I do not recommend the place, I bought pastries and they were old, all soft and chewy. I showed the employees the product and they ignored me. I asked to speak to a manager and they didn't want to change the pastry for something fresh, nor did they give me my money back. They didn't want to try the product and treated me like a liar. Terrible serviceThey could educate employees to have better customer service. It's money invested for a fresh product, not something in bad condition.
Feb 23 · liz bethAndersen Bakery
270 Great Mall Dr, Milpitas, CA 95035, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 270 Great Mall Dr, Milpitas, CA 95035, USA
- Phone
- (408) 649-3289
- Website
- Visit official site
- Rating signal
- 4.0 from 313 recorded reviews
Listed operating hours
- Monday10:00 AM – 7:30 PM
- Tuesday10:00 AM – 7:30 PM
- Wednesday10:00 AM – 7:30 PM
- Thursday10:00 AM – 7:30 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 8:00 PM
- Sunday11:00 AM – 7:00 PM
About and visit notes
Introduction / Overview
For residents and visitors in the California region seeking a unique and varied culinary experience, Andersen Bakery in Milpitas offers a versatile stop, merging the concepts of a traditional bakery and pastry shop with a coffee shop and sandwich shop. Situated conveniently within the Great Mall, this establishment is a local destination for a wide range of quick, comforting, and freshly baked goods. It provides a relaxed environment where you can pick up artisanal loaves, grab a quick lunch, or settle in for an affordable breakfast.
Andersen Bakery is known for its wide-ranging menu that seamlessly blends European and Asian baking traditions. The offerings span from sweet pastries and delicious sliced cakes to savory sandwiches, hearty soups, and specialty Japanese items like the famous Melon Pan and Curry Pan. This diverse selection positions the bakery not just as a place for dessert, but as a full-service option for dining throughout the day. Whether you're commuting, shopping, or meeting a friend in the South Bay, Andersen Bakery provides a quick, accessible, and comprehensive menu for a variety of tastes and needs. The intent of this establishment is to provide a comprehensive, quick visit location, perfect for those on the go.
It is important for local users to note that while the menu is extensive and the concepts are appealing, some customer feedback has highlighted inconsistencies in both product freshness and service quality. Potential patrons seeking an experience should manage expectations regarding customer service and product quality, which have been points of concern in community reviews. The focus here remains on the product variety and convenient location within a popular Milpitas shopping destination.
Location and Accessibility
Andersen Bakery is ideally situated for easy access by Milpitas residents and shoppers from across the Bay Area. Its address is: 270 Great Mall Dr, Milpitas, CA 95035, USA. Being located inside the Great Mall of Milpitas makes it a particularly convenient stop during a shopping trip or when passing through the area.
The location offers several key features that enhance its accessibility for all local California users:
- The facility includes a Wheelchair accessible entrance, ensuring ease of entry for all patrons.
- For those driving, a Wheelchair accessible parking lot is available, minimizing hassle for finding a suitable spot.
- Parking is made simple with both a Free parking lot and Free street parking available in the vicinity of the Great Mall.
- The establishment is designed for a Quick visit, making it an easy and efficient stop for a grab-and-go meal or pastry.
The combination of a central location and excellent accessibility features ensures that the bakery is an effortless and convenient place for South Bay residents to stop by any day of the week.
Services Offered
As a highly versatile establishment categorized as a Bakery, Coffee shop, Fast food restaurant, Takeout Restaurant, Pastry shop, and Sandwich shop, Andersen Bakery offers a robust array of services for the local California community:
- Dining Options: Dine-in is available for those wishing to enjoy their meal or coffee on-site. The bakery also specifically caters to Breakfast needs.
- Order Fulfillment: Comprehensive options include Delivery, Takeout, and In-store pickup for maximum convenience.
- Catering and Events: Onsite services suggest the potential for catering or handling larger group orders, perfect for local Milpitas businesses or family gatherings.
- Offerings: The full-service approach includes a variety of baked goods and prepared meals, including dedicated Coffee service.
- Payment Methods: Multiple modern payment options are accepted, including Credit cards, Debit cards, and NFC mobile payments, alongside the availability of a cash register.
Features / Highlights
Andersen Bakery's key features revolve around its diverse menu and convenient, accessible location:
- Authentic Japanese Baked Goods: A standout offering is the selection of Japanese items, including the iconic Melon Pan (in plain, vanilla bean, matcha, and strawberry flavors) and the savory Japanese Beef Curry Pan and Vegetable Curry Pan, which are a specialty for this local bakery.
