BAKERY PROFILE

Sugar Shane's

★ 4.01,121 recorded reviews$1–10

398 14th St NW suite a-1, Atlanta, GA 30318, USA

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Sugar Shane's
PLAN THE VISIT

Essential details

Address
398 14th St NW suite a-1, Atlanta, GA 30318, USA
Phone
(678) 332-1391
Website
Visit official site
Rating signal
4.0 from 1,121 recorded reviews
HOURS

Listed operating hours

  • Monday11:00 AM – 11:00 PM
  • Tuesday11:00 AM – 11:00 PM
  • Wednesday11:00 AM – 11:00 PM
  • Thursday11:00 AM – 11:00 PM
  • Friday11:00 AM – 0:00 AM
  • Saturday11:00 AM – 0:00 AM
  • Sunday11:00 AM – 8:30 PM
About and visit notes

Introduction / Overview

For residents and visitors in the Georgia region, few names in the dessert world carry the buzz and reputation of Sugar Shane's. Far more than just a local bakery, Sugar Shane's has established itself as a premier dessert shop, specializing in enormous, uniquely flavored, and highly sought-after gourmet cookies and creative sweet treats. Located strategically in the vibrant Midtown/West Midtown area of Atlanta, this small business has become a beloved fixture for satisfying every type of sweet tooth, from classic cookie cravings to desires for complex, indulgent desserts.

Sugar Shane's is an all-encompassing destination for those who love high-quality baked goods. The business is categorized as a Bakery, Cake shop, Cookie shop, Dessert restaurant, and Coffee shop, showcasing its broad scope of offerings. They pride themselves on crafting delicious, high-quality cookies and brownies using premium ingredients and inventive recipes. Every dessert is made from scratch, with a dedication to achieving the perfect balance of flavor and texture, leading to what many local patrons affectionately refer to as "heavenly" bites. The cookies, in particular, are known for their size and soft, delectable texture, making them a must-try for anyone in Atlanta.

The bakery is clearly focused on being accessible and welcoming, with service options spanning dine-in, in-store shopping, and a full suite of convenient options like curbside pickup and local delivery. This versatility ensures that whether you need a quick, delicious treat on your lunch break or a custom platter of desserts for a large Georgia event, Sugar Shane's is equipped to meet your needs with friendly, exceptional service.

Location and Accessibility

Sugar Shane's is perfectly positioned to serve the high-traffic, dynamic West Midtown and Midtown neighborhoods of Atlanta.

The official address is:

398 14th St NW suite a-1, Atlanta, GA 30318, USA

This prime location within the 30318 zip code makes it easily reachable for students, professionals, and families across the city, from Downtown to the northern suburbs. The accessibility of this specific location is a clear priority for the small business, reflecting a commitment to serving the entire community. Notably, the shop provides a free parking lot for customers, which is a significant convenience in a high-density area like Midtown Atlanta.

Furthermore, Sugar Shane’s has taken extensive steps to ensure that the physical space is welcoming to all customers, including comprehensive accessibility features. The facilities include a wheelchair accessible entrance, designated wheelchair accessible parking, and a wheelchair accessible restroom, ensuring that everyone can comfortably enjoy the atmosphere and the treats inside. This attention to accessibility, combined with the convenient parking, makes Sugar Shane's a stress-free and welcoming stop for a quick visit or a leisurely treat.

Services Offered

Sugar Shane's excels in providing a multi-faceted service model that extends far beyond simple retail sales, positioning it as a full-service dessert partner for the Atlanta metropolitan area.

