I ordered on doordash and both the box and bag came open. Naturally, I called the store to see what that was about because I don’t know the dasher and anyone could’ve done anything to my food. The manager was very aggressive, had a nasty attitude and kept talking over me. I wanted to come in the store and he wanted me to get a refund from doordash, I tried explaining that doordash refunds take 5-7 days to be processed. He then says “Well I’m not giving you a free order.” I told him that since it was his fault that he should. He tried being smart and asked a rhetorical question and when I answered he hung up when he knew he was in the wrong.
Sep 26 · crishin KPhilly Pretzel Factory
373 Egg Harbor Rd, Sewell, NJ 08080, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 373 Egg Harbor Rd, Sewell, NJ 08080, USA
- Phone
- (856) 582-3880
- Website
- Visit official site
- Rating signal
- 4.0 from 90 recorded reviews
Listed operating hours
- Monday7:00 AM – 7:00 PM
- Tuesday7:00 AM – 7:00 PM
- Wednesday7:00 AM – 7:00 PM
- Thursday7:00 AM – 7:00 PM
- Friday7:00 AM – 7:00 PM
- Saturday7:00 AM – 5:00 PM
- Sunday8:00 AM – 5:00 PM
About and visit notes
For residents and visitors in the Sewell, New Jersey area looking for a perfect, freshly baked snack or easy catering solution, the local Philly Pretzel Factory is a must-visit destination. More than just a bakery, this location has established itself as a premier caterer and a reliable wholesale bakery for the South Jersey community. They continue the tradition of hand-twisting and baking soft pretzels fresh daily, ensuring that classic "taste of home" with every salty bite.
The core of the business centers on their famous soft pretzels, which are simple, wholesome, and perfectly prepared. But the Sewell location goes above and beyond, offering a surprisingly diverse menu that extends far beyond the traditional pretzel, making it a favorite for everything from a quick lunch to large party planning. Whether you're craving a salty snack, a savory meal wrapped in dough, or a sweet dessert, the Philly Pretzel Factory in Sewell delivers fresh-baked quality and a friendly, quick-visit experience.
The commitment to fresh, quality ingredients, which are "hand-twisted and baked fresh every day," is what sets this establishment apart. The simple, classic recipe uses only a short list of ingredients—flour, water, yeast, and a pinch of salt—allowing the authentic, warm pretzel flavor to shine through. This simplicity, combined with the convenience of their location and extensive menu, is why the Sewell factory has become a staple for locals hosting parties, planning corporate events, or simply satisfying an afternoon craving.
Location and Accessibility
The Sewell Philly Pretzel Factory is conveniently situated at a highly accessible location, making it easy for both local residents and those passing through to stop in for a quick pretzel fix or a catering pickup.
The bakery is located at:
373 Egg Harbor Rd, Sewell, NJ 08080, USA
This prime spot is designed for a quick and easy experience, whether you're grabbing a single pretzel on the go or picking up a large party order. For those concerned about accessibility, the Sewell location is welcoming to all, as it features both a wheelchair accessible entrance and a wheelchair accessible parking lot. The focus on a "quick visit" ensures that busy New Jersey users can get their fresh pretzels without a lengthy wait.
Services Offered
The Philly Pretzel Factory in Sewell offers a wide range of services to accommodate various customer needs, cementing its role as a versatile local business—a bakery, caterer, and wholesale bakery all in one.
Services provided include:
- In-store pickup for easy collection of orders.
- Takeout for a quick, grab-and-go option.
- Delivery services, allowing customers to enjoy fresh pretzels at home or the office.
- Onsite services, which may pertain to large-scale event catering or specialized orders.
- Catering for events of all sizes, featuring a diverse menu of party trays and specialty items.
- Wholesale bakery options, providing fresh pretzels in bulk for businesses or large organizations.
- Acceptance of various payment methods, including credit cards, debit cards, and NFC mobile payments, for customer convenience.
Features / Highlights
The Sewell Philly Pretzel Factory is well-known for its comprehensive product lineup and commitment to fresh baking. The menu extends well beyond the classic pretzel, offering unique and local-favorite items.
Key features and highlights of the Sewell location include:
- Fresh-Baked Hand-Twisted Pretzels: From the single Regular Pretzel ($1.35) to the massive 100-count order ($60.00), the classic soft pretzel remains the star, always served fresh and warm.
- The Crowd Pleaser: A popular choice for groups, this package includes 25 Regular Pretzels and a bottle of mustard, perfect for sharing at $24.00.
- Extensive Savory Specialty Items: The menu features pretzel-wrapped delights such as the Mini Cheesesteaks ($6.95), Pretzel Dog ($4.00), Spicy Pretzel Sausage ($3.95), Pepperoni Melt ($5.75), and the "NEW" Pretzel Wrapped Pickle ($3.50).
