It was our first time here and we absolutely loved it. We tried the bomboleros and they were the incredible.The owner, John, was super welcoming and treated us so kindly. He went out of his way to answer any questions we may have and we custom ordered a cake, which not to mention will be ready tomorrow morning!!
Aug 1 · Monica TalbotNew Paradise Bakery
5742 N Milwaukee Ave, Chicago, IL 60646, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 5742 N Milwaukee Ave, Chicago, IL 60646, USA
- Phone
- (773) 993-0262
- Website
- Visit official site
- Rating signal
- 4.0 from 260 recorded reviews
Listed operating hours
- Monday6:00 AM – 8:00 PM
- Tuesday6:00 AM – 8:00 PM
- Wednesday6:00 AM – 8:00 PM
- Thursday6:00 AM – 8:00 PM
- Friday6:00 AM – 8:00 PM
- Saturday6:00 AM – 8:00 PM
- Sunday6:00 AM – 8:00 PM
About and visit notes
Introduction / Overview: New Paradise Bakery – A Taste of Sicily on Milwaukee Ave
For residents of Illinois seeking a genuine slice of Italian and Sicilian confectionery and savory cuisine, New Paradise Bakery stands out as a true culinary destination. Located in Chicago's Gladstone Park neighborhood, this establishment is much more than a typical bakery; it’s an authentic Italian-style cafe with direct ties to its sister location in Palermo, Sicily. The bakery expertly blends the craft of traditional Italian pastry making with the beloved American cafe concept, offering everything from freshly baked sourdough and elaborate custom cakes to house-churned gelato and hearty Italian subs.
The core philosophy of New Paradise Bakery is rooted in family recipes and the highest quality ingredients. It’s a place where every item, from a simple Brioche Dinner Roll to an intricate Pistachio Cannoli Cake, is prepared with care and an authentic touch. Customers immediately feel the dedication to quality and service, often noting the personal and welcoming nature of the owner and staff. It has successfully revived the spirit of its location, bringing a vibrant, European-inspired cafe experience to the Chicago Northwest Side.
Location and Accessibility
New Paradise Bakery is situated at the bustling address of 5742 N Milwaukee Ave, Chicago, IL 60646, USA. This prime location on the Northwest Side makes it easily accessible for customers in the surrounding Chicago neighborhoods and nearby suburbs who are searching for genuine Italian baked goods and cafe fare.
The business is committed to providing a convenient and accessible experience for the Illinois community:
- Wheelchair Accessible Entrance: The facility ensures an easy and welcoming entry point for all visitors.
- Parking: The area offers ample Free street parking, which is a significant convenience for a city location, allowing customers to make a Quick visit or linger over their coffee and pastry.
- Convenience for All Needs: The combination of easy access and services like Takeout and Delivery caters to both a quick stop and a relaxed, onsite experience.
Services Offered
New Paradise Bakery operates as a multi-faceted cafe and bakery, offering a wide array of products and service options throughout the day.
- Full-Service Cafe: Offering a space for Onsite services where customers can enjoy a full range of Italian pastries, sandwiches, and a diverse Coffee menu, including specialty drinks like Coldbrew and Latte Double.
- Custom and Pre-Made Cakes: Specializing in celebratory cakes with Italian flair, such as the Pistachio Cannoli Cake and Tiramisu, available both pre-made and custom-ordered for special events.
- Gelato and Frozen Treats: Featuring a selection of house-churned, authentic Italian Gelato, served in cups, cones, as a unique Brioche Con Gelato, or sold by the pint.
- Sandwich and Savory Menu: Offering hearty Italian deli-style sandwiches like the ITALIAN SUB DELUXE, MEATBALL SUB, and the classic PROSCIUTTO COTTO & PROVOLONE, all served on their fresh-baked Italian bread.
- Takeout and Delivery: Providing options for customers to enjoy their pastries, bread, and sandwiches at home or the office.
- Daily Baking: Producing a wide variety of fresh Bread (Ciabatta, Sour Dough, French Bread) and Daily Pastries (Cornetti, Bombolone, Paczki).
Features / Highlights
The bakery’s unique positioning as an authentic Sicilian establishment is its primary drawing card, bringing distinct flavors and products to the Illinois market.
- Authentic Sicilian Specialization: Direct connection to a sister location in Palermo, ensuring genuine recipes for items like Cannoli (available in traditional and pistachio ricotta flavors), Sfogliatelie, and Zeppole.
- Expert Custom Cakes: Highly praised by customers for creating beautiful and delicious custom cakes, noted for their light texture, fresh fillings (like strawberry), and stunning decorations.
