I went in this place recently when it was like 100 degrees. There was absolutely no AC. It is cruel and inhumane to have people working in there in these conditions, with ovens baking things all day long. If the air isn't working, they should close. I felt so bad for the employees.
Jun 26 · Marcela FrancoPhilly Pretzel Factory
7366 Frankford Ave, Philadelphia, PA 19136, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 7366 Frankford Ave, Philadelphia, PA 19136, USA
- Phone
- (215) 338-5433
- Website
- Visit official site
- Rating signal
- 4.0 from 422 recorded reviews
Listed operating hours
- Monday6:00 AM – 6:00 PM
- Tuesday6:00 AM – 6:00 PM
- Wednesday6:00 AM – 6:00 PM
- Thursday6:00 AM – 6:00 PM
- Friday6:00 AM – 6:00 PM
- Saturday7:00 AM – 6:00 PM
- Sunday7:00 AM – 6:00 PM
About and visit notes
For residents across Pennsylvania, especially those within the Philadelphia region, the soft pretzel is more than just a snack; it’s a cultural cornerstone. The quintessential "Philly Pretzel" is defined by its fresh-baked flavor, signature chewy texture, and perfectly salted crust. Standing as a dedicated local source for this beloved staple is the Philly Pretzel Factory, conveniently located on Frankford Avenue. This establishment is not just a standard bakery; it operates as a specialized pretzel maker, a wholesale supplier, and a full-service caterer, ensuring that whether you need a quick bite on the go or enough pretzels for a major sporting event, your needs are covered.
This location is a reliable fixture in the Northeast Philadelphia community, dedicated to providing consistent quality and speedy service. Known for delivering on the promise of 'hot and fresh' soft pretzels, the factory caters to individuals, families, and organizations alike. The business is built around efficiency, making it the perfect stop for a quick visit where the customer can be in and out with their order, enjoying their treats without a significant delay. This efficient service model, combined with a diverse and satisfying menu, has helped the Frankford Avenue location maintain a loyal and appreciative customer base. Whether you are craving a traditional classic or one of their innovative specialty items, this bakery remains a go-to destination.
The commitment of the Philly Pretzel Factory extends beyond the classic twist. The menu showcases an impressive variety of inventive, pretzel-based creations designed to appeal to every palate, from savory lunch options to sweet, dessert-inspired treats. Items like the popular Rivet Shaker and the classic Pretzel Dog demonstrate the versatility of the fresh-baked dough. Furthermore, the capacity to serve as a wholesale bakery and caterer highlights the scale of their operations, making them a key player in supplying large quantities of fresh pretzels for gatherings, parties, and corporate events across the Pennsylvania area. This dual role ensures that the fresh, Philly-style pretzel is always within easy reach for any occasion.
While the primary focus is on pretzels, the bakery also demonstrates its catering expertise with expansive party trays that go well beyond a simple dozen. These offerings cement the factory’s role as a major event supplier. Options range from large platters of mini dogs to party boxes filled with spicy poppers and savory melts, all centered around their signature baked product. This comprehensive approach to service—offering convenience for the individual and capacity for the crowd—is what makes the Philly Pretzel Factory on Frankford Avenue an essential part of the local food scene. Its dedication to quality and quick, pleasant service ensures that the tradition of the soft pretzel remains alive and thriving in Philadelphia.
Location and Accessibility
The Philly Pretzel Factory location serving the Northeast Philadelphia area is easily accessible for local users and those traveling from surrounding areas in Pennsylvania.
The precise address for your pretzel needs is:
7366 Frankford Ave, Philadelphia, PA 19136, USA
Positioned on a major commercial thoroughfare, the location is simple to find. For customers who drive, paid street parking is available in the vicinity, offering a practical solution for a quick stop. Crucially, the establishment is committed to serving all members of the community, offering a fully wheelchair-accessible entrance, ensuring that everyone can easily access their fresh-baked goods.
Contact Information
For individual orders, large party tray inquiries, or wholesale questions, you can reach the Frankford Avenue location directly.
Phone: (215) 338-5433
Services Offered
Philly Pretzel Factory is a multi-faceted operation, functioning as a dedicated bakery, a full-service caterer, and a wholesale supplier. Their service model prioritizes customer convenience and speed.
- Variety of Service Options: The bakery provides Delivery, In-store pickup, Onsite services, and Takeout, catering to diverse customer needs.
- Quick Visit Planning: The service is geared towards high efficiency, ensuring customers receive speedy service and a minimal wait time.
