If I could give this place less than a 1 star I would!They literally gave us the worst donuts they offer at the establishment.To good to go order....and they give us bottom of the barrell selection. Hard left over from the day before donuts at that as well most likely is what it looks like. I will never go back and I will tell everyone else to go elsewhere.Crusty looking donuts.Do not recommend do not go here!Save your money and go somewhere better.
Jan 25 · Reflective PerspectiveBAKERY PROFILE
Krispy Kreme
★ 4.04,446 recorded reviews$1–10
4485 Mills Cir, Ontario, CA 91764, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.
PLAN THE VISIT
Essential details
- Address
- 4485 Mills Cir, Ontario, CA 91764, USA
- Phone
- (909) 476-8421
- Website
- Visit official site
- Rating signal
- 4.0 from 4,446 recorded reviews
HOURS
Listed operating hours
Operating hours are not available in this directory record. Contact the bakery before visiting.
About and visit notes
Introduction / Overview
For residents across the Inland Empire and greater Southern California, the sight of a Krispy Kreme location signals the availability of an iconic American treat. The Ontario, CA store, located conveniently on Mills Circle, stands as a beacon for those seeking the warm, melt-in-your-mouth perfection of the Original Glazed® Doughnut. Operating as a comprehensive Donut shop, Coffee shop, Dessert shop, and a Fast food restaurant, this establishment is engineered for both the quick morning rush and the leisurely afternoon break.
The Krispy Kreme experience is fundamentally built around freshness and tradition. The star of the show is, without a doubt, the Original Glazed® Dozen, a product that has achieved near-legendary status among dessert lovers. Beyond the classics, the location continually excites the local market with creative and engaging limited-time offerings, such as the widely advertised HARRY POTTER™ SPECIALTY DOZEN. This commitment to innovative seasonal products ensures that there is always something new to draw in customers, catering to families and collectors alike.
Furthermore, this location is recognized for its comprehensive beverage offerings, specifically its "Highlights" as having Great coffee. The menu boasts a full range of hot and iced espresso drinks, including unique options like the Iced Original Glazed® Coffee With Milk and various specialty lattes, positioning it as a strong competitor in the local coffee scene and an ideal spot for a full breakfast or dessert experience. The ability to cater to individual diners is also highlighted, as the venue is "Popular for" Solo dining, offering a casual atmosphere, free Wi-Fi, and comfortable seating for a quick stop or an extended work break.
However, it is important for California consumers to consider the complete picture based on recent customer feedback. While the store has a beloved brand reputation, some customers have expressed significant disappointment, particularly regarding the quality of specialized and discount products. One review specifically noted an issue with an order using a discount service, stating, "They literally gave us the worst donuts they offer at the establishment. Hard left over from the day before donuts at that as well most likely is what it looks like. I will never go back..." Another customer who traveled specifically for the themed items expressed dissatisfaction with the taste, saying, "The doughnuts are smaller. I went to get the Harry Potter ones. They were nasty." These reviews suggest that while the core product and service offerings are strong, consistency and product freshness for non-standard orders can be a critical point of customer caution.
Location and Accessibility
The Krispy Kreme store is strategically located at 4485 Mills Cir, Ontario, CA 91764, USA. This address places it conveniently near the massive retail hub of Ontario Mills, making it an easy-access stop for both mall shoppers and commuters traveling through the Inland Empire. The location is specifically designed for high traffic and maximum convenience, which is a major advantage for busy California lifestyles.
Accessibility at this location is comprehensive and customer-focused:
- Drive-through Service: This is a major highlight, allowing customers to quickly grab their dozens and coffee without ever leaving their vehicle, essential for a convenient "Quick visit."
- Wheelchair Accessibility: The facility is fully equipped with a Wheelchair accessible entrance, Wheelchair accessible parking lot, and a Wheelchair accessible restroom, ensuring a welcoming environment for all patrons.
- Parking Convenience: Customers benefit from both a Free parking lot and the availability of Free street parking, making it easy to stop for a quick purchase or a dine-in visit.
- Service Options: The availability of Delivery, In-store pickup, Takeout, and Dine-in covers every possible customer need, from at-home ordering to a dine-in experience.
Services Offered
Krispy Kreme provides a robust set of services and a diverse menu that goes well beyond the basic doughnut offering, cementing its status as a versatile Donut shop and Coffee shop.
Key Services and Menu Categories include:
- Classic Doughnuts & Dozens: Offering signature items like the Original Glazed® Dozen and the Classic Assorted Dozen, available in various counts (3, 6, and 12).
- Custom Box Options: The Build Your Own Dozen allows customers to select a personalized mix of classic, iced, filled, and limited-time specialty doughnuts.
