BAKERY PROFILE

Otis Spunkmeyer Inc

★ 1.02 recorded reviews

22410 72nd Ave S, Kent, WA 98032, USA

Directions

Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

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PLAN THE VISIT

Essential details

Address
22410 72nd Ave S, Kent, WA 98032, USA
Rating signal
1.0 from 2 recorded reviews
HOURS

Listed operating hours

Operating hours are not available in this directory record. Contact the bakery before visiting.

About and visit notes

Introduction / Overview

Serving the greater Washington region's need for accessible, popular dessert and fundraising products, Otis Spunkmeyer Inc. maintains a presence in Kent, WA. Categorized as a Cookie Shop, this location at 22410 72nd Ave S operates primarily as a business or distribution center for one of the country's well-known brands in the commercial baking and food service industry. Unlike a traditional, small-scale artisan bakery, Otis Spunkmeyer focuses on large-scale production and distribution, supplying cookies, dough, and other baked goods.

Otis Spunkmeyer products are commonly found in schools, convenience stores, and various food service environments across the nation. Therefore, the Kent, WA location likely functions as a key distribution or administrative office to support the regional supply chain for these popular dessert items within the Washington market. Their business model centers around providing pre-portioned, frozen, or ready-to-eat baked goods, making them a fixture in the fundraising circuit and institutional food supply.

The company is known for its classic cookie recipes and a range of other baked treats. While their products are widely consumed, it is important for Washington users to understand that this facility's primary role is typically corporate logistics and supply, not a storefront bakery for individual walk-in customers.

Location and Accessibility

The facility for Otis Spunkmeyer Inc. is situated in a commercial or industrial area of Kent, making it a functional point for distribution and business operations. The official address is 22410 72nd Ave S, Kent, WA 98032, USA.

As a professional distribution center, attention has been paid to fundamental accessibility requirements. The provided public information confirms that the location offers a Wheelchair accessible parking lot. This feature is essential for accommodating employees, delivery drivers, and any business clients who may need to visit the facility, ensuring compliance and ease of access for people with mobility challenges.

Services Offered

  • Corporate Distribution: Functions as a regional hub for the distribution of commercially produced cookies and other baked goods to institutions, schools, and food service clients throughout the Washington area.
  • Fundraiser Supply: A major service is providing products, such as frozen cookie dough and baked goods, for various fundraisers, primarily utilized by schools and non-profit organizations.
  • Dessert Supply: Specializes in supplying mass-produced Dessert items, with a focus on cookies but also including other products like brownies and danishes, for wholesale purchase.
  • Logistical Support: Manages the ordering, invoicing, and delivery logistics for large-volume corporate and organizational orders within the regional supply chain.
  • Limited Dining Options: The stated dining option is Dessert, indicating that while their core products are sweet treats, the Kent facility is not set up for a traditional cafe or sit-down dining experience but rather for product pick-up or distribution.

Features / Highlights

  • National Brand Recognition: Otis Spunkmeyer is a nationally recognized brand known for its classic cookies and role in the institutional and food service market.
  • Large-Scale Supply Capability: Capable of handling and fulfilling large-volume orders for regional fundraisers and commercial clients across the Washington region.
  • Focus on Convenience Products: Specializes in ready-to-bake dough and pre-packaged baked goods, offering an easy solution for organizations and businesses needing quick dessert options.
  • Accessibility Compliance: The facility includes a Wheelchair accessible parking lot, addressing key accessibility requirements for commercial operations.

Contact Information

Address: 22410 72nd Ave S, Kent, WA 98032, USA

Phone: Phone numbers for corporate distribution and fundraising services are best obtained through the national website for the most accurate regional contact.

What is Worth Choosing

For Washington area users, particularly those organizing large-scale fundraisers or managing food service programs for schools, hospitals, or large offices, Otis Spunkmeyer Inc. in Kent is a highly recognized, corporate option for obtaining mass quantities of popular dessert products. If your primary goal is to find a supplier capable of handling high-volume, standardized cookie and baked good orders, their established commercial infrastructure is a relevant resource.

However, potential customers, particularly those involved in fundraising, should proceed with caution and thorough preparation. Available customer feedback indicates significant and recurring issues with order fulfillment, communication, and customer service. Reports highlight problems such as unauthorized substitutions, shorted orders, and substantial delays in delivery and resolution. For instance, customers have reported receiving substitutions for products like raspberry danish with items containing known allergens, without prior notification or option for refund. Other reports detail months-long struggles with incorrect or incomplete orders, resulting in extreme customer distress.

Therefore, while the brand is nationally recognized and offers appealing products for large-scale operations, individuals and organizations in Washington considering their services—especially for time-sensitive or financially sensitive activities like school fundraisers—should implement extremely clear communication, double-check all order confirmations, and establish explicit protocols for substitutions and shortages to mitigate the significant risks highlighted in public reviews. For personal, immediate, or small-batch bakery needs, a local, independent bakery or cafe may offer a more reliable and personalized customer experience.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

    Accessibility

    • Wheelchair accessible parking lot

    Dining options

    • Dessert
    PHOTOS

    See the bakery

    No visitor photos are available in this record.

    VISITOR FEEDBACK

    Reviews and recurring themes

    Read individual comments as personal experiences, not verified guarantees.

    ★ 1.0

    I was very dissatisfied with my service with the fundraiser at my children's school. I ordered raspberry danish and chocolate brownies. This was a pre-order about a month in advance so there should have been more than enough time to inform me of any problems. When I received my order this week I was given a substitute of apple cinnamon coffee cake for the danish actually requested with a paper saying the danish was not available. I am allergic to cinnamon which gives me hives. I was not notified ahead of time and was not given a choice of substitution or refund. I will never again purchase anything from this company even to support my children's school.

    Nov 9 · Raechel Hayashi
    ★ 1.0

    I went through them for a fundraiser to help send my boyfriend to baseball camps. I have been horrified by my experience. Everything went great at first their support team was very helpful answering my questions and such. But as soon as I actually ordered everything turned around. I spent a few months emailing and calling them with no help or reply. Thankfully I hadn't paid for my order yet, although even if I had wanted too nobody had informed me how to do so. They finally got my order out and shorted me almost half my order. I got the driver to sign that I was indeed shorted and I marked the shorted items and called the company and got it on file that we were short. I called them two weeks later when my orders had still yet to arrive and then began a month and a half long game of phone tag. Except they never called me back. Every time I called I chatted with someone different and got different excuses or answers. I had people calling me harassing me calling me a scammer and a fake because people had yet to receive their orders. I had somebody file a police report against me with my local police department. It was quickly dismissed after I explained the entire situation. I began to demand they give apology letters to each person shorted explaining their error. I was met with rudeness and hostility. Finally after calling for a month and half my orders came in the mail. To the wrong address might I add, but with my letters. But wait, could it get worse? Oh yes it could. Shorted again. One item. It was NOT worth dealing with this company again. So I made that customer handmade pretzels and apologized. Do NOT do a fundraiser with them.

    Jan 15 · Amber Knowlton
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    About this listing

    This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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