I had never heard of this place, but I saw it and decided to stop in and give it a try. I noticed how spotless the place was, though it was small. When I walked up to the counter, I was greeted by the owner of the establishment. She was so pleasant, warm, and professional. I decided to try the Red Velvet Cupcake. It was so moist, light, and super delicious. My only regret was that I only ordered one. However, I will be returning, and I suggest you try them out.
Sep 22 · Nubian BruhSmallcakes Steele Creek
4847 Shopton Rd E, Charlotte, NC 28278, USA
Directory information can change. Confirm current hours, prices, products, dietary needs, and custom-order requirements directly with the bakery.

Essential details
- Address
- 4847 Shopton Rd E, Charlotte, NC 28278, USA
- Phone
- (980) 237-1897
- Website
- Visit official site
- Rating signal
- 4.0 from 212 recorded reviews
Listed operating hours
- Monday12:00 AM – 8:00 PM
- Tuesday10:00 AM – 8:00 PM
- Wednesday10:00 AM – 8:00 PM
- Thursday10:00 AM – 8:00 PM
- Friday10:00 AM – 8:00 PM
- Saturday10:00 AM – 8:00 PM
- Sunday1:00 PM – 6:00 PM
About and visit notes
Introduction / Overview
For residents of North Carolina, particularly in the bustling Steele Creek area of Charlotte, Smallcakes Steele Creek is a must-visit destination for gourmet desserts. More than just a bakery, this location proudly operates as a comprehensive Cupcake Shop, Cake Shop, and Ice Cream Shop, providing a full spectrum of sweet treats for every occasion, big or small. Smallcakes is locally renowned for its commitment to baking fresh, delicious jumbo cupcakes daily, alongside churning out signature, cupcake-inspired ice cream flavors.
This establishment has solidified its reputation in the Charlotte community by specializing in high-quality items, most notably the widely praised "Famous" Red Velvet Cupcake, known for its moist cake and rich cream cheese frosting. Beyond the daily rotating selection of a dozen signature flavors, they also offer other indulgent desserts like Brookies, brownies, and cannoli's, ensuring there’s something for every craving. The business also operates as a Caterer, making it a fantastic local option for your next party, corporate event, or wedding dessert table. What truly distinguishes Smallcakes Steele Creek is its identity as a Black-owned and women-owned business, bringing a personal, professional, and welcoming atmosphere to the North Carolina dessert scene.
Location and Accessibility
Convenience and ease of access are key considerations for any local North Carolina spot, and Smallcakes Steele Creek is well-situated for the community it serves. You can find this delightful dessert destination in the thriving Steele Creek neighborhood of Charlotte, making it an easy stop for residents south of the city center.
The exact location is:
4847 Shopton Rd E, Charlotte, NC 28278, USA
Accessibility is a top priority for this establishment, ensuring a welcoming environment for all patrons. Customers will find a full range of accommodations designed to make their visit comfortable and hassle-free:
- Parking: Ample and convenient options are available with a free parking lot and free street parking, including dedicated On-site parking.
- Physical Accessibility: The facility is fully equipped with a wheelchair accessible entrance, wheelchair accessible parking lot, wheelchair accessible restroom, and wheelchair accessible seating.
- Amenities and Comfort: The shop includes a standard restroom and a gender-neutral restroom, emphasizing an inclusive environment.
Services Offered
Smallcakes Steele Creek provides a robust array of services that extend far beyond a typical bakery counter, making them a versatile partner for both a quick personal treat and large-scale event planning in the Charlotte area.
- Variety of Purchase Options: The shop offers maximum convenience with Delivery, In-store pickup, In-store shopping, and Takeout.
- Dining Options: Customers are welcome to enjoy their sweets on-site with Dine-in service.
- Catering and Event Services: They function as a dedicated Caterer and offer Onsite services for events, making them ideal for weddings, corporate functions, and large parties.
- Custom Cakes and Bulk Orders: Services include custom sizing and pricing for their Dozen Jumbo Cupcakes ($44.00) or Half Dozen ($24.00), as well as custom cake orders.
- Diverse Menu Offerings: The menu covers a wide range of desserts, including signature Cupcakes (such as Wedding Cake, Lemon Drop, and Cookies N Cream, priced at $4.50 each), Mini Cupcakes (Dozen for $19.00), Ice Cream (5 Oz. and 16 Oz. Cups), and other Desserts (Brownies, Brookies, and Cannoli's). They also offer a Gluten Free Chocolate cupcake option ($5.00).
- Flexible Payment: Payments are easy with acceptance of Credit cards, Debit cards, and NFC mobile payments.
Features / Highlights
This Charlotte establishment is highlighted by a combination of exceptional product quality, inclusive amenities, and important community attributes that resonate deeply with North Carolina residents.
- Black-Owned and Women-Owned: The bakery is proudly Black-owned and women-owned, supporting diversity in local entrepreneurship and offering a personal, often warm and professional customer experience, as noted by appreciative reviewers.
- The "Famous" Red Velvet: The quality of their cupcakes is a major highlight, with one customer noting the Red Velvet Cupcake was "so moist, light, and super delicious," a key indicator of their baking excellence.
