They were rather busy, yet, we ordered pretty quickly. Good customer service and yummy treats!
Mar 31 · DeidraCinnabon
419 Cross Creek Mall, Fayetteville, NC 28303, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 419 Cross Creek Mall, Fayetteville, NC 28303, USA
- Phone
- (910) 223-9139
- Website
- Visit official site
- Rating signal
- 4.0 from 382 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 9:00 PM
- Saturday11:00 AM – 9:00 PM
- Sunday12:00 AM – 6:00 PM
About and visit notes
Introduction / Overview
Cinnabon at 419 Cross Creek Mall in Fayetteville, NC, is a specialized Bakery and an irresistible destination for North Carolina locals and visitors drawn by the aroma of freshly baked cinnamon and sugar. Known worldwide for its signature sweet treats, this establishment focuses on delivering a deeply satisfying, high-quality indulgence. It’s the quintessential spot for anyone craving a warm, gooey dessert while shopping or as a planned stop for a comforting treat.
The menu is built around the iconic Classic Roll, but the shop offers a versatile selection of sizes and flavors to suit every need, from a quick solo snack to a dessert for the entire family. Options like the smaller Minibon® and the bite-sized BonBites™ make it easy to manage portion sizes or sample a variety of goods. The shop is designed for immediate gratification and convenience, fitting perfectly into the mall setting for a Quick visit. In fact, one satisfied customer noted the experience, even during busy periods, was marked by 'Good customer service and yummy treats!'
Beyond the famous cinnamon rolls, Cinnabon has expanded its offerings to include fun collaborations like the Chocolate Peanut Butter Cup Bon Made With REESE’S and a tempting selection of chilled beverages, including the Mochalatta Chill® and various Frozen Drinks. Whether you need a simple sugary pick-me-up or a substantial pack of treats to take home, Cinnabon serves as the go-to bakery for an unforgettable sweet experience in Fayetteville.
Location and Accessibility
Cinnabon is conveniently situated at 419 Cross Creek Mall, Fayetteville, NC 28303, USA. This prime location within a major retail center ensures high visibility and ease of access for the greater Fayetteville, NC, community. The mall setting allows patrons to incorporate a sweet stop effortlessly into their shopping routine.
Commitment to accessibility is an important feature of this location. The establishment provides a Wheelchair accessible entrance, making it easy for all North Carolina patrons—including those using mobility aids, or families with strollers—to approach the counter and place an order. Furthermore, the Wheelchair accessible parking lot within the mall's infrastructure ensures a smooth and easy transition from vehicle to storefront, supporting a stress-free experience for a quick, delicious treat.
The central address and dedicated accessibility features reinforce Cinnabon's appeal as a highly convenient and inclusive spot for a quick indulgence.
Services Offered
Cinnabon offers services tailored for a quick, efficient, and thoroughly satisfying dessert experience, focusing on their fresh-baked cinnamon rolls and popular beverages.
- Freshly Baked Cinnamon Rolls: The core service is providing the iconic Classic Roll, along with scaled-down versions like the Minibon® and BonBites™ for smaller cravings.
- Takeout and In-store Pickup: The service model is optimized for rapid fulfillment, offering both In-store pickup for pre-orders and quick Takeout for immediate purchases, perfect for a Quick visit.
- Bulk/Party Packs (CinnaPacks™): For families, parties, or office treats, the shop offers CinnaPacks™ in various sizes and styles—including Classic CinnaPacks™, MiniBon® CinnaPacks™, and the convenient Quick Bites Pack.
- Local Delivery: For patrons who prefer to enjoy their treats at home or work, the bakery provides Delivery service within the local area.
- Customization Options: Customers can personalize their treats with various Add Ons, such as a Side Of Cream Cheese Frosting, Side Of Pecans, or Side Of Chocolate Sauce.
- Beverage Service: A variety of refreshing and hot drinks are offered, including Coffee, Lemonade, and specialty frozen drinks like Mochalatta Chill®.
