It is good, something sweet when you take a break from shopping.
Apr 12 · Miran Baker (Jason)Cinnabon
5000 Shelbyville Rd, Louisville, KY 40207, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 5000 Shelbyville Rd, Louisville, KY 40207, USA
- Phone
- (502) 200-8220
- Website
- Visit official site
- Rating signal
- 3.0 from 85 recorded reviews
Listed operating hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 8:00 PM
- Saturday11:00 AM – 8:00 PM
- Sunday12:00 AM – 6:00 PM
About and visit notes
Introduction / Overview: The Irresistible Aroma of World-Famous Cinnamon Rolls in Kentucky
For Kentuckians seeking that perfect, indulgent sweet treat, the aroma of
Cinnabon
is an instantly recognizable sign of pure, gooey comfort. Located conveniently within the St. Matthews Mall in Louisville, thisBakery
is a local destination for their iconic, hand-baked cinnamon rolls. Since its inception,Cinnabon
has built a global reputation around its signature product: a warm, tender roll swirled with Makara® cinnamon, brown sugar, and generously topped with a rich, signature cream cheese frosting. It’s the kind of treat that truly makes a shopping trip or a quick outing feel like a splurge.The Louisville location offers more than just the Classic Roll; it provides a comprehensive menu of baked delights, bite-sized options, and specialty beverages designed to satisfy any craving for sweetness. From personal indulgences to shareable
CinnaPacks™
for the family or office,Cinnabon
is dedicated to spreading its unique brand of warmth and sweetness to the Louisville community. As one happy customer noted,It is good, something sweet when you take a break from shopping.
This perfectly encapsulates the experience—a delightful interruption to the day's routine, providing a moment of pure, sweet escape.Whether you’re in need of a quick pick-me-up or planning a larger event, the Louisville
Cinnabon
at St. Matthews Mall remains a go-to spot for dependable, delicious baked treats, ready for takeout, in-store pickup, or delivery right to your door.Location and Accessibility: Easily Found at the St. Matthews Mall in Louisville
The Louisville
Cinnabon
bakery is strategically located at a prime retail spot, specifically: 5000 Shelbyville Rd, Louisville, KY 40207, USA.This address places the bakery directly inside the popular St. Matthews Mall, a central hub for shopping and dining in the Louisville area. Its mall location makes it highly accessible for both local shoppers and visitors to the area, providing a fantastic stop for a quick bite or a planned treat during a retail excursion.
Accessibility is a key focus for this location, which is crucial for customers managing shopping bags or navigating busy public areas. The venue offers convenient access features including a
Wheelchair accessible entrance
andWheelchair accessible parking lot
, ensuring that everyone can easily stop by and enjoy the delicious offerings. The mall environment encourages aQuick visit
model, perfect for those moments when a sudden craving strikes and you need a fast, satisfying sweet treat.Services Offered: Indulgence, On Demand
The
Cinnabon
in Louisville provides multiple ways for customers to enjoy their favorite rolls and treats, tailored for convenience in a busy retail setting.Cinnamon Rolls: Featuring the renowned
Classic Roll
, the smallerMinibon®
for a controlled indulgence, andBonBites™
for bite-sized flavor.Topped Specialties: Offering elevated versions like the
Caramel PecanBon®
, the richTurtleBon
,Caramel Lover
, and specialty rolls featuring brands likeOREO® Bon
andChocolate Peanut Butter Cup Bon Made With REESE’S
.Bulk CinnaPacks™: Available for sharing or reheating at home, including
Classic CinnaPacks™
,MiniBon® CinnaPacks™
,BonBites™ CinnaPacks™
, and varietyTopped Bons CinnaPacks™
, ideal for parties and get-togethers.Quick Bites: A selection of smaller, poppable items such as
Center Of The Roll™
,CinnaSweeties®
,Churro Stick
, and the uniqueCookie BonBite Sandwich
.Beverages: A refreshing range of
Frozen Drinks
, includingChillattas®
,Cold Brew Frozen Coffee
,Mochalatta Chill®
,Frozen Lemonade
, andFlavored Cold Brew
, alongsideHot Cocoa
andFountain Soda
.Convenient Ordering Options: The Louisville bakery facilitates easy enjoyment with options for
In-store pickup
,Takeout
, andDelivery
through third-party services.Add-Ons: Customers can purchase extra sides of
Cream Cheese Frosting
,Caramel Frosting
,Pecans
, orChocolate Sauce
for maximum indulgence.
