Rita the manager obviously was having a bad day to argue with me about almond pretzels that was burnt and insisted that bc of the almonds, that's why my pretzel looked like that at the bottom. I've been coming to this location for years and have never seen a burnt almond pretzel. Your attitude stinks and your very rude to be a manager. You need to find a better position than suits your personality and attiude. Auntie Ann's isn't it.!! Whether you're having a bad day you don't take it out on the customer for the reason why you have a paycheck in the first place.
Apr 3 · RHONDA BATTLEAuntie Anne's
5000 US-301, Waldorf, MD 20603, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 5000 US-301, Waldorf, MD 20603, USA
- Phone
- (301) 870-7332
- Website
- Visit official site
- Rating signal
- 3.0 from 41 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 8:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
For decades, Auntie Anne's has been synonymous with the irresistible aroma of fresh-baked dough, butter, and cinnamon, creating a delightful sensory experience that Maryland residents have come to love. The location at St. Charles Towne Center in Waldorf, MD, serves as a convenient and reliable stop for those seeking a quick, satisfying, and iconic snack. While many traditional bakeries focus on cakes and pastries, Auntie Anne's specializes in the art of the hand-rolled, soft pretzel—a unique and beloved form of baked good that caters perfectly to shoppers, families, and anyone needing a quick, savory or sweet pick-me-up.
This bakery distinguishes itself by its commitment to freshness. Every pretzel is hand-rolled and baked until it reaches a golden-brown perfection right before your eyes, ensuring that customers in Waldorf receive a snack that is always warm and tender. From the moment you approach the counter, the smell of the bakery's signature offerings lets you know you are about to enjoy a quality treat. The menu extends far beyond the classic Original Pretzel, encompassing a variety of flavors, bite-sized nuggets, savory pretzel dogs, and a refreshing array of signature drinks, all making it a unique and quick-visit bakery experience within the heart of Charles County’s retail hub.
Auntie Anne's location within a major shopping center like St. Charles Towne Center means it is positioned to serve the high-traffic needs of the Southern Maryland community. It is a place designed for a "Quick visit," making it an efficient option for those on a tight schedule who still demand a freshly made, high-quality product. The friendly, fast-paced atmosphere, combined with the promise of a hand-rolled pretzel, makes this Waldorf spot a local favorite for a treat while running errands or taking a short break from shopping.
The Waldorf Auntie Anne's is situated in a prime retail location, offering excellent accessibility to residents across Charles County and neighboring communities.
Address: 5000 US-301, Waldorf, MD 20603, USA
This address corresponds to the St. Charles Towne Center, a major landmark and retail destination in the area. Its location right off the heavily traveled US-301 (also known as Crain Highway) makes it easy to find and reach. Being inside a large mall complex ensures several key accessibility benefits for local Maryland customers:
- Parking and Entrances: As part of the mall, there is extensive, readily available Wheelchair accessible parking lot and clear access via Wheelchair accessible entrance points into the facility. While the pretzel store itself may be a counter-service model within the mall structure, the mall environment ensures convenience and access for all patrons.
- Service Options: The store is well-equipped for modern convenience, offering multiple service options including Curbside pickup, In-store pickup, In-store shopping, and Takeout. These options cater to different customer preferences, whether they want a truly quick grab-and-go experience or wish to browse the selection briefly.
- Payment: In line with being a modern, efficient establishment, the bakery accepts various payment methods, including Credit cards, Debit cards, and NFC mobile payments, ensuring a swift checkout process.
- General Operating Hours: The standard mall operating schedule, where the store is typically located, suggests hours that are often: Monday to Saturday from approximately 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM (though specific times should always be verified, as they may fluctuate based on mall policy).
Auntie Anne's menu is centered around its freshly baked pretzel dough, offering a diverse range of flavors and formats to suit any craving.
- Soft Pretzels (Classic Twist): Hand-rolled and freshly baked, these classic items come in a variety of flavors including:
- Original
- Cinnamon Sugar
- Sweet Almond
- Sour Cream & Onion
- Roasted Garlic & Parmesan
- Pepperoni
- Jalapeño
- Raisin
- Pretzel Nuggets (Bite-Sized): The perfect shareable snack or quick individual bite:
- Original Pretzel Nuggets
- Cinnamon Sugar Pretzel Nuggets
- Pretzel Dogs (Savory Meal): Auntie Anne's famous dough wrapped around a Nathan’s Famous® hot dog:
- Original Pretzel Dog
- Cheese Pretzel Dog
- Jalapeño & Cheese Pretzel Dog
- Mini Pretzel Dogs
- Pretzel Buckets (For Sharing): Large, shareable buckets ideal for parties, tailgates, or family events:
- Original Pretzel Nuggets Bucket
- Cinnamon Sugar Pretzel Nuggets Bucket
- Pepperoni Pretzel Nuggets Bucket
- Mini Pretzel Dogs Bucket
- Dips (Enhance the Flavor): A selection of seven complementary dips to pair with any pretzel:
- Caramel Dip
- Cheese Dip
- Hot Salsa Cheese Dip
- Light Cream Cheese Dip
- Marinara Dip
- Sweet Glaze Dip
- Honey Mustard Dip
- Drinks (Refreshing Beverages): To perfectly accompany the warm, salty, or sweet baked goods:
- Original Lemonade
- Lemonade Mixers (fruity flavors like Strawberry, Blue Raspberry, and Mango)
- Frozen Lemonade Mixers
- Lemonade Iced Tea
- Iced Tea
- Coca-Cola® Products
Auntie Anne's in Waldorf offers several key features that make it a compelling choice for a quick bakery stop:
- Hand-Rolled, Freshly Baked Promise: The commitment that every pretzel is hand-rolled and baked fresh throughout the day ensures maximum warmth, tenderness, and quality, a key differentiator from pre-packaged snacks.
