$5 for 4 mini pretzel dogs, when the cup was full before he took it out of the warmer, get home to eat them and they are literally hard and inedible. Then the mini cinnamon sugar ones were soft and actually edible….. until there’s been a hair on every single one? I tried to call to complain before leaving a bad review but the phone just goes straight to voicemail. Very disappointed.
Jan 8 · jasmin spruellPhilly Pretzel Factory
201 N Truman Blvd, Crystal City, MO 63019, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 201 N Truman Blvd, Crystal City, MO 63019, USA
- Phone
- (636) 638-1208
- Website
- Visit official site
- Rating signal
- 3.0 from 81 recorded reviews
Listed operating hours
- Monday10:00 AM – 6:00 PM
- Tuesday10:00 AM – 6:00 PM
- Wednesday10:00 AM – 6:00 PM
- Thursday10:00 AM – 6:00 PM
- Friday10:00 AM – 6:00 PM
- Saturday10:00 AM – 6:00 PM
- Sunday10:00 AM – 4:00 PM
About and visit notes
### Introduction / Overview: Crystal City’s Dedicated Pretzel Specialist
For Missouri residents seeking the distinctive taste and convenience of fresh, hand-twisted pretzels, Philly Pretzel Factory in Crystal City offers a unique and specialized bakery experience. Located centrally on N Truman Blvd, this establishment operates as a hybrid business—a Bakery, a full-service Caterer, and a Wholesale bakery—focusing entirely on the versatile pretzel product and its popular variations.
While traditional bakeries offer cakes and pastries, Philly Pretzel Factory is dedicated to perfecting the soft pretzel, providing a savory and sweet snack solution that is perfect for on-the-go enjoyment, office lunches, or large-scale events. Their menu is built around the classic, freshly baked pretzel, complemented by an array of specialty dipping sauces and creative pretzel-based products like the popular Pretzel Dog and Rivet bites.
The business model is tailored for high-volume service and maximum convenience for the local Missouri user, offering Delivery, In-store pickup, and Takeout options. This focus on efficiency, combined with its specialized product line, positions the Crystal City location as the premier local source for quick, salty snacks and large-format pretzel catering for parties and corporate events. While quality is paramount, and the intent is to serve fresh products, the business is dedicated to accessibility and making the ordering process simple for all customers.
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### Location and Accessibility: Right in the Heart of Crystal City, MO
The Philly Pretzel Factory is conveniently located at 201 N Truman Blvd, Crystal City, MO 63019, USA. This address places the bakery on a major street in Crystal City, ensuring simple navigation and quick access for residents throughout Jefferson County and the surrounding Missouri areas. Its central location makes it an ideal stop for a "Quick visit," allowing customers to efficiently pick up a single pretzel or a large catering order.
Accessibility is a strong feature of this location. The establishment provides both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that all customers, regardless of mobility, can easily access the building and their orders. The inclusion of a Free parking lot further enhances convenience, eliminating hassle when picking up large party trays or bulk Wholesale bakery orders.
The business is also equipped for modern convenience when it comes to payment, accepting Credit cards, Debit cards, and NFC mobile payments. This commitment to efficient service, combined with its accessible location on N Truman Blvd, is designed to make it the most convenient option for soft pretzel needs in the Crystal City area.
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### Services Offered
Philly Pretzel Factory specializes in a focused menu centered around its unique dough products, providing services across retail, catering, and wholesale:
- Signature Fresh Pretzels: Offering the classic, hand-twisted soft pretzels, available individually or in bulk quantities, such as the 3 Pretzels ($4.74), 25 Crowd Pleaser ($30.00), or 50 Pretzels ($48.00). Also includes the seasonal Pretzel Heart Shaker ($7.13) and Heart Pretzel ($1.80).
- Specialty Pretzel Products: Creative options that go beyond the basic pretzel, including savory items like the popular Pretzel Dog ($4.74), Mini Dog Cup ($5.94), Bratwurst Pretzel ($4.74), and Salsiccia Pretzel ($4.74).
- Pretzel Bites (Rivets): Offering easy-to-share bite-sized pieces perfect for snacking, available in a Rivet Box ($9.00), a large Rivet Bucket ($20.40), or a sweet Cinnamon Rivet Shaker ($5.40).
- Extensive Dipping Sauce Options: A wide variety of savory and sweet dips available in both small ($1.50) and large ($4.80) sizes, including Nacho Cheese, Super Hot Mustard, Brownie Batter, Cinnamon Dip, and Honey Mustard. Bottles of specialty mustards are also available for purchase to take home.
