BAKERY PROFILE

Alex's Bagel Shop

★ 4.0359 recorded reviews$

398 Longmeadow St, Longmeadow, MA 01106, USA

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Alex's Bagel Shop
PLAN THE VISIT

Essential details

Address
398 Longmeadow St, Longmeadow, MA 01106, USA
Phone
(413) 567-3304
Website
Visit official site
Rating signal
4.0 from 359 recorded reviews
HOURS

Listed operating hours

  • Monday6:30 AM – 4:00 PM
  • Tuesday6:30 AM – 4:00 PM
  • Wednesday6:30 AM – 4:00 PM
  • Thursday6:30 AM – 4:00 PM
  • Friday6:30 AM – 4:00 PM
  • Saturday6:30 AM – 3:00 PM
  • Sunday6:30 AM – 3:00 PM
About and visit notes

In the heart of Longmeadow, Massachusetts, Alex's Bagel Shop stands as a local institution for those who appreciate a truly great bagel. For residents of Massachusetts, a good bagel shop is an essential part of the community, a place for a quick morning bite, a weekend treat, or a dozen to share with family. Alex's has earned its reputation not just for its products, but for being a "great neighborhood spot" where the bagels are "boiled > baked everyday," a crucial detail that bagel aficionados will immediately recognize as a sign of quality. The bakery's commitment to this traditional method results in a bagel that is chewy on the inside and perfectly crispy on the outside, a texture and flavor that has created a loyal and "addicted" customer base.

The true stars of the show at Alex's Bagel Shop are its bagels and the accompanying cream cheese. The cream cheese, in particular, is noted as being "to die for," a testament to its quality and deliciousness. This combination of a freshly boiled bagel, not toasted, with a generous schmear of their exceptional cream cheese, is a simple pleasure that many locals have come to love and rely on. Beyond the bagels, the shop also holds a few other hidden gems, such as the pea soup, which has been hailed as the "best pea soup I’ve honestly ever had." This highlights that while bagels are their bread and butter, the team at Alex's is capable of creating other exceptional food items that surprise and delight their customers.

However, the experience at Alex's Bagel Shop is not without its complexities, as revealed by some customer feedback. While the core product is outstanding, the reviews point to some areas for improvement. The pricing, for instance, has been a point of contention for some, with a dozen bagels, a coffee, and a container of cream cheese coming to a total of around $35. This has led some to question if the prices are "insane," assuming a high cost of rent or simply a higher-than-average price point compared to other bagel shops. This is a crucial piece of information for local customers who are navigating their daily expenses. Additionally, the reviews also mention that the "kids that work there don’t seem very happy" and can be "a bit standoffish." This indicates that while the food is a home run, the customer service experience can sometimes be inconsistent. It is clear, however, that for many, the quality of the bagels is so high that they are willing to overlook these issues.

Alex's Bagel Shop is located at 398 Longmeadow St, Longmeadow, MA 01106, USA. This address places it squarely in a central and well-known part of Longmeadow, making it a convenient destination for local residents. Longmeadow Street is a key thoroughfare, ensuring that the bagel shop is easily accessible for those driving from different parts of the town or even from nearby communities like Springfield or East Longmeadow. The accessibility of the location is a significant factor in its success, as it allows customers to quickly stop in for a coffee and a bagel on their way to work, or to pick up a larger order for a family breakfast on the weekend. The "neighborhood spot" feel that a customer mentioned is a direct result of its well-established and community-oriented location.

For customers who are driving, the location on Longmeadow Street is straightforward to find, and it's likely a familiar landmark for those who live in the area. This ease of access is a major benefit, as it removes the stress of a difficult commute or a hunt for parking. It is a place that has been integrated into the daily routines of many locals, serving as a reliable and convenient stop. The area around the shop is likely to be bustling with local activity, which contributes to the overall neighborhood feel that customers appreciate. The lack of detailed information on in-shop seating suggests that it operates primarily as a take-out establishment, which aligns with the needs of a quick, on-the-go breakfast spot. This model is perfect for customers who want to grab their food and be on their way.

Based on the provided information and the nature of a bagel shop, Alex's Bagel Shop offers a range of services designed for quick and delicious food.

  • Freshly Boiled Bagels: The core product is the traditional boiled bagel, with customers noting the superior quality and taste. A variety of flavors are available.
  • Cream Cheese: They offer a variety of cream cheeses, with the plain cream cheese being a standout favorite among customers.
  • Breakfast Sandwiches: The menu includes breakfast sandwiches with egg and bacon/sausage, though a customer review noted that the method of microwaving the ingredients is a point of concern.
  • Coffee and Beverages: The shop provides coffee and other beverages to complement the bagels and pastries.
  • Pastries and Other Goods: A selection of pastries is available, though a customer review mentioned they are "OK" and not a primary highlight. The bakery also offers a highly-rated pea soup.

Alex's Bagel Shop is defined by a number of key features and highlights that make it a local favorite, despite some of its challenges.

