I rarely leave reviews, but I felt I had to share my experience today 3-3:30PM.I came to pick up a birthday cake I had ordered three weeks in advance for someone very special to me. I chose this bakery because of its great reputation for healthy, gluten-free cakes—and I was genuinely looking forward to trying it.Unfortunately, I was very disappointed with the service I received.When I walked in, I greeted the staff warmly with a smile and a “hello.” The woman behind the counter asked for my pickup name, and I gave it—adding that it was for a cake I had pre-ordered.She immediately cut me off and said, “I only asked for your name,” with a smirk, as if I had said something wrong. It felt unnecessarily rude, but I chose to stay polite and move on.What really upset me was what happened next.As she was handing me the cake, it suddenly tilted heavily to one side and nearly slipped out of the box. I had to catch it quickly with my own hands to keep it from toppling over completely.Despite this, she didn’t apologize or check to see if the cake was okay. She simply said, “Don’t worry, it’s fine,” and handed it over as if nothing had happened.Because of the tilt, the glitter decoration—which I had paid extra for—ended up smudged all over the clear part of the cake box.Because I was leaving for the out of town right after, I didn’t have time to request a replacement—but I left the store feeling very upset and disappointed.I also politely asked if they had a plastic knife I could use to cut the cake, and again, her response was dismissive and mocking. She laughed and said, “I’ve never heard of that,” as if it were a ridiculous question.I completely understand if they don’t provide plastic knives—but there’s a respectful way to say that without belittling the customer or comparing other bakeries in a sarcastic tone.And just to clarify, many bakeries do offer plastic knives for convenience—so it wasn’t an unreasonable question at all.I don’t know what kind of day she was having or why she felt the need to treat a customer this way—but for someone picking up a cake for a special occasion, it left a really bitter impression.This one interaction had the power to ruin what should’ve been a joyful and meaningful moment.For a place with such a strong reputation, I hope the management considers the impact staff attitude can have on a customer’s experience.No matter how good the product may be, the service still matters.
Jun 6 · Moon COvenly Greenpoint
31 Greenpoint Ave, Brooklyn, NY 11222, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 31 Greenpoint Ave, Brooklyn, NY 11222, USA
- Phone
- (888) 899-2213
- Website
- Visit official site
- Rating signal
- 4.0 from 225 recorded reviews
Listed operating hours
- Monday7:30 AM – 6:00 PM
- Tuesday7:30 AM – 6:00 PM
- Wednesday7:30 AM – 6:00 PM
- Thursday7:30 AM – 6:00 PM
- Friday7:30 AM – 6:00 PM
- Saturday8:00 AM – 6:00 PM
- Sunday8:00 AM – 6:00 PM
About and visit notes
In the vibrant and ever-evolving neighborhood of Greenpoint, Brooklyn, where industrial charm meets modern urban living, a local bakery often becomes more than just a place to buy sweets; it becomes a community staple. Ovenly Greenpoint is one such establishment, holding a reputation for delivering unique and delicious baked goods that cater to a variety of tastes, including those seeking healthier or specialty options like gluten-free cakes. For New Yorkers, discerning palates are common, and a bakery that can consistently meet high standards for both traditional and alternative offerings is truly valued.
Ovenly Greenpoint has built a name for itself through its distinctive products, with the Brooklyn Blackout Cake frequently cited as a must-have. This particular item speaks to a commitment to classic, indulgent flavors, while their reputation for healthy and gluten-free cakes demonstrates an awareness of diverse dietary needs within the community. In a city as dynamic as New York, a bakery that can adapt and cater to a broad spectrum of preferences often finds a loyal following.
Beyond the specific offerings, a local bakery also contributes to the overall character and convenience of a neighborhood. Ovenly Greenpoint, nestled on Greenpoint Avenue, provides a consistent source for fresh baked goods, from morning bagels to afternoon cookies. While individual experiences with service can vary, the core appeal of the bakery lies in its celebrated products, which continue to draw customers eager to experience the flavors that have built its strong reputation.
Ovenly Greenpoint is conveniently located at 31 Greenpoint Ave, Brooklyn, NY 11222, USA. Greenpoint Avenue is a central and bustling thoroughfare in the heart of the Greenpoint neighborhood, known for its mix of independent shops, restaurants, and residential buildings. This prime location ensures high visibility and easy access for both local residents and visitors exploring the area.
For New Yorkers utilizing public transportation, Ovenly Greenpoint is highly accessible. The bakery is situated a short walk from the Greenpoint Avenue G train subway station, providing a direct connection to various parts of Brooklyn and Queens. Additionally, several MTA bus lines serve Greenpoint Avenue and the surrounding streets, offering further convenience for those commuting from different parts of the borough. This robust public transit network makes the bakery a practical destination for a wide range of customers.
