Other than my hotdog pretzel bites being crunchy solid because they were so burnt from being under the warmer for hours on end, the cheese was nice . Also the last time I was there they dropped a pair of tongs on my head, they fell onto the ground so I handed them to the lady and she proceeded to use them for another customer….CRAZY but okay. Atleast wipe them or something
Feb 3 · James WilliamsAuntie Anne's
60 Smithfield Blvd Space D108, Plattsburgh, NY 12901, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 60 Smithfield Blvd Space D108, Plattsburgh, NY 12901, USA
- Phone
- (518) 561-0033
- Website
- Visit official site
- Rating signal
- 2.0 from 19 recorded reviews
Listed operating hours
- Monday10:00 AM – 7:00 PM
- Tuesday10:00 AM – 7:00 PM
- Wednesday10:00 AM – 7:00 PM
- Thursday10:00 AM – 7:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 5:00 PM
About and visit notes
For residents of Plattsburgh and the wider New York region, Auntie Anne's is a familiar and often anticipated stop for a comforting and convenient snack. Located within the bustling Champlain Centre mall, this Auntie Anne's outlet brings the beloved aroma and taste of freshly baked, hand-rolled pretzels right to your shopping experience. Whether you're in the mood for a classic salted pretzel, a sweet cinnamon sugar delight, or a savory pretzel dog, Auntie Anne's aims to provide a quick and satisfying treat. This article will offer a clear, engaging, and informative overview of this specific Auntie Anne's location, highlighting its offerings, accessibility, and general suitability for locals in New York.
Auntie Anne's has established itself as a global brand synonymous with soft, warm pretzels made on-site. The appeal lies in the simple, yet effective, formula of fresh dough, expert twisting, and hot-out-of-the-oven baking. The brand's commitment is to deliver a consistently delightful product that serves as a perfect pick-me-up during a busy day of shopping or errands. This Plattsburgh location, like others, is designed for efficiency, catering to customers looking for a delicious snack without a long wait.
It's important for customers to recognize that like any fast-casual food service establishment operating in a high-traffic environment, variations in experience can occur. The primary goal of Auntie Anne's is to provide hot, fresh pretzels. While ideal preparation is always the aim, factors such as timing of visit and product freshness can sometimes influence individual customer experiences. However, the core offering of warm, buttery pretzels and refreshing beverages remains the foundation of what Auntie Anne's strives to deliver to its New York clientele.
Auntie Anne's in Plattsburgh, NY, is strategically located at 60 Smithfield Blvd Space D108, Plattsburgh, NY 12901, USA. This address places it directly within the Champlain Centre, one of the primary shopping destinations in the Plattsburgh area. For residents of New York, particularly those in the North Country region, the mall setting offers excellent accessibility.
Being inside a major shopping mall means that access is straightforward, with ample parking usually available for mall patrons. Smithfield Boulevard is a well-known thoroughfare in Plattsburgh, making navigation to the Champlain Centre simple for both local and out-of-town visitors. The indoor mall environment provides a comfortable and convenient spot to grab a snack, regardless of the weather outside. This prime location ensures that Auntie Anne's is a highly accessible and convenient stop for anyone visiting the mall, making it a natural choice for a quick treat while shopping or engaging in other mall activities in New York.
- Freshly Baked Soft Pretzels: A wide variety of hand-rolled, oven-baked pretzels including:
- Original Pretzel (plain or salted)
- Cinnamon Sugar Pretzel (best-seller)
- Almond Crunch Pretzel
- Parmesan Cheese Pretzel
- Sour Cream & Onion Pretzel
- Jalapeño Pretzel
- Pepperoni Pretzel
- Chocolate Mint Pretzel
- Chocolate Éclair Pretzel
- Matcha Green Tea Pretzel
- Seaweed Pretzel
- Vegan Pretzel options (Original, Cinnamon Sugar, Almond Crunch, Seaweed)
- Pretzel Stix & Bites: Convenient, bite-sized versions of popular pretzels, such as Original Stix, Cinnamon Sugar Stix, Choco Éclair Stix, Choco Almond Bites, Cheese Nuggets, and Pretzel Dog Bites.
- Pretzel Dogs: Savory options like Chicken Pretzel Dog, Chicken Cheese Dog, Cheesy Nacho Chicken Corndog, and Classic Chicken Corndog.
- Dipping Sauces: A range of sweet and savory dips to complement pretzels, including Cheese, Hot Salsa Cheese, Sweet Glaze, Caramel, Honey Mustard, Marinara, and Cream Cheese.
- Fresh-Squeezed Lemonades: Signature fresh-squeezed lemonades, including Original, Blue Raspberry, Mango, Strawberry, and Watermelon flavors (regular and frozen mixers).
- Other Beverages: Coca-Cola® Fountain Soda and fresh passionfruit drinks.
