Wet, soggy and slimy. Look at the photos. Went back to the store- no help. Could not explain other than “steam from the oven” and “you can’t return food “, but you sure as hell can deny the charge!! DONE
Sep 11 · Robert KellyPhilly Pretzel Factory
76 NJ-35, Eatontown, NJ 07724, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 76 NJ-35, Eatontown, NJ 07724, USA
- Phone
- (732) 380-0550
- Website
- Visit official site
- Rating signal
- 3.0 from 65 recorded reviews
Listed operating hours
- Monday10:00 AM – 6:00 PM
- Tuesday10:00 AM – 6:00 PM
- Wednesday10:00 AM – 6:00 PM
- Thursday10:00 AM – 6:00 PM
- Friday10:00 AM – 6:00 PM
- Saturday10:00 AM – 6:00 PM
- Sunday10:00 AM – 6:00 PM
About and visit notes
The demand for fresh, authentic soft pretzels in Central New Jersey is perfectly met at the Philly Pretzel Factory location in Eatontown. As a premier local bakery, caterer, and wholesale provider, this spot brings the unique, hand-twisted Philadelphia-style pretzel right to Monmouth County. Whether you're craving a quick, satisfying snack or need to cater a large party, this Eatontown favorite delivers delicious, fresh-baked goods for any occasion.
For many New Jersey residents, a fresh, hot soft pretzel is more than just a snack—it’s a tradition. The team at Philly Pretzel Factory understands this, which is why they pride themselves on making their pretzels from scratch and baking them fresh daily at each location. The result is a consistent, high-quality product that captures the classic flavor and texture that pretzel lovers expect. They maintain a straightforward, fast-casual approach that makes grabbing a single pretzel or a large "Crowd Pleaser" box simple and convenient for locals on the go.
The business operates as a multi-faceted food provider, serving individual customers as a bakery, catering local events, and acting as a wholesale bakery for larger orders. This versatility makes the Eatontown location a valuable resource for anyone in the area planning a gathering, stocking up for the office, or simply satisfying an afternoon craving for a savory, chewy treat. Their commitment to freshness, using high-quality ingredients, and maintaining a peanut-free operation are key elements of their long-standing appeal.
Location and Accessibility
Convenience is a major factor for busy New Jersey commuters and residents, and the Philly Pretzel Factory location in Eatontown is strategically placed for easy access. Situated right on a major state highway, it's a simple stop whether you're heading to work, picking up snacks for a beach trip, or gathering provisions for a party.
The bakery is located at 76 NJ-35, Eatontown, NJ 07724, USA. This central Monmouth County location, near key shopping and business districts, makes it a popular spot for quick visits. For customers concerned about accessibility, the location offers a wheelchair accessible entrance and a designated wheelchair accessible parking lot, ensuring that all local users can comfortably access their fresh pretzels and other menu items. Whether you are driving by or making a dedicated trip, the ease of finding and utilizing this location is a big plus. Parking is available, and the quick visit atmosphere is ideal for a fast transaction during a busy day.
Services Offered
The Philly Pretzel Factory in Eatontown provides a comprehensive range of services tailored to meet the needs of individuals, families, and organizations across the New Jersey area. They are far more than just a retail store; they function as a complete catering solution and a reliable wholesale provider.
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Features / Highlights
What truly sets the Philly Pretzel Factory apart from other bakeries or snack stops is their dedication to product quality and their comprehensive menu built around the classic soft pretzel. The Eatontown location highlights several key features that local customers love:
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Contact Information
For New Jersey locals who need to place a catering order, check on current stock, or inquire about wholesale options, the contact information for the Eatontown location is easily accessible.
Address: 76 NJ-35, Eatontown, NJ 07724, USA
Phone: (732) 380-0550
It is always recommended to call ahead for large catering orders, especially for party trays like the Mini Cheesesteaks & Mini Dog or the All Mini Dogs tray, to ensure timely preparation and pickup or delivery.