- Unique Savory Offerings: Unlike most bakeries that focus primarily on sweet treats, Auntie Anne's includes robust savory options like the Pepperoni Pretzel and various Pretzel Dogs, providing substantial, meal-worthy baked goods.
- The Lemonade Legacy: Their signature Original Lemonade and extensive line of Lemonade Mixers are iconic and perfectly balance the buttery taste of the pretzels, offering a refreshing complement to the baked goods.
- High Convenience: Located inside a major retail center, the accessibility of the 5000 US-301 location, combined with the availability of Curbside pickup and Takeout, makes grabbing a fresh snack extremely fast and easy for busy Maryland shoppers.
- Variety for Groups: The availability of Pretzel Buckets makes this bakery an excellent choice for local residents needing a quick, crowd-pleasing snack for children's parties, office events, or game-day gatherings.
For local Maryland customers planning a visit or needing to inquire about a larger order, here is the primary contact information for the Auntie Anne's location at St. Charles Towne Center:
Address: 5000 US-301, Waldorf, MD 20603, USA (Located within St. Charles Towne Center)
Phone: (301) 870-7332
Note on Customer Experience: While the quality of the freshly baked product is a strong feature, local users are advised that, as with any high-volume service counter, staff attitude and operational efficiency can occasionally fluctuate, as reflected in public feedback. Customers should utilize the various service options available to ensure the best experience possible.
For Waldorf, MD, residents, choosing Auntie Anne's means prioritizing a fresh, hot, and flavorful snack experience delivered with maximum efficiency. This bakery is worth choosing when you need an immediate, deeply satisfying treat that is distinct from a typical sweet dessert. The unique buttery flavor and soft, chewy texture of the hand-rolled pretzel dough, whether coated in Cinnamon Sugar or topped with savory Pepperoni, is an unparalleled experience that is consistently delivered hot from the oven.
Furthermore, the location’s high-level of convenience and focus on fast service—highlighted by its Quick visit planning designation and multiple pickup options—makes it an ideal choice for busy individuals and families moving quickly through the St. Charles Towne Center. Pairing any warm pretzel or pretzel dog with a perfectly balanced Original Lemonade or a fun Frozen Lemonade Mixer provides a complete, refreshing snack that brightens any shopping trip or errand run. When time is short but the craving for a delicious, iconic baked treat is strong, Auntie Anne's in Waldorf remains the go-to bakery destination for soft pretzel perfection.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
The freckled face girl always got an attitude for no reason. I asked another employee how long it would be for the specific one I wanted. She told me 10mins no problem then the freckles face girl who i remember from being rude many times b4 starts going off talking about why am I asking how long, we got stuff to do it's only 2 of us to the point where I said I don't need the pretzel that bad and left and 2 other parties did the same saying why is she acting like that. Won't be back and I hope anyone who has respect for themselves wouldn't lower there standards for a pretzel
Dec 14 · TankThis place always doesn’t make your online order ready for pick up
Sep 18 · Joe II am allergic to Mango the fruit. I visited this location to get a nice cool beverage and specifically asked the gentleman "what is the orange flavored frozen beverage"? He replied "mango". I stated may I please have a strawberry and lemonade mix frozen beverage along with a cinnamon sugar pretzel. The gentleman then brings over to me a mango strawberry frozen beverage mix. It's a great thing that I noticed the orange color at the very top of the drink prior to taking my first sip or things would have been a disaster. It's very unfortunate that the worker wasn't paying attention or got this wrong. There were also other coworker yelling at one another due to another gentleman messing up another order for another customer and a young lady screamed loud from dipping the pretzel area, throw it away, you can not take anything back from a customer over the counter. It was too loud and the customers did not need to hear this nor witness this debate between employees. Highly unprofessional at this location. Will never revisit this less than poor location. Just awful
Jun 1 · MZ DEE 2UI mean how can you not love the pretzel bites? Always good there. I do wish someone would keep up with the trash napkins and wrappers in front of the store. It’s more lazy people than their fault though.
Oct 13 · Chris ShashoCompare another bakery nearby
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