Walked in for a large order to go and they made them fresh. Some strange things: they had no large pretzels in stock for sale, the minis they had they wouldn't sell single,only on a row of 5 which seemed weird. They also have different menu numbers unlike every other location. Lowest number listed is 5 where other locations always sell 3 for $2. Lastly, they have a 5 dollar minimum for card use which no one her site does. Seems to be ran different in all the wrong reasons.
Oct 28 · Matt WilliamsPhilly Pretzel Factory, Burlington
across from Jb bakery, 696 High St, Burlington, NJ 08016, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- across from Jb bakery, 696 High St, Burlington, NJ 08016, USA
- Phone
- (609) 386-0345
- Website
- Visit official site
- Rating signal
- 4.0 from 104 recorded reviews
Listed operating hours
- Monday7:00 AM – 5:00 PM
- Tuesday7:00 AM – 5:00 PM
- Wednesday7:00 AM – 5:00 PM
- Thursday7:00 AM – 5:00 PM
- Friday7:00 AM – 5:00 PM
- Saturday8:00 AM – 5:00 PM
- Sunday8:00 AM – 4:00 PM
About and visit notes
Welcome to the heart of Burlington, New Jersey, where a simple twist of dough becomes an irresistible local staple. The Philly Pretzel Factory, located right on High Street, offers much more than just a typical snack; it brings a piece of iconic regional flavor right to our local community. Serving as a dedicated bakery, a reliable caterer, and a wholesale supplier, this spot is a key destination for residents, businesses, and anyone craving that fresh, hot, and perfectly salted soft pretzel.
For New Jersey locals, the Philly Pretzel Factory is synonymous with quality and convenience. Every pretzel is hand-twisted and baked fresh daily, ensuring that authentic taste and texture that has made the brand a regional favorite. Whether you're rushing to work and need a quick breakfast, planning a party, or just looking for a mid-day savory treat, this Burlington location is ready to serve. They specialize in the classic soft pretzel, but their diverse menu of specialty items, dips, and party trays elevates the experience far beyond the standard offering. This establishment is a celebrated local bakery committed to providing fresh products and excellent service to Burlington and the surrounding New Jersey communities.
Beyond the traditional soft pretzel, the menu features unique items that turn a snack into a meal. Imagine a tender all-beef hot dog wrapped in fresh pretzel dough, or bite-sized Mini Cheesesteaks perfect for sharing. And for those with a sweet tooth, the Cinnamon Rivet Shaker offers a delightful counterpoint to the classic savory flavor. The sheer variety of dips—from Super Hot Mustard to creamy Butter Cream and rich Brownie Batter—allows every customer to customize their perfect pretzel moment.
Location and Accessibility
The Philly Pretzel Factory in Burlington is conveniently located at 696 High St, Burlington, NJ 08016, USA. This prime spot places it centrally for residents and visitors alike. Notably, the location is described as being directly across from a JB bakery, making it an easy landmark to find on High Street. For those traveling by car, accessibility is well-provided for. The business offers multiple free parking options, including a free parking garage, a free parking lot, and free street parking, ensuring a quick and hassle-free visit.
The business is also committed to ensuring everyone in the New Jersey community can enjoy their fresh products. The location is equipped with wheelchair accessibility, specifically a wheelchair accessible entrance and a wheelchair accessible parking lot. This attention to accessibility, combined with the multiple service options available, makes the Burlington Philly Pretzel Factory an easy and convenient stop for a quick pretzel fix, especially for locals on the go looking for an authentic taste of the area.
Services Offered
The Burlington Philly Pretzel Factory extends its fresh offerings far beyond the counter, serving the New Jersey community with a comprehensive range of services. The business is categorized as a bakery, caterer, and wholesale bakery, highlighting its versatility in meeting various consumer and business needs.
- Retail Bakery Sales: Offering fresh, hand-twisted pretzels and specialty items daily for individual purchase and smaller orders.
- Catering Services: Providing Party Trays perfect for events, office lunches, tailgates, and family gatherings. Options include the Large Rivet Tray, Mini Dogs & Rivets, All Mini Dogs, and Mini Cheesesteaks & Rivets, serving approximately 10 to 25+ guests.
- Wholesale Bakery Supply: Functioning as a wholesale bakery to supply businesses or organizations with pretzels in large quantities.
- In-Store Shopping: Customers are welcome to visit the High Street location for a quick and easy purchase.
- Curbside Pickup and In-Store Pickup: Convenient options for placing an order ahead of time and collecting it with minimal waiting.
- Delivery: Partnering with various platforms to offer local delivery services, bringing fresh pretzels and dips right to homes and offices in the Burlington, NJ area.
- Onsite Services: The business can provide services directly at events, demonstrating their capacity to support local gatherings.
- Takeout: The traditional and quickest way for customers to grab their favorite pretzel items and enjoy them on the go.