  • Superior Bagel Quality: The commitment to boiling bagels before baking results in a product that is highly praised and considered "so good" by addicted customers.
  • Exceptional Cream Cheese: The cream cheese is a major highlight, consistently described as being "to die for" and a perfect pairing for the fresh bagels.
  • Unique Culinary Gems: The shop is home to some unexpected favorites, such as the pea soup, which has garnered extremely positive reviews.
  • Neighborhood Atmosphere: It is considered a "great neighborhood spot," which indicates a strong community connection and a welcoming local presence.
  • Transparent Pricing: While some customers find the prices high, the menu does list options for a half dozen and a baker's dozen, allowing customers to make an informed choice. It is noted that a single bagel is $2.60, a half dozen is $13.55 and a baker's dozen is $26.20, which is useful for price comparisons.

For more information or to place an order, you can contact Alex's Bagel Shop directly.

Address: 398 Longmeadow St, Longmeadow, MA 01106, USA

Phone: (413) 567-3304

Mobile Phone: +1 413-567-3304

In conclusion, Alex's Bagel Shop is a perfect fit for locals in Longmeadow and the surrounding Massachusetts communities who prioritize an excellent core product. While the customer service and pricing have received mixed reviews, the quality of their bagels and cream cheese is so high that it has created a strong and loyal following. For a local resident, this shop is the place to go for a truly authentic, delicious bagel that is boiled and not just baked. The existence of their pea soup as a fan-favorite also highlights a pleasant surprise on the menu. This is a place for the true bagel enthusiast who appreciates quality over a sit-down experience and understands that a great product is worth the cost. Alex's Bagel Shop is a testament to the idea that a local business can succeed by focusing on one thing and doing it exceptionally well, making it a valuable and cherished part of the local food scene.

VISIT FEATURES

Services and accessibility

These attributes come from the directory record and should be confirmed when essential.

Service options

  • Delivery
  • In-store pick-up
  • In-store shopping
  • Takeaway
  • Dine-in

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Offerings

  • Coffee

Dining options

  • Breakfast

Amenities

  • Gender-neutral toilets
  • Toilet
  • Wi-Fi
  • Wi-Fi

Planning

  • Quick visit

Payments

  • Cheques
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Parking

  • Free parking lot
PHOTOS

See the bakery

VISITOR FEEDBACK

Reviews and recurring themes

Read individual comments as personal experiences, not verified guarantees.

cream cheese 48pastries 14lox 10flavor 9microwave 7soup 6breakfast sandwiches 6white fish 5iced coffee 5cinnamon 5
★ 3.0

Ok so, love y’all’s bagels. Great neighborhood spot. Boiled > baked everyday! Your cream cheese is to die for. The ladies that make your pea soup… best pea soup I’ve honestly ever had.Now for the restThe way y’all microwave your eggs and bacon/sausage… can’t condone that. So we don’t do breakfast sandwiches from here. The pastries are OK.The prices are insane. For a dozen bagels, a coffee and a cream cheese… $35. I’ve really never paid those prices anywhere. I’m assuming rent ain’t cheap? Or I’ve gone to really cheap bagel shops lolThe kids that work there don’t seem very happy. They are a bit standoffish.But again to land on a good note… a fresh bagel, not toasted, with cream cheese… ya so good. We’re addicted.

Jul 20 · micahlarroque
★ 4.0

The bagels are great, but the prices are not.There was no half dozen or dozen bagel option listed on the menu, which is a first for any bagel place I've ever gone to. I ASSUME a bakers dozen of bagels will cost you $24 since one bagel is $1.95, but again, it's not listed on the menu.That same bagel will cost you over $5 to have it toasted with cream cheese! It's a shame they're so expensive considering the bagel itself is very good.

Jun 11 · Cameron Tylek
★ 2.0

I stopped in on the way to work this morning. I asked for an everything bagel, toasted with chive cream cheese. I get to the register, the bagel is $2.77 and the cream cheese is $3.50. No, that is not a typo. I was unclear of the price so I asked her to reiterate and she said (with a little salt on her tongue) "Yes, the cream cheese cost $3.50." She rang up my order, I declined the cream cheese - she accidentally shut the register down. Alex, your bagels are okay, but your prices are excessive and your servers clearly are not morning people. In other words, average bagels and below average service does not justify the above average price.

May 20 · Margaret Sheldon-Carreras
★ 1.0

I have been here a handful of times and it never gets better lol. I don't know why I keep trying.It's expensive mediocre food with awful service. I can't even begin to explain how bad the service is there. Additionally, I don't think they have ever got my order correct and I usually get a toasted bagel with nothing on it or a bagel with lox...

Jun 20 · Jordan Bruso
★ 4.0

Cinnamon and Sugar bagels are a must!Hibiscus iced tea is pretty great too!I used to frequent this shop when I lived in the area (As NY Bagels are tough to come across in the area), and I popped in this past weekend.The shop remains busy, cutely decorated, but the employees did not greet us with a hello or a smile. More of an in and an out experience yet it remains a solid bagel shop in the area. Kind of a bummer to read the recent reviews of similar instances when it never used to feel that way.

Feb 14 · Briana Petrucelli
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About this listing

This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.

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