BAKERY PROFILE

Philly Pretzel Factory

★ 4.047 recorded reviews$

Pineland Plaza Shopping Center, 617 Stokes Rd, Medford, NJ 08055, USA

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Philly Pretzel Factory
PLAN THE VISIT

Essential details

Address
Pineland Plaza Shopping Center, 617 Stokes Rd, Medford, NJ 08055, USA
Phone
(609) 953-6773
Website
Visit official site
Rating signal
4.0 from 47 recorded reviews
HOURS

Listed operating hours

  • Monday7:00 AM – 6:00 PM
  • Tuesday7:00 AM – 6:00 PM
  • Wednesday7:00 AM – 6:00 PM
  • Thursday7:00 AM – 6:00 PM
  • Friday7:00 AM – 6:00 PM
  • Saturday8:00 AM – 5:00 PM
  • Sunday9:00 AM – 4:00 PM
About and visit notes

### Introduction / Overview: A New Jersey Staple for Soft Pretzels

While New Jersey has a rich tradition of classic bakeries, there's a unique and equally beloved niche reserved for the soft pretzel—a handheld delicacy perfect for everything from a quick snack to a major party centerpiece. The Philly Pretzel Factory in Medford, NJ, stands as the premier local destination for this iconic treat. Located within the bustling Pineland Plaza Shopping Center, this location is dedicated to delivering fresh, delicious, and perfectly baked soft pretzels and related specialty items to the Burlington County area.

The business operates with a three-fold specialty: it is a dedicated Bakery focusing on its core product, a full-service Caterer for events big and small, and a Wholesale bakery supplying large quantities for businesses or high-volume orders. This versatility allows the Medford location to serve the local community on every level, whether you're craving a single pretzel for a midday snack or need a massive order of one hundred pretzels ($51.75) for a school function or corporate gathering. Their operational efficiency is geared towards both the spontaneous "Quick visit" customer and those with large, scheduled needs, which may sometimes require an "Appointment required" for major catering jobs.

The menu extends beyond the simple salted pretzel, offering a variety of baked specialties like Mini Cheesesteaks, Pretzel Dogs, and the popular Rivet Shaker pretzel bites. This dedication to a specific, high-demand product, backed by convenience and large-scale capacity, makes the Philly Pretzel Factory a distinctive and essential component of the local New Jersey food scene, providing a delicious taste of this regional favorite right here in Medford.

***

### Location and Accessibility: Right Off Stokes Road in Medford, NJ

Finding the Philly Pretzel Factory is simple, thanks to its prime placement within a well-known retail hub in Medford. The shop is conveniently situated at: Pineland Plaza Shopping Center, 617 Stokes Rd, Medford, NJ 08055, USA.

The location in a prominent shopping center is a major advantage for New Jersey customers, offering easy access and reliable amenities. Parking is straightforward, and the facility ensures comfortable access for all patrons. Key accessibility features include:

  • Wheelchair accessible entrance: Ensuring a smooth and barrier-free entry into the store.
  • Wheelchair accessible parking lot: Providing designated spaces for easy access directly from the vehicle.

The presence of Wi-Fi as an amenity also caters to customers who may wish to grab a quick coffee or Rivet Shaker and catch up on emails. Its position within Pineland Plaza means patrons can easily combine their pretzel run with other errands, optimizing their time—a value highly appreciated by busy South Jersey shoppers.

***

### Services Offered: Speed, Volume, and Convenience

Philly Pretzel Factory's service model is built for the rapid demands of a high-volume product, while also scaling up to meet major catering needs. Their extensive list of service options covers nearly every scenario for the New Jersey customer:

  • Takeout / In-store pickup: The primary and fastest service options for quickly grabbing individual pretzels or pre-ordered boxes.
  • Delivery: Offering the ultimate convenience of having fresh pretzels delivered directly to homes or businesses, making office catering simple.
  • Onsite services: While typically a takeout location, this service option relates to their capacity to serve at large events or provide services beyond simple delivery.
  • Catering and Wholesale: Functioning as both a Caterer and a Wholesale bakery, they handle high-volume orders, from the 25-piece "Crowd Pleaser" ($18.40) to large Party Trays and 100-pretzel boxes ($51.75).
  • Quick visit Planning: The business is optimized for speed and efficiency, perfect for customers making a fast stop.
  • Appointment required: This planning option applies specifically to large-scale catering or wholesale orders, ensuring the staff can dedicate the necessary time and resources to fulfill major requests accurately.
  • Payment Flexibility: Accepts all major modern payment methods, including Credit cards, Debit cards, and NFC mobile payments.

