Review for Cinnabon (Great Mall):I’d like to thank the team at Cinnabon in Great Mall for the great service and delicious Caramel Pecanbon. They always add a generous amount of pecans, which makes the flavor rich and satisfying.The service is also very friendly and professional — the staff are polite and attentive. It’s clear that they care about cleanliness: windows are being wiped down, the place is kept clean, and everyone is wearing gloves while working. That really inspires confidence.Honestly, it’s a pleasure to visit this location. Thank you!
Jul 19 · Игорь ЕвусCinnabon
175 Great Mall Dr, Milpitas, CA 95035, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 175 Great Mall Dr, Milpitas, CA 95035, USA
- Phone
- (669) 326-3880
- Website
- Visit official site
- Rating signal
- 4.0 from 53 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 7:00 PM
About and visit notes
When a craving for something warm, sweet, and utterly indulgent strikes, very few treats can match the timeless appeal of a freshly baked cinnamon roll. For residents and visitors across the Bay Area, and specifically in the South Bay, the Cinnabon location at the Great Mall in Milpitas, California, stands out as a reliable destination for satisfying those sweet-tooth moments. This article provides a comprehensive and informative guide to this popular local bakery, detailing its prime location, the extensive menu of delectable offerings, and the quality of service that has made it a favorite spot for quick, joyful indulgence. Whether you’re stopping by for a shopping break, picking up a treat for the family, or searching for a quick, comforting coffee and pastry pairing, this Milpitas establishment promises a truly exceptional experience, rooted in the quality and care that the brand is known for.
This bakery isn't just about the classic cinnamon roll; it represents a convenient and high-quality stop for a variety of specialty desserts and beverages. The commitment to delivering a perfectly baked product, coupled with friendly and professional service, ensures that a visit here is more than just a transaction—it’s a memorable, comforting pause in a busy day. As a dedicated bakery focused on specialty items, it offers a consistent standard of excellence right here in the heart of Milpitas, positioning it as a must-visit spot for anyone in the region looking for a delightful snack.
Location and Accessibility
The Cinnabon bakery is strategically located within one of the region’s premier shopping destinations, making it highly convenient for anyone in the Milpitas and surrounding Silicon Valley areas. Its precise location is:
175 Great Mall Dr, Milpitas, CA 95035, USA
Being situated inside the bustling Great Mall ensures easy integration into any shopping trip or family outing. The accessibility of this location is a major plus for local users in California. Customers driving to the mall will be pleased to know that the location prioritizes ease of access for all patrons. The property features a Wheelchair accessible entrance, ensuring that all visitors, regardless of mobility, can enter and enjoy the offerings comfortably. Furthermore, ample parking is available, including a Wheelchair accessible parking lot to facilitate a seamless transition from the vehicle to the storefront. This attention to accessibility reflects a commitment to serving the entire community. Given its placement within a major retail center, the bakery is easily reachable from major South Bay highways and roads, solidifying its status as a highly accessible bakery destination for a quick visit while running errands or enjoying a day out in Milpitas. The fact that customers consistently report the cleanliness and welcoming nature of the establishment, even in a high-traffic environment like a mall, speaks volumes about the quality of the local operation.
The quick and convenient nature of the location, designed for a Quick visit, is perfect for busy California lifestyles where finding a satisfying, high-quality treat shouldn't require a long detour or wait.
Services Offered
The Cinnabon location at the Great Mall offers several essential services designed to provide maximum convenience and flexibility for its Bay Area customer base. These services ensure that enjoying a warm treat is easy, whether you're on the go or planning a gathering.
Available services and payment options include:
Delivery: For those who can't make it to the Great Mall, the option for delivery makes it simple to enjoy their famous treats right at home or the office, perfect for a mid-week pick-me-up or a last-minute party dessert.
Takeout: Ideal for customers in a hurry or those who prefer to enjoy their baked goods off-site. The takeout service ensures quick and efficient service, keeping the focus on a "Quick visit" as planned.
Accessibility Features: The premises feature a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the Milpitas and surrounding communities.
Diverse Payment Methods: This location accepts a variety of modern payment forms for customer convenience, including major Credit cards, Debit cards, and NFC mobile payments, ensuring a smooth and hassle-free transaction process.
Coffee Offerings: Beyond the pastries, the bakery also offers Coffee, providing a perfect pairing for any sweet treat on the menu, making it an excellent stop for a complete snack or breakfast option.
The combination of multiple service channels and commitment to full accessibility highlights this Milpitas bakery's focus on a professional and user-friendly experience, making it a reliable and welcoming spot for residents across the region.
Features / Highlights
This Cinnabon location is celebrated not only for its world-famous baked goods but also for the consistent quality and exceptional customer experience, which are frequently noted in local feedback. These highlights solidify its standing as a superior choice for baked goods in the Bay Area.
Key features and menu highlights include:
Commitment to Cleanliness and Professionalism: Real customer reviews consistently praise the staff for being friendly and professional, and for maintaining an exceptionally spotless environment. Specifically, mentions of staff wiping down windows and wearing gloves while working inspire high confidence in the quality and hygiene of the operation, making it a superior choice among quick-service bakeries.
Extensive Cinnamon Roll Selection: The menu features the beloved Classic Roll ($8.99), along with smaller, equally delicious options like the Minibon® and the perfectly bite-sized BonBites™, catering to every level of craving.
