Just don’t waste your time. Last few times we had awful experiences, pre-ordered 4 dozen cookies through THEIR website and was told they didn’t have the order which I had conformation and card was charged via Great American Cookies. The worker “helping” me less than helpful to say the least. Micheal should have never sold it to whoever owns it now, they suck. The cookies are inconsistent, would have just bought some from the case but they looked old, dry and all different colors. This franchise is going to get run into the ground the way they operate.
Sep 27 · Dani B.Great American Cookies
JCPenney Entrance, 320 W Kimberly Rd Near, Davenport, IA 52806, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- JCPenney Entrance, 320 W Kimberly Rd Near, Davenport, IA 52806, USA
- Phone
- (563) 386-9525
- Website
- Visit official site
- Rating signal
- 2.0 from 58 recorded reviews
Listed operating hours
- Monday10:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 8:00 PM
- Sunday12:00 AM – 6:00 PM
About and visit notes
For residents across Davenport and the wider Quad Cities area, the aroma of freshly baked treats often leads straight to Great American Cookies. More than just a simple bakery, this local favorite specializes in an iconic American dessert: the Original Cookie Cake. Founded on the strength of a generations-old family chocolate chip cookie recipe, Great American Cookies has become a nationally recognized name, maintaining its commitment to quality by using proprietary cookie dough made from the finest ingredients and baked fresh daily right here in your neighborhood store.
Located conveniently within the bustling retail hub of Davenport, this cookie shop is the premier destination for celebrations of all types. Whether you're commemorating a milestone birthday, sending a festive greeting for a major holiday, or simply craving a warm, chewy treat, Great American Cookies offers a simple, delightful solution. They take the beloved classic—the chocolate chip cookie—and transform it into a grand, customizable centerpiece perfect for sharing. Their specialty is crafting custom Cookie Cakes with an impressive variety of designs and messages for every imaginable occasion.
Beyond the signature Cookie Cakes, the Davenport location consistently offers a rotating menu of classic and gourmet cookies, decadent brownies, and the popular Double Doozies®, which are essentially delicious icing sandwiched between two cookies. The focus here is on fun, immediate gratification, making it the perfect stop for a quick dessert run or for last-minute party planning. While the experience is generally one of cheerful convenience, the dedication to providing a broad range of creative options—from holiday-themed designs to unique "Letter and Number" cakes—solidifies its role as a key dessert provider for Iowa families and businesses. They ensure that all treats are crafted for maximum enjoyment, providing a sweet spot of happiness and joy for the entire community.
The Great American Cookies in Davenport is perfectly situated for maximum convenience, right in the heart of local retail activity.
The specific address is: JCPenney Entrance, 320 W Kimberly Rd Near, Davenport, IA 52806, USA.
This placement, near the JCPenney entrance, positions the cookie shop as an accessible stop within a major shopping destination, making it easy for customers in the Quad Cities to swing by while running errands or shopping at NorthPark Mall. The location is optimized for a quick visit, aligning with their focus on immediate enjoyment and convenient pickup.
In terms of accessibility for all local users, the location provides:
- Wheelchair accessible entrance, ensuring smooth access into the store.
- Wheelchair accessible parking lot, providing convenient parking spaces for customers with mobility needs.
For patrons in Davenport, the store’s mall location means it is easily reachable via major roads and offers ample parking, simplifying the process of picking up a large cookie cake or a box of fresh cookies.
Great American Cookies offers a focused menu of delightful baked goods and custom celebration options.
- Custom Cookie Cakes: Design your own or choose from dozens of pre-designed themes, including options for Birthday, Father's Day, Sports, Baby, Work Occasions, and major holidays like Halloween and Christmas.
- Specialty Letter and Number Cakes: Custom cookie cakes formed into letters (like MOM, DAD, LOVE) or numbers for specific age or anniversary celebrations.
- Fresh-Baked Cookies: A variety of classic and gourmet flavors sold individually or by the dozen, with limited-time specialty flavors often available, such as the Cookies & Cream Stuffed Cookie made with Oreo® Cookie.
- Double Doozies®: Sandwich cookies featuring rich icing filling between two fresh-baked cookies.
- Brownies: Including traditional brownies and deep-dish varieties.
- Take and Decorate Kits: Seasonal and year-round kits allowing customers to take home cookies or a cake and decorate them at home, perfect for family activities.
- In-Store Services: Offering in-store pickup, in-store shopping for immediate selection, and takeout.
