I was at the mall and decided to grab a pretzel. I’m not sure what they’re doing different but the pretzels at this Auntie Anne’s taste delicious almost dare I say homemade.The lady at the cash register was very informative and happy to help me pick the right pretzelVery different from other food court restaurants I will definitely go back.Service was refreshing to see that they do uphold a standard that makes them stand out.Will be going back when I’m back in town.
Sep 11 · Jose RiveraAuntie Anne's
185 Bay Park Square, Green Bay, WI 54304, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 185 Bay Park Square, Green Bay, WI 54304, USA
- Phone
- (920) 497-0467
- Website
- Visit official site
- Rating signal
- 3.0 from 68 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
For shoppers, residents, and visitors in the Greater Green Bay area of Wisconsin, the scent of freshly baked dough and melted butter leads directly to Auntie Anne's at Bay Park Square. While officially classified as a 'Bakery,' this establishment has perfected the art of the soft pretzel, transcending the typical food court offering to become a genuine destination for a unique, satisfying, and high-quality baked snack. Every item served here is built on a simple yet crucial promise: hand-rolled and freshly baked to achieve that signature golden-brown perfection and soft, chewy interior that Wisconsin customers crave.
Located strategically within one of the area’s primary retail destinations, this Auntie Anne's branch offers a comprehensive menu that caters to every craving, whether sweet, savory, or a complete meal replacement. The core menu features include a vast range of soft pretzels and their convenient, bite-sized counterparts.
- Soft Pretzels: Available in classic favorites like Original, Cinnamon Sugar, and Sweet Almond, alongside savory, bold choices such as Roasted Garlic & Parmesan, Pepperoni, and Jalapeño.
- Pretzel Nuggets: The bite-sized versions of the Original and Cinnamon Sugar pretzels are perfect for sharing or a quick, easy snack.
- Pretzel Dogs: A genius combination of Auntie Anne's famous pretzel dough wrapped around a quality Nathan’s Famous® hot dog, available in Original, Cheese, and Jalapeño & Cheese varieties, including the convenient Mini Pretzel Dogs.
This dedication to offering both sweet treats and substantial savory options solidifies its role as a versatile and professional bakery outlet within the Green Bay community. The reputation for delivering a consistently fresh product, as highlighted by local reviews, makes it a standout choice in the Bay Park Square shopping experience.
Location and Accessibility
The Auntie Anne's Bakery is conveniently situated at 185 Bay Park Square in Green Bay, WI 54304. This location inside the popular shopping mall makes it an ideal spot for a quick mid-shopping snack, a meal, or a convenient pickup destination for pre-ordered items. Its strategic placement within Bay Park Square ensures it is easily reachable for customers across Green Bay and surrounding areas of Northeastern Wisconsin.
A significant benefit for local Wisconsin patrons is the commitment to full accessibility, utilizing the mall’s infrastructure to the fullest. The store ensures a comfortable visit for all customers by providing:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These features eliminate mobility barriers, reinforcing the bakery’s commitment to serving the entire community. While one customer review factually noted that the "Small counter space so people waiting on their order kinda take up the line," this is a common characteristic of high-traffic mall-based food counters. The variety of efficient service options offered (detailed below) helps to mitigate this potential congestion by streamlining the pickup process, ensuring that even during peak hours, the transaction is as smooth as possible for all Wisconsin shoppers.
Services Offered
To meet the high-paced demands of the Bay Park Square environment and the desire for at-home convenience among Green Bay residents, Auntie Anne's provides an exceptionally comprehensive and flexible service model.
- Curbside pickup: An ideal solution for the customer on the go, allowing for pre-ordered items to be retrieved quickly without leaving the parking area.
- Delivery: Enjoy the bakery’s fresh pretzels and drinks delivered directly to homes and offices throughout the local Green Bay delivery zones, perfect for a mid-day treat or a working lunch.
- In-store pickup: Customers can order ahead via digital platforms and collect their order inside the mall, bypassing any potential lines at the counter for ultimate efficiency.
- In-store shopping: The traditional, essential service for mall visitors who wish to browse the display case, watch the pretzels being made, and enjoy the famous atmosphere and scent.
- Takeout: The core quick-service option for grabbing freshly baked items to enjoy while continuing to shop or on the way home.
This multi-channel approach to service ensures that every customer in the Wisconsin area can access the bakery's fresh offerings in the manner most convenient to their schedule and location. This flexibility is a key selling point, enhancing the entire customer experience from initial order to the final, fresh bite.