- Rewards Program: "Pretzel Perks" rewards program for earning points on purchases, receiving special offers, and birthday treats.
- Mobile Ordering & Pick-up: Option to order ahead via the app to skip lines and pick up in-store.
- Delivery: Available through third-party delivery services like DoorDash for convenience.
- Signature Hand-Rolled Pretzels: Known for their distinct taste and texture, baked fresh and served hot.
- Wide Variety of Flavors: An extensive menu of pretzel flavors, from classic savory to unique sweet options, catering to diverse preferences.
- Popular Pretzel Dogs: A fan-favorite savory option, perfect for a more substantial snack or light meal.
- Refreshing Lemonades: The fresh-squeezed lemonades are a highly complementary beverage, offering a sweet and tart balance to the pretzels.
- Convenient Mall Location: Situated within Champlain Centre, making it an easy and accessible stop for shoppers and mall visitors in New York.
- Quick Service: Designed for fast transactions, ideal for those looking for a quick snack on the go.
- Rewards Program & Mobile Ordering: Enhances customer convenience and loyalty, allowing for faster service and exclusive deals.
- Vegan Options Available: Provides specific vegan versions of popular pretzels and stix, catering to a wider dietary range.
While Auntie Anne's aims to provide a consistent experience, individual customer feedback, as seen in provided reviews, can sometimes highlight areas for improvement regarding product freshness (e.g., burnt pretzel bites) or customer service interactions. The brand emphasizes fresh, hot pretzels and continuous improvement based on feedback.
Address: 60 Smithfield Blvd Space D108, Plattsburgh, NY 12901, USA
Phone: (518) 561-0033
Mobile Phone: +1 518-561-0033
Website: Auntie Anne's official website (locations.auntieannes.com or www.auntieannes.com) for general information, menu, and rewards program.
For residents of Plattsburgh and the wider New York region, Auntie Anne's stands as a suitable and convenient go-to for a quick, comforting snack. Its prime location within the Champlain Centre mall makes it incredibly accessible for those already out shopping or enjoying a day at the mall. This ease of access, coupled with ample parking, ensures a hassle-free visit for locals throughout New York.
The core appeal of Auntie Anne's for locals lies in its signature product: the freshly baked, hand-rolled soft pretzel. The extensive menu offers a wide variety of flavors, from the universally loved Cinnamon Sugar and classic Original to more unique options and savory Pretzel Dogs, ensuring there's something to satisfy every craving. This versatility makes it an ideal spot for a quick breakfast, an afternoon treat, or a light snack to hold you over. The availability of refreshing lemonades and various dips further enhances the snacking experience, providing the perfect pairing for their pretzels.
While some individual experiences, as noted in reviews, might point to occasional issues with product freshness or customer service, it's important to understand that such instances are not necessarily representative of every visit. Auntie Anne's operates on a high-volume, quick-service model, and generally strives to deliver hot, fresh products. The brand's commitment to customer convenience, highlighted by its mobile ordering and delivery options, further cements its suitability for busy New Yorkers.
In conclusion, Auntie Anne's in Plattsburgh offers a reliable and convenient option for those seeking a quick, tasty, and satisfying pretzel snack. For any New Yorker looking to grab a warm, freshly baked treat while on the go, especially within the context of a shopping trip, Auntie Anne's at Champlain Centre remains a popular and perfectly suitable choice.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- Takeaway
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Terrible service tried to make me 2 burnt pretzels and both times she said they aren't burnt that's the way all of them are. REALLY. NEVER wasting $5.00 there again. Young lady was plain rude too
Jan 6 · kim feeleyIf I could give a half star review I would. Service was so bad and nobody is ever there. There are never workers and the food looks like it’s days old. When a place say they are open you would think workers would be there to serve you right? Well I guess not. The food is really hit and miss and is so expensive for an amateur pretzel.
May 11 · Emily BI ordered food and didn’t get the right order whatsoever. I spent almost $30 and got one pretzel, not even the right one. I tried to call and get it sorted out and the employee I spoke to was extremely rude and hung up on me. I have been trying to call back and I’m getting no answer. Horrible service.
Jul 22 · Kassidy MatottOn april 7th at about 5pm, My fiance and I decided to get aunti Anne's pretzel bites while walking in the mall, when we got to the counter there were a few people in line before us. when the worker noticed us in line she rolled her eyes, there were no pretzels in the case. So we ordered and waited, but as others got in line behind us they just kept rolling their eyes and cussing loud enough for customers to hear, every time someone would in line. we get our bites and they were still doughy, not cooked all the way. I have to say I'm very disappointed.
Apr 7 · Gavin JarvisCompare another bakery nearby
Sorted by geographic proximity from this bakery.












This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