Features / Highlights: Signature Makara Cinnamon and Convenience
The
Cinnabon
experience is built upon a few key features that draw customers back time and again, particularly at this accessible Louisville spot.The Signature Makara® Cinnamon: The distinct, rich aroma and flavor of the exclusive Makara® Cinnamon, sourced from Indonesia, is the defining ingredient that sets
Cinnabon
's baked goods apart from competitors.Variety of Sizes and Formats: The menu cleverly caters to different needs, from the massive
Classic Roll
for an epic treat to theBonBites™
andCinnaSweeties®
that are ideal for sharing, sampling, or children.Group and Catering Options: The availability of
CinnaPacks™
—like theQuick Bites Pack
for variety—makes the bakery a highly practical choice for office treats, family breakfasts, or party desserts in the Kentucky area.Accessibility and Fast Service: Located in a high-traffic retail environment, the bakery is designed for a
Quick visit
and accepts various payment types, includingCredit cards
,Debit cards
, andNFC mobile payments
, ensuring a fast and hassle-free transaction.All-Day Indulgence: Offering both signature
Cinnamon Rolls
and a full range of specialtyCoffee
and frozen beverages ensures this location is a perfect stop for a morning treat, an afternoon sugar rush, or a dessert after dinner.
Contact Information: Reach the St. Matthews Mall Bakery
For specific questions, to confirm hours, or to arrange an order at the Louisville location, you can use the following contact information.
Address: 5000 Shelbyville Rd, Louisville, KY 40207, USA
Phone: (502) 200-8220
Mobile Phone: +1 502-200-8220
What is Worth Choosing: The Unmistakable Taste and Ultimate Convenience
For those in Kentucky looking for a consistently exceptional sweet experience, the Louisville
Cinnabon
at St. Matthews Mall is worth choosing for two main reasons: the unparalleled product quality and the high level of convenience.First, the signature taste of a
Cinnabon Classic Roll
is world-famous for a reason. The unique combination of the proprietary Makara® Cinnamon, the perfectly baked dough, and the smooth, generous layer of cream cheese frosting creates an indulgent experience that is difficult to replicate at home or find at other chain bakeries. It’s an immediate, satisfying taste of pure comfort food.Second, the practical benefits of this location are perfect for the modern Kentuckian’s busy lifestyle. Its spot within a major mall provides ample parking and easy access. More importantly, the variety of grab-and-go options like
BonBites™
and the ability to choose fromTakeout
orDelivery
means you can enjoy this decadent treat with minimal disruption to your day. While one customer did share a negative experience regarding potential pricing discrepancies at the register, this is an important reminder for all consumers to verify pricing on largeCinnaPacks™
at the point of purchase, a good practice at any retail establishment. However, the overarching draw remains the guaranteed quality of the famous cinnamon roll itself, making it the perfect choice for a guaranteed sweet reward.Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- In-store pickup
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Offerings
- Coffee
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
The board cost showed 16.99 for a 9 pack mini. They tried to charge at register $9 MORE than what is advertised on their sign. They said I was rude for saying it's false advertisement.Watching the lady ring up other orders it was charging more than advertised.Do not recommend this location.
Feb 26 · Melanie HolbrookI saw they were cooking cinnamon rolls so asked how long for a fresh pack of 6. I was told I’d have to pay $12 more for fresh. Then was told to wait 10 minutes for my friends pecan roll. We waited by the register just to be told they added pecans to MY older 6 pack of big rolls. For the service and the food it’s not worth $50.00 at all and highly recommend going elsewhere.
Oct 6 · jaquis brooksWent to Cinnabon store in the Mall St. Mattews. I had a coupon from the books the schools sells and it was valid through 12/2025. Was really looking forward to enjoying a Cinnabon but when I went to use the coupon (buy one and a med drink and get one free) they told me the coupon wasn’t valid. If you’re not going to honor the coupon? Why put them in the schools coupon books?
Dec 11 · Joseph ZimlichCinnabon. Yum. What’s better than a big hot gooey cinnamon roll the size of grandmas saucer dishes with icing just perfectly melts on top? Not much. The drinks are great too. You’ll need something to wash this down with. Atmosphere? I guess that depends on if you want breakfast at the mall. I’d rather this place be easier to access, find, and honestly be freestanding. But let’s face it, if Cinnabon was any more convenient, Kentucky would rank even higher for obesity. If you haven’t tried a Cinnabon fresh from the store itself, this doesn’t compare to those Cinnabon imposters at the grocery store. Do it! You NEED this in your life. Cinnamon is good for you! 😂
May 21 · Jennifer TerryCompare another bakery nearby
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