Features / Highlights
The features and highlights of Cinnabon solidify its reputation as a leading dessert and sweet snack destination in the Fayetteville area.
- The World-Famous Classic Roll: This is the star feature—a large, warm, gooey cinnamon roll topped with rich cream cheese frosting that has achieved international recognition for its unique flavor and quality.
- Product Variety and Sizing: The availability of different roll sizes (Classic Roll, Minibon®, BonBites™) and unique Quick Bites like the Center Of The Roll™ ensures there is a perfect option for any appetite.
- Specialty Topped Bons: The menu features decadent, specialty rolls like the Caramel PecanBon® and exciting limited-time collaborations, such as the Chocolate Peanut Butter Cup Bon Made With REESE'S.
- Refreshing Cold and Frozen Drinks: The beverage selection is a major highlight, featuring the popular Mochalatta Chill®, Flavored Cold Brew, and various Chillattas® and Frozen Lemonade options.
- Streamlined Payment Options: To ensure a fast checkout, the bakery accepts all major forms of electronic payment, including Credit cards, Debit cards, and NFC mobile payments.
Contact Information
North Carolina patrons can contact Cinnabon at the Cross Creek Mall location for inquiries, ordering, or confirming hours using the following details:
Address: 419 Cross Creek Mall, Fayetteville, NC 28303, USA
Phone: (910) 223-9139
Mobile Phone: +1 910-223-9139
What is worth choosing
For local users in Fayetteville, NC, Cinnabon is undeniably worth choosing when a craving for a warm, comforting, and deeply satisfying sweet treat hits. The primary reason to choose Cinnabon is its commitment to delivering its iconic, freshly baked Classic Roll. The immediate, intense aroma and the unparalleled taste of the warm cinnamon and cream cheese frosting is a sensory experience that defines comfort food and sets it apart from typical mall fare. The fact that customers report 'yummy treats' and 'Good customer service,' even when the store is 'rather busy,' speaks to the reliable quality and efficient operation.
Beyond the rolls themselves, Cinnabon excels in providing customizable indulgence. The availability of CinnaPacks™—from the Quick Bites Pack to the bulk Classic CinnaPacks™—makes it the ideal solution for any local needing to provide dessert for an office treat, a team celebration, or a family movie night. Furthermore, the wide selection of specialized and featured products, such as the Caramel PecanBon® and various REESE'S creations, ensures there is always something new and decadent to try. Despite the concerning but isolated customer report regarding counter conditions, the well-established brand quality, high customer service ratings for speed, and perfect accessibility make Cinnabon a reliable and highly recommended spot for a quick, sweet escape in Cross Creek Mall.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
Have been going to this place for years and never had any issues... my family & I went yesterday afternoon and saw roaches openly crawl on the front counter and on top of the topping containers. Canceled our ordered immediately after. Will never eat there again! An inspection should be done there asap
May 12 · Candace SI have photos I’ll try to add but, we purchased 3 regular cinnnabons and they were all so stale! I called store immediately to let them know because I typically don’t go back for refunds. It’s a loss & they’ve definitely went all the way down! Also, the girl kept insisting that I must bring them all 3 for refund. Like duh why would I keep them. I’m a fatty. If they were edible I would have eaten them! I’m currently looking at all 3. I have no reason to lie as if I want to steal a dessert. We purchased these and could buy 100 more!!! Disgusted !
May 31 · Ebony BynumFirst time eating here and though I would buy another cinnamon bun, I’m never buying coffee here again. The worst coffee I’ve ever had. Tasted burnt. Completely disappointed. Specially since it’s overpriced.
Dec 8 · Sarah Corrêa (smüller)This place is the worst!! Their customer service need improving a whole lot. The manager herself is so rude especially when you ask for your order to be made properly if I’m spending so much money I need better customer service and better food. 😡🤬😡🤬
Dec 26 · Natasha MooreCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