- Flexible Payment Options: Customers can pay using Credit cards, Debit cards, or NFC mobile payments, providing modern payment flexibility.
- Wholesale and Catering Capacity: Operating as a Caterer and a Wholesale Bakery, the factory can fulfill large orders for events, businesses, and family gatherings.
- Custom Party Trays: A vast selection of party trays is available, including specialty combinations like the Eagles Party Box, Mini Dogs & Rivets, and large trays of Poppers.
- Extensive Dip & Drink Selection: Offering a wide variety of small and large dips—from savory options like Cheddar Cheese and Nacho Cheese, to sweet dips such as Salted Caramel and Brownie Batter—along with a selection of bottled sodas, juices, and teas.
Features / Highlights
The bakery is distinguished by its focused product line and customer-oriented service, making it a favorite for soft pretzel lovers across the region.
- High-Volume Pretzel Sales: Available in bulk quantities, from 1 pretzel up to 100 pretzels, making it ideal for both personal enjoyment and large group orders.
- Signature Specialty Items: Offers unique pretzel-based products like Rivet Shakers, Pretzel Dogs, Pepperoni Melts, and the popular Poppers (Cheesesteak, Buffalo Chicken, and Half & Half combinations).
- Party and Event Focus: Provides specialized party trays such as the Eagles Party Box with Salted Rivets and the Cinnamon Pretzel Heart Tray, cementing its status as a reliable event caterer.
- Competitive Crowd Pricing: The 'Crowd Pleaser' offers 25 pretzels at a specially priced rate, providing excellent value for medium-sized groups.
- Focus on Speed and Efficiency: Customer reviews consistently praise the "speedy service" and the ability to be "in and out" with little to no wait, even for large orders.
- Accessibility and Convenience: Features a wheelchair-accessible entrance and accepts all major modern payment methods (Credit, Debit, NFC).
- Bottled Mustard Selection: Offers specialty mustards, including Yellow, Honey, Spicy, and Super Hot, available for purchase in full bottles for home use.
What is Worth Choosing
For any local Pennsylvanian, the Philly Pretzel Factory on Frankford Avenue is worth choosing for three primary reasons: sheer volume pricing, signature specialty items, and unparalleled convenience for catering.
Firstly, for families and groups, the Volume Pricing is unmatched. Options like the 20 Pretzels at one price point and the 100 Pretzels for a significantly discounted rate make it the economical choice for large gatherings or stocking up for the week. The "Crowd Pleaser" is specifically designed to be an easy, affordable grab for unexpected or planned groups.
Secondly, the Signature Specialties offer a taste experience beyond the classic pretzel. The Pretzel Dog and the Rivet Shaker are favorites for a quick, substantial lunch, while the Cheesesteak Poppers Box and Buffalo Chicken Poppers Box are essentially Philly-centric meals wrapped up in their famously fresh dough. For those with a sweet tooth, the Cinnamon Rivet Shaker and dips like Brownie Batter offer a satisfying dessert. These specialties ensure that the pretzel factory offers a full spectrum of savory and sweet baked treats.
Finally, the Frankford Avenue location’s capability as a Full-Service Caterer makes it the go-to choice for any major event in the Northeast Philadelphia area. Whether it’s a tailgate party, an office meeting, or a community event, the range of Party Trays—from the All Mini Dogs tray to the Eagles Party Box—provides easy, themed, and perfectly portioned food solutions. The availability of all modern payment methods, plus options for delivery and in-store pickup, further cements its role as the most convenient, reliable, and high-quality local source for the true taste of a soft Philly pretzel. While a previous customer review noted a temporary issue with the air conditioning during extremely hot weather, the overwhelming majority of feedback praises the speedy, pleasant service and the consistent quality of the family-favorite pretzels, confirming its status as a local must-visit.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
Amenities
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Paid street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
It's always great going there. My family loves the pretzels. Usually, we get the 20/$14 order. It's not usually super busy when we go so little to no wait. They give speedy service anyway. You're in and out. The cashiers have all been pleasant.
Jun 24 · Bridgett SpencerThey always have fresh pretzels! Best one in Philly.
May 1 · Erina ManaI love this place!!! Can’t help but buying more than I go in there for. Staff is always very nice. Pretzels are always fresh and delicious.
Jul 12 · Alli BadI suggest the shop start baking the pretzels more fully. More almost raw dough because they are not baked enough. I said something to an older women there she said the well done pretzels I like were over baked yet they were perfect. Today I went in and found more under baked pretzels. Hard to find well done pretzels!!
May 17 · Vince M THE ELDERCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