What is Worth Choosing
For residents in the New Jersey area, choosing Philly Pretzel Factory in Eatontown is a decision for quality, convenience, and variety. The sheer volume of options available, from single snacks to full-scale catering solutions, makes it a go-to for nearly any food need.
If you're looking for an immediate treat, the classic 1 Pretzel is an unbeatable, fresh-baked experience at an affordable price. For fans of the bite-sized delight, the Rivet Shaker is highly recommended, offering portable, fresh pretzel nuggets with your choice of a small dip—a perfect grab-and-go snack for a busy day. As one satisfied customer mentioned, the Cinnamon Rivet Shaker is a personal favorite, often lauded for its addictive sweetness. Another customer highlights the Pretzel Dog as a very good option, blending an American classic with the unique pretzel dough. The Family Pack is also a fantastic choice, providing a balanced selection of items to share at home.
When planning an event, the catering menu is where this establishment truly shines. Instead of standard deli trays, you can offer guests a unique, delicious alternative. The Large Rivet Tray is an incredible crowd-pleaser, easily serving 20-25 guests with plenty of bite-sized rivets and three different dips. For a more substantial option, the Mini Dogs & Rivets tray provides a savory combination of all-beef mini pretzel dogs and rivets, serving the same number of people. Given the wide price range of the party trays—from the budget-friendly Small Rivet Tray at $46.80 to the more elaborate meat-and-cheese trays up to $102.00—there is a perfect option for every budget and party size. The ability to choose from a variety of dips for the trays (though specific dip varieties aren't listed here, common options include various mustards, cheeses, and sweet dips) allows for customization to suit any palate.
Despite one reported negative experience regarding a specific batch quality and return policy, the overall sentiment is focused on the friendly service and the quality of the favorite products, like the specialty shakers and pretzel dogs. The staff’s reputation for being "very friendly, helpful" contributes to the positive local business vibe.
In summary, for fresh-baked goods, reliable catering, or just a quick, delicious snack in the Eatontown, NJ area, the Philly Pretzel Factory is an essential local resource. Their focus on the classic hand-twisted soft pretzel, expanded into an array of specialty snacks and large-format catering options, secures its place as a valued bakery in the Garden State.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
There very friendly, helpful and I'm there very 2 weeks to grab a Cinnamon Rivet Shaker (Which I love alot).P.S. There Pretzel Dog is also GOOD! I would recommended them.
Oct 10 · Frank OreaHad an issue with a different store that cancelled our preorder 15 mins before pick up.This store was able to help me out last minute and everything was great. Excellent customer service, highly recommend.
Jun 24 · William ReganRecently purchased a pretzel nugget tray for my sons birthday party and they tasted stale! I was very disappointed in the quality given the price. I ordered first thing in the morning and felt as if I had received yesterdays product. I sent a note to customer service 2 weeks ago and have yet to hear back!Not the quality or customer experience I have received in the past.
Jul 3 · Kaitlyn PackowskiAfter going in to pick up a pretzel tray that I ordered 2 1/2 weeks prior and paid for from this pretzel factory in Eatontown New Jersey I was surprised to find out that they had made it the day before. Nobody called and asked why we didn’t show up the day before to pick up the pretzel tray, or the day after even though it was fully paid for. When we showed up the two workers that were there we’re playing on their phones the place was dirty and they didn’t offer to help in anyway. We were going to my son‘s 10th birthday party directly from there. They refuse to give me a refund because I didn’t have the credit card with me or offer any help. I called the next day and spoke to Daniela who laughed at me on the phone and told me a different story than the other people told me about when the ovens got turned off. The man that they called the night before said the ovens get turned off at closing time so in case anybody walks in she told me the ovens get turned off at a half an hour before closing time. I also asked for the owners phone number email and she said they had no such thing and the owners never come in and there’s never a manager there . I will never order from this place again and it makes me extremely sad that I had 15, 10 year old children without any snacks at my sons birthday party. As a business owner myself I could never imagine allowing my business to be run this way. We are completely disgusted
Jan 22 · Guy NCompare another bakery nearby
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