We got a 6 pack of the DC Superhero donuts late at night. One of the group dropped their donut and the staff replaced it. Great customer service. Who doesn't love a Krispy Kreme!I had the Batman donut and it was filled with what seemed to be a cookies and creme filling. YumThe only downside was the box cost $16.
Jul 27 · Nicholas BradneyBAKERY PROFILE
Krispy Kreme
★ 3.01,335 recorded reviews$
5812 N Illinois St, Fairview Heights, IL 62208, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.
PLAN THE VISIT
Essential details
- Address
- 5812 N Illinois St, Fairview Heights, IL 62208, USA
- Phone
- (618) 222-1075
- Website
- Visit official site
- Rating signal
- 3.0 from 1,335 recorded reviews
HOURS
Listed operating hours
Operating hours are not available in this directory record. Contact the bakery before visiting.
About and visit notes
# Introduction / Overview
For residents across Southern Illinois, from Belleville to Shiloh and beyond, Krispy Kreme in Fairview Heights stands as a local landmark for one of the world's most iconic sweet treats. More than just a simple shop, this location functions as a full-service Donut shop, Coffee shop, Dessert shop, and Fast food restaurant, dedicated to providing a quick, delicious, and memorable experience for every customer.
Located conveniently on North Illinois Street, this Krispy Kreme is a reliable destination for that unique, melt-in-your-mouth experience the brand is famous for—especially when the coveted Hot Now light is shining. This beacon lets Illinois locals know that the Original Glazed® Doughnuts are coming fresh off the conveyor belt, warm and ready to be enjoyed.
While the legendary Original Glazed® is the foundation, Krispy Kreme consistently keeps its offerings fresh with exciting Limited Time Only specialties and a robust beverage menu. Customers can always find what they need, whether it's a simple, comforting cup of Classic Brewed Coffee and a single doughnut for a quick visit, or a themed Specialty Dozen for a large family gathering.
---
### Location and Accessibility
The Krispy Kreme in Fairview Heights is strategically situated on a high-traffic route, making it easily accessible for anyone in the greater Metro East area of Illinois.
The official address for this location is:
5812 N Illinois St, Fairview Heights, IL 62208, USA
The shop is committed to convenience and accessibility, recognizing that many locals are grabbing their treats on the go or visiting as a family:
- Convenient Access: The location features a dedicated Drive-through service, making it possible for commuters and parents to pick up an order quickly without leaving the car, even late at night, as the drive-thru is often open 24/7 (please check local store hours for the most up-to-date information).
- Parking: Ample and easy Free parking lot parking is available, along with options for Free street parking nearby, ensuring an easy stop whether you plan to dine-in or take out.
- Accessibility: The location is fully inclusive, providing a Wheelchair accessible entrance, Wheelchair accessible parking lot, and Wheelchair accessible restroom, ensuring comfort for all Illinois patrons.
- Crowd & Atmosphere: The atmosphere is described as Casual, Family-friendly, and LGBTQ+ friendly, welcoming everyone in the community for a Quick visit or a relaxed start to the day.
---
# Services Offered
This Fairview Heights donut shop offers a versatile range of services to accommodate all local dining preferences and group sizes:
- Multiple Service Options: Customers can choose from Dine-in, traditional Takeout, the time-saving Drive-through, and convenient In-store pickup for pre-ordered items.
- Local Delivery: For those in the Fairview Heights delivery radius, the shop offers Delivery services, bringing dozens and coffee straight to your Illinois home or workplace.
- Customized Doughnut Boxes: Shoppers have the option to Build Your Own Dozen (or 3/6 count) to customize their selection with a mix of classic and seasonal flavors.
- Full Coffee & Beverage Bar: The coffee service goes far beyond simple drip coffee, featuring a deep menu of hot and iced espresso-based beverages, including Iced Lattes, Frozen Lattes, Cappuccino, Americano, and even Ghirardelli® Hot Chocolate.
- Party & Event Options: For larger needs, the location offers the Coffee Brew Box—a convenient carafe for meetings or gatherings—and catering-sized doughnut bundles, perfect for local offices or school events.
---
# Features / Highlights
What makes the Fairview Heights Krispy Kreme a consistently popular choice for Illinois residents?
- The Hot Now Experience: This is the store's single biggest draw. The glowing Hot Now sign signals that the Original Glazed® Doughnuts are fresh off the line—warm, airy, and incredibly tender. This simple feature transforms a routine stop into a moment of culinary magic.
