Dont even waste your money on this place or any food place in the mall…the dang on cinnabon was so hard yooo as if its been reheated for seven days straight…then the Indian lady tried to serve me one all broken up and when I stated I didnt want it she slammed a STALE ONE IN THE BOX….DO NOT EAT HERE NO MORE…Called stateboard as well ☺️
Aug 17 · Jacquez HudsonCinnabon
6700 Douglas Blvd Suite 2495, Douglasville, GA 30135, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 6700 Douglas Blvd Suite 2495, Douglasville, GA 30135, USA
- Phone
- (678) 275-2080
- Website
- Visit official site
- Rating signal
- 2.0 from 53 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 8:00 PM
- Saturday11:00 AM – 8:00 PM
- Sunday12:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
Cinnabon in Douglasville, Georgia, is a well-recognized local destination for indulging in one of the world's most famous sweet treats: the cinnamon roll. Located within the bustling commercial district of Douglas County, this bakery offers the signature, irresistible aroma and taste that has made the brand a household name. For residents and shoppers in the area, Cinnabon serves as the go-to spot for an intensely sweet, comforting, and quick dessert fix.
The core of the offering is, naturally, the cinnamon roll itself. The menu revolves around the classic, warm, gooey roll, which is made with a combination of warm dough, legendary Makara cinnamon, and signature cream cheese frosting. Beyond the traditional, Cinnabon has expanded its offerings to include variations and complementary items, ensuring there’s a perfect treat for every level of craving. From the colossal Classic Roll—a treat often large enough to share—to smaller, more manageable options like the Minibon® and the delightful bite-sized BonBites™, there's a size for every appetite and every schedule, making it ideal for a "Quick visit."
However, as with any high-volume bakery, the quality of the product relies heavily on its freshness and the attentiveness of the staff. While the promise of the brand is consistently warm, soft rolls, local feedback from the Douglasville location suggests that customers should be mindful of product quality, particularly during less busy periods, and should always expect the high customer service standards the community deserves. When the rolls are fresh, they are an unparalleled indulgence, perfect for a special treat in the Douglasville area.
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Location and Accessibility
The Douglasville Cinnabon is conveniently located at 6700 Douglas Blvd Suite 2495, Douglasville, GA 30135, USA. This placement is typically within a major shopping center or mall, making it an easy stop for local shoppers, commuters, and families spending the day out in Douglas County. Its location on Douglas Boulevard is a central commercial artery, ensuring high visibility and ease of access from various parts of the community.
Accessibility is a key feature of this location, designed to accommodate all members of the Georgia community. The business offers a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot. This commitment ensures that everyone can easily stop by to pick up their favorite roll or frozen drink.
The nature of the business—a quick-service bakery—means that parking and access are generally straightforward, fitting the need for a quick stop-and-go transaction. Customers visiting the location should be aware of the environment, which is typically fast-paced and geared towards efficient service for both dine-in and takeout patrons.
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Services Offered
Cinnabon provides a variety of service options focused on speed and convenience for the local Douglasville customer:
Takeout: The most common service, allowing customers to quickly grab their rolls, drinks, and other treats for immediate consumption or to take home.
In-Store Pickup: Ideal for customers who place orders ahead of time to ensure their favorite items, especially larger packs, are ready upon arrival.
Delivery: Convenient delivery service is available, allowing residents in the Douglasville area to enjoy the fresh-baked aroma and taste of Cinnabon without leaving their home or office.
Hot and Frozen Beverages: The shop offers a full range of beverages to accompany their sweets, including Coffee, the signature Mochalatta Chill®, and frozen drinks like the Chillattas® (including a decadent Chocolate Peanut Butter Cup option made with REESE'S).
Payment Flexibility: Accepts a range of payment methods, including Credit Cards, Debit Cards, and NFC mobile payments, ensuring a fast and modern checkout process.
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Features / Highlights
Cinnabon in Douglasville is known for several key features and menu items that draw local customers:
The Signature Classic Roll: This is the defining feature—a large, warm, doughy cinnamon roll made with the proprietary Makara cinnamon and topped with generous amounts of signature cream cheese frosting. It is the gold standard for many dessert lovers in Georgia.
