They sell the best bread. My only complaint is that they need to teach to some of their employees how to prepare a Tea. Cause they put the Teabag Tag inside the cup and i don't like it because that tag has paint. Theres one or two of the girls working there that always does that i asked them multiple times but they don't seem to learn.
Aug 29 · Worthy CapPanaderia y Pasterleria Totopan
7117 20th Ave, Brooklyn, NY 11204, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 7117 20th Ave, Brooklyn, NY 11204, USA
- Phone
- (347) 462-4897
- Website
- Visit official site
- Rating signal
- 4.0 from 60 recorded reviews
Listed operating hours
- Monday7:00 AM – 8:00 PM
- Tuesday7:00 AM – 8:00 PM
- Wednesday7:00 AM – 8:00 PM
- Thursday7:00 AM – 8:00 PM
- Friday7:00 AM – 8:00 PM
- Saturday7:00 AM – 8:00 PM
- Sunday8:00 AM – 7:00 PM
About and visit notes
For New Yorkers in search of a true neighborhood gem that offers a taste of authentic international flavors, Panaderia y Pasterleria Totopan is a destination worth knowing. Located in the heart of Brooklyn, this bakery and cafe has become a cherished spot for many locals, offering more than just baked goods. It provides a warm, welcoming space where the community can gather and enjoy the rich culinary traditions of Guatemala. The name itself, which translates to "Totopan Bakery and Pastry Shop," hints at its specialized focus and commitment to its heritage. As one reviewer enthusiastically states, they "sell the best bread," a high compliment in a city where bread quality is taken very seriously. The bakery's reputation is built on this foundation of quality and authenticity. Beyond the bread, it is also a popular spot for delicious Guatemalan food, with customers making it a regular weekend destination to enjoy traditional dishes. The staff plays a crucial role in creating this inviting atmosphere. As one reviewer mentioned, a staff member named Marleni is "very sweet, always smiles and she makes the best cappuccino," which highlights the personal and friendly service that makes this place feel like a true community cafe. While a minor complaint about tea preparation was noted, it serves as a reminder of the personal nature of customer-staff interactions and the high expectations locals have for their favorite spots. The blend of fresh-baked bread, authentic food, and exceptional service is what makes Panaderia y Pasterleria Totopan a beloved staple for many New York residents.
Panaderia y Pasterleria Totopan is conveniently located at 7117 20th Ave, Brooklyn, NY 11204, USA. This address places it in a vibrant, community-focused section of Brooklyn that is easily accessible for a wide range of local residents. For those who travel via public transportation, the cafe is situated within a reasonable walking distance of the D train at the 71st Street station. This makes it a quick and convenient stop for commuters and neighborhood regulars alike. Additionally, a number of bus lines operate in the vicinity, providing even more options for getting to the bakery without a car. For residents living in the surrounding areas of Bensonhurst and Borough Park, the cafe is a perfect spot for a morning or afternoon walk. Its location on 20th Avenue, a commercial street with a mix of businesses, makes it a natural part of a day's errands or a planned outing. While street parking can sometimes be challenging in this dense Brooklyn neighborhood, the excellent public transit options ensure that the bakery is a practical and easy-to-reach destination for everyone. This accessibility is a key factor in its popularity, as it allows Panaderia y Pasterleria Totopan to seamlessly integrate into the daily lives of the local community.
The services and offerings at Panaderia y Pasterleria Totopan are designed to cater to a diverse clientele, blending classic bakery fare with authentic Guatemalan cuisine.
Freshly Baked Bread: The bakery's main draw is its bread, which a customer declared "the best." This commitment to providing high-quality, fresh-baked goods is the foundation of their business and a key reason for their loyal following. It's the kind of place where locals can get a daily loaf that they know will be delicious.
Delicious Guatemalan Food: Beyond baked goods, the cafe is well-known for its "delicious Guatemalan food." This dual offering makes it a versatile spot for both a quick pastry and a full, satisfying meal. The food is a major highlight, attracting patrons who specifically seek out authentic Guatemalan cuisine.