- South Jersey Favorite Sandwiches: Offering local flair, the menu includes the Pork Roll And Chz ($4.95), reflecting New Jersey's unique culinary traditions.
- Family Meal Deals: Convenient, pre-packaged options like Family Meal Deal 1, 2, or 3 ($29.95) provide great value for feeding a small group or family.
- Diverse Party Trays and Catering: A full catering menu is available for events, including the Large Rivets Party Tray ($54.00), Mini Hot Dogs And Rivets Party Tray ($63.00), and the Full Mini Cheese Steak Tray ($89.00).
- Seasonal and Holiday-Themed Pretzels: The bakery offers creative, limited-time items for holidays, such as Large Pretzel Christmas Tree ($15.00), Pretzel Candy Cane ($2.50), Halloween trays like the Giant Spider Web ($30.00), and Valentine's Day Heart Pretzels ($2.00).
- Bassett's Famous Ice Cream: Partnering with a celebrated ice cream brand, the location offers a delightful array of sweet treats, including Bassett's Ice Cream Pints ($6.95) and Quarts ($11.95) in flavors like Salted Caramel Pretzel, Mint Chocolate Chip, and Birthday Cake.
- Ice Cream Sundaes and Milkshakes: Customers can enjoy Bassett's Famous Sundaes (like the Salted Caramel Pretzel Sundae) and Milkshakes in flavors such as Frozen Hot Chocolate and various "Chocolate Covered" Premium Milkshakes ($7.95).
- Wide Assortment of Dips and Mustards: Complement the pretzels with Small Dips ($0.75), Large Dips ($3.50), or a full Mustard Bottle ($3.75) for a complete flavor experience.
Contact Information
For ordering, catering inquiries, or general questions, the Sewell Philly Pretzel Factory can be reached at the following contact points:
Address: 373 Egg Harbor Rd, Sewell, NJ 08080, USA
Phone: (856) 582-3880 or +1 856-582-3880
What Is Worth Choosing
Choosing the Philly Pretzel Factory in Sewell, NJ, is about more than just grabbing a snack; it's about choosing quality, variety, and convenience from a local establishment. The true value lies in the intersection of traditional baking and modern menu diversity. The fundamental product—the fresh, hand-twisted soft pretzel—is what the brand is built on, making it a reliable, delicious treat every time.
For those planning an event, the Sewell location excels as a full-service caterer. Their party trays, featuring a combination of Mini Cheesesteaks, Mini Hot Dogs, and Rivets, offer a fun, unique, and crowd-pleasing alternative to standard catering fare. The sheer variety of holiday-themed pretzels and buckets also makes them an easy go-to for themed parties and seasonal gifts, providing a special touch for occasions like Christmas, Valentine's Day, or the Super Bowl.
The addition of Bassett's Ice Cream is another compelling reason to visit. This partnership expands the offerings from savory to sweet, allowing customers to easily pair their salty pretzel with a rich milkshake or an ice cream sundae. The famous Salted Caramel Pretzel Ice Cream flavor combines the bakery’s specialty with the creamy dessert, creating a perfectly balanced sweet-and-salty indulgence.
In an area bustling with food options, this bakery stands out for its quick service, commitment to freshness, and menu innovation. Whether you need an affordable single pretzel for an energy boost, a large order for a corporate lunch, or a unique dessert for a family night, the Philly Pretzel Factory in Sewell is a valuable local resource worth adding to your regular rotation. The ability to cater to individual cravings, family dinners, and large-scale parties from a single, accessible location makes it an invaluable part of the South Jersey food landscape. They truly offer a little bit of everything, all centered around their "hot outta the oven" famous soft pretzels.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
The team of women running the store today were awesome. They were mobbed and running behind, yet still providing superb service and above-satisfactory pretzels.
Feb 7 · Jillian PettitI just left I bought a pretzel. After the young man handed me the pretzel I let him know that the pretzel felt hard. He walked away hand me another one. No acknowledgment....at all , which was very rude. I asked for the free spicy mustard. I was told there was no bottle to fill it up with. After paying for a small mustard which was .75 and a pretzel and no offer to throw in the mustard I left. You'll get a tip when you learn customer service.. I won't be back for a while... needless to say.
Apr 15 · V LI LOVE this location! I can’t say enough positive things about it. Extremely clean, accommodating, patient, fresh and DELICIOUS! I had the best experience with Mason and Yazmehene. They helped me to make a hungry Girl Scout troop of over 22 girls extremely happy for their meeting! 100/10 recommend! And for any Burlington County people now living near this location ….THEY HAVE BOOST SLUSHYS!!! RUN DONT WALK TO THIS STORE!
Feb 6 · Connie HanafyGreat variety and friendly staff! The smaller sized pretzel and a black and white milkshake are a perfect lunch combo.
Apr 29 · Susan AtkinsonCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