- Creative, Limited-Time Offerings: The shop excels at seasonal and promotional tie-ins that bring excitement, such as the highly anticipated HARRY POTTER™ SPECIALTY DOZEN and the occasional CHOCOLATE ORIGINAL GLAZED® DOZEN. These rotating specials are a major reason for repeat visits.
- Extensive Specialty Coffee Menu: This location is genuinely highlighted for its Great coffee. Unlike typical fast-food offerings, the menu includes specialty options like the Iced Golden Snitch™ Latte, the Original Glazed® Latte, and a variety of caramel and mocha frozen and hot lattes, establishing it as a serious competitor to other local coffee houses.
- Doughnut Dots for Sharing: The availability of Doughnut Dots in 10-count and 24-count boxes provides an excellent, easy-to-share treat for kids, offices, or a simple snack, minimizing waste and maximizing enjoyment.
- Payment Versatility: To ensure a quick visit, the shop accepts all major methods, including Credit cards, Debit cards, and NFC mobile payments.
---
# Contact Information
To reach the Fairview Heights Krispy Kreme for orders or inquiries, please use the following contact details:
- Address: 5812 N Illinois St, Fairview Heights, IL 62208, USA
- Phone: (618) 222-1075
---
### What is Worth Choosing
The Krispy Kreme in Fairview Heights is the premier choice for Southern Illinois locals because it successfully blends novelty, tradition, and convenience. While some customer experiences may vary, as noted in a review regarding inconsistent service, the underlying product and overall service model are strong.
What makes this location worth choosing is the ability to obtain that legendary Hot Now doughnut, a unique experience that cannot be replicated elsewhere. Furthermore, the commitment to rotating Limited Time Only flavors—like those tied to popular culture or holidays—ensures that visiting is never boring. You can satisfy a complex coffee craving with a Frozen Caramel Mocha Specialty Latte and pick up a box of the classic Original Glazed® Dozen for under $$25$, making it a superb value proposition for both daily treats and major celebrations.
For Illinois residents seeking the highest quality fresh doughnuts paired with a broad specialty beverage menu and the unmatched convenience of a drive-thru, Krispy Kreme on N Illinois St is the destination.
VISIT FEATURES
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
Service options
- Delivery
- Drive-through
- In-store pickup
- Onsite services
- Takeout
- Dine-in
Highlights
- Great coffee
Popular for
- Solo dining
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Coffee
Dining options
- Breakfast
- Dessert
Amenities
- Restroom
Atmosphere
- Casual
Crowd
- Family-friendly
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
PHOTOS
See the bakery
VISITOR FEEDBACK
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
drive thru 101dozen 46window 38glazed donuts 22latte 10website 8building 7speaker 7sign 6machine 5
I was really looking forward to getting a donu. Since I haven't had Krispy Kreme in forever.I went through the drive through and had to place my order twice since the girl didn't hear me the first time and all she said, after I said I wanted to 6 donuts and what donuts they where was to pull up front to the window. I told her that I would like to get a drink and she mumbled something and said they don't have them. I said OK and she said pull up front. I got to the front. They were blasting music inside the building .She ripped my card out of my hand and then handed me the box to doughnuts. They almost fell right out of my hand because she pretty much threw them at me.I was very disappointed and then when I opened the box of donuts are just as disappointing as she was none of them were fully glazed and they all seem to be quite old.
Jul 20 · saraanaubreeShout to the 2nd shift and the supervisor Barry!! They took great care of me with fast with friendly service. Even when I walked in and placed an order large enough for a 60 person team just before close!!! Will be back for the next work event!!!
Jun 23 · Frankie BarnettStaff are rude and unwilling to help even when it isn't busy. They also smash donuts to make em all fit. Want 12 donuts? If they dont have a box for it expect them all shoved and smashed into a half dozen box. Want hot coffee? Best they can do is room temp. Pretty consistent too. Went three times, same problems. Wont be going back.
Aug 23 · Kelsea WesselWaste of time. The person taking orders in the drive thru never hears you. Just go to the window. They never have latte, caramel latte, if you are thinking of a drink they probably don’t have it, always with the same excuse that the machine doesn’t work. When is they who don’t want to do the work. False advertisement. 100%
Sep 16 · Mia BdwanNEARBY ALTERNATIVES
Compare another bakery nearby
Sorted by geographic proximity from this bakery.
★ 4.0 · 23 reviews · 0.4 mi
Alibi Cookies
5200 N Illinois St Suite 107, Fairview Heights, IL 62208, USA
This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.