The worst service and attitude I've experienced ever. Team member appeared to not care about working. I asked for Swirl Mixers she acted as if she didn't know what it was, so I said it's right here on the poster. What she prepared was NOT what I ordered to I took a picture and showed her what was on my side of the picture and she said that's what she made. It clearly is not.
Jun 13 · Pastor David MackeyAuntie Anne's
6700 Douglas Blvd Kiosk PK-21, Douglasville, GA 30135, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 6700 Douglas Blvd Kiosk PK-21, Douglasville, GA 30135, USA
- Phone
- (678) 653-8492
- Website
- Visit official site
- Rating signal
- 2.0 from 53 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 8:00 PM
- Saturday11:00 AM – 8:00 PM
- SundayClosed
About and visit notes
Welcome to the heart of snack perfection in Douglasville, Georgia! If you are exploring Arbor Place Mall and find yourself craving a treat that is both savory and sweet, look no further than the irresistible aroma wafting from Auntie Anne's. Known worldwide for their signature hand-rolled soft pretzels, this location at the mall offers a perfect stop for a quick, satisfying bite. It's more than just a pretzel store; it’s a local bakery experience where every twist is prepared fresh and served piping hot. For Georgia residents, Auntie Anne’s represents a classic mall indulgence that is always worth the stop.
The core of the Auntie Anne's appeal lies in their simple, yet perfected recipe. Every pretzel is rolled by hand, mixed from scratch, and baked to a beautiful golden-brown color right in front of the customers. This dedication to freshness ensures that whether you prefer the classic Original pretzel or a sweet variety, you are receiving a truly exceptional product. The selection caters to all cravings, making it a reliable destination for a snack, lunch, or a treat after a long day of shopping. From sweet almond crunch to savory pepperoni and cheese, the variety keeps customers coming back for their favorite flavor or to discover a new one.
Auntie Anne's provides more than just the perfect soft pretzel. The menu is designed to offer a complete snacking experience, pairing their iconic baked goods with refreshing beverages and delectable dips. The Original Lemonade, with its perfect balance of sweet and tart, is the quintessential companion to any pretzel, but the variety of Lemonade Mixers and Frozen Lemonade options ensures a cool, customized drink for any day. Their dedication to a quick, high-quality product is why locals in the Douglasville area consider it a top choice for a grab-and-go treat.
Location and Accessibility
The Douglasville Auntie Anne's location is strategically situated within the busy Arbor Place Mall, making it highly convenient for shoppers, local residents, and visitors traveling through the area near Interstate 20.
The specific address is: 6700 Douglas Blvd Kiosk PK-21, Douglasville, GA 30135, USA.
Located at a kiosk within the mall, the accessibility for all customers is a priority. The location features a Wheelchair Accessible Entrance as well as a Wheelchair Accessible Parking Lot, ensuring a comfortable and easy visit for everyone. Being inside a major shopping center, there is ample parking available and the overall atmosphere is suited for a quick visit while running errands or taking a break. The location is known for its quick service, perfect for those moments when you need a delicious and fast snack.
Services Offered
The Auntie Anne's location at Arbor Place Mall provides several convenient service options to meet the needs of all its Georgia-based customers:
- Takeout: Simply walk up, order your freshly baked pretzel or snack, and be on your way. Ideal for shoppers and those needing a quick, on-the-spot indulgence.
- Delivery: For days when you can't make it to the mall, Auntie Anne’s offers delivery service, bringing hot, hand-rolled pretzels right to your home or office in the Douglasville area.
- A Quick Visit Focus: The entire operation is structured for speed and efficiency, making it perfect for customers needing a quick but high-quality treat.
- Diverse Payment Options: The store accepts modern payment methods, including Credit Cards, Debit Cards, and NFC Mobile Payments, ensuring a smooth checkout process.
Features / Highlights
What makes the Auntie Anne's experience so unique and a standout option in the local Douglasville food scene? It comes down to a few key features that define their product and service:
- Hand-Rolled, Freshly Baked Soft Pretzels: This is the signature feature. Every pretzel is mixed, rolled, and baked fresh on-site to a golden-brown perfection, guaranteeing a warm, soft, and buttery texture that is simply unmatched.
- Variety of Savory and Sweet Pretzels: The menu offers a fantastic range of flavors, from the classic Original to Sweet Almond and Cinnamon Sugar, and savory options like the Pepperoni, Jalapeño, and the unique Sour Cream & Onion. There is truly a flavor for every palate and mood.
- Pretzel Nuggets and Dogs: For those who prefer a bite-sized format, the Pretzel Nuggets and the Pretzel Dogs (Nathan’s Famous® hot dogs wrapped in pretzel dough) offer excellent alternatives that are easy to eat while on the go.
- Refreshing Custom Lemonades: The famous Original Lemonade, Lemonade Mixers (like Blue Raspberry or Strawberry), and Frozen Lemonade Mixers provide the ideal sweet and tangy complement to the warm, salty pretzels. They also offer simple Iced Tea and Coca-Cola® Products.