Creative Topped Bons: For those seeking unique flavor combinations, the bakery offers specialty rolls such as the decadent Caramel PecanBon® ($9.99), the chocolatey OREO® Bon, and the rich TurtleBon, providing a premium, customizable dessert experience.
Limited-Time Featured Treats: The menu regularly includes exciting, innovative, and decadent options, such as the popular collaboration treats. Currently highlighted are the Chocolate Peanut Butter Candy Bon Made With REESE'S PIECES, the Chocolate Peanut Butter Cup With REESE's Bon, and the chilly, inventive Chocolate Peanut Butter Cup Chillatta® Made With REESE'S, offering special indulgences you won't find year-round.
Convenient CinnaPacks™ for Sharing: Perfect for parties, office treats, or family gatherings, the location offers various bulk packages like the Classic CinnaPacks™, MiniBon® CinnaPacks™, and the Quick Bites Pack ($24.99), allowing customers to easily take home multiple fresh treats.
Quick Bites and Sides: Options like the famous Center Of The Roll™, crunchy CinnaSweeties®, and the Churro Stick provide excellent choices for a light snack or an introduction to the brand’s flavor profile. Customers can also enhance their order with Add Ons like a Side Of Pecans ($1.99) or a Side Of Cream Cheese Frosting ($1.79).
Diverse Beverage Menu: The bakery complements its sweets with a full selection of drinks, including the icy Chillattas®, refreshing Flavored Cold Brew, Frozen Lemonade, and classic hot beverages like Hot Coffee and Hot Cocoa.
These features collectively underscore why this Milpitas Cinnabon location is considered a top-tier bakery experience in the local California market, consistently delivering quality products in a well-managed and welcoming setting.
Contact Information
For quick reference, directions, or to inquire about placing a large order, here is the essential contact information for the Cinnabon bakery at Great Mall:
Address:
175 Great Mall Dr, Milpitas, CA 95035, USA
Phone Numbers:
Primary Phone: (669) 326-3880
Mobile Phone: +1 669-326-3880
These details provide local users with direct and easy access to the store, whether for a quick call or for navigating to the Great Mall location for an in-person visit. Always check local hours before visiting, especially on holidays or for special shopping events at the mall.
What is Worth Choosing
While the entire menu at this Milpitas bakery is tempting, a few key elements and specific items stand out as particularly compelling reasons to choose this location over others in the area, offering a distinct advantage for a high-quality treat experience. The first and most significant reason is the unmatched quality of the product preparation at this specific Great Mall location, a factor that is frequently and enthusiastically highlighted by local customer reviews. Patrons consistently describe their cinnamon rolls, especially the popular Caramel PecanBon®, as "warm, soft, perfectly baked, and overflowing with rich, toasted pecans." This attention to detail in baking and ingredient generousness elevates the experience from a simple snack to a "full-on moment of joy."
The second compelling factor is the exceptional service and operational cleanliness. The staff’s politeness, attentiveness, and clear commitment to maintaining a "spotless" environment are key differentiators. Visitors consistently feel that the team "takes pride in what they serve," inspiring confidence and making the entire visit a pleasure. For Bay Area users, knowing they can rely on a clean, professional, and friendly spot for their sweet indulgence is a significant advantage. The positive and professional "vibe" is a genuine highlight.
Finally, for menu highlights, the highly recommended Caramel PecanBon® is a must-try, based on local feedback for its generous amount of pecans and rich flavor. Additionally, for an innovative twist, exploring the Featured menu items, such as the decadent chocolate and peanut butter treats made with REESE'S products, offers a limited-time opportunity for a unique and rich dessert experience. These specialty items, paired with a refreshing Chillatta® or a warm Hot Coffee, create a complete, satisfying, and high-quality break that’s truly worth choosing. The availability of diverse CinnaPacks™ also makes this the perfect spot for conveniently catering an office meeting or gathering a large family treat package. In every respect—from product quality to customer service—this Cinnabon location is a clear winner for Milpitas bakery patrons.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
WOW. Just WOW.This was hands down one of the BEST Cinnabon experiences I’ve ever had. The PecanBon was absolutely incredible — warm, soft, perfectly baked, and overflowing with rich, toasted pecans. Every bite was perfection.The staff were incredibly kind, the place was spotless, and everything was done with such care. You can tell this location takes pride in what they serve.It wasn’t just a treat — it was a full-on moment of joy. Thank you for making something so simple feel so special. ✨And just in case anyone doubts how exceptional this place is — I’m attaching a comparison photo from another mall. The difference speaks for itself.
Jul 19 · Lily VladimirovnaIt's what you expect.Over priced for sure but if your craving it then it's there. To be fair it taste fine.
Dec 7 · Dan KimIt's my birthday, so everyone gets 5 🌟🌟🌟🌟🌟ratings today! It's been 20 years since I've had Cinnabon, the wonderful counter girls said,"You want to wait for the fresh ones out of the oven?" OF COURE I DID, Pecan loaded with extra frostingwarm and gooeey! Had to have a few bites in the parking lot.When I got home I grabbed my Cinnabon and stole away like a little girl in my room, savored every bite alone.Time is short not waiting another 20+ years!
May 1 · Debb R (Debb)I love the store’s color and decoration. The cake was a little too sweet for me.
Jul 14 · Judith XCompare another bakery nearby
Sorted by geographic proximity from this bakery.

Mrs. Fields & TCBY GreatMall
447 Great Mall Dr #112, Milpitas, CA 95035, USA











This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
