BAKERY PROFILE

Tortuga Rum Cake Company

★ 4.042 recorded reviews

10125 NW 116th Way, Medley, FL 33178, USA

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Tortuga Rum Cake Company
PLAN THE VISIT

Essential details

Address
10125 NW 116th Way, Medley, FL 33178, USA
Phone
(786) 817-6880
Website
Visit official site
Rating signal
4.0 from 42 recorded reviews
HOURS

Listed operating hours

  • Monday8:30 AM – 5:00 PM
  • Tuesday8:30 AM – 5:00 PM
  • Wednesday8:30 AM – 5:00 PM
  • Thursday8:30 AM – 5:00 PM
  • Friday8:30 AM – 5:00 PM
  • SaturdayClosed
  • SundayClosed
About and visit notes

Introduction / Overview: Bringing the Caribbean's Best Rum Cake to Florida

For many Floridians, the Caribbean islands represent a paradise of sun, sand, and unforgettable flavors. Tortuga Rum Cake Company serves as a direct link to that tropical delight, right here in Medley, Florida. This location, specifically, serves as the North American Sales, Customer Service, and Distribution Center for the internationally recognized and award-winning Tortuga Caribbean Rum Cakes.

The Tortuga Rum Cake story began in the Cayman Islands in 1987, founded by Captain Robert Hamaty and his wife Carlene, who used a four-generation old family recipe. Today, the rum cakes are the number one export of the Cayman Islands and are renowned by cruise ship passengers and tourists worldwide. The Medley, FL location, overseen by members of the Hamaty family, handles the vast distribution and sales necessary to meet the global demand for this iconic Caribbean souvenir and dessert.

While primarily a distribution center, this location offers Florida locals a unique opportunity to directly access their products. Customers rave about the cakes being "tasty and have great flavors," offering simple yet delightful decadence. Despite its industrial setting, the location has a reputation for friendly and helpful staff who are often willing to assist local customers, ensuring a pleasant purchasing experience even though it is not a traditional retail storefront. This makes it a hidden gem for obtaining genuine Tortuga products in the Miami area.

Location and Accessibility: Medley’s Industrial Sweet Spot

The Tortuga Rum Cake Company is located at: 10125 NW 116th Way, Medley, FL 33178, USA.

The Medley address is situated within an industrial area, a fitting location for a major distribution hub. It is important for local Florida users to note that this is the North American distribution center and not a conventional retail bakery. One customer review confirms this, noting a sign that read "closed to the public." However, for those determined to get their hands on the famous rum cakes, the friendly staff have shown willingness to assist walk-in customers when available, retrieving products directly from the back warehouse.

Despite its nature as a commercial facility, the location adheres to accessibility standards, offering convenience for all visitors:

  • Wheelchair Accessible Entrance: Ensures smooth entry into the facility.
  • Wheelchair Accessible Parking Lot: Provides dedicated parking spaces for easy access.

The ability to pay using Credit cards and Debit cards is standard, allowing for quick, contactless purchases once arrangements are made with the staff. Given its operational focus, local customers should be prepared for a small, simple area to display products, as the main activity is large-scale distribution.

Services Offered: Your Source for Authentic Rum Cake

The core service of the Tortuga Rum Cake Company’s Medley center is the distribution and sale of their extensive line of gourmet rum cakes and related products across North America. For the local Florida buyer, the main services revolve around purchasing and receiving their renowned cakes.

  • Rum Cake Sales: Direct-to-customer sales of their famous rum cakes, including the World Famous Tortuga Golden Original Rum Cake with Walnuts.
  • Florida-Inspired Flavors: Specializing in cakes that resonate with the local market, such as the Florida Key Lime Rum Cake, Florida Orange Rum Cake, and Coconut Rum Cake, often available in six-pack variety assortments.
  • Convenient Fulfillment Options: Offers both Delivery services and Takeout (or direct pickup) for customers who wish to receive their products quickly.
  • Global and Specialty Flavors: Provides access to a wide variety of Tortuga’s extensive product line, including Chocolate, Pineapple, Banana, Cinnamon Raisin, Blue Mountain Coffee, and other spirit cakes like Kentucky Bourbon Butter Cake.
  • Wholesale and Mail Order Support: Acts as the main hub for wholesale inquiries, mail order, and online sales fulfillment, ensuring smooth delivery to customers across the United States.

Features / Highlights: Iconic Brand Quality and Tropical Variety

Tortuga Rum Cakes are recognized globally for their quality and consistent flavor, setting them apart as a unique offering in the Florida bakery landscape.