- Perfect Dips: A selection of seven complementary dips, including Cheese Dip, Sweet Glaze Dip, Caramel Dip, and Marinara Dip, allows customers to customize their snack further and enhance their flavor experience.
- Pretzel Buckets for Sharing: For family events, parties, or office gatherings, the Pretzel Buckets (available in Original, Cinnamon Sugar, Pepperoni Nuggets, or Mini Pretzel Dogs) offer a generous and popular shareable option.
Contact Information
To plan your visit, confirm hours, or inquire about delivery options for the Douglasville location, you can use the following details:
Location: 6700 Douglas Blvd Kiosk PK-21, Douglasville, GA 30135, USA
Primary Phone: (678) 653-8492
Mobile Phone: +1 678-653-8492
For the most accurate current operating hours, especially considering mall schedules and holidays, it is always recommended to call ahead or check an online listing. The typical mall schedule often sees doors open from late morning until the early evening, making it a great option for an afternoon or early dinner snack.
What is Worth Choosing
For anyone in the Georgia area seeking a guaranteed delicious and comforting snack, Auntie Anne's at Arbor Place Mall offers a compelling choice.
The commitment to a high-quality, fresh product is the main reason for its continued popularity. The unmistakable aroma of baking dough and butter is your first invitation, and the taste is the confirmation. The Original Pretzel is a timeless classic, butter-brushed and lightly salted, perfect when paired with the Cheese Dip or the zing of a Honey Mustard Dip. However, the Sweet Almond Pretzel is a favorite, offering a sweet-and-salty balance that satisfies dessert cravings without being overly rich. Many customers also highlight the Cinnamon Sugar Pretzel Nuggets as an unmissable treat. The nugget format is perfect for quick dipping and easy sharing.
Beyond the pretzels themselves, the beverages are another crucial element. The Original Lemonade is a refreshing classic, but don't overlook the vibrant flavor of the Lemonade Mixers—a cold, fruity twist on the original. Pairing one of their savory pretzels, like the Pepperoni Pretzel Dog, with a fresh, tart lemonade offers a satisfying and complete meal on the go.
While a few customer reviews have noted occasional service challenges, the general consensus reinforces the irresistible quality of the food itself. The focus on making food fresh in-house, ensuring that the pretzels are warm and golden upon serving, is a core value that keeps local Douglasville customers loyal. Whether you're a long-time fan of the Sweet Almond or ready to try the heat of the Jalapeño Pretzel, Auntie Anne's remains a must-visit destination at Arbor Place Mall for a quick dose of soft, buttery goodness. It's the perfect treat to elevate your Georgia shopping trip.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I was at the mall location and only one person was working there, running the register, prepping the dough and the cooking. Oh my the young lady was very nice, unfortunately everything served was burnt after 15 mn wait. Felt sorry for the young lady who had to do it all by herself, at least schedule 2 people or the bad reviews will continue pouring in. Do better because I use to like those pretzels!!
Jul 15 · Judith SilueOne day my mom and I went to auntie Annie’s in the mall. I order salted pretzel nuggets and after I paid and went downstairs, and finally looked in the bag to see they were pizza nuggets. So we went back up the escalator and told the young girl behind the register the situation and she apologized, took the nuggets out my bag and put them back in the heater were they serve nuggets to other customers. I say this to say she didn’t know if I spit in them, coughed or anything. She should have threw them away. I went there June 23, 2024 around 1:20 by the way!
Jun 26 · Jasmine MickensI was there today the server name netaeja i asked her to give me the fresh one and i pointed out which 2 i want..she was like i can’t reach them..Like seriously u can’t reached them … she literally had to move one cup from the front of them only those two look fresh rest of them look very old . after she gave me one I ask her the second one gave me the one that I was asking for and she refused to give me the one i want and still telling me that she can’t reach like what if I want the third one she’s not able to read that one and tell me I cant sell you because I can’t reached them, when I was trying to eat them. Theywere very cold and hard. very bad service i should get what i paid for
Sep 20 · Shumaila HussainMy granddaughter and l went annie pretzels here in douglasville today because we love those pretzels bites.Well l only get to go there on the weekends because of my work schedule.I went to get a container of pretzels without. I saw a fresh batch was bring buttered and they didnt have as ny salt on them yet so l ask the cashier if she could put 1 cup aside for me before they were salted
Jun 1 · Glenda ParkerCompare another bakery nearby
Sorted by geographic proximity from this bakery.


Nothing Bundt Cakes
2911 Chapel Hill Rd Suite 220, Douglasville, GA 30135, USA




B B Cakes & Sweets LLC
Annewakkee Trails Subdivision, 3000 Anneewakee Falls Pkwy, Douglasville, GA 30135, USA



Loblolly Molly - pine needle cookies and tea, Georgia!
8375 Cedar Grove Rd, Fairburn, GA 30213, USA

Dough in The Box Fulton Industrial
5650 Fulton Industrial Blvd SW, Atlanta, GA 30336, USA


Sweet Creations by Candi Pittman
8365 Jones Ferry Rd, Palmetto, GA 30268, USA
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
