Went around 8:30 on a saturday morning. We ordered the blueberry pancakes, a cheese bagel with sausage and cheese and a western omelette. I ordered, then waited a while, it started to fill up with people, probably 20 people waiting for their food by the time i got mine, but service was fast and friendly- a regular told me get in line to pay before i got my food so i didn’t have to wait once it was finished, glad i did because the line was long by the time i got my food. The bagel sandwich was delicious and cooked perfectly. They had baked goods that we didn’t try but looked fresh and delicious.The stuff that could be better: The omelette was good except there was an overload of ham in it, which i’m sure others might like and the pancakes were thick with a good amount of blueberries but overcooked. The hallway to the bathroom and bathroom weren’t super clean.Overall this was a good spot for a fairly quick, very friendly pre game breakfast!
Jun 3 · Willa SkyeBenson's Bagels
598-600 Sumner Ave, Springfield, MA 01108, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 598-600 Sumner Ave, Springfield, MA 01108, USA
- Phone
- (413) 732-2435
- Rating signal
- 4.0 from 578 recorded reviews
Listed operating hours
- Monday6:00 AM – 2:00 PM
- Tuesday6:00 AM – 2:00 PM
- Wednesday6:00 AM – 2:00 PM
- Thursday6:00 AM – 2:00 PM
- Friday6:00 AM – 2:00 PM
- Saturday7:00 AM – 2:00 PM
- Sunday7:00 AM – 2:00 PM
About and visit notes
For residents of Springfield, Massachusetts, and the surrounding communities, the search for the perfect bagel often leads to a single destination: Benson's Bagels. This local establishment, located on Sumner Avenue, has become a cherished spot for those who appreciate a well-made bagel and a satisfying breakfast. The shop has built a loyal following, and its reputation for quality food and friendly service precedes it. For many in the region, a trip to Benson's Bagels is a weekend tradition, a comforting part of their morning routine. It's a place that buzzes with energy, especially on a Saturday morning, as locals gather to get their fix of freshly made bagels and hearty breakfast fare. The atmosphere is that of a classic neighborhood eatery, where you might see familiar faces and feel a genuine sense of community.
The appeal of Benson's Bagels is not just in its signature bagels, but in the overall experience it provides. As one customer noted, the bagel sandwich was "delicious and cooked perfectly," a testament to the care and attention that goes into each order. The rave reviews extend beyond the bagels themselves to the delectable cream cheese, with another fan calling it "so delicious." While the shop can get busy, a common occurrence for any beloved local spot, the service is consistently described as "fast and friendly." This combination of a high-quality product and welcoming service is what makes Benson's Bagels stand out and why it's highly recommended for any "bagel/breakfast lovers" in the Massachusetts area. The shop’s ability to create a genuine and satisfying breakfast experience, even during busy times, is a key reason why it has earned its reputation as a Springfield favorite.
Benson's Bagels is located at 598-600 Sumner Ave, Springfield, MA 01108, USA. This location places it in a well-trafficked and easily accessible part of the city. Sumner Avenue is a key road in Springfield, making the bagel shop a straightforward destination for residents from various neighborhoods. The shop's presence on this avenue ensures it's easy to find, whether you're driving in from a neighboring town or walking over from a nearby home or business. The convenience of the location is a major plus for customers, especially on busy mornings when they are looking for a quick and delicious breakfast before starting their day. While the area can be bustling, especially on weekends, the accessibility means that a trip to Benson's is never a major ordeal. The shop has become a landmark in its own right on Sumner Ave, a familiar and comforting sight for anyone in the area.
For those driving to the shop, street parking is available, though it may require a little patience during peak hours. The fact that the shop can draw such a crowd speaks volumes about its popularity and the quality of its offerings. For locals, the location is a significant advantage, as it feels like a genuine neighborhood spot that is conveniently integrated into their daily lives. The shop also offers delivery services through popular apps, which further extends its reach and makes its delicious bagels and breakfast items accessible to those who prefer to stay home. This blend of a brick-and-mortar location that serves as a community hub and the modern convenience of delivery makes Benson's Bagels a highly accessible and practical choice for residents all over Massachusetts, solidifying its place as a go-to spot for bagels and breakfast.
Benson's Bagels provides a comprehensive menu that goes far beyond a simple bagel with cream cheese. Their offerings cater to a wide range of breakfast and lunch cravings, making it a versatile spot for any time of day. The core of their business is, of course, the bagels, but they also provide a variety of other popular breakfast items that have won over a loyal customer base. The menu is designed to be both classic and satisfying, with options that appeal to traditionalists and those looking for a hearty, filling meal. Their services are centered on providing high-quality, freshly made food in a timely and friendly manner, even when the lines are out the door.