  • World-Famous Legacy: The cakes are baked in the Caribbean with the finest ingredients, hand glazed with special 5-year-old, oak barrel aged Tortuga Gold Rum, and made using a recipe passed down through four generations.
  • Extended Freshness Guarantee: Each cake is vacuum sealed to lock in flavor and moisture, giving them a shelf life of up to 12 months, or indefinitely if refrigerated or frozen, making them an excellent gift or pantry staple.
  • Diverse Flavor Portfolio: Beyond the original, the bakery offers a remarkable selection of over ten flavors, including region-specific tastes like the Florida Key Lime and Orange Rum Cakes, catering perfectly to the South Florida tropical palate.
  • Friendly Service, Against the Odds: Despite being a distribution center, staff are noted for being “very friendly and helpful” to the public, creating a pleasant experience for local buyers who are seeking a personal interaction.
  • Versatile Consumption: Customers suggest that the cakes, while having a 'processed-packaged' flavor, are "simple decent cakes overall" and can be enhanced by warming them up and adding a spoonful of vanilla ice cream, making them a flexible dessert base. The low alcohol content (less than half of 1%) also makes them appropriate for all ages.

Contact Information: Medley Distribution Hub

To inquire about product availability, ordering, or visiting the Medley distribution center, local Florida customers can use the primary contact information for the North American operations.

Address:Tortuga Rum Cake Company/Tortuga Imports, Inc.10125 NW 116th Way, Medley, FL 33178, USA

Phone Number:(786) 817-6880

It is highly recommended that local users call ahead before visiting in person to confirm staff availability and the process for purchasing cakes, given its primary role as a commercial distribution center.

What is Worth Choosing Tortuga Rum Cake Company

For any Florida resident, choosing Tortuga Rum Cake Company is about choosing a taste of the Caribbean backed by global recognition and remarkable shelf life.

First, choose it for the Authentic Caribbean Treat: When you need a souvenir, a gift, or a rich, decadent treat that transports you to the islands, nothing beats a genuine Tortuga Rum Cake. It is the perfect item for a Floridian gathering, particularly with tropical-inspired flavors like Key Lime and Coconut. The cakes' long shelf life is an immense benefit, allowing you to stock up on various flavors for future celebrations, or to have a spontaneous dessert ready simply by warming it up and adding ice cream.

Second, choose it for Direct Access and Service: The Medley location provides a unique, direct access point to an internationally distributed product, often bypassing the higher costs or seasonal availability of retail stores. The fact that staff members, despite their operational duties at the distribution center, will go out of their way to provide a pleasant, helpful experience for local customers demonstrates a commitment to the brand's loyal following. By choosing Tortuga in Medley, you are efficiently acquiring the world's most famous rum cake, backed by guaranteed freshness and a wide array of enticing flavors.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • Takeout

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Payments

  • Credit cards
  • Debit cards
  • Credit cards
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

rum cakes 3charge back 2refund 2
★ 3.0

These are simple decent cakes overall.These cakes are tasty and have great flavors. The only issue is they always have a processed-packaged cake flavor. I wish they would taste a bit more homemade.I think if I warm them up and add a spoonful of vanilla ice cream that would make it better.

May 26 · Mary C
★ 4.0

Great cakes. I went to this location and they had a sign that says closed to the public. It's a distribution center. Luckily, a guy came put and was willing to sell cakes. Very friendly and helpful. Small area to display their products and the guy had to get my cakes from the back. Very happy for the pleasant experience which could easily gone the other way and driving away empty handed.

Oct 28 · Terry W
★ 5.0

Went to Costco today and picked up a Tortuga Kentucky Bourbon Butter Cake. First off, let me say this: I haven’t drank alcohol in over 13 years... but this Kentucky Bourbon Cake is so delicious I might just fall off the wagon (In a sense) and buy like 5 or 6 more. It was AMAZING!!! The plastic packaging it comes in seals in freshness making it EXTRA moist. Each bite I took elevated me to a new level of nirvana I didn’t know existed. Monks and priests should study this stuff, I tell you. As for the alcohol content, there’s less than half of 1%. However, you still get that alcohol flavor which gives you a quick snippet of your High School days. Oh the memories.... As for the flavor, it punches you in the face with a slow dance of complementary spices that soothe the palette. It grabs you, yet leads you by the hand.. oh so gently.Great stuff. I wish I had words to describe it more fully. But I.... I just don’t.

Jul 4 · Big Beans
★ 5.0

The best rum cakes ever. My favorite is the pineapple rum cake. I love them soooo much when they have the BOGO I order 2 pineapple rum cakes. I also love the salty taffy candy.

May 12 · Angel Love
★ 1.0

Placed order and they never shipped my cakes. No explanation and had to wait several week to obtain my refund. And only after I did a charge back with my credit card. No apology!

Feb 5 · Gary Heubeck
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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