UL

  • Gourmet Cookie and Dessert Sales: Offering a daily rotating menu of inventive, large-format cookies, brownies (like the Caramel Cheesecake brownie), and other decadent desserts.
  • Full-Service Catering: As a certified Caterer and Catering food and drink supplier, Sugar Shane's provides dessert platters for large events, corporate meetings, parties, and special occasions across Georgia. Options often include their 'Dessert Platter' and 'Gameday Platter.'
  • Takeout and In-Store Pickup: Expedited service options, including take-out and in-store pickup, are available for customers in a hurry, perfect for the quick visit planning option.
  • Local Delivery and Curbside Pickup: Utilizing modern logistics, the bakery offers curbside pickup and delivery services, ensuring fresh treats can be enjoyed at home or work without hassle.
  • Dine-In and Coffee Shop Experience: Patrons can enjoy their treats, coffee, and other beverages in a comfortable indoor setting, complete with restroom amenities. The shop doubles as a Coffee store, allowing for perfect pairings with their gourmet desserts.
  • Specialty Cake Orders: Operating as a Cake shop, they provide custom cake orders for birthdays and other celebrations, building on their reputation for high-quality, delicious baked goods.
  • Breakfast Options: The inclusion of Breakfast in their dining options suggests a selection of baked goods or coffee shop items (such as the highly-rated Banana Crumb Bread mentioned by a customer) available for an early-day treat.
  • /UL

    Features / Highlights

    Sugar Shane's stands out in the competitive Atlanta food landscape due to a combination of product quality, inventive menu, and commitment to customer experience.

    UL

  • "Phenomenal" Gourmet Cookies: The primary highlight is the cookie selection. Customer reviews consistently praise the enormous size, fresh-baked quality, and imaginative flavor combinations. Popular signature items include Cookies 'n Cream (packed with crushed Oreos and white chocolate chips), Chocolate Chip (a classic favorite with high ratings), Banana Nut, Caramel Cheesecake Brownies, and S'mores.
  • Small Business, Big Love: As a small business, the staff and service—often specifically highlighted in reviews—are noted for being "extremely helpful, kind, and super friendly." Customers consistently feel a sense of personal care and attention in their orders, reflecting a "crafted to perfection" ethos.
  • Inclusivity and Community Focus: The establishment proudly maintains an LGBTQ+ friendly environment and is designated a Transgender safespace. This commitment to inclusivity creates a welcoming and comfortable atmosphere for all members of the Georgia community.
  • Exceptional Customer Service: Patrons frequently mention the phenomenal service, noting that staff members like "Mike" are instrumental in creating a positive experience, taking time to "carefully perfect your order(s)."
  • Variety and Innovation: The bakery offers a deep bench of desserts, constantly rotating unique flavors and options that appeal to every dessert palate, from traditional Chocolate Chip to the complex Last Bite Alone (Chocolate Base with White Chocolate Chips and Oreo Crumbs).
  • /UL

    What is Worth Choosing

    Choosing Sugar Shane's is an investment in a genuinely unforgettable sweet experience. For a local Georgian, what makes this bakery uniquely worth selecting is the perfect marriage of decadent product and unparalleled service.

    The gourmet cookies are consistently described as huge, fresh, and delicious, delivering on the promise of a true "gourmet" experience where "each gourmet ingredient shines." If you are seeking the "BEST COOKIES IN ATLANTA," as many reviews suggest, Sugar Shane's is the destination. Beyond the signature cookies, the Caramel Cheesecake brownie and the oft-praised Banana Crumb Bread show the breadth of their baking talent, proving they are masters of multiple dessert genres.

    Furthermore, the welcoming atmosphere, convenient Midtown location with free parking, and array of service options (delivery, catering, in-store pickup) remove any barriers to getting your hands on these magnificent treats. When you support Sugar Shane's, you are supporting a small business that not only delivers perfection in every bite but also cultivates a deeply inclusive and friendly space for the entire Georgia community. It’s an easy 1,000/10 recommendation for any cookie lover or sweet enthusiast in the region.

    Contact Information

    To place an order, inquire about catering, or plan your next visit to this beloved Atlanta bakery, please use the following contact information:

    UL

  • Address: 398 14th St NW suite a-1, Atlanta, GA 30318, USA
  • Phone: (678) 332-1391
  • /UL

    VISIT FEATURES

    Services and accessibility

    These attributes come from the directory record and should be confirmed when essential.

