The staff is super nice and friendly the place is really cute too, I wish I loved the food as much. I was really excited to try this place but the cinnamon pretzels were not good, very dry and the cinnamon was barely there:( I would come back and try other things though just to see.
Jul 18 · Julia AmadioPhilly Pretzel Factory
346 NY-25A Suite 92, Rocky Point, NY 11778, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 346 NY-25A Suite 92, Rocky Point, NY 11778, USA
- Phone
- (631) 849-3507
- Website
- Visit official site
- Rating signal
- 3.0 from 57 recorded reviews
Listed operating hours
- Monday10:00 AM – 7:00 PM
- Tuesday10:00 AM – 7:00 PM
- Wednesday10:00 AM – 7:00 PM
- Thursday10:00 AM – 7:00 PM
- Friday10:00 AM – 7:00 PM
- Saturday10:00 AM – 7:00 PM
- Sunday10:00 AM – 4:00 PM
About and visit notes
For many New Yorkers, especially those on Long Island, the idea of a warm, fresh-baked soft pretzel conjures up images of street carts and classic snack indulgence. In Rocky Point, the Philly Pretzel Factory brings that authentic experience right to our doorstep. This local establishment is dedicated to the art of pretzel making, offering a range of hand-twisted, freshly baked soft pretzels and an array of savory and sweet options that go beyond the traditional. It's the kind of place that aims to become a new favorite for those seeking a quick, delicious, and satisfying snack in the New York community.
Philly Pretzel Factory prides itself on delivering pretzels that are made with high-quality ingredients and baked fresh daily. While individual preferences for specific items may vary, the core mission is to provide that quintessential soft pretzel experience. Beyond the pretzels themselves, the Rocky Point location is noted for its friendly and accommodating staff, who enhance the overall customer experience. For New Yorkers in the area looking for a taste of that classic soft pretzel, a quick bite, or a unique party offering, Philly Pretzel Factory aims to be a go-to spot on Long Island, offering a delightful and convenient option for satisfying those specific cravings. Their commitment to fresh, warm pretzels and a welcoming atmosphere is designed to make every visit a pleasant one for locals.
Philly Pretzel Factory is conveniently located at 346 NY-25A Suite 92, Rocky Point, NY 11778, USA. This address places it directly on NY-25A, a major and well-traveled highway on Long Island's North Shore. Its presence in a suite within a larger complex often indicates that it's part of a shopping center or plaza, which significantly enhances its accessibility for residents of Rocky Point and the numerous surrounding towns in Suffolk County, New York.
For New Yorkers traveling by car, the location on NY-25A provides straightforward access from both eastern and western directions on Long Island. Being in a suite within a plaza typically means ample dedicated parking is available, allowing for easy and quick stops, which is ideal for a grab-and-go snack like pretzels. This convenience is crucial for customers on their way to work, running errands, or simply looking for a quick treat. While public transportation options like the Long Island Rail Road (LIRR) serve broader Long Island, reaching 346 NY-25A from a train station would likely involve a short taxi, ride-share, or local bus connection, depending on the nearest stop. However, for the vast majority of local customers, driving to Philly Pretzel Factory is the most common and convenient method, making it a highly accessible spot for satisfying pretzel cravings in the Rocky Point community and beyond.
Philly Pretzel Factory specializes in a variety of soft pretzel products, all designed to be fresh, hand-twisted, and delicious. Their offerings extend beyond the classic pretzel to include an array of specialty items and options for larger gatherings.
Classic Soft Pretzels: Their signature offering is the traditional hand-twisted, fresh-baked soft pretzel, available in various quantities from single pretzels to large packs (e.g., 5, 10, 20, 25, 50, 100 pretzels).
Pretzel Rivets (Bites): They offer bite-sized pretzel nuggets, known as "Rivets," available in shakers or larger buckets and boxes. These are popular for easy snacking and sharing.
Specialty Pretzels: This includes creative variations such as Pretzel Dogs (an all-beef hot dog wrapped in a pretzel with American cheese), Spicy Pretzel Sausage, and Pepperoni Melts (pretzel topped with pepperoni and melted mozzarella with marinara sauce).
Sweet Pretzels: Options like Cinnamon Pretzels and Cinnamon Rivet Shakers cater to those with a sweet tooth, often served with sweet dips like Cinnamon Dip or Butter Cream Frosting.
Wide Array of Dips: A crucial part of the pretzel experience, they offer numerous dip options, including various mustards (yellow, spicy, super hot, honey), cheeses (cheddar, nacho), and sweet dips (salted caramel, brownie batter, pumpkin, cookies & cream, cinnamon dip, butter cream).
Party Trays: Catering to events and gatherings, they provide various party trays featuring pretzels, rivets, mini pretzel dogs, mini cheesesteaks, or combinations thereof, typically served with multiple dips and designed for different group sizes.
Beverages: A selection of bottled sodas and water is available to complement the pretzel offerings.
Catering and Bulk Orders: They facilitate large orders for events, including options like "The Crowd Pleaser" (25 pretzels and a bottle of mustard) and extensive party trays, making them suitable for office parties, sporting events, or casual get-togethers.
