I nearly had to sue them for my botched wedding cake. They messed up my cake TWICE. I asked for a cake with a long gold bow and ombre rosettes from pink to red. The day before my wedding I went to pick up the cake and the colors were pink, red and brown. I showed them the photos and the woman who helped me went over everything and said they would fix it and deliver it the next day.My wedding day comes and they drop of my cake without a cake box. The colors are now pink, blue and purple. Where did those colors come from?? My long gold bow was also much shorter. I called immediately and was told that something would be worked out. I spoke with them soon after and they offer me $85 on a nearly $300 cake! I tried to compromise and ask for half of the money back. They said no because we had eaten it. It was my wedding day! What was I supposed to do? They were firm on only refunding me $85. So I let them know, through certified mail, that I would be pursing this in small claims court and that by law I would be entitled to the entire cost of the cake plus extra. That's when I finally heard from them. They offered me another $70. The same total amount that I had proposed 5 months earlier as a compromise! And yes, it took nearly 5 months to resolve this!I was a very loyal customer up until that point. I had been going there for over 6 years at that time. I would drive all the way from Roxbury to get their pastries and I always ordered cakes from them. I also recommended them to everyone. However, on the phone it was clear that they just wanted to give me some money to go away and didn't care for my return business. I swore they wouldn't get another dime out of me after that awful experience. Stay away from businesses like this that don't value you as a customer and provide terrible customer service.Photos of reference cake and what I actually got.
Jan 31 · Isis HaratySpinelli's Pasta And Pastries
282 Bennington St, Boston, MA 02128, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 282 Bennington St, Boston, MA 02128, USA
- Phone
- (617) 567-1992
- Website
- Visit official site
- Rating signal
- 4.0 from 559 recorded reviews
Listed operating hours
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- Saturday8:00 AM – 6:00 PM
- Sunday8:00 AM – 5:00 PM
About and visit notes
Nestled in the heart of East Boston, Spinelli's Pasta And Pastries has been a familiar name and a local institution for residents seeking authentic Italian flavors and freshly baked delights. Established by the Roberto Family in 1983, this multi-faceted establishment has grown from a local pasta shop to a renowned bakery and purveyor of prepared take-out items, also offering extensive catering services. For those in Massachusetts looking for a taste of traditional Italian culinary heritage, Spinelli's offers a wide array of options that speak to decades of dedicated craftsmanship.
Spinelli's is more than just a bakery; it's a hub for Italian specialties. While it’s celebrated for its pastries, the business also prides itself on its homemade fresh pasta, including ravioli, fusilli, gnocchi, and cavatelli. This dual focus on both savory and sweet Italian traditions sets it apart, offering a comprehensive culinary experience. From daily pastries that bring a touch of sweetness to your day to pasta dishes that evoke the comfort of a home-cooked meal, Spinelli's aims to provide a genuine slice of Italy right here in Massachusetts. Their long-standing presence in the community speaks to their commitment to offering quality products, evolving over the years to meet the diverse needs of their loyal customer base.
Spinelli's Pasta And Pastries is conveniently located at 282 Bennington St, Boston, MA 02128, USA. This address places it firmly in East Boston, a vibrant and historic neighborhood known for its strong Italian-American roots and community feel. For locals, finding Spinelli's is often a straightforward journey, whether driving or utilizing public transportation.
East Boston is well-connected within the Greater Boston area. The bakery is accessible via several major roads, and street parking is often available, which is a definite plus in a city like Boston. For those preferring public transport, the MBTA Blue Line serves East Boston, with several stations within a reasonable distance, making it convenient for residents from various parts of Massachusetts to visit. The neighborhood itself offers a rich tapestry of local businesses, and Spinelli's stands as a proud part of this vibrant local economy, making it a familiar and easy destination for many. Its presence in Day Square, a central area of East Boston, further solidifies its accessibility for daily visits or special pickups.
Spinelli's Pasta And Pastries offers a broad range of services, catering to both everyday cravings and special events.
Retail Bakery and Deli Sales: Customers can visit the shop in person to purchase a wide selection of freshly baked pastries, including traditional Italian favorites like cannoli and sfogliatelle. The deli section also offers authentic Italian cold cuts, imported olives, and house-made fresh vegetable salads.
Homemade Pasta: Spinelli's is famous for its fresh, homemade pasta, which can be purchased for cooking at home. They also offer lasagna and manicotti dough, as well as durum semolina and fresh ricotta by the pound for those who prefer to make their own pasta from scratch.
Prepared Foods and Take-Out: Beyond fresh pasta and pastries, Spinelli's offers a variety of ready-to-eat Italian dishes, perfect for a quick meal or a convenient family dinner. Their menu includes hot and cold sandwiches, salads, soups, and various pasta favorites like Chicken, Ziti, and Broccoli Alfredo.
Specialty Cakes: They provide custom cake orders for special occasions such as weddings, birthdays, and other celebrations. It is advisable to call ahead to discuss specific design and flavor requests.
Catering Services: Spinelli's offers extensive catering options for events of all sizes, from private parties to corporate meetings. Their catering menu includes a wide array of beloved Italian dishes, such as eggplant parmesan, chicken parmigiana, meatballs, and various pasta dishes. This service extends beyond just the East Boston location, leveraging their function facilities in East Boston and Lynnfield.
