Posted pricw for pretzels is $3.79 each. The last 4 times I have been in there they have charged me $4.09 each. I have asked each time why and they say there is nothing they can do about a wrong price. They overcharged me each time, and we're going to again today when I asked to have it changed they said they wouldn't and the manager is in Buffalo. I did not get overcharged today as you have lost a customer. I am however reporting your location to the office of weights and measures, the local media, ND thr better business bureau. This may seem petty for $.30, but that means for me in the last 3 weeks $1.80 plus tax, and likey more since that was the first time I noticed it, but you are also overcharging everyone else that buys them, so you have likely cheated you customers out of hundreds if not thousands of dollars.
Dec 17 · Jack CollerAuntie Anne's
25 Consumer Square, Plattsburgh, NY 12901, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 25 Consumer Square, Plattsburgh, NY 12901, USA
- Phone
- (518) 324-4510
- Website
- Visit official site
- Rating signal
- 2.0 from 16 recorded reviews
Listed operating hours
- Monday10:00 AM – 9:00 PM
- Tuesday10:00 AM – 9:00 PM
- Wednesday10:00 AM – 9:00 PM
- Thursday10:00 AM – 9:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday10:00 AM – 9:00 PM
About and visit notes
For residents of Plattsburgh and the wider New York region, Auntie Anne's is a recognized name, often associated with a quick and comforting snack break. Located within the popular Consumer Square area, this Auntie Anne's outlet serves up the brand's signature hand-rolled, freshly baked pretzels, aiming to provide a convenient treat for shoppers and locals alike. Whether you're craving the sweet warmth of a cinnamon sugar pretzel or the classic savory goodness of an original, Auntie Anne's offers a familiar option for a grab-and-go bite. This article will provide a clear, engaging, and informative overview of this specific Auntie Anne's location, highlighting its offerings, accessibility, and its general role as a quick-service bakery option for New Yorkers.
Auntie Anne's has built its reputation on the simple yet effective concept of providing hot, fresh pretzels on demand. The appeal often lies in the enticing aroma of baking dough that permeates the air, drawing customers in for a quick indulgence. As a fast-casual food establishment, its operational model is centered on efficiency and consistency in product delivery. The aim is to ensure that customers receive a warm, satisfying pretzel quickly, allowing them to continue with their shopping or activities.
It's important for any business that relies on high-volume, quick service to strive for consistent product quality and customer interaction. While the brand aims to deliver a uniform experience across its locations, individual store operations can vary. The core promise of Auntie Anne's remains its iconic pretzel, served in a variety of beloved flavors, accompanied by refreshing beverages. This Plattsburgh location strives to uphold that brand standard for its New York clientele, offering a convenient stop for a comforting snack.
Auntie Anne's in Plattsburgh, NY, is strategically situated at 25 Consumer Square, Plattsburgh, NY 12901, USA. This address places it within a highly active commercial zone, making it exceptionally accessible for residents throughout Plattsburgh and the broader New York North Country region. Consumer Square is a well-established retail hub, ensuring excellent visibility and straightforward navigation for anyone driving to the location.
As part of a large retail complex, the bakery benefits from extensive parking facilities that are typically available, making visits convenient and stress-free even during busy periods. Its integration within a shopping area means customers can easily combine a stop for a fresh pretzel with other errands or a larger shopping trip, enhancing overall convenience. This prime location ensures that Auntie Anne's is a readily available option for a quick snack or treat for locals in New York, whether they are shopping, working nearby, or simply passing through Consumer Square.
- Freshly Baked Soft Pretzels: The signature product, hand-rolled and oven-baked. Popular varieties typically include:
- Original Pretzel (plain or salted)
- Cinnamon Sugar Pretzel
- Almond Crunch Pretzel
- Other savory options like Pepperoni Pretzel or Sour Cream & Onion Pretzel (availability may vary by location and time)
- Pretzel Bites/Nuggets: Convenient, bite-sized versions of their popular pretzels, often served in cups, such as Cinnamon Sugar Pretzel Nuggets or Original Pretzel Nuggets.
- Pretzel Dogs: Savory hot dog-wrapped-in-pretzel-dough options, such as Classic Pretzel Dogs or Cheese Pretzel Dogs.