Variety of Sizes and Quick Bites: Beyond the full-size roll, the availability of Minibon®, BonBites™, the Center Of The Roll™, and CinnaSweeties® ensures that there is a perfect sweet snack for any level of craving.
Decadent Topped Rolls: Specialty variations like the Caramel PecanBon® (a Classic Roll topped with rich caramel frosting and pecans) and the Chocolate Peanut Butter Cup Bon made with REESE'S offer enhanced, richer dessert experiences.
CinnaPacks™ for Sharing: For family events, office treats, or parties, the Classic CinnaPacks™ and MiniBon® CinnaPacks™ offer convenient, ready-to-go assortments, with the option to purchase Colorful Frosting CinnaPacks for a fun, custom experience.
Add-Ons for Customization: Customers can purchase extra sides of Cream Cheese Frosting, Pecans, Caramel Frosting, or Chocolate Sauce to personalize their treats at home or share with others.
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Contact Information
Douglasville residents can contact the Cinnabon location for inquiries about product availability or special orders using the following information:
Address: 6700 Douglas Blvd Suite 2495, Douglasville, GA 30135, USA
Phone Number: (678) 275-2080
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What is Worth Choosing
Cinnabon in Douglasville is worth choosing when you have a specific, intense craving for a rich, cinnamon-infused dessert that only this bakery can truly satisfy. It's the ideal choice for an occasional indulgence, a quick energy boost during a shopping trip, or a convenient dessert for a small gathering.
The primary reason to choose Cinnabon is the exceptional taste of its core products, specifically the Classic Roll and the Caramel PecanBon®, when they are served fresh and warm. When the timing is right, the combination of the proprietary cinnamon, soft dough, and tangy-sweet frosting is an experience that provides pure comfort food satisfaction, highly valued by the local Georgia community. The ease of getting these treats via Delivery, Takeout, or In-store Pickup makes it a highly convenient option for busy individuals and families.
However, local customers should be proactive to ensure a positive experience. Given that some feedback has pointed to occasional issues with product freshness and customer service, customers are advised to politely request the freshest roll available. Choosing to purchase the CinnaPacks™ is often an excellent option for families and events, as they allow you to take the treats home and perhaps warm them slightly for that signature gooey texture.
In summary, choose Cinnabon for a reliably delicious, high-calorie, and deeply satisfying cinnamon treat. Whether you grab a single Minibon® and a cup of Coffee for a quick morning break or order a Classic CinnaPack™ for a weekend family dessert, Cinnabon remains the premier destination in Douglasville for the world-famous cinnamon roll experience.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
The woman working Friday 12 noon should have some re-training in customer service. Its not busy and when I asked where the restroom was (Nearest was closed) she waved me away and said nothing. No way i will go back and eat food that she touched.
Oct 25 · Darrell CliftonWhenever I come here, it’s a hit or miss but last time I came I tried to use a coupon from my account. It clearly said to scan it as it had a QR code but the lady refused to, firstly stating that there is no coupon on my account, then wrongly stating I had to have $10 worth of items. After explaining and showing the details of the coupon, she stood on insisting that her system shows the coupon wrong and it must be at least $10 worth of items and no one can fix the problem. All she had to simply do was scan the QR code as the only way to redeem it was by scanning it. Y’all gotta teach the employees the different ways of applying the account coupons. In the end, I just walked away without even getting anything just because of the interaction.
Apr 25 · CeI asked the lady for hot water and she refused lying that the machine was not working at the same place I buy smoothies but now I will never go there anymore. This is how they treat their customers. I went next door at Chick-fil-A and the lady was so polite and good and also gave me the hot water in a cup. This is why I will now prefer them over Cinnabon at Arbor place mall.
Feb 8 · Alina MaskatiIf I could rate this Cinnabon location less than 1 star then I would.I’ve always loved Cinnabon until the current owners took over in the location inside Arbor Place Mall.I bought a Cinnabon from that location & cut into it & to my surprise, I saw a long, curly, thick hair baked into the dough!!!!I was disgusted to say the least & I can say that I will NEVER desire a Cinnabon again!!! That was enough to ruin my desire for it from here on out.I DO NOT recommend that location to anyone.Corporate needs to shut them down!!!!
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
