I won’t be giving this location my business anymore. The staff was rude and unhelpful. When I asked for a small container of salt on the side (something I’ve gotten here and at other Pretzel Factory locations plenty of times), the worker flat out refused and insisted they “don’t give out salt.” That is simply not true based on my past experiences. The young guy with a durag made the whole experience horrible he acted like I was asking him for money instead of a simple side of salt. Poor customer service like this is exactly how you lose loyal customers, and they’ve lost me.
Aug 25 · ERPhilly Pretzel Factory - Clementon, NJ
2001 College Dr, Clementon, NJ 08021, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 2001 College Dr, Clementon, NJ 08021, USA
- Phone
- (856) 344-7370
- Website
- Visit official site
- Rating signal
- 4.0 from 87 recorded reviews
Listed operating hours
- Monday7:30 AM – 5:00 PM
- Tuesday7:30 AM – 5:00 PM
- Wednesday7:30 AM – 5:00 PM
- Thursday7:30 AM – 6:00 PM
- Friday7:30 AM – 6:00 PM
- Saturday8:00 AM – 5:00 PM
- Sunday8:00 AM – 4:00 PM
About and visit notes
Introduction / Overview
For New Jersey residents, especially those in the South Jersey area, the allure of a fresh, hot soft pretzel is an undeniable local craving. The Philly Pretzel Factory in Clementon, NJ, located right on College Drive, is a go-to establishment that captures the heart of this regional snack tradition. While classified as a bakery, it specializes in the art of the hand-twisted, fresh-baked soft pretzel, differentiating itself from traditional cake and pastry shops.
This Clementon location serves a vital role for the local community, functioning as a bakery, a dedicated caterer, and even a wholesale provider. It’s the place where locals stop for a quick, affordable, and satisfying snack, pick up a "Crowd Pleaser" for the office, or secure massive party trays for game day, tailgates, or family events. The entire philosophy centers on simplicity, consistency, and freshness—using a basic, high-quality ingredient list of flour, water, yeast, and salt to create a product that consistently tastes like home.
The business model is built around speed and convenience, making it ideal for the busy New Jersey lifestyle. Whether you need one pretzel on the go or fifty for an impromptu gathering, the Clementon factory is equipped to handle the demand with options ranging from single pretzels to large-format Party Trays like the "All Mini Dogs" or the popular "Large Rivet Tray." The local operation ensures that the products are always baked fresh on-site, providing that distinct, warm, chewy texture that South Jersey pretzel lovers expect.
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Location and Accessibility
The Philly Pretzel Factory in Clementon is strategically located for maximum convenience, particularly for residents of Blackwood, Lindenwold, and Pine Hill. Its address is a known point of access for both individual customers and large catering pickups.
Address: 2001 College Dr, Clementon, NJ 08021, USA
The location on College Drive places it in a high-traffic area, suggesting easy navigation and quick entry/exit, which is crucial for customers on a quick visit or those picking up significant catering orders. Accessibility features further enhance the customer experience:
- Wheelchair Accessibility: The location provides a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring a comfortable visit for all members of the New Jersey community.
- Parking: Available parking is a major plus, making it easy to pop in for a quick individual purchase or load up large party trays for an event.
- Quick Visit Planning: The business is structured for efficiency, prioritizing quick service for customers who are in a rush and need a fresh pretzel fast.
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Services Offered
The Clementon location provides a comprehensive array of services beyond basic retail, establishing it as a versatile food provider in the South Jersey region. These services cater to individuals, families, and organizations.
- Retail Pretzel Sales: Offering single pretzels, multi-packs (3, 5, 10, 20 pretzels), and bulk options (50 or 75 pretzels) for everyday consumption.
- Specialty Items: Serving proprietary creations like the Rivet Bucket, Rivet Shaker, Mini Pretzels, the savory Pepperoni Melt, the classic Pretzel Dog, and the flavorful Spicy Pretzel Sausage.
- Full-Service Catering: Specializing in large-format Party Trays, including the Small/Large Rivet Trays, Mini Dogs & Rivets Trays, and Mini Pretzel Trays, perfect for corporate events, schools, and social gatherings.
- Wholesale Bakery Services: Operating as a wholesale bakery, which suggests the capability to supply large quantities of freshly baked products to other local businesses or institutions.
- Convenience Services: Providing in-store pickup, takeout, and delivery options to ensure accessibility for all local customers.
- Onsite Services: Accepting major payment methods including credit cards, debit cards, and NFC mobile payments for a smooth transaction experience.