- Exceptional Service and Ownership: Customers consistently highlight the welcoming nature of the staff, specifically mentioning the owner, John, who is known for being super welcoming and treating patrons kindly.
- House-Churned Gelato: Offering high-quality, authentic Italian gelato with both classic and seasonal flavors. The Brioche Con Gelato is a must-try Italian street food experience.
- Variety of Savory Italian Treats: Beyond sweets, they offer authentic savory items like Arancini (rice balls), Focaccia, MINI PIZZA, and various Calzone and Panzerotti options, perfect for lunch.
- Specialty Coffee Program: Serving high-quality Umbria Coffee, providing a full range of espresso drinks from a simple Macchiato Single to a double Cappuccino Double.
Contact Information
For residents across Chicago and Illinois eager to place a custom cake order, inquire about their Sicilian specialties, or simply call ahead for a quick pickup:
Address: 5742 N Milwaukee Ave, Chicago, IL 60646, USA
Phone: (773) 993-0262
What is Worth Choosing: The Authentic Sicilian Experience and Personal Touch
New Paradise Bakery is undeniably worth choosing for the Illinois consumer because it offers an authentic, high-quality Sicilian experience delivered with a rare level of genuine personal service. Customers are not just buying baked goods; they are being welcomed by an owner and staff who go "out of their way to answer any questions," fostering a sense of community that is often missing from modern businesses.
The quality is indisputable, with rave reviews about their pastries being "incredible" and custom cakes—even for major milestones like an 80th birthday—that "knocked it out of the park." Whether it’s the freshness of the Bombolone, the authentic crunch of a traditional Cannoli, the complexity of a Pistachio Cannoli Cake, or the heartiness of an Italian Sub made on their own bread, the food consistently exceeds expectations. For anyone in Chicago looking for a bakery and cafe that provides world-class Italian desserts and savory items, backed by genuine hospitality and a commitment to authenticity, New Paradise Bakery on Milwaukee Ave is the definitive choice.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
Offerings
- Coffee
Dining options
- Breakfast
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
We had New Paradise make us a custom cake for my mom’s 80th birthday, and wow did they knock it out of the park!We discovered the bakery recently and had not had anything when we ordered the cake, but we gave some simple preferences and left the details to their creativity.It came out light and delicious - the fresh strawberry filling was particularly tasty, and the decorations were beautiful. We will absolutely be ordering again.
Apr 16 · Skip SheanI typically don’t leave complaints, but I felt compelled to share my recent experience as it was quite disappointing.I attempted to call ahead to place an order for pickup, but no one answered the phone after multiple tries. As a result, I came in person and ordered two eggplant sandwiches and one Italian sub. I was told the order would be ready in 15 minutes, but it ended up taking over 45 minutes.When I asked someone from the kitchen for an update, he laughed and told me it was “made to order” — even after I explained how long I had been waiting. To make matters worse, when I received my order, I noticed the young woman who had helped me was visibly upset and crying, which was also concerning.Once I got home, I found that both eggplant sandwiches were soggy, drenched in sauce, and unappetizing. One had barely a single piece of eggplant, while the other was overloaded — there was no consistency at all.Unfortunately, this isn’t the first time I’ve experienced long wait times here, even when the shop appears to be empty. I’m requesting that a manager reach out, as I would like to discuss this matter further.
Jul 26 · AnelisePlaced an Uber order and called ahead to check stock—the owner picked up and was incredibly kind. They gave great recommendations, even included something I couldn’t order through the app, and added a little extra on top. That kind of service is rare.Everything I tried was excellent—the cornetto and cannoli are my favorites, and the chocolate cake is rich and perfect. High quality, very fair prices, and you can tell they care about their customers.Do yourself a favor and try this place—you won’t regret it.
Aug 22 · Danyal NeazAbsolutely amazing!! I had a very specific custom cake in mind, and New Paradise Bakery (and Earl in particular) really brought my vision to life! I had never tried this bakery before (I'm not a local), but when I saw the custom cakes on their Instagram, I decided to give them a call. My experience was truly fantastic! They got back to me quickly, and the communication was excellent. Earl is masterful when it comes to custom cakes - he listened very carefully and took my idea and ran with it - the end result was out-of-this-world - the most stunning custom cake I've ever requested! The cake was a work of art! Earl was incredibly helpful and went far above and beyond to make it happen! And this is not to mention the gorgeous pastries - I could go on about them as well! I'm so glad I found New Paradise Bakery; I highly recommend them! Thank you, Earl and John! :)
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
