Went here Thursday while strolling around Ponce City Market. We were not hungry but wanted to stop by and try this place because of all the Google reviews of this place!We asked what their number one best seller is, and she recommended the cookies and cream for first time visitors. So that's what we got. Let me tell you, it's a big cookie and it was delicious!I didn't see it until after we took a bite and ate the cookie, but you can request the cookie to be warmed for you too for the more gooey experience.That will be an experience for another time!
Feb 9 · Martin MessahSugar Shane's
675 Ponce De Leon Ave NE #145, Atlanta, GA 30308, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 675 Ponce De Leon Ave NE #145, Atlanta, GA 30308, USA
- Phone
- (404) 823-4640
- Website
- Visit official site
- Rating signal
- 4.0 from 85 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:30 PM
- Tuesday11:00 AM – 8:30 PM
- Wednesday11:00 AM – 8:30 PM
- Thursday11:00 AM – 8:30 PM
- Friday11:00 AM – 10:00 PM
- Saturday11:00 AM – 10:00 PM
- Sunday11:00 AM – 8:00 PM
About and visit notes
Introduction / Overview: Discover Atlanta’s Ultimate Cookie and Dessert Destination
For residents and visitors in the Georgia region, a visit to the iconic Ponce City Market is never complete without indulging in the extraordinary sweetness of Sugar Shane's. Located in the heart of Atlanta, this small business is far more than a typical cookie shop; it is a full-fledged dessert restaurant and bakery specializing in gourmet, gigantic cookies and an array of decadent treats that expertly blend nostalgic flavors with modern, artisan quality. Sugar Shane’s has quickly become a local favorite, known for its commitment to big flavor, generous portions, and a friendly, welcoming atmosphere.
The menu at Sugar Shane's is a true testament to dessert creativity, featuring signature cookies that are often described as "big" and "delicious." For those seeking a truly rich experience, the shop also excels at recreating beloved childhood favorites, such as the Zebra Cake, Cosmic Brownie, and Swiss Roll Cake, all elevated to a premium, gourmet level. The commitment of this small business to quality is evident in the positive buzz it generates—customers frequently seek it out specifically because of the strong word-of-mouth and positive reviews it has earned within the Atlanta food scene. Whether you are looking for a quick, warm, and gooey cookie treat or planning a large event, Sugar Shane's provides a sweet solution that is worth the trip to Ponce City Market.
Location and Accessibility at Ponce City Market
Sugar Shane's boasts a prime location within one of Atlanta's most popular and vibrant mixed-use developments, Ponce City Market, making it a highly accessible and central destination for users across Georgia.
Address: 675 Ponce De Leon Ave NE #145, Atlanta, GA 30308, USA
Its location within this central hub ensures easy access but requires patrons to be aware of the market’s parking arrangements, which are typical for such a busy Atlanta location:
- Paid Parking Garage: Available for convenient, covered parking.
- Paid Parking Lot: Additional surface parking is available near the entrance.
- Paid Street Parking: Limited street parking options are also available in the surrounding area.
The restaurant prioritizes inclusivity and ease of visit for all members of the Georgia community, featuring robust accessibility features:
- Wheelchair Accessible Entrance: Ensures smooth and easy entry into the shop.
- Wheelchair Accessible Parking Lot: Dedicated spaces are available for comfortable and convenient parking.
The shop itself is designed for a quick visit, offering amenities like a restroom and complimentary Wi-Fi for guests choosing to dine in or enjoy their treat before continuing their stroll through the market.
Services Offered by Sugar Shane's
Sugar Shane's is structured to provide flexible service options that cater to every customer’s preference, whether they are grabbing a single cookie or stocking up for a party.
- Dine-In: A welcoming space for customers to sit, relax, and savor their dessert immediately.
- Takeout: The core service for individuals looking to grab their favorite treat quickly.
- In-Store Pickup: Convenient for pre-ordered items, allowing for a fast and efficient transaction.
- Delivery: Enabling customers across the Atlanta area to enjoy the gourmet desserts from the comfort of their home or office.
- Gourmet Dessert Menu: Serving a variety of large cookies and elevated nostalgic cakes/pies.
- Bulk Deals: The Dozen Deal ($72.00) and 4 Pack Box Deal ($27.50) are available for group purchases or stocking up on favorites.
- Catering Platters: The Cookie Platter ($135.00) is a perfect, easy solution for corporate events, parties, and celebrations in the Georgia area.
- Beverages: Offering classic drinks like Coke, Sprite, Gatorade, Milk, and Premium Water to pair perfectly with the sweet menu items.
Features / Highlights that Define Sugar Shane's
The success of Sugar Shane's in the competitive Atlanta market is driven by several distinctive features that make it a favorite among local dessert connoisseurs:
- Signature Gourmet Cookies: The shop is famous for its large, dense, and incredibly flavorful cookies, baked to a perfect consistency.
- Nostalgic Treat Remakes: A unique specialty is the elevated, gourmet recreation of childhood snack cakes, including the Oatmeal Creme Pie, Swiss Roll Cake, Star Crunch, and Cosmic Brownie, offering a delightful trip down memory lane.