For individuals traveling by car, Greenpoint Avenue offers straightforward access, and while street parking in this popular Brooklyn neighborhood can sometimes be competitive, opportunities are often available on the avenue itself or on nearby side streets. The neighborhood surrounding the bakery is characterized by its vibrant atmosphere and charming local appeal, encouraging leisurely strolls and exploration. Its integration into this lively local environment enhances its role as a beloved community spot.
- Custom Birthday Cakes: Ovenly Greenpoint offers custom-ordered cakes, including options for specific dietary needs like gluten-free, making it a go-to for special occasions. These cakes are popular for celebrations and are generally well-regarded for their quality.
- Specialty Cakes: The bakery is particularly known for its Brooklyn Blackout Cake, which is highlighted as a "must-have." This classic, rich chocolate cake is a significant draw for customers seeking a truly indulgent experience.
- Variety of Cookies: Among their popular items are "Hot chocolate cookies," indicating a selection of inventive and delicious cookie options that cater to different tastes.
- Fresh Bagels: Ovenly Greenpoint also offers bagels, noted by customers as being "good." This provides a reliable option for a classic New York breakfast or a quick snack.
- Gluten-Free Options: The bakery has a reputation for offering "healthy, gluten-free cakes," catering to customers with specific dietary preferences or requirements, which is a valuable service in a diverse city like New York.
- Renowned Brooklyn Blackout Cake: The Brooklyn Blackout Cake is a standout feature, consistently praised as a "must-have." This signature item showcases the bakery's expertise in creating rich, classic desserts.
- Reputation for Healthy & Gluten-Free Cakes: Ovenly Greenpoint has established a strong reputation for offering healthy and gluten-free cake options. This caters to a growing demand for inclusive dietary choices without compromising on taste.
- Delicious Hot Chocolate Cookies: The hot chocolate cookies are noted for being "good," suggesting a well-executed and satisfying cookie selection beyond just cakes.
- Quality Bagels: The positive mention of their bagels ("Bagels are good") indicates a solid offering for a traditional New York breakfast item, appealing to those seeking a classic start to their day.
- Focus on Product Quality: Despite varied service experiences, the core strength highlighted is the quality of the baked goods themselves, drawing customers in for the taste and unique offerings.
Address: 31 Greenpoint Ave, Brooklyn, NY 11222, USA
Phone: (888) 899-2213
Mobile Phone: +1 888-899-2213
For the residents of Greenpoint and the wider Brooklyn area, Ovenly Greenpoint is a highly suitable local bakery that serves a variety of culinary needs and preferences. Its reputation for exceptional baked goods, particularly the celebrated Brooklyn Blackout Cake and its range of healthy, gluten-free options, makes it a versatile destination. In a city like New York, where diverse dietary requirements are common and quality is always expected, Ovenly Greenpoint's ability to cater to both traditional indulgences and specialized needs is a significant advantage.
The convenient location on Greenpoint Avenue, coupled with excellent public transportation access via the G train and numerous bus lines, ensures that the bakery is easily reachable for daily visits or for picking up special orders. This accessibility is crucial for busy New Yorkers who appreciate the ease of integrating a quality local spot into their routines.
While customer experiences with service can vary, the consistent praise for the products themselves remains a strong draw. For many New Yorkers, the quality and taste of the food are paramount, and Ovenly Greenpoint consistently delivers in this regard. Whether it's a birthday cake for a loved one, a craving for a rich chocolate treat, or a desire for a gluten-free option, this bakery offers a reliable and delicious solution. Its contributions to the local food scene make it a valued and cherished establishment within the Greenpoint community.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
- Takeaway
- Dine-in
Accessibility
Offerings
- Coffee
Dining options
- Breakfast
Amenities
- Gender-neutral toilets
Crowd
- LGBTQ+ friendly
- Transgender safe space
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Brooklyn blackout cake is a must have. Hot chocolate cookies are good. Bagels are good.
Mar 22 · Matt DennyOvenly is a solid dessert location with a variety of unique cakes, cookies and cupcakes. We tried the hot chocolate cookie and Brooklyn Blackout cupcake, both of which were tasty and not as overly sweet as some desserts. They use beer in the making of the Brooklyn Blackout, which added some unique flavor to the cupcake.
Jul 19 · David KohtzBeautiful cafe on the west side of Greenpoint on a nice street. The sourdough bagel is airier than a regular bagel, With fixings, I think the lack of density can be a little missing. Next time I'd probably just do the bagel with cream cheese.I liked the ham and cheese focaccia especially when I warmed it up on a skillet rotating the surface that touched the bottom. That I do recommend although you should have an appetite. It's a heavy item, very heavy.
Sep 22 · Syed AshrafullaPlace was really nice and guy running was super kind as well. Coffee and the vanilla cupcakes were very good also
Apr 19 · Mikey PCompare another bakery nearby
Sorted by geographic proximity from this bakery.
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.