Features / Highlights
The Philly Pretzel Factory in Burlington distinguishes itself through several key features that enhance the customer experience and solidify its standing as a valuable local business in New Jersey.
- Fresh, Hand-Twisted Products: All pretzels are made from scratch, hand-twisted, and baked fresh daily, ensuring the highest quality and authentic flavor.
- Diverse Specialty Menu: Unique offerings include Pretzel Dogs, Spicy Pretzel Sausage, Mini Cheesesteaks, and the Pepperoni Melt, appealing to customers seeking savory, meal-replacement options. They also serve breakfast sandwiches on pretzel bagels, such as the Pork Roll, Egg & Cheese Breakfast Sandwich, perfect for a New Jersey morning.
- Wide Array of Dips: The selection of large and small dips is extensive, featuring savory options like Melted Cheddar Cheese and various mustards (Yellow, Spicy, Super Hot), as well as sweet choices like Butter Cream, Brownie Batter, Cinnamon Dip, and Salted Caramel.
- Commitment to Event Needs: Offering a variety of Party Trays, including the Eagles Party Box options, designed to efficiently and deliciously feed large groups for corporate events, sports gatherings, or social functions.
- Accessibility Focused: The store is noted for having a wheelchair accessible entrance and parking, making it a convenient stop for a wider customer base.
- Local Ownership and Community: The business identifies as women-owned and is noted as an LGBTQ+ friendly establishment, emphasizing its role as an inclusive member of the local Burlington community.
- Quick Visit Friendly: The setup is perfect for a quick stop, whether utilizing in-store pickup or just grabbing a pretzel for a speedy treat, ideal for busy New Jersey residents.
Contact Information
For New Jersey customers looking to place an order, inquire about catering, or simply check the daily selection, here is the essential contact information for the Burlington location:
Address: 696 High St, Burlington, NJ 08016, USA
Phone: (609) 386-0345
What Is Worth Choosing
For the New Jersey customer, choosing the Philly Pretzel Factory in Burlington is choosing convenience, quality, and a celebrated regional flavor. What makes this local establishment truly stand out is its ability to serve multiple needs under one roof. It is a genuine local bakery—not just a reheat operation—where the "freshness" factor is the primary draw. The hand-twisted pretzels are the cornerstone, providing that satisfying, chewy, salty, and hot snack that is unmatched when fresh from the oven.
However, the true value lies in the unique specialty items and the catering convenience. The Pretzel Dog and Mini Cheesesteaks are perfect for a quick lunch or an alternative to traditional fast food. When planning a gathering in the Burlington or surrounding area, the extensive Party Tray menu removes all the guesswork from event catering. Whether it is a school function, a corporate lunch, or a Sunday football party, you can select from Mini Dogs & Rivets, an All Mini Cheesesteaks tray, or a simple Crowd Pleaser of 25 pretzels, all easily ordered and picked up with the available curbside option.
Furthermore, the commitment to serving the community is evident in their accessibility features and inclusive atmosphere. For a quick visit, a large party, or a dependable wholesale product, the Philly Pretzel Factory on High Street offers a diverse and delicious menu, making it a worthwhile and reliable choice for a treat that feels truly local to the region. It's the essential destination for that perfect, fresh, hand-twisted soft pretzel experience.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
From the business
- Identifies as women-owned
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking garage
- Free parking lot
- Free street parking
- On-site parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I'm torn. I'm a frequent customer, and love the product. But. This location is crazy. It seems like you never see the same people two trips in a row, and even management (ownership) turnover is high, with new folks in charge every couple of months! So the service is inconsistent at best. At least the latest folks aren't trying to water down the Boost. :) So three stars for effort and because Pretzel Factory has the best pretzel dogs in the game.
Nov 9 · Dave GalleyEdit to add: I had figured the hours may have been changed due to Covid but couldn’t find that information anywhere to confirm. I only had the hours listed online and at the location. We had tried to call to confirm as well and went up to the door. We will have to try again next time we’re in the area.———Had such great experiences in the past but today I stopped by for a pretzel and was disappointed. I got there at 8am when it says they open but they weren’t yet. I sat outside for 10 minutes or so and waited before I had to get on my way to where I needed to be. No signs of life, no one answered the phone, nothing indicating they were going to open up any time soon despite 2 signs saying open and it stating 8am open time.
Mar 22 · Rachael BardMy order that I requested the day before was not close to done when I went to pick it up. I was told 6 minutes, but it was really 18 minutes. The pretzels are wonderful, but the service needs a lot of improvement.
Dec 6 · Matthew SchlaegelThe best pretzels at least in a 200ft radius. I still make better pretzels, but it's hard to beat perfection so I won't hold it against them. A nice convenient location for anyone in Burlington.
Oct 25 · Nate WalkCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