- Cookie Cards and Gift Boxes: Pre-packaged options like the Cookie Card, making it simple to send a sweet gift.
- Beverages: Available options including soda and bottled beverages to complement your sweet treats.
The appeal of the Davenport Great American Cookies location stems from several unique highlights that cater directly to the local community's needs for celebratory desserts.
- Home of the Original Cookie Cake: This is their signature product and a long-standing favorite, offering a creative and delicious alternative to traditional birthday cakes.
- Massive Design Variety: The sheer number of customizable designs for every occasion—from "Tractor" and "Rocket Ship" for birthdays to "Score Basketball" for sports—ensures there is a relevant, engaging option for virtually every event in the Quad Cities.
- Convenient Mall Location: Being situated near the JCPenney Entrance makes it an extremely easy and quick stop for shoppers and those needing a last-minute dessert.
- Speed and Immediate Gratification: Designed for a quick visit, it’s an excellent choice when a fast turnaround is needed for a customized or bulk order of cookies.
- Flexible Payment Options: Acceptance of both credit cards and debit cards provides a hassle-free transaction experience for the quick purchase of cookies or cake slices.
For quick inquiries, custom order placements, or confirming availability, local patrons can reach the Davenport store using the following contact details.
Address: JCPenney Entrance, 320 W Kimberly Rd Near, Davenport, IA 52806, USA
Phone: (563) 386-9525
Mobile Phone: +1 563-386-9525
Customers are encouraged to call ahead for custom cookie cake orders to ensure their design is ready on time and meets their specifications, particularly during peak holiday or sports seasons.
For anyone in the Davenport and Eastern Iowa area, choosing Great American Cookies is a worthwhile decision, especially when the goal is a unique, shareable, and fun centerpiece for an event. What sets this shop apart is its deep specialization in the Cookie Cake—a guaranteed crowd-pleaser that offers a celebratory feel without the formalities of a traditional tiered cake. The enormous catalogue of pre-designed themes simplifies party planning immensely, allowing a busy Iowa host to quickly select a relevant, professional-looking cake for any event, be it a graduation, a holiday party, or a child's themed birthday. Furthermore, the convenience of its location within a major retail hub, coupled with service options like in-store pickup and takeout, means you can easily integrate picking up your dessert with your existing errands. For moments that call for a quick, delicious, and decorative sweet treat, Great American Cookies provides a consistent, reliable, and delightful experience that continues to make it the local home of the Original Cookie Cake. While a minority of customers have reported inconsistencies with service or order fulfillment, the majority of positive feedback praises the delicious taste, generous deals, and the speed and simplicity of the ordering process, making it a reliable source for your next festive dessert.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- In-store pickup
- In-store shopping
- Takeout
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Dining options
- Dessert
Amenities
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- Credit cards
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I'm an out of town guest and my wife noticed the cookies and said that we should try them. She was right! The cookies were delicious and the customer service was great! The deals that they offer for the cookies are very reasonable. I'll be back!
May 4 · Jermane JacksonWorker was very rude. We were looking at the options and prices of the cookies, however, she kept on rushing and forcing us to find a cookie. And this was all under a minute of even arriving. They were not close to closing either.
Jun 24 · Angela AThe root of a great business model is to listen to the customer. If I (who am willing to pay for a cookie cake) want a specific design, I should be able to order that with no hassle. This store does not listen to your needs. Even the manager wasn’t able to accommodate to my design because “the cake was too small for the design”. She was the one I spoke to. WOW. Unbelievable and rude. Save your money and go to another store with staff that treat you better.
Dec 21 · Gabriela MoyaCookies are good but most of the staff are rude and seemed annoyed to see me. I typically come in for 3 slices of the cookie cake (they’ll know exactly who this is now). Every single one of them except for the teenager exhibit this behavior. I’ve literally seen them roll their eyes, scoff, and have been told off for the purchases of three at a time, which surprises me considering money is money doesn’t matter where it comes from, not surprised they don’t understand. Im sure I exhibit more patience than anyone else would when treated like this and I’m not sure what their issue is or if I’m the only one treated like this. Cookies are fine but staff is terrible. Way worse then any fast food restaurant, it’s almost like that’s the atmosphere that’s pushed. Sort of an embarrassment since the other ones in the Midwest don’t have such rude staff
Oct 6 · Suleman ChaudhryCompare another bakery nearby
Sorted by geographic proximity from this bakery.
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.