- Mini Doughnuts: Perfect for sharing or smaller appetites, featuring the 16 Count Original Glazed® Minis and various counts of Doughnut Dots.
- Limited-Time Offerings: Regular rotations of themed items, such as the HARRY POTTER™ SPECIALTY DOZEN, to keep the menu exciting and relevant to pop culture.
- Full Coffee Menu: A wide selection of both hot and iced beverages, including specialized drinks like the Iced Original Glazed® Latte, Frozen Lattes, Cappuccino, and Americano.
- Brew Box Catering: Convenient Coffee Brew Box and Decaf Coffee Brew Box options, ideal for office meetings, events, or large family gatherings in the Ontario area.
- Dine-In Amenities: Offering Breakfast and Dessert options with on-site amenities like Restrooms and Wi-Fi for those who prefer to linger.
Features / Highlights
Several features make the Krispy Kreme experience unique and appealing to the local Southern California community:
- The Original Glazed® Experience: The ability to purchase the freshly made, warm Original Glazed® Doughnut is the store's primary highlight, defining its legendary status.
- Drive-Through Convenience: The highly efficient Drive-through service caters to the fast pace of California life, enabling extremely quick and convenient pickups.
- Great Coffee Selection: The commitment to providing Great coffee, with a menu that rivals dedicated coffee shops, offers perfect beverage pairings for any doughnut choice.
- Full Accessibility & Comfort: Extensive accessibility features (entrance, parking, restroom) combined with a Casual, Family-friendly atmosphere and Free Wi-Fi makes it a versatile destination for a diverse crowd, including those popular for Solo dining.
- Modern Payment: Acceptance of NFC mobile payments, Credit cards, and Debit cards provides a seamless, modern, and rapid checkout process.
Contact Information
For Inland Empire residents looking to confirm their next order, inquire about the "Hot Now" status, or check on the availability of a limited-time dozen, the contact information is readily available:
Address:
4485 Mills Cir, Ontario, CA 91764, USAPhone:
(909) 476-8421Mobile Phone:
+1 909-476-8421What is Worth Choosing
For California customers, Krispy Kreme in Ontario is the definitive choice when the craving strikes for a uniquely light, warm, and sweet doughnut experience. What makes this location truly worth choosing is the combination of its iconic product and unparalleled convenience features. No other Donut shop offers the same level of accessibility—specifically the Drive-through and comprehensive physical accessibility (parking and restrooms)—paired with a diverse menu that covers both Breakfast and Dessert.
The ability to quickly pick up a Coffee Brew Box alongside a dozen doughnuts via the Drive-through makes it an essential stop for morning gatherings or office runs. The "Great coffee" offering ensures that the beverage quality is not an afterthought, but a core part of the value proposition.
However, discerning customers must choose wisely. Given the recent feedback regarding the quality of limited-time and value-discounted items, the primary recommendation is to stick to the classic and core products, particularly the Original Glazed® when they are fresh. Choosing a standard dozen ensures the highest likelihood of experiencing the brand's legendary quality. For the combination of speed, accessibility, a fantastic beverage menu, and the ultimate classic American doughnut, Krispy Kreme remains a powerful and convenient choice for the Ontario, CA, community.
VISIT FEATURES
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Drive-through
- In-store pickup
- Onsite services
- Takeout
- Dine-in
Highlights
- Great coffee
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Dining options
- Breakfast
- Dessert
Amenities
- Restroom
- Wi-Fi
Atmosphere
- Casual
Crowd
- Family-friendly
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
PHOTOS
See the bakery
VISITOR FEEDBACK
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
drive thru 134window 18coupons 12line 10quick service 8free samples 8conveyor belt 8employee 8sign 7reese's 5
The doughnuts are smaller. I went to get the Harry Potter ones. They were nasty. Not sure if it was the flavor or what. I went out of my way to Ontario. It will be a while before I go back.
Sep 15 · Janine Hefflin SencionI Went around 9:20 PM and was honestly surprised, the donuts were fresh and tasted great! Super quick service and friendly faces all around. Big shoutout to the crew working the window, y’all made the experience even better. Keep it up!
Aug 7 · JohnGreat service the lady gave me the dozen straight off the belt still warm that made the doughnut taste even better.
May 26 · Omar ArreolaThe people working here are kinda rude and slow. Like guy was rushing me to pick my donuts. Then girl at the register was rushing me and I ordered a dozen plus donuts and they forgot to give me my dozen so I had to wait in line again and girl that served us first didn't even care and just let us wait. I don't ever come here and I really don't want to go here again. Your donuts are good but service sucked and 3 dollars for one small donut is kinda a rip off. Just saying.
Sep 2 · Nikki LancasterNEARBY ALTERNATIVES
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