offered in bulk sizes such as the 24 Nibbler and the generous Buy 40 Nibblers, Get 20 Free deals.
• Elegant Gift Tins: Ideal for corporate gifts, holidays, or special occasions, offering a beautiful presentation for cookies and brownies in various counts (e.g., 24 Ct. Cookie Gift Tin, 48 Ct. Nibbler Gift Tin).
• Specialty Dessert Drinks: Unique beverages like the creamy Cookie Chiller and refreshing Fruit Smoothie complement the baked goods perfectly.
• Modern Payment Options: Accepts Credit cards, Debit cards, and NFC mobile payments for fast, contactless transactions.

Contact Information

To reach the Mrs. Fields location at the Yorktown Shopping Center in Lombard, Illinois, please use the following contact details:

Address: 121 Yorktown Shopping Center, Lombard, IL 60148, USA

Phone: (630) 627-9070

Mobile Phone: +1 630-627-9070

What is Worth Choosing

Choosing Mrs. Fields in Lombard is choosing an internationally recognized commitment to quality and convenience, making it the perfect bakery stop for Illinois residents. What is truly worth choosing is the Cookie Cake service, as it provides a personalized, crowd-pleasing dessert alternative to traditional sheet cakes for birthdays, graduations, and other milestones. The ability to customize a large, freshly baked cookie with a heartfelt message is a unique and sought-after feature in the DuPage County area.

Additionally, the sheer variety and bulk-purchase discounts are a major value proposition. For family events, office catering, or just stocking up at home, the deals on dozens of cookies and the vast Nibbler buckets are economical and ensure everyone gets a piece of the goodness. The convenience of their service model—offering delivery, in-store pickup, and an experience optimized for a quick visit—makes it easy to indulge without disrupting a busy schedule. While acknowledging the importance of addressing customer service issues promptly, the foundation of fresh, high-quality, and delicious cookies and brownies ensures Mrs. Fields remains a local favorite and a reliable source for celebration essentials and everyday treats.