Baked by Susan

For those living in Croton-On-Hudson and throughout Westchester, Baked by Susan is more than just a bakery; it's a cherished local institution built on a foundation of quality ingredients, homemade recipes, and personal customer service. What began as a wholesale baking business run by a stay-at-home mom has grown into a beloved storefront known for its delicious, from-scratch baked goods. Every item, from cakes to cookies, is made with all-natural, local ingredients and fruit in season, with no preservatives. This dedication to authentic, high-quality baking has earned the business numerous "Best of Westchester" awards over the years, solidifying its place as a top-tier bakery in the region.

The true heart of Baked by Susan lies in its commitment to its customers. Reviews from real people highlight the personal touch that Susan and her team bring to every order. One customer, who ordered a custom sheet cake for a special event, raved about the collaborative process, mentioning that Susan "face timed me a few times personally to make sure I was completely happy." The result was not only a stunning centerpiece cake that looked incredible with a custom printed design but also a cake that was "truly delicious." Another customer, Nancy O’Connor, praised the team for executing their unique idea for a graduation celebration with "delicious cupcakes" and "equally delicious" custom paw cookies, noting their responsiveness and pride in their work.

While the bakery has earned a reputation for its beautiful and custom creations, it also excels at providing simple, comforting everyday treats. Whether you’re looking for a fresh-baked scone, a cinnamon bun, or a classic chocolate chip cookie, Baked by Susan has it all. The bakery’s success is a testament to its philosophy: baking with love and making sure every customer feels like their order is the most important one. This blend of exceptional quality, heartfelt service, and a diverse menu makes it an essential stop for anyone in the New York region looking for a bakery they can trust.

Baked by Susan is conveniently located at 379 S Riverside Ave, Croton-On-Hudson, NY 10520, USA. This address places the bakery in a central and easily accessible part of the village, making it a simple destination for both local residents and visitors. The bakery moved to this new, larger location in early 2020, which now includes indoor seating and a spacious patio for customers to enjoy their treats on-site.

Accessibility is further enhanced by the available parking. The location offers both a free parking lot and free street parking, which makes a quick stop a breeze. The bakery is also open seven days a week, with generous hours from 8 AM to 6 PM on most days and until 4 PM on Sundays, accommodating a wide range of schedules. For added convenience, customers can place orders online through the bakery's website. They also offer a locker pickup service, which is a great option for contactless and flexible retrieval of your order. This focus on making the customer experience as smooth as possible is a key part of the Baked by Susan appeal.

Baked by Susan provides a comprehensive array of services and baked goods to satisfy every craving and occasion.

• Custom Cakes and Cupcakes: The bakery specializes in creating beautiful and delicious custom cakes for birthdays, weddings, anniversaries, and other special events. They work closely with customers to personalize flavors, fillings, and decorations, even offering unique services like printing images on cakes.
• Fresh-Baked Goods: On a daily basis, the bakery offers a wide selection of handmade, from-scratch goods. This includes various cookies, brownies, blondies, muffins, scones, tea breads, savory breads, and biscotti.
• Pies and Tarts: A highlight of the menu is their selection of pies and tarts, which are particularly popular during the holidays. They offer classic options like Apple Pie, as well as specialty items such as Banana Cream Pie and Key Lime Pie.
• Catering and Large Orders: Baked by Susan can cater to events of all sizes. They provide a variety of baked goods for large parties, graduations, and corporate events, with a reputation for taking great pride in their work.
• Dietary Options: The bakery offers gluten-free and vegan options upon request, showing a commitment to accommodating customers with different dietary needs.

Baked by Susan has several key features that set it apart in the competitive New York bakery scene:

• Homemade, From-Scratch Quality: All baked goods are made from scratch daily, using all-natural and local ingredients. This commitment to quality and freshness, without the use of preservatives, is a major selling point and a key reason for their success.
• Award-Winning Reputation: The bakery has been consistently recognized as a "Best of Westchester" winner since 2013 for a variety of categories, including best bakery, best pies, and best cupcakes. This history of accolades speaks volumes about the quality and consistency of their products.
• Personalized Customer Service: The owner, Susan, and her team are known for their responsiveness and personal attention to detail. This hands-on approach to custom orders, including face-to-face video calls, ensures that customers are completely happy with their final product.
• Unique Customization: The ability to create highly personalized cakes and cookies, such as printing a book cover or custom paw prints, allows customers to make their celebrations truly memorable and unique.
• Community Focus: The bakery actively engages with the community, offering a free cupcake on your birthday and providing a welcoming space with indoor and outdoor seating. This community-first approach fosters a sense of loyalty and a strong local following.

To connect with Baked by Susan, you can use the following information:

Address: 379 S Riverside Ave, Croton-On-Hudson, NY 10520, USA

Phone: (914) 862-0874

For residents of Croton-On-Hudson and the wider Westchester area, Baked by Susan is the ideal local bakery. It masterfully combines the charm and warmth of a small, homemade business with the professionalism and skill to handle large, complex custom orders. For a New Yorker who values fresh, high-quality ingredients and the personal touch that comes with a dedicated baker, Baked by Susan is an excellent choice. The sheer variety of their offerings, from daily pastries to elaborate wedding cakes, means that it can cater to almost any need, whether it's a simple coffee and scone or a centerpiece for a major event.

The business's long history of awards and glowing customer reviews is a testament to its reliability and commitment to excellence. By supporting Baked by Susan, locals are not just buying a baked good; they are investing in a community institution that bakes with love and takes genuine pride in its craft. The convenient location, flexible ordering options, and exceptional service make it a perfect fit for anyone looking for a bakery that feels both professional and like a trusted friend.