Asked for hot dog and got a hot sausage they lady seen miserable ya could do better like the other pretzel factory’s with great service
Jul 21 · Joseph WeitzmannPhilly Pretzel Factory
1749 Street Rd, Bensalem, PA 19020, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 1749 Street Rd, Bensalem, PA 19020, USA
- Phone
- (215) 245-4445
- Website
- Visit official site
- Rating signal
- 4.0 from 185 recorded reviews
Listed operating hours
- Monday6:00 AM – 6:00 PM
- Tuesday6:00 AM – 6:00 PM
- Wednesday6:00 AM – 6:00 PM
- Thursday6:00 AM – 6:00 PM
- Friday6:00 AM – 6:00 PM
- Saturday6:00 AM – 6:00 PM
- Sunday7:00 AM – 5:00 PM
About and visit notes
Introduction / Overview
In Pennsylvania, especially in the Greater Philadelphia area, the soft pretzel is more than just a snack—it is a cultural institution. Philly Pretzel Factory at 1749 Street Rd in Bensalem maintains this proud tradition, serving the local community with fresh, hand-twisted pretzels baked daily. Categorized officially as a Bakery, a Caterer, and a Wholesale bakery, this location is perfectly poised to fulfill any pretzel need, from a quick personal treat to mass catering for large events, embodying a core part of the region's culinary identity.
The appeal of this specific Bensalem location is rooted in its dedication to freshness, quality, and variety. The classic soft pretzel, available individually or in large counts like 10, 20, 50, or even the indispensable 25 Crowd Pleaser package ($24.00) which includes a bottle of mustard, is a staple for local offices, schools, and family gatherings. Beyond the traditional knot, the menu expands into delicious specialty items like the Pretzel Dog ($3.90), a beloved classic, and the savory Pork Roll ($6.60) wrapped in pretzel dough, providing a true taste of local flavor innovation. The bakery also offers a fun and efficient way to enjoy pretzels with options like the Rivet Bucket ($24.00) and Rivet Shaker ($5.31), paired with an impressive selection of over ten specialty dips, ranging from classic mustards to sweet confectionery options like Brownie Batter and Butter Cream. This rich menu confirms its role as a versatile and essential destination for quick, satisfying, and authentically Philadelphian fare.
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Location and Accessibility
The Philly Pretzel Factory in Bensalem is situated at a highly accessible location on Street Road, a major corridor for Bucks County. Its address is 1749 Street Rd, Bensalem, PA 19020, USA.
# Contact Information
For single orders, bulk purchasing, or booking catering, local Pennsylvania customers can reach the store via:
Phone: (215) 245-4445
Mobile Phone: +1 215-245-4445
The operating hours for in-store purchases are specifically designed to meet the community's demand for fresh pretzels early in the day, remaining open through the afternoon: Monday through Saturday from 6:30 AM to 5:30 PM, and Sunday from 7:30 AM to 4:30 PM. These early morning hours make it ideal for picking up a breakfast tray for the office or school event. The store’s setup prioritizes convenience and accessibility, catering perfectly to the busy Pennsylvania patron looking for a Quick visit. Key features include a Wheelchair accessible entrance and a Wheelchair accessible parking lot. Transactions are streamlined through acceptance of all major payment methods, including Credit cards, Debit cards, and NFC mobile payments.
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Services Offered
The Bensalem Philly Pretzel Factory provides an extensive list of services, leveraging its status as a full-service Bakery and Caterer to meet the diverse needs of the local community.
- Flexible Order Fulfillment: Customers benefit from multiple convenient options, including direct Delivery to homes or businesses, In-store pickup for quick stops, standard Takeout, and specialized Onsite services, which refers to their comprehensive catering and party support.
- Daily Fresh Pretzel Sales: Offering the core product in various quantities, from a single 1 Pretzel ($1.56) to large bundles like 50 Pretzels ($36.00), ensures that the needs of both the individual snacker and the large organization are met with freshly baked goods every day.
- Gourmet Dipping Sauce Menu: The bakery provides an unparalleled selection of dips in both small (Sm) and large (Lg) sizes. This includes savory options like Yellow Mustard ($0.63 Sm), Cheddar Cheese ($0.93 Sm), and three levels of heat: Spicy Mustard, Super Hot Mustard, and Honey Mustard. Sweet dips transform the pretzel experience into a dessert, with flavors like Brownie Batter, Butter Cream, Cinnamon Dip, Salted Caramel, and even the seasonal Pumpkin dip.
- Comprehensive Party and Catering Services: As a dedicated Caterer and Wholesale bakery, they specialize in bulk sales for events. This includes specialized party trays that serve crowds, such as the Mini Pretzel Tray ($60.00), the all-beef All Mini Dogs tray ($93.75), and the popular combined Mini Dogs & Rivets tray ($72.00). The 25 Crowd Pleaser package ($24.00) is a readily available, high-value option for casual gatherings, including the pretzels and a bottle of mustard.