Features / Highlights
Beyond the logistical convenience of its location, Auntie Anne's Bay Park Square offers several features and product highlights that elevate the customer experience.
- Pretzel Buckets for Sharing: The Mini Pretzel Dogs Bucket, Original Pretzel Nuggets Bucket, and Cinnamon Sugar Pretzel Nuggets Bucket are ideal for parties, tailgates, or family events across Wisconsin, offering a generous, shareable volume.
- Signature Lemonade Selection: The beverage menu, featuring Original Lemonade, Lemonade Mixers, and Frozen Lemonade Mixers, provides a perfectly tart and refreshing counterpoint to the buttery, salty pretzels.
- Planning: The 'Quick visit' feature is paramount, supported by the efficient counter operation and focus on fresh, fast service, making it an excellent stop for shoppers with limited time.
- Flexible Payments: Modern transactions are seamless with multiple payment options, including Credit cards, Debit cards, and NFC mobile payments, ensuring a rapid checkout process.
These elements underscore the store’s professional dedication to delivering an optimal quick-service bakery experience. The ability to quickly pay and grab a fresh pretzel, especially a unique item like the Pretzel Dog, makes it an attractive destination for any Wisconsin resident passing through the Bay Park Square area.
Contact Information
For orders, inquiries, or catering needs, please use the following contact details for Auntie Anne's at Bay Park Square in Green Bay:
Address: 185 Bay Park Square, Green Bay, WI 54304, USA
Phone: (920) 497-0467
Mobile Phone: +1 920-497-0467
What is worth choosing
For the Wisconsin customer, choosing Auntie Anne's at Bay Park Square is choosing a guarantee of freshness, consistency, and professional service. The most compelling reason to choose this location is the product quality itself, consistently praised in customer reviews. One patron noted that the pretzels "taste delicious almost dare I say homemade," a significant compliment for a regional franchise, while another confirmed they are "Very fresh!" and "big and tasty." This high standard of taste is the core value proposition. The commitment to hand-rolling and baking the pretzels to a "golden brown perfection" ensures that the irresistible aroma and melt-in-your-mouth texture are always delivered.
Furthermore, the service model is a major draw. Positive reviews frequently highlight the excellent staff: "The lady at the cash register was very informative and happy to help me pick the right pretzel," and "Service was refreshing to see that they do uphold a standard that makes them stand out." This friendly, informative customer service elevates the experience far above a typical food court transaction. While a few reviews mention minor operational issues—like limited counter space or occasional quality inconsistency with less popular items—the overwhelming sentiment points to a dedicated team providing fresh, high-quality snacks with a smile. The sheer variety of unique offerings, from savory Jalapeño Pretzels to the signature Lemonade Mixers and convenient Pretzel Buckets, ensures there is an ideal choice for a single snack, a meal, or a small event. This combination of demonstrably fresh product, standout customer service, and flexible service options (Curbside, Delivery, In-store Pickup) makes Auntie Anne's a reliable, professional, and delicious choice for any Green Bay resident seeking the perfect soft pretzel experience.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Great pretzels big and tasty. Customer service is great and always delivers great quality. Very fresh! Small counter space so people waiting on their order kinda take up the line.
Jul 10 · ali cisnerosI ordered a couple of pretzels for my kids and the workers were nice, quick wait and fresh pretzels. Great atmosphere too would highly recommend
Jul 13 · Aziz UranI can't remember which co-worker recommended Auntie Anne's to me, but I finally got to try them out and I'm more than amazed with their pretzel bites. I was originally unsure if they had dips or not, but when I saw they had Hot Salsa Cheese it gave me the incentive.The pretzel bites had a pleasantly soft texture to them and were hot and fresh. I can tell they were recently cooked given that it had that melt in your mouth feel. The cheese sauce isn't too spicy for me but definitely had the flavor I was looking for. Simply put, it made a great quick snack.
Jan 21 · Emily De LeonOnly once in a great while do we get to interact with someone nice but today's experience was just beyond rude. The exasperated tone as our food was slammed on the counter was not missed. Talking to us without even facing us made us feel like paying $18 for pretzels was just an inconvenience to this child behind the counter. I get December in a mall isn't the place everyone wants to be but you should at least be capable of not being mean to customers. The pretzel being under cooked was the least of my problems with this experience.
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
