Best Auntie Annie's every! My food was hot and fresh. The manager Larry made us feel welcomed and appreciated! Will definitely be returning!
Aug 23 · Robert JacksonAuntie Anne's
3333 W Touhy Ave Space D02B, Chicago, IL 60712, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 3333 W Touhy Ave Space D02B, Chicago, IL 60712, USA
- Phone
- (847) 626-4909
- Website
- Visit official site
- Rating signal
- 4.0 from 217 recorded reviews
Listed operating hours
- Monday11:00 AM – 7:00 PM
- Tuesday11:00 AM – 7:00 PM
- Wednesday11:00 AM – 7:00 PM
- Thursday11:00 AM – 7:00 PM
- Friday11:00 AM – 7:00 PM
- Saturday11:00 AM – 7:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
Auntie Anne's at the Lincolnwood Town Center in Chicago, IL, offers Illinois shoppers and local residents a quick, hot, and satisfying bakery experience centered entirely on the iconic soft pretzel. Unlike traditional bakeries that focus on cakes or artisan breads, Auntie Anne's has perfected the art of the hand-rolled, freshly baked soft pretzel, creating a distinctive and beloved snack that has become a staple in mall environments across the state. This specific location at 3333 W Touhy Ave provides the classic Auntie Anne's experience, where the delicious, buttery aroma of baking pretzels is as much a part of the appeal as the product itself.
The core philosophy of Auntie Anne's is built around quality and freshness. Every pretzel is rolled by hand, baked to a golden-brown perfection, and critically, never kept for more than 30 minutes, ensuring that Chicago customers receive a product that is always hot and fresh-out-of-the-oven. The menu features a delicious variety of sweet, savory, and meal-like options, all built on that signature soft dough. From the Original salty twist to the sweet and comforting Cinnamon Sugar variety, there is a pretzel flavor to satisfy every craving, perfectly complemented by their famous refreshing Original Lemonade and a selection of dips. This location aims to be the go-to stop for a 'Quick visit,' whether you're taking a break from shopping or just passing through the area.
While the chain operates nationally, the success of the Lincolnwood Town Center store relies heavily on maintaining high local standards. Customer feedback often highlights the quality of the freshly baked goods and, when service is at its best, praises the staff for creating a welcoming and appreciated experience for the local clientele.
Location and Accessibility
This Auntie Anne's location is situated within the popular Lincolnwood Town Center, making it a highly accessible spot for residents in the North Side of Chicago and surrounding suburbs like Skokie and Evanston.
The specific address for the establishment is: 3333 W Touhy Ave Space D02B, Chicago, IL 60712, USA.
Being located inside a major shopping center on a well-known thoroughfare (Touhy Avenue), accessibility for Illinois drivers is excellent, and the mall environment provides ample support for all visitors. The establishment offers several key accessibility features:
- Wheelchair accessible entrance (via the mall entrances and the store itself)
- Wheelchair accessible parking lot (as provided by the Lincolnwood Town Center)
The mall setting also ensures ease of payment and quick transactions. The bakery accepts:
- Credit cards
- Debit cards
- NFC mobile payments
This convenient location and robust accessibility make grabbing a hot pretzel snack a seamless experience for local users.
Services Offered
Auntie Anne's at Lincolnwood Town Center offers a range of services designed for maximum convenience and flexibility, meeting the needs of busy Illinois customers.
- In-Store Shopping: Customers can enjoy the classic experience of watching the pretzels being mixed, rolled, and baked, and purchasing their snack directly at the counter.
- Takeout: Fast and easy service for customers who wish to grab their order and continue shopping or head out immediately.
- Delivery and Curbside Pickup: Leveraging modern technology and services, the location offers customers the ability to order ahead for Curbside pickup or have their hot pretzels delivered straight to their door for maximum convenience.
- Diverse Pretzel Menu: Providing a wide selection of hand-rolled pretzels and related items:
- Classic Pretzels: Original, Cinnamon Sugar, Sweet Almond, Sour Cream & Onion, Roasted Garlic & Parmesan, Pepperoni, Jalapeño, and Raisin.
- Pretzel Nuggets: Bite-sized versions of the classic Original and Cinnamon Sugar flavors, perfect for dipping and sharing.
- Pretzel Dogs: Nathan’s Famous® hot dogs wrapped in fresh pretzel dough, available in Original, Cheese, Jalapeño & Cheese, and Mini versions.
- Pretzel Buckets: Offering large, shareable buckets of Original, Cinnamon Sugar, Pepperoni Pretzel Nuggets, and Mini Pretzel Dogs for parties, tailgates, or family gatherings.