***

### Features / Highlights: The Menu of Soft Pretzel Perfection

The primary highlight of the Philly Pretzel Factory is the quality and sheer volume of its pretzel-based products. The menu is highly specialized, offering deep variety within its core expertise:

  • Volume and Value Pricing: The more you buy, the more you save. Pricing ranges from a single pretzel ($1.15) to 15 Pretzels ($10.35) and a bulk order of 100 Pretzels ($51.75), making it the most cost-effective solution for large-group snacking in the area.
  • Specialty Savory Pretzels: The shop goes far beyond the basic pretzel knot, offering highly popular items like the Pretzel Dog ($3.60), the Spicy Pretzel Sausage ($3.45), and the cheesy, savory Pepperoni Melt ($5.18).
  • Rivet Excellence: The small, bite-sized pretzels, known as "Rivet" pretzels, are a major feature, sold in shakers ($3.45), boxes ($6.90), and large buckets ($14.95). These are perfect for snacking and dipping. They also offer a Cinnamon Rivet Shaker ($5.00) for a sweet treat.
  • Full Catering and Party Trays: For any New Jersey event, their Party Trays are a standout feature. Options include the Small or Large Rivet Tray ($36.80 / $47.15), and specialty trays featuring Mini Dogs ($74.75), Mini Cheesesteaks ($103.50), or combined trays like Mini Dogs & Rivets ($51.75), making event planning easy.
  • Lunch Specialties: They offer unique lunch options wrapped in soft pretzel dough, most notably the Mini Cheesesteaks ($6.04), which provide a satisfying, handheld version of a regional favorite.
  • Beverage Selection: The drinks menu ensures complete refreshment, offering a variety of bottled options including Pure Leaf Tea, Brisk, Rockstar, and the unique Kickstart energy drink ($3.45).

***

### Contact Information: Get Your Pretzels Today

For New Jersey customers looking to place an order, whether for a quick pickup or a large catered event, here is the essential contact information for the Medford location:

  • Address: Pineland Plaza Shopping Center, 617 Stokes Rd, Medford, NJ 08055, USA
  • Phone Number (Primary): (609) 953-6773
  • Phone Number (Mobile): +1 609-953-6773

Customers planning large orders are reminded that the "Appointment required" note means it is best to call ahead to ensure timely fulfillment of catering requests.

***

### What is Worth Choosing: The Value of Specialized Pretzel Service

For New Jersey residents, choosing the Philly Pretzel Factory in Medford is choosing a specialized, reliable, and high-value source for soft pretzels and party foods. The primary reasons why this business is worth choosing include:

Firstly, Unbeatable Volume and Catering Capability. The ability to easily purchase 25, 50, or 100 fresh pretzels, along with professional party trays featuring Mini Cheesesteaks and Mini Dogs, establishes this location as the definitive catering solution for casual events, parties, and office meetings in Burlington County. This high-volume capacity is a tremendous time-saver for event planners.

Secondly, Product Specialization and Variety. The focus on pretzels as a core product ensures expertise and freshness. The expansive menu of pretzel derivatives, including the savory Pretzel Dog and Pepperoni Melt, offers far more variety than a general bakery, giving customers unique and satisfying grab-and-go lunch options.

Thirdly, The Convenience of Multi-Service Options. The availability of Delivery, In-store pickup, and Takeout, combined with a design optimized for a Quick visit, ensures that customers can get their fix with minimal fuss. While one customer noted a negative delivery experience regarding packaging integrity, this feedback specifically addresses the delivery service (DoorDash) and not the product quality itself, which another review enthusiastically praised by wishing for more locations in Florida.

Ultimately, the Philly Pretzel Factory in Medford offers a specialized, high-value, and convenient bakery experience, serving a unique and beloved product with the professionalism and service options required by the busy New Jersey consumer. It's the perfect stop for a quick bite or your next big party.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • In-store pickup
  • Onsite services
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Amenities

  • Wi-Fi
  • Wi-Fi

Planning

  • Appointment required
  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

price 4dog 3area 2
★ 2.0

Will not order again from pretzel factory, I had DoorDash deliver my food. The bag was wide open, not seal close. 1/29/25This is the first delivery from DoorDash was always taped close, staple close. I threw the bag out in the trash. I didn’t even want to touch the food inside of it..

Jan 29 · Frank DeBella
★ 5.0

Need one in Florida. Correction... Need many in Florida

Jul 22 · Jacinta Kavanaugh
★ 1.0

When you have teenage boys running your business there’s bound to be issues. Maybe hire some adults who know what they’re doing? They charged me twice for my order and then couldn’t figure out how to issue a refund. How do you get a new system and no one knows how to use it? Lol maybe get some training on it beforehand. Also - terrible customer service , for the inconvenience the least you could do is offer some free pretzels or something for YOUR mistake

Jul 22 · Christina Coleman
★ 3.0

Did a catering order and everything went fine. When I picked up the items though and when I asked for more outside my order the young man behind the counter rolled his eyes and then slammed the bag down on the counter as if me asking for more items and making the store money was an inconvenience to him. Still a good spot though to grab Philly pretzels for a snack or party.

Jul 27 · Dan Romeyn
★ 1.0

This store just refused service to a me as a disabled person with a service dog! I was told to put my dog outside before they could hand me a darn pretzel! I offered my documentation but noooo. This is the only business that has treated me this way, my dog & I have been to restaurants, grocery stores etc. and were warmly welcomed,, but not here. If your disabled don’t bother stopping here😡

Oct 21 · Debbie Anne
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Details
About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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