- High Customer Satisfaction: Frequent reviews highlight the friendly and knowledgeable cashiers and staff, who are noted for making the ordering process a breeze and offering excellent recommendations, such as the best-selling Cookies 'N Cream flavor.
- Warm Cookie Option: Customers can request their cookie to be warmed, providing a "more gooey experience" that enhances the already delicious product.
- Prime Atlanta Location: Being situated inside Ponce City Market ensures high visibility and easy integration into a day of shopping or dining at a popular Atlanta landmark.
- Small Business Quality: Operating as a locally focused small business allows for a genuine passion for the product and a commitment to serving the community with high-quality ingredients.
Contact Information
For orders, inquiries, or catering needs for your Georgia event, please use the contact information below:
Address: 675 Ponce De Leon Ave NE #145, Atlanta, GA 30308, USA
Phone: (404) 823-4640
Mobile Phone: +1 404-823-4640
What is Worth Choosing at Sugar Shane's
For any Georgia resident craving a truly indulgent dessert, Sugar Shane's should be at the top of the list. What makes this dessert restaurant most worth choosing is the unparalleled quality and scale of its products, combined with genuinely friendly service.
The Cookies 'N Cream: This is often cited as the top best-seller and the recommended choice for first-time visitors. Customers describe it as a big and absolutely delicious cookie that sets the standard for gourmet comfort food. Pair it with the option to have it warmed for an extra gooey, melt-in-your-mouth experience that is truly unforgettable.
Gourmet Nostalgia: If you are looking for a dessert that offers a fresh, rich take on a classic, the signature treats like the Zebra Cake or the Final Slice (a Bundt cake treat mentioned in reviews for its moist cake and rich, delicious buttercream) are essential choices. The bakery’s ability to execute a moist cake and rich frosting, even for customers who typically dislike frosting, speaks volumes about the quality of their baking.
Event Catering: For local users planning a party or corporate gathering, the Cookie Platter is a smart choice. It offers a selection of these famous, high-quality gourmet cookies that are guaranteed to be a hit and elevate the dessert course of any Georgia event.
Sugar Shane's delivers on its promise of a sweet, satisfying experience through excellent products and highly knowledgeable staff, making it a beloved fixture in the Ponce City Market community and a must-visit dessert shop in Atlanta, GA.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
From the business
- Small business
Service options
- Delivery
- In-store pickup
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Amenities
- Restroom
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Paid parking garage
- Paid parking lot
- Paid street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I stumbled on this spot while looking for cupcakes and decided to give it a try. The cashier was super friendly and knowledgeable about the treats, which made ordering a breeze.I ended up going with a Bundt cake treat called the Final Slice. It was AMAZING. The cake was moist, and the buttercream was rich and delicious… and that’s coming from someone who normally doesn’t care for frosting.My only complaint? Packaging. I took the dessert to go, but it was placed in a bag instead of a box, which got frosting and chocolate everywhere. It was messy and made it nearly impossible to eat in the car. Also, no fork was included, which didn’t help.That said, the flavor was on point, and I’d definitely return. I’ll just be sure to bring my own fork next time.
Jun 27 · CachetHONEST REVIEW: I came to Sugar Shane's because I saw an advertisement on Facebook. I am actually leaving Sugar Shane's in Ponce City Market as we speak. I came all the way from Duluth only to be disappointed. First off, there wasn't really anything we could select from, only 6 items. We really wanted to try the cheesecake brownies but they didn't have any. There was a deal for 4 for $5, so we got that. The chocolate chip cookies were hard and tasted like they were a few days old. Even when they were heated, there were still hard. On the plus side, the young lady at the counter was super sweet and apologetic about the selections. Her customer service was amazing and I appreciate that. We are going to another cookie shop. Nevertheless, we won't be coming back. 1st impressions are everything.
Apr 9 · Tiya MorganAfter eating lunch at Ponce Market, we were craving something sweet and stumbled upon Sugar Shane's.It’s a small bakery with a variety of desserts and cookies. I decided to try the PB S'mores cookie, and I loved it! A little bit salty, a little bit sweet, and packed with s'mores flavor. The dough was crumbly and full of taste.If you're looking for a dessert at Ponce Market, be sure to visit this place and try this cookie—you won’t regret it!
Feb 23 · Felipe GibertMy wife and mother-in-law recently visited Ponce City Market and picked up four banana nut breads. They went crazy about it best they have had, but the day after, my wife mentioned they didn’t taste as good as they had the day before—not terrible, just not quite the same.I stopped by the store today to speak with someone about it and had the pleasure of speaking with Elizabeth. Her customer service was fantastic—absolutely top-notch. She took the time to listen, and without hesitation, called (I believe) the owner to explain the situation. He kindly offered a note or voucher for four on the house next time we’re in town. For the record, I’m not looking for anything for free. I just truly appreciate great service when I see it, and they absolutely delivered. Thank you, Elizabeth and team—for standing behind your product and treating your customers right. you can't ask for more.
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