- Catering and Party Trays: Specialized options for events and large groups, such as the Large Rivet Tray ($48.00), Small Rivet Tray ($36.00), All Mini Dogs ($78.00), and the mixed Mini Dogs & Rivets ($54.00).
- Beverages: A wide selection of bottled and fountain drinks, including various Pepsi and Mt Dew products, Pure Leaf Tea, and a variety of flavored Frozen Lemonade options (Blue Raspberry, Cherry).
- Convenience Services: Providing Delivery, In-store pickup, and Takeout to ensure that customers can access their orders through their preferred method.
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### Features / Highlights
Philly Pretzel Factory’s commitment to specialization and volume service offers several key highlights for Missouri customers:
- Specialized Product Line: Focusing exclusively on pretzels and pretzel-based products allows the bakery to become the local expert in this niche. The wide variety of specialties, from savory Bratwurst Pretzels to sweet Cinnamon Rivets with Brownie Batter dip, ensures there is a pretzel for every craving.
- Volume Catering Expertise: Operating as a Caterer and Wholesale bakery, the Crystal City location is uniquely equipped to handle large orders for parties, corporate events, and school functions, with specialized, pre-packaged Party Trays that simplify event planning.
- Convenient Accessibility: The combination of Delivery, In-store pickup, and Takeout options maximizes convenience for busy Missouri residents. Coupled with Wheelchair accessible features and Free parking lot, it’s built for efficient customer flow.
- Quick Snack Focus: The menu design, with options like the Rivet Box and the emphasis on a "Quick visit" for individual pretzels, makes it an ideal local destination for an immediate snack or lunch.
- Extensive Dipping Sauce Menu: The sheer variety of dipping sauces, available in both small and large quantities, allows for a highly customized eating experience, differentiating the product from simple, unadorned pretzels.
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### Contact Information
For placing an order, inquiring about wholesale options, or setting up a catering tray delivery for your next Missouri event, please contact Philly Pretzel Factory in Crystal City:
Address: 201 N Truman Blvd, Crystal City, MO 63019, USA
Phone: (636) 638-1208
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### What is Worth Choosing
For Missouri residents in the Crystal City area, choosing Philly Pretzel Factory is a choice for highly specialized, versatile catering and quick-service convenience. It is worth choosing because it provides a unique product that fills a specific need—the soft pretzel—better than a general-purpose bakery or deli could.
The business shines brightest in its catering capacity. If you are hosting an event, the ability to order pre-arranged Party Trays with specialty items like Mini Dogs & Rivets simplifies the menu planning immensely, offering a crowd-pleasing, less traditional alternative to sandwiches or pastries. Furthermore, its classification as a Wholesale bakery suggests a capability for reliable, high-volume orders for organizations and businesses.
From a daily convenience standpoint, the combination of Delivery and easy, accessible Takeout makes it the perfect stop for a savory or sweet snack break. The extensive beverage list and the variety of dips (from Nacho Cheese to Brownie Batter) ensure that every individual craving is met quickly and efficiently right here on N Truman Blvd. You choose Philly Pretzel Factory when you need a fun, fast, and satisfying specialized product, especially for group events.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
It was my first time ordering from this restaurant. The order was ready sitting on the counter wide open. The pretzels were so hard. The pretzels were clearly reheated and not fresh. How hard is it to take time and make fresh pretzels. People aren't going to spend there hard earned money on stale food that is being sold and over priced. I want a refund or my order remade with truly fresh pretzels. Are they frozen and not fresh at all?
Apr 24 · Aurellia DavisDisappointment factory. Cold hard pretzels, stone cold pretzel dog. Here’s hoping I don’t get sick. The only stars this place gets are because the girl behind the counter was nice. Every other pretzel, including frozen ones I microwave myself, are better than this. Boo.
Jun 11 · Joel SomeoneStore hours are M-Sa 10-6 and Sun 10-4 as advertised online and on their door. I arrived Sunday at 10:15 and it was closed. No one answered the phone or the door when I knocked on it. Extremely disappointed and frustrating.
Aug 10 · PatrickAbsolute joke of an establishment. Please hire better more friendly staff.Patiently waited in line while listening to the cashier complain about her day and how busy it was. Just to be rudely told that I couldn’t place an order because they were too busy fulfilling online orders. I would have had zero issue if there was a sign on the door stating such, but this being my first impression of a business I wanted to support— I’m beyond disappointed.Do better and maybe hire less miserable staff.
Dec 24 · Phoebe RichardsonCompare another bakery nearby
Sorted by geographic proximity from this bakery.
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.