- Dipping Sauces: A selection of sweet and savory dips to complement your pretzel, which typically includes Sweet Glaze, Caramel, Cheese Sauce, and Honey Mustard.
- Fresh-Squeezed Lemonades: A popular pairing, available in various flavors like Original, Strawberry, or Blue Raspberry.
- Other Beverages: A selection of fountain drinks.
- Rewards Program: Auntie Anne's often offers a "Pretzel Perks" loyalty program for discounts and free pretzels.
- Signature Hand-Rolled Pretzels: The core appeal lies in the unique taste and texture of their freshly baked soft pretzels, known for being warm and soft.
- Variety of Flavors: Offers both sweet and savory options to cater to different cravings, with the Cinnamon Sugar Pretzel being a particular favorite for many.
- Convenient Location: Situated in a high-traffic retail area, making it an easy and accessible stop for quick snacks while shopping or running errands.
- Quick Service: Designed for speed and efficiency, ideal for customers on the go.
- Refreshing Lemonades: The fresh-squeezed lemonade is a popular complement to the pretzels, offering a refreshing contrast.
It is important to note that, as with any high-volume fast-food establishment, individual customer experiences can vary. Reviews indicate past instances where product freshness and customer service at this specific location have been areas of concern for some patrons, particularly regarding overcharging and handling of product quality. While these are critical feedback points that any business strives to address for continuous improvement, the overall brand standard aims to provide warm, fresh pretzels. Customers are encouraged to verify pricing and product quality at the point of purchase.
Address: 25 Consumer Square, Plattsburgh, NY 12901, USA
Phone: (518) 324-4510
Mobile Phone: +1 518-324-4510
Website: Auntie Anne's official website (auntieannes.com or locations.auntieannes.com) for general information, menu, and loyalty program details.
For residents of Plattsburgh and the wider New York region, Auntie Anne's at 25 Consumer Square stands as a suitable option for a quick and convenient snack, particularly when visiting the bustling retail area. Its primary suitability for locals lies in its accessible location and the universally recognized appeal of its signature soft pretzels.
The convenience factor is undeniable. Situated within a major shopping hub, it offers an easy stop for a warm treat during a busy day of errands or leisure. For New Yorkers seeking a fast, familiar, and comforting bite on the go, Auntie Anne's fulfills that need effectively. The diverse menu of pretzel flavors, from sweet to savory, ensures that there's usually an option to satisfy various cravings, making it a versatile choice for individuals and families alike.
While some past customer feedback points to challenges regarding pricing discrepancies and specific service interactions, it's essential for consumers to view such instances as opportunities for the business to improve. The brand itself aims to provide a consistent, quality product. Locals who appreciate the classic Auntie Anne's pretzel and prioritize quick service in a convenient location will likely find it a practical choice.
In essence, Auntie Anne's in Plattsburgh serves as a reliable fixture for those moments when only a warm, soft pretzel will do. It's a quick pit stop that provides a familiar and satisfying snack, perfectly suited for the fast-paced lifestyle of many New Yorkers looking for convenient and comforting food options in their local shopping districts.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- In-store pick-up
- In-store shopping
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
If zero was an option I would. Dirty clothes not in uniform playing on their phones and just disrespectful and impatient about an order mix up. It's a pretzel place you signed up for customer service. I'm not rude yall are sad.
May 9 · TaraMay ChevalierDisgusting. Bought two almond pretzels. They were so dried out, I could have easily knock someone out with them. Went back and told them. The guy making the pretzels told me that almond pretzel should be eaten right away. Okay. He made me two new pretzels. Holy cow! They were freaking RAW. Lesson learned. Never again!
Sep 21 · JudithOnline states it is open until 9 PM ...we went in at 7:50 ....waited, and waited...finally girl comes out I point at the bag of pretzels and ask if they are still open she says no...we close at 800, um are those pretzels in that bag? She says yes...so I can't buy any?She then says the other girl closes at 700... mind you it's 750 ten more minutes to go or am I missing something?
Mar 27 · Carrie BranhamLiterally never have anything cooked anytime I ever go there at both locations
Sep 19 · Ashley OwensCompare another bakery nearby
Sorted by geographic proximity from this bakery.












This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