    From the business

    • Small business

    Service options

    • Curbside pickup
    • Delivery
    • In-store pickup
    • In-store shopping
    • Onsite services
    • Takeout
    • Dine-in

    Accessibility

    • Wheelchair accessible entrance
    • Wheelchair accessible parking lot
    • Wheelchair accessible restroom

    Dining options

    • Breakfast

    Amenities

    • Restroom

    Crowd

    • LGBTQ+ friendly
    • Transgender safespace

    Planning

    • Quick visit

    Payments

    • Credit cards
    • Debit cards
    • NFC mobile payments
    • Credit cards

    Parking

    • Free parking lot
    PHOTOS

    See the bakery

    VISITOR FEEDBACK

    Reviews and recurring themes

    Read individual comments as personal experiences, not verified guarantees.

    flavors 59cookies and cream 46chocolate chip 30s’mores 28betty white 24s’mores cookie 11cheesecake brownie 10mike. he 8banana pudding 8crumbl cookie 6
    ★ 5.0

    I visited Sugar Shane because I had some craving for sweet, and I ordered the Banana Crumb Bread from there, and it was absolutely delicious! The flavor was rich, moist, and perfectly sweet. My only wish is that the portion size was a bit bigger, something that fit the price, for a nice big slice would make it even better. Still, such a tasty treat that I’d definitely order again! I will return and order more. I recommend it.

    Sep 20 · Morgan Tochi
    ★ 5.0

    Mike was extremely helpful, kind, and super friendly!!! The cookies taste ABSOLUTELY phenomenal every time, and you can just sense they were made with LOVE and crafted to PERFECTION!!! Each gourmet ingredient SHINES and all the flavors melt in your mouth, so each bite is HEAVENLY! We love that the cookies are made fresh and are absolutely worth every penny!!! They always have such phenomenal service, and take their time to carefully perfect your order(s) catering to your needs and specific tastes! There is something for EVERYONE!! We HIGHLY recommend if you’re cookie lover, sweet enthusiast, or simply in the mood for a treat to suit your sweet tooth craving!! 1,000/10!!! BEST COOKIES AND TEAM EVER!

    Aug 24 · Aerin
    ★ 5.0

    MIKE! Was a phenomenal and his customer service was amazing. Warm & welcoming! He brought out fresh baked cookies. There cookies was super soft but not to sugary. My whole experience was 10/10. I recommend Banana Pudding, Strawberries (the frosting taste like strawberries)

    Jul 10 · Ambria Sawyer
    ★ 5.0

    Mike is really sweet! I had a door dash order here but had never been here before and before I left Mike offered me some cookies to try and I must say they are very delicious and sweet and so warm and gooey! It was a great experience even though it was just a late night pickup… I’m glad it happened now i can tell all my friends and family. Keep up the Great work!

    Aug 19 · Tee DaGoddess
    ★ 5.0

    My girlfriend and I have been loyal Sugar Shane’s customers for over 4 years, visiting all their locations, and every single time we leave with a smile on our faces. The 14th Street location in Atlanta continues to exceed our expectations with every visit. The cookies are always fresh, delicious, and perfectly prepared, but what truly sets Sugar Shane’s apart is the incredible service.Tonight, My boy Uncle Mike went above and beyond for us—even though they were just 5 minutes from closing, he greeted us warmly, took amazing care of us, and even heated our cookies so we could enjoy them at their absolute best. That kind of attention and kindness means so much, and it’s exactly why we keep coming back.We feel truly blessed to have Sugar Shane’s as part of our routine and can’t thank the team enough for making every visit feel special. Keep up the amazing work—you’ve got customers for life!

    Aug 3 · 1hunnitjxy
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    About this listing

    This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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