- Specialty Products: Services extend beyond the classic pretzel to include stuffed and unique items, such as the Pretzel Dog and 2 Pretzel Dogs ($5.19), the regionally famous Pork Roll pretzel ($6.60), and various bite-sized formats like the Rivet Bucket and Mini Pretzels by the row. They also offer the heart-shaped Heart Pretzel ($2.00), perfect for special occasions or declarations of love.
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Features / Highlights
This Bensalem location’s success and popularity in the Pennsylvania community are built on a blend of culinary focus, service excellence, and logistical convenience.
- Authentic Philadelphia Heritage: The establishment’s commitment to the classic, hand-twisted soft pretzel is its defining feature. It offers a tangible piece of local culinary heritage, ensuring that a pretzel from this factory "tastes like home" to long-time Pennsylvania residents, as noted by the parent brand’s commitment to quality.
- The 'Crowd Pleaser' Value: The readily available 25 Crowd Pleaser package ($24.00) is a standout feature for local customers. This bundle offers an efficient and economical solution for feeding a small group, making the Bensalem Philly Pretzel Factory the go-to choice for last-minute office lunches, kids' sporting events, or impromptu neighborhood parties.
- Unrivaled Dip Variety: The enormous selection of dips is a major highlight, allowing customization for every palate. The range from sweet (like Brownie Batter, Cookies & Cream, and Butter Cream) to intensely savory or spicy (Super Hot Mustard, Spicy Mustard, Melted Cheddar Cheese) ensures that the pretzel can be enjoyed as a savory snack, a meal, or a dessert.
- Focus on Customer Experience: The team prioritizes a friendly, professional interaction. One reviewer explicitly praised the service: "was greeted exuberantly by Lauren. She was so pleasant and efficient," highlighting the positive impact of exceptional customer service on the start of a day for local workers enjoying a pretzel breakfast. This contrasts with a mention of an occasional instance of lackluster service, suggesting a commitment to continuous improvement in customer interaction.
- Comprehensive Event Catering: The ability to provide large Party Trays that feed 20-25 guests, including options like Mini Cheesesteaks & Rivets (mentioned in search results) and All Mini Dogs ($93.75), positions the Bensalem branch as a key catering partner for large local events, from corporate functions to significant family milestones.
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What is worth choosing
For residents and businesses in Bensalem, PA, and the surrounding areas, Philly Pretzel Factory at 1749 Street Rd is unequivocally worth choosing for its authentic product, exceptional value, and comprehensive catering capabilities. It is more than just a place to buy a pretzel; it is a vital part of the local community’s event and daily snack infrastructure.
The primary reason to choose this local favorite is the combination of its role as a specialized Bakery producing fresh pretzels every morning and its function as a full-scale Caterer. Whether you need a simple breakfast of pretzels for your office with an enthusiastic greeting from staff like Lauren, or a massive Large Rivet Tray for a weekend gathering, this location delivers quality, convenience, and true local flavor. The extensive selection of specialty dips, including the highly sought-after sweet dips, makes every purchase customizable and exciting. For any occasion, from a small family treat—utilizing the early morning hours and Quick visit convenience—to large-scale event catering with the budget-friendly 25 Crowd Pleaser option, the Philly Pretzel Factory in Bensalem remains the premier, most reliable choice for the quintessential Pennsylvania soft pretzel experience.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Stopped at Street Rd. Pretzel Factory this morning; was greeted exuberantlyby Lauren. She was so pleasant and efficient. What a nice start to the first day of summer! Folks at my workplace are now enjoying a delicious pretzel breakfast. Thank you Lauren and bakers at Pretzel Factory Street Rd. Happy Summer!
Jun 21 · mary pCan't tell you how it tastes, didn't get that far. Went in and ordered a salted pretzel, they didn't have any. Ordered a pizza/pepperoni thing that's on the menu, didn't have it. Our only option were the mini unsalted pretzels. Pretty wild this place was out of almost all pretzels, when they literally only sell pretzels. She didn't even say she could make some, or how long it would be until some would be ready. Nobody else was in there, I see why. We left without anything.
Jun 8 · Nikki BrikksStopped by before an Eagles game and got some super fresh pretzels. Very good stuff and very good service.
Sep 25 · Osaurus GI live in Florida every time I visit Philadelphia I have to bring back a lot of pretzels home. I love them. Made a mistake and had my mustard in my carry-on and they took it. My wife had the hot and spicy mustard but her was in the suitcase that was check in. I will be there on Sunday 31 to get my pretzel
Jul 8 · Robert ShieldsCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