Philly Pretzel Factory in Rocky Point possesses several key features and highlights that draw in local New Yorkers, aiming to deliver a satisfying pretzel experience:
Fresh, Hand-Twisted Pretzels: A core highlight is their commitment to fresh, hand-twisted, and freshly baked pretzels daily. This process is essential for the authentic soft pretzel texture and taste.
Wide Variety of Products: The bakery offers an extensive menu beyond just plain pretzels, including specialty items like Pretzel Dogs, Spicy Pretzel Sausage, Pepperoni Melts, and a range of pretzel rivets, catering to diverse preferences.
Diverse Dip Selection: A significant feature is the wide array of dips available, from traditional mustards and cheeses to unique sweet options, allowing for endless flavor combinations and enhancing the pretzel experience.
Friendly and Accommodating Staff: Customer reviews frequently praise the staff for being "super nice and friendly," and the owner, Nick, is highlighted as a "wonderful guy." This positive interaction contributes significantly to a welcoming atmosphere and encourages repeat visits.
Appealing Store Environment: The place itself is described as "really cute too," suggesting a pleasant and inviting ambiance for customers to enjoy their treats.
Catering and Party Solutions: Their extensive range of party trays and bulk order options makes them a convenient solution for hosting events, offering a unique and popular snack choice for gatherings in the New York area.
Local Ownership/Franchise Model: While a chain, this location being locally owned (as is typical for franchises) means supporting a local entrepreneur and their local employees, which is often appreciated by community members.
For those in Rocky Point, New York, and the surrounding Long Island communities interested in enjoying fresh, hand-twisted pretzels from Philly Pretzel Factory, here's how you can get in touch:
Address: 346 NY-25A Suite 92, Rocky Point, NY 11778, USA
Phone: (631) 849-3507
Mobile Phone: +1 631-849-3507
It is always recommended for New York locals to call ahead for current hours of operation, especially for large orders or to inquire about specific pretzel availability, to ensure the best possible experience during their visit.
For residents of Rocky Point, New York, and the wider Long Island region, Philly Pretzel Factory offers a highly suitable and appealing local option for satisfying pretzel cravings and beyond. Its convenient location on NY-25A, typically within a shopping plaza, ensures easy access and ample parking, which is a major draw for busy New Yorkers looking for a quick and delicious stop.
While a single review mentioned a less-than-perfect experience with a specific sweet pretzel, the overwhelming positive feedback highlights the core strengths of this establishment: the "super nice and friendly" staff, including the "wonderful guy" owner Nick, create a welcoming and pleasant atmosphere that significantly enhances the customer experience. This personal touch fosters a sense of community that locals truly appreciate. More importantly, the enthusiastic "OMG best pretzel and dip I ever had" review underscores their ability to deliver truly exceptional products that can quickly become a "new favorite place" for many. With a wide variety of freshly baked soft pretzels, specialty items like pretzel dogs, and a diverse selection of dips, Philly Pretzel Factory provides a versatile menu suitable for a quick snack, a fulfilling lunch, or even catering for local events and gatherings. For New Yorkers seeking authentic, high-quality soft pretzels served with a smile, this Rocky Point location is a compelling choice, solidifying its place as a valued part of the local culinary landscape.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pick-up
- On-site services
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
OMG best pretzel and dip I every had. Nick the owner what a wonderful guy. My new favorite place. LOVE LOVE LOVE them.
Jun 24 · kinjal patelI got the pretzel party tray and the mini hot dogs and it was the most perfect app before the meal! Ordering was easy and it was ready for the time I wanted. Packaged and easy to go! Big hit at the party and the salted caramel dip is chefs kiss👌🏼
Jul 13 · Jackie MSanitery issues!!! :-(They just opened at 10am this morning. :-) The pretzels were fresh and delicous.Here is why I only gave two stars:The coneyor belt was putting out pretzel dough. The pile was over flowing. I was not in a rush, I let her know that the pile was over flowing. She ran over there, she dIdnt have gloves after she just handled cash form the previous customer and pushed the pile down. I said, no gloves?and you squished the dough together. She said, Well?!?!?She then put one glove on went back and picked up the pile. She moved it to a different area with one glove but used two hands. She had to use two hands it was a big pile. Please let your employees know to always use proper health protocol. Another thing: if you do have gloves on while handling money or the register change those gloves out when handling food.
May 12 · Heidi Burmann⚡ Lisa - Awesome Service all the time!!! Fabulous Pretzel products! Friendly, quick & efficient staff. They even gave me a complimentary pretzel on their annual Pretzel day. The owner is so nice & concerned about their online order's efficiency. Way to Be Philly Pretzel! They even got individual pretzels on the checkout counter at Rocky Point Handy Pantry! Yeah!Go Philly Pretzel GO!!!- Lisa Lichelle ✨
May 20 · Lisa LichelleCompare another bakery nearby
Sorted by geographic proximity from this bakery.












This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