- Fresh Bagels and Cream Cheese: The heart of the business. Customers rave about the bagels and the "delicious" cream cheese. This is the foundation of their reputation and the main reason why people keep coming back.
- Breakfast Sandwiches: The bagel sandwiches are a major draw, with one customer praising a cheese bagel with sausage and cheese as "delicious and cooked perfectly." This highlights their ability to craft a savory and satisfying meal on their signature bagels.
- Hearty Breakfast Plates: The menu includes other breakfast staples, such as pancakes and omelettes, for those who want a more substantial meal. The review mentions blueberry pancakes and a Western omelette, showing the variety available.
- Baked Goods and Coffee: In addition to their main offerings, the shop also features a selection of baked goods that "looked fresh and delicious," as well as coffee to complete the classic breakfast experience.
Benson's Bagels is defined by several key features and highlights that have made it a standout in the Springfield area. These attributes are what turn a simple breakfast stop into a must-visit destination for anyone in Massachusetts. The combination of its popular products, friendly service, and vibrant atmosphere creates a memorable and enjoyable experience that customers cherish.
- High-Quality Food: The feedback on the food is overwhelmingly positive, with specific mention of delicious bagels, perfectly cooked sandwiches, and tasty cream cheese. Even with some minor critiques, the overall consensus is that the food is a major highlight.
- Friendly and Fast Service: Despite the long lines that can form on a busy morning, the service is consistently described as "fast and friendly." This efficiency and pleasant demeanor are key to the shop's success in handling high demand.
- The "Local Gem" Atmosphere: The shop has a genuine, neighborhood feel, where regulars are known and customers feel welcome. This authentic vibe is a significant draw for people who prefer to support local businesses.
- Versatile Menu: While specializing in bagels, the menu also offers other breakfast items, catering to a wide range of tastes and ensuring that everyone in a group can find something they love.
- Strong Local Reputation: The existence of "regulars" who offer advice to newcomers speaks to a strong, well-established local reputation and a loyal customer base that loves the place so much they want to help others have a good experience.
To experience the delicious offerings of Benson's Bagels, you can visit them at the following location or contact them by phone:
Address: 598-600 Sumner Ave, Springfield, MA 01108, USA
Phone: (413) 732-2435
Benson's Bagels is perfectly suited for the local community of Massachusetts because it provides a genuine, high-quality, and reliable breakfast experience that is hard to find at larger chains. For residents of Springfield, it’s a trusted institution, a place where they can count on a delicious meal and a friendly face to start their day. The fact that the bagels and cream cheese are so highly praised, and the breakfast sandwiches are cooked to perfection, means that locals have a go-to spot for an incredible meal that they can be proud to call their own. While there may be minor points for improvement, as noted in one review, the overall sentiment is overwhelmingly positive, highlighting the shop’s status as a beloved "pre-game breakfast" spot. It’s a place that brings people together, whether they’re lining up on a Saturday morning or enjoying their food with friends. For any bagel and breakfast lover in Massachusetts, a visit to Benson's Bagels is not just a meal; it's a taste of authentic Springfield community life.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pick-up
- Takeaway
- Dine-in
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Offerings
- Coffee
Dining options
- Breakfast
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free of charge street parking
- Free parking lot
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
This is my go to spot for bagels! Their cream cheese is so delicious too. I highly recommend any bagel/breakfast lovers to check this place out!
Jul 9 · Ali IbrahimEveryone is always Friendly & Courteous. JAY is exceptional he goes above and beyond, I had said one time that my spouse was allergic to Eggs. When ordering tatertots, he checked the ingredients & informed me that they had eggs in it, knowing it would cost a sale. The 3 cheese cheddar bagels are phenomenal.🐈🐈⬛ our cats especially love their cream cheese .
Apr 16 · Kathy BatesFood is great, but I'm 90% sure they're using spoiled milk for their shakes because they taste REALLY bad. And their coffee shakes taste like water down crap even though their orange colored... don't ask me why.Disappointing. I hope their CT location is better than that place.
Apr 12 · gabbydoodle1 (Gabrielle Tirkot)Picked up 1/2 dozen homeade bagels with jalapeño cream cheese. The bagels are fresh, crunchy on the outside and soft on the inside. The flavor is good and they are just as great the day after! Cream cheese was just ok, I actually didn't care for the flavor, so I'll stick to just the bagels next time.
Dec 14 · Cameron TylekCompare another bakery nearby
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