Hot and Cold Beverages: The cafe serves a variety of drinks to complement its food. A customer review specifically praised a staff member for making "the best cappuccino," indicating a high-quality coffee program. The mention of a "hot chocolate" and "tea" also shows a range of options for a comforting beverage.
Friendly and Personalized Service: The cafe is known for its "very friendly and nice" staff. The personal shout-out to a staff member named Marleni, who is described as "sweet" and always smiling, highlights the personalized and welcoming customer service that makes a visit to the cafe a pleasant and memorable experience.
A Consistent Weekend Tradition: The bakery has become a "go-to" for some customers who visit "every weekend." This kind of loyalty is a testament to the consistency of the food and service, establishing the cafe as a reliable and cherished part of the community's routine.
Panaderia y Pasterleria Totopan has several key features and highlights that make it a standout choice for New York locals.
Exceptional Bread Quality: The most significant highlight is the quality of their bread. In a city with countless bakeries, being known for having "the best bread" is a powerful testament to their baking expertise and dedication.
Authentic Guatemalan Experience: The cafe offers a genuine taste of Guatemalan culture, from its food to its warm and friendly atmosphere. For New Yorkers who appreciate authentic international cuisine, this is a major draw.
Outstanding Staff: The positive feedback on the staff, particularly the praise for a specific employee's friendliness and skill in making coffee, is a key highlight. It shows that the human element of the business is a major reason for its success and customer loyalty.
Versatile Menu: The combination of a bakery and a cafe with Guatemalan food provides a versatile menu that can serve different needs, from a quick morning coffee to a hearty lunch. This variety makes it a great all-day destination.
Community-Focused Atmosphere: The cafe has a clear neighborhood feel. It's a place where regulars come together, building a sense of community that is highly valued by local New Yorkers looking for a familiar and friendly spot to frequent.
For those who want to visit or contact Panaderia y Pasterleria Totopan, here is the essential information:
Address: 7117 20th Ave, Brooklyn, NY 11204, USA
Phone: (347) 462-4897
In conclusion, Panaderia y Pasterleria Totopan is a perfect fit for New York locals for its unique combination of quality, authenticity, and community spirit. Its convenient location on 20th Avenue, with easy access to public transportation, makes it a practical choice for residents in the surrounding Brooklyn neighborhoods. The bakery's unwavering commitment to providing "the best bread" and "delicious Guatemalan food" ensures that customers are always getting a high-quality product. The friendly and nice staff, particularly a highly praised employee named Marleni, adds a personal touch that makes every visit a pleasant experience and fosters a strong sense of community. While there may be minor issues, the overall positive feedback highlights the cafe's strengths as a beloved local institution. For New Yorkers seeking a reliable and friendly neighborhood spot for great food, excellent coffee, and a taste of authentic Guatemalan culture, Panaderia y Pasterleria Totopan is a cherished and indispensable part of the local scene.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- On-site services
- Takeaway
- Dine-in
Accessibility
- Wheelchair-accessible entrance
Offerings
- Coffee
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free of charge street parking
- Paid parking lot
- Paid street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Very good local cafe. My husband and I come here every weekend to eat delicious Guatemalan food. The staff is very friendly and nice. Many thanx to Marleni she is very sweet, always smiles and she makes the best cappuccino❤️
Aug 11 · Натали СмирноваMy fourth time coming here and the staff at the counter are NOt FRIENDLY AT ALL!!! If a customer ask for price or for something they seem miserable to answer. I want to support my fellow chapines but not first time and the one on 5th ave is the same thing! When I message on IG whoever answers my questions is fast to reply and seems so nice but the girls are just HORRIBLE!!!!!!!
Jan 5 · Ana MercadoThe are very racist if you don't speak Spanish with them the server you after the finish all the Spanish people the have . The workers are very rudes and unpolite .
Feb 14 · nadia nadaI have never seen the same cafe anywhere,The coffee is bad and and cold, the workers are annoying.
Feb 14 · Ahmed kamalCompare another bakery nearby
Sorted by geographic proximity from this bakery.
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.