- Signature Beverages: Serving their famous Original Lemonade, alongside Lemonade Mixers, Frozen Lemonade Mixers, Lemonade Iced Tea, Iced Tea, and Coca-Cola® Products.
Features / Highlights
The reputation of Auntie Anne's, particularly this location, is built on several customer-centric features that highlight its place as a reliable snack provider.
- Guaranteed Freshness Policy: A core commitment that states every pretzel is "never kept longer than 30 minutes," ensuring customers always receive a soft, hot, and delicious product.
- The 'Heaven Scent' Experience: The process of mixing, twisting, and baking is done in full view of the customer, contributing to an engaging, visible preparation process that fills the mall with the distinctive, desirable aroma of fresh, butter-brushed pretzels.
- Managerial Excellence (at times): Specific positive reviews highlight excellent customer service from the management, noting instances where the manager made customers feel "welcomed and appreciated," indicating a potential for high-quality, friendly service at this location.
- Twist on Classic Bakery: The concept successfully transforms the traditional baked good into a convenient, on-the-go snack available in both sweet dessert-style flavors (Cinnamon Sugar, Sweet Almond) and savory meal replacements (Pretzel Dogs, Pepperoni Pretzel).
- Pretzel Perks Rewards: Customers can download the Auntie Anne’s app and join the rewards program to earn points on every order, which can then be redeemed for free pretzels, providing tangible value for loyal Illinois patrons.
Contact Information
To inquire about large orders, catering, or general information for the Lincolnwood Town Center location, please use the following contact details:
Address: 3333 W Touhy Ave Space D02B, Chicago, IL 60712, USA
Phone: (847) 626-4909
Mobile Phone: +1 847-626-4909
Note that this location's hours generally align with Lincolnwood Town Center mall hours, which are typically 11:00 AM to 7:00 PM on most days, but customers are encouraged to call ahead or check the mall directory for the most current operating times.
What is Worth Choosing
For Illinois residents, choosing Auntie Anne's at Lincolnwood Town Center is choosing an immediate, comforting, and reliable snack experience. It is worth choosing for the guarantee of a freshly baked product that is consistently hot, soft, and buttery, thanks to the strict 30-minute freshness policy. If you are shopping at the mall, needing a quick and accessible bite, or hosting a gathering, the convenience of their service options—including delivery and the popular Pretzel Buckets—is unmatched in the specialty snack category.
The variety is also a major draw; whether you crave the sweet crunch of the Sweet Almond pretzel or a hearty, savory Mini Pretzel Dog, the menu caters to different times of day and different appetites. While, as with any high-traffic food service, customer service can vary, the best experiences at this location, particularly under strong management, are highlighted as excellent. The combination of a unique, satisfying product and convenient, accessible service options solidifies Auntie Anne's place as a worthwhile stop for a quick indulgence on the North Side of Chicago.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
The almond pretzel and mini hotdogs were great, but um concerned as to why the girls aren't wearing hairnets or hats at least when making pretzels. Perhaps the manager ain't there and they thought they can get away with it. All I know is that hair nets create protection from food contamination and I should know since i work in a food industry and should be taken seriously. The girl with the straight was ok, but seemed annoyed to be there on a Saturday! Not so much og a vibe I say. If you want to visit here for subpar service, then go ahead. Otherwise, there are other auntie annes to visit like the one at hip mall!
Aug 30 · Jemmy the VlogzterOshawn & Larry went above and beyond at my recent visit to Auntie Anne's! The pretzel hot bogs weren't available yet because of how early it was (they are my FAVORITE) so I was kinda bummed out but they were able to move efficiently and get them out to me in 10 minutes! It's nice to see that in a world where good customer service is declining, that Auntie Anne's maintains it's outstanding customer experience, along with great food! Thank you guys again!
Mar 28 · S DI am absolutely convinced that Larry the General Manager is an amazing addition to the reason why Auntie Annie's will remain one of the best tasting pretzels around town.I came to get a pretzel from this kiosk and left with a smile and belief that people do in fact take pride in their work!With a spirit like that, I'd be surprised if the team he leads didn't enjoy his presence as well!To choose a leadership and great spirited person who seems to be lead by great customer service and respect for the Auntie Annie's brand is a reflection of great taste for this company.He's a keeper!!
Aug 31 · Danyell HopsonI had an amazing experience here this evening with Jimmy at this location! He made sure that my order was fresh and well packaged! Would definitely come here again due to his friendly service. Thank you a lot.
Sep 21 · Tamia CrawfordCompare another bakery nearby
Sorted by geographic proximity from this bakery.












This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