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Features / Highlights
For New Jersey customers, the key features of the Clementon Philly Pretzel Factory are centered on quality, variety, and reliability for events.
- Authentic Freshness: The core promise is that all pretzels are hand-twisted and baked fresh daily right inside the store, ensuring the highest quality, soft, warm product every time—a standard highly valued in the South Jersey community.
- Exceptional Catering Options: The extensive range of Party Trays, from the "Crowd Pleaser" (25 pretzels and mustard) to the "All Mini Dogs" tray, positions this location as a premier catering partner for any event size, simplifying party planning for local users.
- Savory Specialty Menu: The menu extends beyond the traditional pretzel to include innovative and delicious offerings like the Spicy Pretzel Sausage and the savory Pepperoni Melt, providing satisfying lunch or dinner options.
- Accessibility and Convenience: Offering multiple ways to order and receive products—in-store pickup, takeout, and delivery—coupled with the easy access of its College Drive location and accessibility features.
- Customer Focus on Bulk Orders: The bakery is clearly optimized for handling large quantity orders (50, 75 pretzels, and large trays), making it the most reliable stop for school events, business meetings, and major sporting events.
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Contact Information
For South Jersey customers in Clementon and the surrounding areas, here is the essential contact information for placing orders, inquiring about catering, or visiting the store.
Address: 2001 College Dr, Clementon, NJ 08021, USA
Phone: (856) 344-7370
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What is worth choosing
Choosing the Philly Pretzel Factory in Clementon, NJ, is about embracing a local tradition of simple, delicious, and reliably fresh baked goods—all wrapped into one easy-to-access South Jersey spot. It’s worth choosing for several reasons that deeply matter to local customers.
First and foremost is the dependability of their catering and wholesale services. As one customer testimonial confirms, the location is consistently trusted for ordering catering trays, an endorsement of their ability to deliver large, fresh orders efficiently. For the host or event planner in New Jersey, this reliability is priceless. Whether you need a simple 'Crowd Pleaser' for a team meeting or a massive 'Large Rivet Tray' for a summer pool party, the Clementon factory ensures your event snack needs are covered with minimal hassle. Furthermore, the extensive specialty menu, particularly the Pretzel Dogs and Spicy Pretzel Sausages, offers appealing alternatives to the classic pretzel, ensuring there’s a savory item to satisfy every guest.
While one public review mentioned a minor customer service issue regarding a side of salt, the overall reputation as a go-to source for reliable catering and the sheer volume of products designed for sharing—from the Family Pack to the Party Trays—firmly cement this location as a staple of South Jersey’s quick-service and event food scene. When you need the taste of home, baked fresh and ready to serve, the Philly Pretzel Factory in Clementon remains the reliable, accessible choice.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I consistently order my catering trays from this location. The folks working there couldn’t be nicer!
Jul 22 · James ShumanOrdered a pretzel rivet tray for New Year's Eve. Nothing like serving up your guests food poisoning. The nacho cheese smelled strongly off just taking the lid off..Can't say I've smelled many things like that. Sure enough visibly on top was multiple mold spots. These trays aren't cheap, to say I'm disappointed isn't even enough here.
Jan 1 · Brieonna SchepisI want to thank Chris for a wonderful visit today at this location. I needed a bite to eat and some leftovers for later, placed an order with him for a fresh order of pretzel sausage dogs and cheesesteak bites with some cheese sauce, he told me that it would take a few minutes to make and he'd keep the cheese sauce warm for me. Watching him in the kitchen area, he runs the store with perfect timing, sanitary operations, and cleans up after himself as part of his routine. He's extremely courteous, friendly, and professional despite being busy keeping operations constantly moving. Instead of waiting at the counter for me to pick up my order from him, he brought it out to me personally while I was waiting at the bartop.I appreciate the extra effort and his kindness. Even a small gesture can make all the difference for customers. I certainly will be back to get my pretzel fix whenever the mood strikes me. Thank you!p.s. I love the cinnamon pretzel twists that other locations have. I commented about it to Chris and I told him it'd be awesome if you guys were to make them fresh at the store. I'd like to put in a request to have them available to be freshly made so I can stop by and grab some when I'm finished grocery shopping across the street. thanks!
Feb 23 · Marty WeisI would go here faithfully every week for years. The new owners seemed to have changed the salt they use. It’s now finer salt that seems to make the pretzels super salty. If it was an attempt to save money just know you lost a customer.
Oct 15 · Thomas McKeownCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