- Dessert Variety: Beyond cupcakes, the concept functions as a full Creamery, featuring unique, cupcake-inspired Signature Ice Cream flavors and other desserts like Pup Cakes (for canine friends!), Brookies, and Cannoli's, offering a truly comprehensive dessert menu.
- Inclusivity and Atmosphere: Smallcakes Steele Creek fosters an inclusive environment, identifying as both LGBTQ+ friendly and a Transgender safespace, welcoming all members of the Charlotte community. The atmosphere is described as being remarkably spotless and the staff as "pleasant, warm, and professional."
- Full Accessibility: The business offers comprehensive wheelchair accessibility across all aspects of the facility, from parking and entrance to seating and restrooms, ensuring a comfortable experience for every visitor.
Contact Information
For North Carolina residents who need to order a custom cake, arrange catering, or simply find out what flavors are baking today, here is the essential contact information for Smallcakes Steele Creek:
Address:4847 Shopton Rd E, Charlotte, NC 28278, USA
Primary Phone Number:(980) 237-1897
Mobile Phone (Alternative Line):+1 980-237-1897
We recommend calling ahead, especially for catering and large custom orders, to ensure the best possible service and to inquire about the daily rotating specialty cupcake flavors.
What is Worth Choosing
Choosing Smallcakes Steele Creek is a decision to prioritize high-quality, gourmet desserts and support a local business with strong community values. For Charlotte locals, this bakery is worth choosing for several compelling reasons that extend beyond the taste of their treats.
Unmatched Quality for Key Items: The consistent praise for the moisture and flavor of their signature cupcakes, particularly the Red Velvet, indicates a dedication to quality ingredients and professional baking techniques. While one review noted a concern about pricing versus perceived value, numerous other reviews highlight the delicious, fresh, and consistent quality of their products. If you’re looking for a reliably delicious, jumbo-sized cupcake that rivals the best in the nation, Smallcakes is the place.
Supporting Diverse Local Entrepreneurship: Choosing a business that is proudly Black-owned and women-owned is an impactful way to invest directly in a diverse local economy within North Carolina. Patrons consistently praise the owner's pleasant and professional demeanor, highlighting the positive, personal experience that comes with supporting a dedicated small business.
The One-Stop Dessert Shop: The convenience of finding a Cupcake Shop, Cake Shop, Caterer, and Ice Cream Shop all in one location is a significant benefit. Whether you need a quick dessert, a custom cake for a major celebration, or a full spread of treats delivered to your office, Smallcakes Steele Creek offers the variety and service options (delivery, dine-in, catering) to meet every need seamlessly.
For residents of the Charlotte area, Smallcakes Steele Creek is more than just a place to satisfy your sweet tooth; it's a supportive, accessible, and high-quality local gem offering delicious cakes, cupcakes, and ice cream with a friendly, professional touch.
Services and accessibility
These attributes come from the directory record and should be confirmed when essential.
From the business
- Identifies as Black-owned
- Identifies as women-owned
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
- Takeout
- Dine-in
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
- Free street parking
- On-site parking
See the bakery
Reviews and recurring themes
Read individual comments as personal experiences, not verified guarantees.
I was on a quick run to satiate my sudden desire for something sweet. Upon entering, the staff offered a welcoming greeting. However, I was taken aback by the expensive price point of the cupcakes, with four costing approximately $18. In today's economy , it seems unjustified to charge such a premium for cupcakes. I assumed that the high price would be justified after tasting them, but unfortunately, that was not the case. While the cupcakes were good, they were decidedly mid-range and did not justify the price point. For comparison, a six-pack variety of cupcakes can be purchased at Sam's Club for a fraction of the cost incurred here.
Sep 13 · Nikki TesfayeOverall experience was great. The cupcake was nice and moist with a good icing to cupcake ratio. The lady who helped me was very nice and professional. The cupcake was a decent size for the prize and it’s a very cute shop as well. Oh and their push-up icecream pops are good too. Back to the cupcake as it was soft, moist, flavorful, beautifully made, just everything you would want in a cupcake. I ate it to fast to take a picture unfortunately.
Aug 24 · Jakayla BranchI went in this place for the first time. The lady that was there was so nice. The place was very clean and cute. The cupcakes looked so good I couldn't decide what to get. I went with a lemon drop and strawberry and let me tell you, these were the absolute best cupcakes I ever had hands down. The literally melt in your mouth!! I will be back!
May 12 · Kerrie FaulknerFirst off I don’t even leave reviews, but I recently stopped by today after brunch just to grab a quick snack, it was my first time there the young lady with the blue hair at the front desk was extremely rude and didn’t acknowledge us at all. She complained about forgetting to complete to go orders and when I asked about the ice cream flavor she said “what we got is what we got” and continued to ignore us. Please get her out the front where you have to speak to others. 0/10 don’t recommend!
Aug 31 · Maria NicoleCompare another bakery nearby
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This page combines directory records, available business details, submitted photos, and visitor feedback. Information may be incomplete or change without notice. For corrections, contact server@heavenlydelightsbakery.com.