Online Ordering and Delivery: For convenience, Spinelli's often partners with third-party delivery services, allowing customers to order their favorite items for delivery or in-store pickup, making it easier to enjoy their offerings from the comfort of home.
Spinelli's Pasta And Pastries distinguishes itself through several key features and highlights that have contributed to its enduring popularity in the Massachusetts community.
Long-Standing Family Business: Established in 1983 by the Roberto Family, Spinelli's has a rich history rooted in local tradition. This family ownership and operation contribute to a sense of community and dedication often appreciated by locals.
Dual Specialization (Pasta & Pastries): Unlike many bakeries that focus solely on sweets, Spinelli's offers a comprehensive Italian culinary experience by excelling in both homemade pasta and traditional pastries. This makes it a versatile stop for full meals, ingredients, or just a treat.
Authentic Italian Offerings: The bakery is committed to providing authentic Italian flavors, from their classic cannoli and sfogliatelle to savory items like pizza chiena and wheat pie. Their reliance on traditional recipes resonates with customers seeking genuine Italian tastes.
Variety of Baked Goods: While some experiences with specialty cakes may vary based on customer expectations, Spinelli's generally offers a wide variety of baked goods that are visually appealing and cater to diverse preferences, often drawing praise for items like lobster tails and other skillfully crafted pastries.
Extensive Catering Menu: Their robust catering service offers a broad selection of Italian dishes, making them a popular choice for events. This demonstrates their capability to handle large orders and deliver consistent quality for various occasions.
Community Involvement: As a long-established local business, Spinelli's has demonstrated a commitment to its community. During challenging times, they adapted their services to support local needs, including providing meals for frontline workers and collaborating on community programs, which further solidifies their role as a neighborhood institution.
For those in Massachusetts wishing to connect with Spinelli's Pasta And Pastries, here is their contact information:
Address: 282 Bennington St, Boston, MA 02128, USA
Phone: (617) 567-1992
Spinelli's Pasta And Pastries holds a significant place in the East Boston community and beyond, making it a highly suitable establishment for locals across Massachusetts. Its decades-long presence and evolution from a simple pasta shop to a versatile bakery and catering service reflect its deep roots and adaptability. For residents, Spinelli's offers the convenience of a one-stop shop for authentic Italian staples, from freshly made pasta to comforting pastries and prepared meals, making everyday cooking and special occasions easier and more delicious.
While individual experiences with customized orders, such as complex wedding cakes, might highlight areas where communication and execution can be challenging, the overall consensus for their core products – daily pastries, homemade pasta, and traditional Italian dishes – remains strong. Many customers have expressed long-standing loyalty, recommending Spinelli's for years due to the quality of their traditional Italian fare. The commitment of the Roberto Family to their business, and their historical role in the community, contribute to a sense of reliability and comfort for local patrons. Spinelli's is where many Massachusetts residents go for a taste of tradition, for those cherished Italian flavors that evoke memories and create new ones, solidifying its role as a beloved neighborhood cornerstone.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pick-up
- On-site services
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- SNAP/EBT
- Credit cards
Parking
- Free of charge street parking
- Free parking lot
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
The pizza chiena did not have any egg in it. It was all cheese and some meat. The wheat pie however was fantastic. Cannoli and sfogliatelle were also good.
Apr 22 · Mike CFood was watered down and salty the chicken parmigiana was made with chicken thighs The chicken masala was salty and soggy I grew up in East Boston. My whole life was one of my favorites. But what ever The cooks are doing they’re not doing it right My wife spent $260 on food We barely ate any of it last picture in the chicken cutlet That’s really chicken thighs pizza To me, I grew up with Italians and that is not Italian food
Dec 14 · Ganesh BoodoosinghI’ve been getting my cakes here for the last eight years and they never disappoint! Yesterday I got to work with Debbie and she was a spitfire! I needed that energy and interaction that morning. Absolutely wonderful customer service, it turned my stressful morning around! The cake was delicious as usual I got a half sheet of yellow cake with whipped cream inside and buttercream frosting! A classic that never misses and their baker is Superb! Don’t miss out on some of the best cakes in the city because you can never go wrong with Spinellis❤️
Jun 29 · Tanya JosephI recently had a rather disappointing experience at my usual go-to restaurant. Having been a loyal customer for years, I had high expectations for both the quality of service and the food. Unfortunately, my visit turned out to be a letdown on both fronts.To start with, the customer service was simply abysmal. The staff seemed disinterested and lacked the usual warmth and attentiveness. It was evident that they were in no rush to accommodate my needs or address my concerns. Thankfully the boss came along to help and that’s when all the staff started to work.Moreover, the food itself was far from satisfactory. I had ordered my favorite pasta dish, eagerly anticipating its usual deliciousness. However, when I arrived home what I had , was a plate of dry, undercooked pasta that resembled more of a culinary experiment gone wrong. The texture was disappointingly hard and the flavors were completely lacking, leaving me longing for the delightful experience I had come to associate with this restaurant. Very very disappointed. The chicken seemed to be undercooked and no flavors.Although the owner Anthony I believe his name was offered to make a new dish I couldn’t be wasting any of my time going back and forth , but I’m going to take a break from this place for now even if it’s closed to home it saddens me that I don’t want to go.
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