- Comprehensive Menu Variety: The establishment functions as multiple food service types, offering a blend of Pastries (like Empanadas and Danish), Sandwiches (including a wide range of Deli and Baguette Sandwich options like the 'Saigon' and 'Parisian'), Soups (Clam Chowder and Tomato Basil Bisque), and various whole Loaf Bread selections, catering to all meal periods.
- Extensive Cake and Dessert Selection: The bakery offers a strong array of sweet treats, including Berry Berry Tart, Tiramisu, Creme Brulee, and various roll cake and sliced cake options (e.g., Strawberry and Cappuccino Cake Slice), ideal for quick celebrations or personal indulgence.
- Convenient Mall Location: Situated inside the Great Mall of Milpitas, it is easily accessible and a perfect, quick stop for shoppers and commuters in the South Bay.
- Accessibility Focus: The availability of a Wheelchair accessible entrance and Wheelchair accessible parking lot makes it a welcoming spot for all community members.
Contact Information
For direct inquiries, ordering, or specific questions about the menu, Bay Area customers can reach out via the following contact information:
Address: 270 Great Mall Dr, Milpitas, CA 95035, USA
Phone: (408) 649-3289 or +1 408-649-3289
What is Worth Choosing
Andersen Bakery is a worthwhile choice for Milpitas and South Bay residents primarily due to its unrivaled menu diversity and its specialization in Japanese and Asian-inspired baked goods. For a local Californian looking to satisfy a variety of cravings in one convenient stop, this location is ideal. Where else can you grab a savory Japanese Beef Curry Pan, a classic Ham And Cheese Croissant, a French-style Baguette Sandwich, and a whole loaf of Milk Shokupan under one roof? The menu provides an excellent culinary bridge that is unique to the area.
The bakery’s extensive offerings mean it can serve as a destination for an entire day's meals—a Ube Muffin and coffee for breakfast, a hearty Ultimate Turkey Avo Club sandwich and soup for lunch, and a Berry Berry Tart for a sweet afternoon treat. This versatility saves time and offers convenience, especially with the availability of Delivery, Takeout, and easy in-store pickup options right off a major Milpitas thoroughfare. The dedicated free parking also makes quick visits effortless.
However, local users should be aware that the decision to visit requires balancing the extensive and unique product offerings against reported service issues. If your priority is access to specific Japanese baked items or a very broad selection of quick, affordably priced food items and you are in the immediate vicinity of the Great Mall, Andersen Bakery is a strong candidate. For those prioritizing absolute top-tier customer service and guaranteed freshness, it may be prudent to inquire about product preparation and freshness before placing a large order. Ultimately, the unique baked goods and sheer volume of options, from Sweet Brioche to Clam Chowder Soup, make it a local Milpitas food destination worth considering for a quick and varied meal.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Onsite services
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Dining options
- Breakfast
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I would have given zero stars if possible. This was the worst customer experience I’ve ever had. I specifically ordered an extra hot coffee but was given a cold one instead. When I brought it up, the cashier said they only have one temperature setting and offered to microwave it. I declined, and they refused to refund the money.To make things worse, the staff had a rude and dismissive attitude — as if you’re expected to accept whatever they serve without question. It also felt like they didn’t want us to stay in the store. We were a group of five, including three elderly people, and they asked us not to use a larger table that was completely empty and not reserved. It was clear they didn’t want us to sit and spend time there.If you value respectful service and basic hospitality, avoid this place at all costs.2 coffee cost :around $10
Jul 29 · Dipin koAndersen Bakery has some pretty solid pastries and baked goods for a decent price. I was really surprised by how much I loved their white chocolate cranberry(I think) cookie they added to my bag. It’s not my normal vibe, but it was one of the best cookies I’ve had in quite some time.I definitely recommend swinging by if you are wondering the mall. There very well could be a line, though. So, be prepared for that.Oh! Also, it’s located at the opposite side of the mall from the food court. Don’t make the same mistake I made. If you want to get food from here specifically, don’t park on the food court side of the mall.
Feb 4 · Eddy GFood: tried cappuccino cream cake, cheese danish and chocolate eclairs. The danish and eclair were flat and lacked any flavor. Felt as though they were old and chewy. The cake was decent and rhe coffee was good.Ambiance: nicely decorated environment inside the great mall and the service is quick and fast.Value for money: 3/5
Jun 26 · Swagat MishraIt was our first time trying this bakery. From the pastries we tried I can say the quality of the breads are good, but the filling that they call pistachio is nothing even close it’s a meringue based filling with excessive almond extract which is not pleasant to eat. When I gave them the feedback they said we don’t bake our pastries ourselves.Another interesting behavior we observed was when we asked for utensil and their response was that we have lots of customers and can’t give you more than one set. As if we weren’t a customer! The store wasn’t that busy either!!
Mar 30 · B. P.Compare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
