I'm not sure what is going on at this location, but the quality all across the board was terrible. The food was burnt and dry, (I got the cinnamon pretzel bites and the pepperoni pretzel bites totaling almost $17). The cinnamon bites were decent, it was not fresh but mehhhh. The pepperoni was absolutely horrendous, not edible at all. Went back to show her the burnt bites and the excuse was "I don't know how to process a refund."I'll never go back and if asked. I would recommend you not to spend your money. Clearly other reviews are complaining about the same. Not worth the exchange on any level.
Apr 16 · Julz SmithAuntie Anne's
305 Westshore Plaza, Tampa, FL 33609, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 305 Westshore Plaza, Tampa, FL 33609, USA
- Phone
- (813) 286-8960
- Website
- Visit official site
- Rating signal
- 2.0 from 48 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday11:00 AM – 6:00 PM
About and visit notes
For Florida residents, especially those familiar with the bustling retail environment of Tampa’s Westshore district, the smell of freshly baked dough and melted butter is an instantly recognizable sign of comfort and a break from the day. That aroma belongs to Auntie Anne's, a beloved bakery specializing in the universally adored soft pretzel. Located conveniently within the Westshore Plaza, this spot is a classic destination for shoppers, office workers, and families seeking a quick, hand-held snack that is freshly prepared right before your eyes.
Auntie Anne's has built its reputation on a simple, yet perfected formula: hand-rolled pretzels baked to a golden-brown perfection. Every pretzel is mixed, twisted, and baked in-house, ensuring the signature light, slightly chewy texture that their fans crave. They offer a diverse menu that moves far beyond the Original salted pretzel, encompassing a full range of sweet and savory flavors, along with their famous line of refreshing lemonades. Whether you are craving the classic buttery saltiness or a sweet Cinnamon Sugar twist, this bakery delivers a satisfying experience that perfectly complements a busy day in the Tampa Bay area.
This particular Auntie Anne's location is a fixture within one of Tampa's premier shopping destinations, making it highly accessible and easy to find for local customers.
The exact address is: 305 Westshore Plaza, Tampa, FL 33609, USA.
Being situated inside Westshore Plaza, accessibility is designed for high convenience, whether you are coming from the mall entrance or navigating the main shopping floors. For drivers, the plaza location offers abundant parking, and the bakery itself ensures all customers can reach them easily. The location is equipped with a wheelchair accessible entrance and nearby wheelchair accessible parking lot within the mall's structure. This spot is perfectly suited for a quick visit, allowing customers to pop in for their order without major disruptions to their shopping or daily schedule. The central location in the Westshore area also makes it a simple stop for those driving between South Tampa and the airport area.
The Auntie Anne's at Westshore Plaza provides a variety of service options tailored for the modern, busy Florida lifestyle, ensuring you can get your pretzel fix how and when you need it.
- Curbside Pickup: A convenient option allowing customers to pick up their order without having to enter the mall, ideal for quick grabs.
- Delivery: Enjoy the convenience of having their freshly baked pretzels and dips delivered straight to your home or office.
- In-store Pickup: Easily pre-order through an app or online system and collect your items immediately inside the store.
- In-store Shopping: The classic experience of watching the pretzels being twisted and baked, and making a selection right at the counter.
- Takeout: All products are designed to be easily taken away for on-the-go snacking.
- Payment Flexibility: Accepts major forms of payment including Credit cards, Debit cards, and NFC mobile payments, making transactions fast and seamless.
Auntie Anne's excels by offering a focused menu built entirely around their signature pretzel dough, providing customers with a wealth of options for both sweet and savory cravings.
- Hand-Rolled, Freshly Baked Pretzels: The core offering, including classic flavors like Original, Cinnamon Sugar, Sweet Almond, Roasted Garlic & Parmesan, and savory options like Pepperoni and Jalapeño.
- Pretzel Nuggets: These bite-sized versions of the classic pretzels—available in Original and Cinnamon Sugar—are perfect for sharing or easy, dipping-friendly snacking.
- Pretzel Dogs: Nathan’s Famous® hot dogs wrapped in the signature pretzel dough, with options including Original Pretzel Dog and Jalapeño & Cheese Pretzel Dog.
- Shareable Pretzel Buckets: Large buckets of Pretzel Nuggets or Mini Pretzel Dogs that are perfect for parties, tailgates, or office gatherings.
- Variety of Dips: A range of seven complementing dips, from sweet options like Caramel Dip and Sweet Glaze Dip to savory choices like Cheese Dip, Hot Salsa Cheese Dip, and Honey Mustard Dip.
- Signature Lemonades: Their famously tart and refreshing beverages, including Original Lemonade, Lemonade Mixers (like fruit-flavored options), and Frozen Lemonade Mixers, are the ideal pairing for the warm pretzels.
Choosing Auntie Anne's at Westshore Plaza is about opting for a dependable, freshly prepared snack that has been a cultural staple in the US for years. The undeniable appeal lies in the product's quality—the dough is always fresh, hand-rolled, and baked to order, offering a consistently satisfying texture and flavor. While customer experiences can occasionally vary with staff and product freshness—as reflected in some past public feedback regarding dry or burnt items—the core offering of a buttery, freshly baked pretzel remains their strong suit and primary draw. The wide variety of dips, the availability of both sweet and savory items, and the quick, easy service options (including multiple delivery and pickup methods) solidify its place as a top-tier destination for a convenient and comforting snack break while enjoying the Tampa area. It's the perfect quick indulgence that you can grab for yourself or a whole group.
For the most up-to-date information on menu availability, limited-time offerings, or to inquire about a large order, please use the contact details below:
Address: 305 Westshore Plaza, Tampa, FL 33609, USA
Phone: (813) 286-8960
Mobile Phone: +1 813-286-8960
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Purchased a pretzel and left the mall. Took a bite and it was dry. I took the pretzel back the next day for a replacement. The Caucasian young lady with black rimmed glasses and no name tag refused to give me her name and also told me that since was purchased the day before she wouldn’t replace it. Reported to corporate. I was told that I would get a call from the manager, however no one responded. I will not purchase anymore pretzels.
Nov 12 · Veronica SuttonI work near this store and always come and buy something but there's one girl that although she greets I always get subpar food/drink quality. Today I get their new oreo pretzel and it barely had any oreo bites and most of the pretzels were dry. I asked did she put any sauce on it. She said she did but the one I had the other day was how it was pictured and Good quality. I gave her the benefit of doubt and took them but I bit into one and saw that only two nuggets had bites n a Lil sauce on the bottom of the cup. I asked for a refund she said she wasn't train which is understandable but literally all she had to do was to offer me what was advertised i paid almost 8 dollars for dry unappealing bites.
Apr 8 · Alaya JohnsonThis is my second time coming here and the pretzel nuggets are burnt and disgusting. It’s clear they do not clean the equipment. Definitely calling the health department, something isn’t right.
Sep 21 · Studio KarshéI have to say that the lady was very nice. Even though the soda machine was down she wasn't letting that stop her.I got a cup of the bites and they cooked perfect.
Apr 20 · Michelle DonovanCompare another bakery nearby
Sorted by geographic proximity from this bakery.












This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
